Service hours are not available at this time. Please check back later!
Auto Star Motors
About Us
-
Today 10:00 AM - 7:00 PM (Closed now)
-
10825 W Fairview Ave
Boise, ID 83713
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Mar 31, 2026
The price listed on the app was not the same as the price out the door. Spent 30 minutes negotiating the price while being pressured constantly to finance the sale. After we finally got to a price I found acceptable I asked for clarification that the agreed price was what I would pay out the door. That's when I was told that there were in fact almost $1,000 in hidden fee's that made up for the amount of money I just bargained them out of. I was told that it was a standard fee that they added to all sales, but coincidentally was not included in the asking price. Then offered to reduce the amount if I would just finance it. I was upfront from the beginning about not wanting to finance it, I even asked if paying cash was going to be a problem. They said "no not a problem". Obviously a lie. Do not recommend wasted at least an hour trying to negotiate a price that was never going to be the actual price. They were not upfront and avoided talking about the actual price. Dishonest
Mar 31, 2026
Response from current dealership:
Shawn, you ran two quotes one with shipping and one without shipping and then called us dishonest because the shipping charge when it was just Cargurus letting you know an estimated cost to deliver the vehicle (one quote with shipping one without shipping). The only other fees in the sale we went over was our Dealer doc fee and the title and reg for your state. Every Dealer has a doc fee and yes it is not included in the sales price, just like DMV and Taxes are not included in the sales price. I did ask if we could finance it and explained why because we have quotas we need to meet and for hel
More ...
Sep 27, 2025
Good
Jul 1, 2025
They did not tell me that the car had been side swiped hard enough to blow the Airbag
until after I asked for the Carfax.
Jul 1, 2025
Response from current dealership:
It is listed on Cargurus that there was an accident, we had just had not got to that part in the discussion of the vehicle. We had just done a video and were getting ready to provide our inspection/service and history reports. We weren't hiding anything we just had not gotten there yet.
Jun 20, 2025
Great experience. Would definitely recommend them to someone else
Thank you Steve for helping make my 2018 BMW M3 with the comprehensive package a reality. I’ve been searching for a car with specific features and no modifications, and this one in particular stands out as exceptionally clean and well-maintained. From the initial consultation to the final video review, I was impressed by the honesty and transparency throughout the entire process. A big shoutout to Steve and his team for everything they did, and a special thank you to Cesar as well, both who always ensured that I was taken care of from the beginning to the end.
Steve at Auto Star Motors in Boise help facilitate the out of state purchase, inspection, and shipment of my 2015 Porsche 911 Turbo S. Negotiations took several weeks and they were very forthcoming in allowing a third-party to inspect the vehicle and give a comprehensive report. Although a few things were found outside of the dealerships inspection overall the vehicle inspected and sound condition as they had described.
This car was shipped from Boise to Pennsylvania in a covered trailer for approximately $2500, this was essential because it was winter.
Several months after the purchase one of the keys was not working correctly. Steve FaceTimed me over the phone and help me get it working.
This was a very expensive purchase for me but the whole transaction was done very professionally and with a personal touch. Great job Steve and dealership team, keep up the good work.
Very slow to respond and did not want to tell me they couldnt work anything out. I like communication, not being left on the hook.
Jan 17, 2025
Response from current dealership:
Hi I am sorry to hear that we were slow to respond and appreciate your feedback, could you please give me a call so I can know what happened and we can have a better idea where we dropped the ball and how we can improve?
-Steve - General Manager
-Steve - General Manager
Dec 21, 2024
Yes they reached out to me.
I was pre qualified for this purchase, but then I was later told i needed a HUGE down payment (unbelievably huge) and then they pretty much stopped communicating. Even after reaching back out to them
Jul 25, 2024
Response from current dealership:
Hi James, you were pre-qualified through CarGurus correct and on the vehicle you wanted it was a really big down payment. We spoke many times and the last time you messaged us was July 15th and we did respond to you. Down payments are not up to us they are up to the banks. If you have any questions you can always call in, we are always here ready to answer any questions.
I was contacted promptly by Auto Star. I ended up making my purchase of a 2013 Lexus with under 50K miles. Though the process of buying out of state was somewhat
cumbersome, they stayed in touch throughout the process and handled any questions I had in a quick and easy manner. Steve put me on his contact list on his cell phone
so we were able to talk or text any time we needed. He took care of everything in a professional and friendly way. I love the car. It's exactly as it was presented on line and
exactly as it appeared in the videos that were sent. I recommend the dealership to anyone interested in one of the cars they have and commend Steve for the way he
handled the process. I'm one happy camper, or driver as the case may be. Thanks, Steve!
Jul 25, 2024
Response from current dealership:
Thanks for trusting us with your our of out of state purchase we know it can be hard not seeing it in person and we do everything we can to make sure you are taken care of during the process. We are very happy to you had a great experience, because that is what we are here to provide. Enjoy that mind condition Lexus!
Found my dream car online several states away, and with Steve’s help I was able to get approved and have my new car delivered. He answered all my questions and was there for me the entire way. Thank you a million times for your help!
Jul 25, 2024
Response from current dealership:
Thanks Karisha, it was great working with you and getting that beautiful Model S P90D out to your home in Tennessee!
Apr 27, 2024
Toby was great to work with!
Show older dealer reviews 16
Mar 24, 2024
Good
Mar 19, 2024
Great Dealer, willing to work with me.
Dec 18, 2023
Very helpful and did make contact several times, price simply too high
They have kept in touch daily but i haven’t been able to get to dealer to sit down and talk
Jul 25, 2024
Response from current dealership:
We are always here to help either on the phone or in person when you can make it in
Oct 13, 2023
Easy to work with. Very helpful.
Jun 4, 2023
Dealer was very helpful and informative, and I got all the info I was looking for about the car. This particular fusion ended up not being a match for me, but if they do end up with a car that is, I’ll be back!
Responded quickly sent me a video chat told me he would drop the price and help me find a shiper so I could get it to Colorado and might even be able to help me find a nice topper for the back to cover the bed really nice guy had his assistant call me back several times I was really satisfied with them
Oct 2, 2021
Steve and Sergio were very helpful in getting us into our 2009 Subaru Forester!