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Auto Team Delaware
About Us
AutoTeam Delaware - Delaware Cadillac, Delaware Subaru, & Kia of Wilmington has been family-owned since 1982. Founded in 1916 as the sole Cadillac dealership for the entire Delmarva peninsula, Delaware Subaru was added in 2004, and Kia of Wilmington was added in 2009. The company has a longstanding reputation for supporting a variety of community organizations. Our Sales Department Offerings include: Gorgeous Facilities ** Personalized Sales Experiences ** Great Vehicle Pricing: We monitor pricing daily so we can offer the best vehicle pricing on all vehicles ** Extensive selection of New and Certified Pre-Owned Cadillac, Subaru, and Kia Inventory ** Finance & Credit Experts. Learn more at AutoTeamDelaware.com
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Today 9:00 AM - 8:00 PM (Closed now)
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1606 Pennsylvania Avenue
Wilmington, DE 19806
Our Amenities
- Great Vehicle Pricing: We monitor pricing daily so we can offer the best vehicle pricing on all cars
- Extensive selection of New and Certified Pre-Owned Cadillac, Subaru, and Kia Inventory
- Finance & Credit Experts
- FREE Loaner Vehicles for use with qualifying Services
- Available Valet Pick-Up & Drop-Off Service
- FREE Shuttle Service for Local Destinations
- Full-Day Saturday Service Hours
- Factory Trained Cadillac, Subaru, & Kia Technicians
- Indoor and Outdoor Waiting Areas
- We have one of the areas top rated Body Shop and Collision Centers
Media
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
Learn More
Mar 2, 2026
Good communication
Aug 5, 2025
They where good with the communication.
Apr 12, 2024
5 star service
Show older dealer reviews 79
May 17, 2023
Response from current dealership:
Thank you so much for the 5-Star Review ! James is the best, we are so happy you had such a pleasant experience.
Curtis was great! He was a straight-shooter, and I appreciated his style - no pressure!!!!!
May 17, 2023
Response from current dealership:
Thank you for the 5-Star Review!
Ordered vehicle from upcoming delivery,left with clear knowledge of pricing and terms. Friendly staff.
May 17, 2023
Response from current dealership:
Thank you for letting everyone know about your pleasant experience. We hope you enjoy your new vehicle! WE hope we get 5 stars next time!
Jul 11, 2022
Was great !! Great people great dealer
will be back!!
May 17, 2023
Response from current dealership:
Thank you so much for the 5 Star Review!! We can't wait to see you soon!!
Jul 2, 2022
I contacted this dealer the night before to check if it was available, and schedule a test drive for first thing the next morning. Everything was confirmed and I was told to come right when they open to do my test drive. I drove an hour to get to the appointment and when I got there, I waited for 30 minutes, and then was told they scheduled someone else to test drive the same car at the same time. Then they tell me they are getting the car for me to drive, come back 10 minutes later and say “it was sold” but then was asked to “wait around” to see if the deal went through. I don’t understand how someone can treat a customer like this.
Dealer contacted me within minutes of my expressing interest in the car. When I got to the dealership they knew my name as well as the car I was there to see. The entire staff was extremely friendly and helpful. Did not feel any pressure at all. All in all a fun group to work with.
May 17, 2023
Response from current dealership:
Thank you so much for the 5-Star review!!! We could not be happier to hear you had such a positive experience with us.
Nov 9, 2021
Response from current dealership:
Thank you so much for your 5 star review!
Sep 17, 2021
Nice dealership, up front on pricing no up charges like the majority of dealers out there.
Nov 9, 2021
Response from current dealership:
Thank you so much for your 5 star review!
Sep 8, 2021
Kaitlin is the best salesperson, and we ended up making our purchase from Delaware Subaru after shopping for nearly 2 years on CarGurus! Despite the dealership having little information or training on the hybrid vehicle we chose, we appreciated their honesty and their best efforts at transparency and communication. I would buy my next vehicle from Kaitlin in a split-second!
Nov 9, 2021
Response from current dealership:
Thank you so much for your 5 star review! Happy you had a great sales experience with Kaitlin.
Aug 29, 2021
Beware. They list their cars as Âcertified and
they show up under certified filters but they
arent really certified. In their fine print they
then state the cars are Âcertifiable for an extra
fee, which for us was $2500. This was unclear
and not the way certified cars usually
work.
Nov 9, 2021
Response from current dealership:
We apologize for any miscommunication. We price our vehicles competitively to the market, which compete with vehicles on non-brand dealer lots, which cannot be certified. This is why we price our vehicles excluding the certified warranties - which we fully disclose on every vehicle that qualifies for CPO. Additionally, a vehicle cannot receive a Certified-brand warranty until it is sold to the end purchaser - validating the option to purchase the warranty or not.
