AutoNation Acura Gulf Freeway

Very helpful and friendly. Good follow up. Thank you.

Acura Gulf Freeway was great to work it. Their communication was quick, the service was great and everyone there was extremely helpful and nice. Definitely recommend!

Candice Garcia's help was excellent

Quick response from the team, they answered all my questions, even though I did not buy a car through them.

Great customer service good deal will buy from them again in the future

Great dealership. Nice Saleman

I've had a great experience shopping here twice! Very helpful friendly people.

Had a very unexpectedly good experience. Not because of this specific dealer, but simply past experiences with most dealers. From the start, they were responsive to my initial inquiry. Once I arrived, my rep was very engaged and made sure she answered every question. I made my decision quickly and we closed the deal. Great experience! This dealer is one that retains customers. They got me, and I’m. It easily impressed. Good job Hilary!

Great

Persistent

Salesman was very helpful……. And kept In Touch me to see if see any vehicle I like.

Dealer was quick to respond.. ready to answer any questions concerning vehicle

Prompt response

All staff were very friendly All

Great experience with our salesman Tripp Vail and GM Steve. They made the deal happen after initially leaving the dealership. They contacted me and put this deal together I brought home the car I wanted. I would recommend Acura Golf to anyone who wants a great dealer experience.

Very bad paint job.Leaking fluid.

Nice and accommodating

Excellent help with emphasis on making a deal

They followed up very quickly

Great communication not pushy

The car looked nice online, but I don't want to pay full market value for a car that has aftermarket wheels on it. Cheap aftermarket wheels at that. We may have been able to make a deal but, as advertised they won't accept any lower offers. In my opinion a lexus without lexus wheels just isn't a lexus and you are automatically losing even more value than normal the second you drive off the lot.

The salesman was nice & knowledgeable. I felt after they knew what I was approved for the finance manager went to town trying to sell me everything. I wasn’t interested but I let him do his pitch while being annoyed because it was late. He was very worried about how and when they are going to receive the check from my credit union. He kept on asking and asking about the check. It was annoying. Other than that Dustin did a good job.

Manager was rude. Multiple issues with the car that they didn’t even want to consider fixing. Almost didn’t purchase the vehicle even though I drove 3 hours to go purchase it. Only went through with it because I’ve been looking for this specific car after my last one for totaled. Wouldn’t recommend this dealership.

Amazing!

Awesome experience!

Good

Very prompt follow up

There was communication even though we could not agree on price.

The online process was quick and easy. The online sale personnel (Tuck Morris) answered all my questions. The price was straight and clear with no hidden fees. I bought the car the next day.

They were very helpful trying to give me all the info and extra pics.

They contacted me quickly though I chose tonpurchase another vehicle.

Very helpful.

Great Service, Great price, Jonathan was so nice and easy to work with! Excellent buying experience

Very professional. We did not make a deal but there was no pressure. I will go back

My Experience with Auto Nation Acura Beautiful is the way i can describe it. Mr Freddie Brown is just such a Great guy he told me he would make it happen and he did. and Ms Tracy was so nice! She also was true to her every word, i recommend any one if your in the market for a used are New Car Please! ask for Mr Freddy Brown Best Car Saleman on the lot i dont care What your credit is like he will make it happen!.

Our experience with Auto Nation Acura was exceptional and we purchased the advertised vehicle the afternoon we were there. The salesman who assisted us was also exceptional and helpful as was the financing manager.

Great customer service. Very direct and had great prices

The vehicle I saved was no longer available. However, I was notified before my appt. I decided to come in anyway, to see if they could offer something comparable or better. The sales manager, David Llorente (or "Your Car Guy" as he likes to be known) showed me a similar model, but a 2017, with about 6,500 mi. around the same price. He took time out to tell me about several vehicle features and how they operate. We went on an extensive test drive and there was no pressure after this, but after test driving the Audi Q3 and the Infinity QX50 (this one very close), I decided the Acura best fit my needs. Went back the next day to close the deal with Connor O'Keefe (who was the original, contact from CarGuru.com) and parerwork & car were ready within about 90 minutes. My Auto Nation Acura Gulf Fwy. experience was simple and pleasant.

Responded quickly

Went to see vehicle, looked around for over 30 mins on the lot with a sales rep. No vehicle at all . Came from out of town for nothing. Got a call later asking if I'm coming and told them I had came already and no car. Salesmen told me he is looking at car outside his window. I guess he drove it home because it wasn't inside or outside. What a wast of my time

Responded in a timely manner

Quick and professional. No haggling. Provided floor mats and manuals by express mail as promised. Morris and Calvin were Greta to work with.

Great salesman!!

Stayed in touch with me

Roger was very helpful and answered my questions about the car, offered for me to come take a test drive and followed up with my one concern about the car. This just ended up not being the car I was looking for as it didnt have some of the options in want.

Great guy

Really good experience with this dealership they're like to take care business

great

This dealership was great! Morris and the other sales men helped me get a great car. I will definitely continue to do business with them.

Very nice salesman Morris

Great, very attentive and helpful, although i did not buy, I would be happy to work with them again....

Excellent

good service

I bought this car! They were very helpful.

Don't take deposits, expect you to find a car on the internet and be there that day - really?

Friendly.

I will describe this as a good deal gone bad. 1. I found the car I was looking for online. Was instantly contacted by the General Manager Brian. 2. I was out of town so Holly the internet manager took a $250.00 payment over the phone after explaining to me that the payment was refundable if I decided not to purchase the car. 3. Went in and was treated very well. Worked with Dustin and even put $750.00 more with the $250.00 as a down payment just because. 4. As soon as I mentioned changing my mind due to a potential transmission issue on the car the customer service stopped. Imagine that!! 5. The new finance manager refunded the $750.00 but would not refund the $250.00. He said he will have to talk to Holly first and call me back later that day. Never received any call. But was hung up on by Dustin. I was lied to once again. 6. The old finance manager was no longer working there so when I asked to speak to Holly or Brian neither of them have been available. Dustin explained right before he hung up that he does not handle these issues and will be calling the other customers who want to buy the car. Which I was fine with because it seemed to have a transmition issue. Nothing has been resolved. I think the $250.00 was a good price to pay because if its all about the sell God forbid what id had to deal with if I had to take my car in for service. Highly disappointed and would not recommend to am ememy. Decided to buy from Gillman Acura and they had it together. No back and forth, no lies, professional and knowledgeable.

very courteous employees from the Sales person to the person who prints out the contract. Mr. Hayter was very informative and very professional and nice.

The dealer responded to my email, fast and tried to help me get a car.

They contacted me right away. We made an appointment for a few days later. I showed up on Saturday and drove my new Subaru home that evening. Happy! Happy! Happy! No pressure, Laughed more that night than I had in a long time hanging with the Sales guy, Finance guy, etc. We shared some fun stories. They really made me feel at home.

The Best GM ... Randy. the Best Sales staff .. Teersa and Justin and the finance Managers..... all GM, Managers and sales Stayed 1 hour late to finalize the paperwork. Thanks for everything. My son loves the car.

They responed two days later

Ask okay price and offer very low for trade

Dealer was very customer friendly, and vehicle was available as listed.

Steve was great, I'd definetly go back there in the future.