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Auto Max LLC
About Us
All cars inspected and services. Financing and Warranties for everyone.
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Today 9:00 AM - 6:00 PM (Closed now)
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988 New Britain Ave
West Hartford, CT 06110
Our Amenities
- Amenities coming soon!
Service Info
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Dec 10, 2025
Great to deal with
Nov 26, 2025
Questions were answered I plan to revisit so I can test drive the vehicle
Aug 11, 2025
Great dealer
May 22, 2025
Was very helpful and easy
The car i was interested in was listed for 10500 i was willing to put 6000 down when the figured out i was going to finance the other 4500 they told me the payments would be 425 a month for the next 3 years making the total on the car over 23000 there financing is crazy yea they will approve anyone but at such a high market up that you can't afford to finance a car that is already 15 years old
Dec 31, 2024
Great dealership
Ari helped me out with a great approval
Every dealership wanted thousands of down payment Automax got me a low interest loan.
Great service overall
Jun 25, 2024
Great dealership
May 28, 2024
Fast to respond and helpful. Was not the car for us, but always trust Automax, having
bought there before.
Apr 19, 2024
Great experience.
Show older dealer reviews 45
Received an initial call. I returned the call. I was excited about the vehicle and said to myself this could be the one. The person I needed to speak with was helping another customer. No problem. The close of business came and I still hadn't spoken to the person I was told to speak to. Not a problem. I called again the day and he wasn't available so I left my name and number, again. Still haven't heard from anyone. PROBLEM....
I reached out a few times regarding a model I’m interested in. A sales representative eventually reached out after my repeated inquiries, which is a plus, and we got to discussing the model I was curious about, as well as the potential of trading in my own car.
After a few emails back and forth, communication has ceased. I’ve reached out repeatedly to the representative, eventually expecting them to continue our discourse, but to no avail. It’s been a week now- still no word from them. Fickle communication at best, negligent at worst.
Dec 13, 2022
Kept hanging up on me. I thought it was a bad connection until I asked a question on the second call and he hung up!
Nov 6, 2022
Dealer response was fast. I have not gotten back to them unfortunately .
Sep 25, 2022
This dealer goes above and beyond expectations..thanks to Gary I'm driving a toyota venza with affordable payments that I was looking for..the vehicle was given to me in tip top shape ..even after I had agreed to a loan option Gary still continued to looked for better loan and payment option and found one even better than the one I agreed to..this dealer is 100% legit..
May 4, 2022
I just want to say that if you want to avoid any hassle or run around or even the BS other car dealerships give you, you need to come to Automax! No hassles, quick approvals! We purchased a car and our sales guy was Gary was amazing! And Bruno got us a quick no hassle finance! We left with our vehicle the same day! I highly recommend Automax! Thank you for such a wonderful experience!
Apr 23, 2022
Staff was friendly and very accommodating & car was clean and ready for pickup. Thank you !
Mar 20, 2022
Dealer was very helpful in answering all our questions and made the whole process very easy.
Dec 6, 2021
Very responsive and helpful dealership.
Sep 14, 2021
Is so good help fool
Mar 21, 2021
They were fine
Paul was outstanding. He went over our vehicle with us. He explained the extended warranty with us. We did end up taking the warranty as it seemed well worth it. We did have one issue that Paul had to fix for us which he did go above and beyond to get resolved.
As far as the place goes the owner seems to bring in very reliable used cars. They have mechanics on staff checking the safety of all vehicles on the lot.
If I am ever in need of another vehicle I will make sure I check them out first.
Thank you.
Oct 24, 2020
I have to say my experience at auto max was very pleasant and smooth from the sales man down to the mechanic was very nice and friendly . Paul explained everything to the T to me and my 18 yr son who was the buyer on the Subaru. I highly recommend auto max. I Will definitely go back for future car purchases needless to say my son loves his new car .. thank you auto max
Sep 11, 2020
Friendly & courteous. If salesman won’t deal make sure you talk to the manager. Haven’t picked the pickup up yet but so far very pleased with the transaction.
Jul 7, 2020
Great experience
Oct 21, 2019
He was very nice and helpful and upfront.
Aug 22, 2019
I love my new Ford Flex. AutoMax is a really nice little dealership with a good selection, and fair prices. Paul was very nice, and extremely helpful with getting me into my new car. I would definitely shop at AutoMax again ,and recommend them to others.
Aug 20, 2019
Friendly , low pressure. Wasn’t the car for us. Showed us other vehicles. Very professional
Apr 15, 2019
Great experience. Paul was wonderful he gave me the keys to the car and told me to take it for a test drive. No pressure no gimmicks. Negotiations went smooth I bought the car for a fair price.
Apr 2, 2019
Very professional and prepared
The dealer contacted me in a expedient manner and made an appointment
with them for later that day.
I arrived and the vehicle was parked out front and ready for test drive and
inspection. I took it for a ride and it seemed to be in normal working order.
My only criticism was that the car had not been detailed and cleaned which
did turn me off somewhat.
I was looking at several other used trucks and decided to pass on this particular unit.
The salesman did call the next day as a follow up and was genuinely curtious. I think that the AutoMax people were very nice and represented
a positive experience. I just thought another vehicle was a better choice.
I would recommend this company if they have a vehicle that meets a persons budget and needs.
Feb 14, 2018
These guys are great from start to finish. No pressure or sales tactics that you’d expect. They truly want to earn your business that is hard to find now days. I will definitely be telling family and friends.
Feb 8, 2018
Paul went above and beyond to satisfy my concerns surrounding the vehicle and ultimately I ended up purchasing a Mercedes s class 550 yesterday and so far I’m happy with my vehicle. His customer service surpassed my expectations, and I will definitely recommend this dealer to anyone looking for great service.