They were so concerned about telling me they wouldn’t budge on price, they wouldn’t answer any of my questions regarding the car. I hadn’t even seen the car or talked about price yet. Very off putting.
Aug 11, 2021
Response from current dealership:
We are terribly sorry for the poor experience. We have escalated your comments to our management for input. We would like to give the opportunity to speak to our client relations manager if you would like to speak about this further. Please call us at (302) 656-3100 and ask for Bob Dominick. Thank you for bringing this issue to our attention.
Jul 29, 2021
Response from current dealership:
Thank you so much for the five-star review!
BEST CAR BUYING EXPERIENCE EVER!! Awesome team. No haggling. No games. My family and I felt welcome and relaxed. Compassion and empathy was genuine. Phenomenal product as advertised. Opened at 10am,...we were done by 1245pm. (Paperwork) NEW CAR FAMILY. 10 STARS.
Jun 30, 2021
Response from current dealership:
Thank you so much for the five-star review, James!
May 5, 2021
The dealership responded immediately and was very helpful. I was given an appointment and that experience was great also. Thanks
Jun 30, 2021
Response from current dealership:
Thank you so much for the five-star review, John!
Best dealership experience I've ever had. Super responsive team, the service was superior and so personal. The process was both easy and reassuring
Jun 30, 2021
Response from current dealership:
Thank you so much for the five-star review, Dave!
They advertise on multiple sites and on all of them they indicate the vehicle as CPO (certified pre-owned), but the car is not CPO and they don't correct their listing.. This is deceptive and misleading. On top of that, they say the advertised price does not include a warranty but they can sell you one of their own.
Apr 29, 2021
Response from current dealership:
Jim, we are sorry you feel this way, but we do state that the listed internet price does not include the Certified Pre-Owned Warranty. Sometimes people do not want this warranty. If you would like to speak about this further. Please call us and ask for Bob Dominick.
Never answered question that was asked about $. Emailed a reply asking again and they never responded
Apr 29, 2021
Response from current dealership:
We are sorry for the poor experience. If you would like to speak more about this, please call us and ask for Bob Dominick.
Jan 23, 2021
Friendly and helpful
Apr 29, 2021
Response from current dealership:
Thank you for the five-star review, Melanie.
Nov 11, 2020
Good
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Oct 30, 2020
I have to say although we didn't have a meeting of the minds the dealership and salesman was very accommodating and professional
Jan 22, 2021
Response from current dealership:
Thank you for the kind words Michael!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Dealer responded promptly to my request unfortunately I am in AZ and not co.fortable buying a car long distance
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jul 8, 2020
Excellent experience. A feature that we deemed essential was missing on the car that we
originally wanted to buy, however Melissa found us a better deal all around. We got a
better car for the right price. We would certainly use them again and we will recommend
Auto Team Delaware to anyone who asks.
Jan 22, 2021
Response from current dealership:
Thank so you much for the kind words, Bob!
been three days everyday i called them to ask about the car I like it. want them help me
go take look any dent or scratch because I'm from OHIO i cant go there text drive but
three days they always answer me ok but nothing later on
Jan 22, 2021
Response from current dealership:
We're terribly sorry for the poor experience, Xingqun. If you would like to speak with us more about the manner, please contact us at (302) 668-9845.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
They did a great job . Even scheduled me to come in at one of the busiest days (Saturday) to test drive the car I was interested in. Over great experience . Would buy another car from this auto group
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
May 15, 2020
They were outstanding. Could not have been more helpful. These are difficult times but they bent over backwards to help us. Though we didn’t purchase the Crosstrek, we would highly recommend Auto Team Delaware!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jan 22, 2021
Response from current dealership:
Thank you so much for the kind words, Kathryn. If there was anything we could have done to make your experience a five-star experience, please let us know.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jan 22, 2021
Response from current dealership:
Thank you so much for the kind words. If there was anything we could have done to earn a five-star experience from you, please let us know!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Aug 20, 2019
Cars were very clean and ready to go!
Salesman was a bit arrogant, throwing around the Cadillac certification, and Carfax rept. Huffed when I still wanted my tech to look at the car... tried to haggle a little on price as it was just a bit higher than I wanted to, especially on a red car..... no deal
Jan 22, 2021
Response from current dealership:
Sorry for the poor experience KathyLynn. We would love to hopefully come to an agreement with your next vehicle purchase. Thank you for the feedback!
They accepted my offer then made excuses about deposits and sold it out from under me for a few more dollars. : ( Don't trust!
Jan 22, 2021
Response from current dealership:
We're terribly sorry but we do not typically take deposits on vehicles. If you would like to talk about this more, please reach out to us.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
They have an excellent inventory & respond back quickly to our questions. This is by far one of our favorite dealerships. We hope to ultimately buy our next Cadillac from them.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Even though I didn't make the purchase, he called me right away and was very attentive to the needs of my potential purchase. Thanks
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Nov 23, 2018
I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleared the snow, washed the car and presented it to me for inspection in the clean well lighted garage while the weather outside roared. Scott is knowledgeable and customer centered. He delivered on his word during our transaction and delivery of the car. David Stanton completed the paperwork efficiently, respectful of my time. Thank you. Lewis
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Nov 11, 2018
very nice and helpful sales staff. called me back immediately and were very nice. would definitely recommend to anyone looking for a great vehicle
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Nov 4, 2018
I already bought a car but I admire that salesmanship the overall ratings very good
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Just missed buying the car I looked at. Salesman says they would have more in soon do I didn't feel too bad. Short,, quick experience.
Jan 22, 2021
Response from current dealership:
Thank you for the feedback!
Sep 3, 2018
Didn't go to see the car but they was very nice and contacted me right away
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jul 24, 2018
I really did not like the car color also the car had a issue
on the car fax report the carfax report was showing an
accident that I wasn't aware of
Jan 22, 2021
Response from current dealership:
Thank you for the feedback Peter!
Jul 19, 2018
Very helpful and nice employees
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
They did respond telling me the car was available and asking me if I wanted to come in and test drive it. However, I did find a vehicle at another dealer that I ended up purchasing. They responded by wishing me luck and telling me that they are always there to help should I need another car in the future.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Apr 30, 2018
Everyone was extremely helpful and genuine. It was a great car buying experience.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Feb 16, 2018
Response from current dealership:
Carl,
We're just as nice in person. Hope to see you soon!
We're just as nice in person. Hope to see you soon!
Sales staff was great. They responded to me and we made an appointment.
Salesman reviewed the whole car for me and responded to all my questions.
They even filled my current car's tires for me!!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
No pressure haggle free very laid-back experience great salesmen who work to get the customer what they want
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jan 6, 2018
Really disappointed since the listed prices for their vehicles are not accurate. I tried to buy a car at the full asking price and they said if I don't finance it then I need to add an additional $2000 just for paying cash. Thjs is not listed anywhere on their CarGurus listing. This $2000 increase is in addition to any tax, title, dealer fees. I hate it when used car dealers live up to the sleazy reputation :(
Jan 22, 2021
Response from current dealership:
Sorry for the poor experience Joel.
Dec 21, 2017
Responsive Dealer
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Dec 20, 2017
They are very responsive, thorough and professional. I have dealt with them
several times in the past 40 years or so.
Listened to my needs and took good care of me.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Oct 19, 2017
I drove 2 1/2 hours one way to Auto Team Delaware in Wilmington, Delaware, to pick up my used 2017 Buick Regal today. I negotiated a price in advance with the sales manager, sent a $500 deposit and drove to Delaware from central Maryland to complete the transaction. We negotiated a price for a GM CERTIFIED PRE OWNED vehicle in advance. When I got to the dealership I discovered that the warranty was through a private insurance company. NOT GENERAL MOTORS. I was very clear with the sales manager on my expectations and HE AGREED. So it seems that Auto team Delaware CANNOT GM Certify this car because they are NOT a Buick dealer ! They were kind enough to refuel my trade for my 2 1/2 drive back to central Maryland in the car I did NOT trade. AVOID THIS DELEARSHIP.
Nov 10, 2017
Response from current dealership:
As a Cadillac dealership, we can only offer the Factory Certified Pre Owned Warranty on Cadillac-brand vehicles (we can also offer Factory Certified Warranty for Subaru and Kia, as we have those franchises as well). The sales manager was clear about this in his discussion. We do offer additional extended warranties, and that is what he indicated in his recollection of the call.
Why/how we could not come to terms on the sale of a newer Buick simply because it was not "Buick Certified" should not warrant a 1 star rating. We were up front about the fact that we could not "Bui
More ...
Why/how we could not come to terms on the sale of a newer Buick simply because it was not "Buick Certified" should not warrant a 1 star rating. We were up front about the fact that we could not "Bui
Oct 14, 2017
This dealer is the biggest rip off ever, wanted to chg me 595 for air in tires & paper work, also another $1,000. for reg & other expenses, So they're making well over 1,000. extra on every sale !!!
Oct 15, 2017
Response from current dealership:
We apologize for the miscommunication. We do offer Nitrogen Air Tire Warranties that cover the cost of tire damage as an Option. Additionally, we do have a documentation fee, as all dealers do, but regarding registration expenses; those are state-mandated by Division of Motor Vehicle agencies. Please contact our Sales Management directly to discuss further. Again, we apologize for the miscommunication.
Sep 15, 2017
They called, emailed and persisted trying to help me.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Sep 6, 2017
Very grateful in its information!
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Sep 4, 2017
Everything was perfect and good treatment expect for they got me waiting a little to long lol great people
Jan 22, 2021
Response from current dealership:
Thank you for the kind review!
Aug 27, 2017
Prompt with their response & very courteous & willing to help. My plans for purchasing have changed but will definitely not hesitate to contact in future.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Aug 26, 2017
This is a professional service oriented dealership. introduced themselves and offer to answer any questions I may have had. definitely one of the best dealerships I have inquired about.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Aug 25, 2017
Yes they got in touch with me right away that part was fine very disappointed in the car I went to see too much damage scratches and dents
Jan 22, 2021
Response from current dealership:
Sorry for the poor experience, Sharon. Thank you for the feedback.
Feb 23, 2017
My experience was good dealer answered my questions. The vehicle I was inquiring about had been sold.
Jan 22, 2021
Response from current dealership:
Thank you for the kind words, Irving.
Contact me back the same day. I told them that I was shopping around and they and they said we will check back in a few days.They follow up .
Jan 22, 2021
Response from current dealership:
Thank you for the kind words!
Nov 23, 2016
Contacted me several times - i had already found a car i was interested in.
Jan 22, 2021
Response from current dealership:
Thank you for the feedback!
Oct 7, 2016
Did get back to me on the car and answered all my questions.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Aug 26, 2016
very polite, easy going, concern what my needs were.
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
Jul 13, 2016
Contacted me right away. I was able to come in and test drive when it was convenient for me. There was no pressure to buy. I purchased one of the vehicles I inquired about. It was a great experience. The salesman and general sales manager were awesome.
RC
Jan 22, 2021
Response from current dealership:
Thank you so much for the five-star review!
CALLED TO MAKE AN APPOINTMENT TO SEE THE VEHICLE. Then they said that vehicle was no longer available but that they could get me a similar vehicle at a similar price. I felt like it was a bait and switch tactic.
Jan 22, 2021
Response from current dealership:
Sorry for the poor experience. If you would like to give us a second chance, we think you'll find our new management more organized.
Dec 21, 2015
Awesome, Truck was immaculate have only had it three
days now and very impressed with the truck. The buying
process was simple half the paperwork was done prior to us
arriving.
Jan 22, 2021
Response from current dealership:
Thank you for the five-star review!
Oct 24, 2015
Great!!! Ask for Charles or Thomas
Jan 22, 2021
Response from current dealership:
Thank you for the five-star review!
Jun 7, 2015
They have answered all my questions,
and provided me with feed back to help
me with my purchase.
Jan 22, 2021
Response from current dealership:
Thank you for the feedback!
Jan 22, 2021
Response from current dealership:
Thank you for the five-star review!
Jan 22, 2021
Response from current dealership:
Thank you for the five-star review!
Feb 28, 2013
Very friendly sales person. I look forward to doing business with this
dealer.
Jan 22, 2021
Response from current dealership:
Thank you for the five-star review!
Dec 8, 2012
I give them minus 2 stars. The dealer responded; the dealer had me drive
from Bensalem PA to
Wilmington, DE to look at a car; the car was out for the day. I walked out
and saw another car on the lot, but I could not find a salesman, so I left
without looking at any cars. 1 1/2 hours of driving for nothing. I bought a
car at Faulkners in Trevose instead. Faulkner was pretty good.
Jan 22, 2021
Response from current dealership:
Sorry for the poor experience, Mike. If you would ever like to give us a second chance, we think you will find our new management more organized.
Nov 13, 2012
They never really made an effort to sell the car because I didnt rush out that day to look at it.
Jan 22, 2021
Response from current dealership:
Sorry for the poor experience, Mike. If you would ever like to give us a second chance, we think you will find our new management more organized.
Sep 22, 2012
Completely satisfied with the sale. Don't pay attention to the negative
comments on the dealership. They will take care you I promise.
Jan 22, 2021
Response from current dealership:
Thank you for the five-star review!
