Auto Exotica - Red Bank

They were very responsive to my inquiry

Very responsive. Just having trouble liking the cars color!

Dealer reached out was very tentative

On top of process contact immediately

Fast response. Helpful Information. I'm out of state and they were very on top of things. Very nice selection.

Responded quickly and was willing to work thru my situation awesome people very positive

Said the car was not ready to view. Still waiting. That was at least a week ago

Wonderful experience. Very friendly and accommodating. Set us up for a test drive in no time and was very helpful answering all our questions. Could not have been any nicer. Was impressed with the quality of the cars they had in stock. Our salesperson, Scott, was a very nice and a gentleman. No pressure.

Great

I had I great time talking to them

We can’t say enough great things about our experience at Auto Exotica. Their customer service, communication, professionalism and follow up were extraordinary. We would highly recommend this dealership, especially Mark who was a terrific salesperson. Going over and above with everything we asked.

Very cooperative

Very helpful

I had a great experience purchasing my car from Auto Exotica. Bill (my salesman) was very friendly and helpful and the owner, Frank is a fantastic guy and pleasure to work with. They were very fair with the trade-in value of my car and did not play any games when it came to the final price of the car I was interested in ... if you have bought cars from private dealers before, you know what I am talking about ... the price they advertised online was really the price being charged and no BS fees were added. Pros: - Car was in excellent condition - Car was exactly as described - Extremely nice staff - Very fast response time - Willing to negotiate - Do not apply pressure to "close sale" - NO HIDDEN FEES!!!!!!!!!!!! Cons: - I wish I had found these guys sooner! I will be back shopping with them again and will be referring all my friends and family to them.

Fast

Very nice people they try to help the most they can

Can’t say enough good things about Mark and the team at Auto Exotica. First of all, they have the BEST and CLEANEST pre owned vehicles anywhere in NJ. The moment you walk in they treat you like family and with utmost respect. If you’re looking at any other dealerships to do business STOP and go see Mark and the team, you won’t regret it. Just remember you get what you pay for and Auto Exotica delivers not only on price but also quality and professionalism. We have already referred friends and neighbors and will be sure to see them again for any buying needs.

Very helpful, responsive and courteous.

Good people

Great service..highly recommended..

Overall good. Contacted right away.

Great transaction. Love the car!

Great deals without all the hidden fees that other dealerships hit you with,I highly recommend.

They provided an excellent experience. Their great staff was helpful and well informed. I purchased this car on the spot. The only issue i had was with the Car Gurus partner, Westlake bank, they took 4 hours to comprehend a simple transaction.

Responded very quick to my questions.

They were very helpful with the purchase of the vehicle

Prompt response, scheduling and transparency. Going to go see the vehicle this weekend.

I was contacted by dealer and everything seemed alright, then I get another E-mail from the dealer that they don’t want “tire kickers”!!!! There is no time for that?That’s not a professional way of doing business especially in the car selling and buying business. How do you know what I can and can’t afford. Thanks and just remember you need me than I need you.

Great dealership.. Took time to explain everything to me and work with me to get great rate and good insurance.. Definitely would recommend to anyone!!!

Quick respond, we are still working on it

Did great business when purchasing here. Will definitely do business again in the future.

Polite courteous but price of vehicle was to high for mileage

I Got the Car!!! Great Car! Great Dealer Kevin!! I will send People there

Pretty straight forward guys. Sold me my BMW 340I at a fair price, paid close to market for my trade in. Biggest plus about this dealer is that they are transparent about their fees. There is just a doc fee of ~$400 and a temp plate fee for out of state. No hidden fees, no assumed $2k down payment, none of the other games the other NY dealers play. I'd buy from them again if i'm in the market and they have what i'm looking for. Kevin helped me out and was a good down to earth guy.

Dealer representative called, emailed me, and sent a text with additional information upon my request.

Very helpful,

They contact me very fast to give me the information of the truck that I'm looking for.

very professional

Pushy and annoying. Made an apt to look at the car and then I guess he didn’t remember and continued to call text and email me to look at the car before the apt I made.

Excellent response time

The transaction was smooth.

Got back to me in a timely matter

Responding to inquiries in a timely manner

Top notch dealership & very friendly staff. Matthew made my buying experience as best as I could hope for. I would definitely recommend him in the future and if I have to purchase another vehicle I will certainly go through them.

Nice ,Brandon the best #1

Very quick to contact

Very nice, no pressure, good contact.

They were very helpful and answered all my questions. They also provided info for transport purposes. Great contact...

I can appreciate the quick reply & very knowledgeable. Pricing was very fair & all fees mentioned no surprises. Allen was also good on the follow up. Wasn’t quite ready to buy yet, car was a good deal because it sold short time after listing.

Very professional & upfront with info. Thank You

Go to Auto Exotica!!!!! Low key, no pressure, they love their cars and you will too. Brandon and Mathew made everything so easy. I traded my truck and that afternoon drove away in the dream car--a Maserati!

Prompt, courteous and informative

Good

Dealer professional

⭐️

Salesman was very informative and professional Vehicle was exactly as described

They got right back to me - very professional

Very professional... and courteous

Very nice and helpful sales staff. The car was as advertised, and we purchased it from them. On the way home the TPMS light came on. I found that the front tires were over-inflated, one by about 7 pounds and one by over 10 pounds; meanwhile the back two tires were under-inflated. I put proper pressure in all 4 tires and reset the light and all is good.

Excellent dealer!

The dealership responded back very quickly. When I went for the test drive the car was in better shape than I imagined and super clean. The staff was excellent and made the purchase of the vehicle extremely easy. Would absolutely recommend this dealer to anyone, ton of variety from the Everyday person to the custom collecter.

Great

Good

Great Dealership experience. Go see Kevin, very patient and courteous. Responded quick to my inquiry and the car was exactly how it was listed. I bought a 2013 BMW M3 in MINT condition. You'll get the right car for the right price!! These guys are the real deal!! Thanks Auto Exotica!!!!

They had Michelin tires on one axle and Pirelli on the other and tried to tell me Audi approved of this on a quattro. Very surprised at their attitude

very positive

When dealers list their cars it would be helpful if they clearly listed what options the cars include. I did hear back from this dealership twice but I was told he would verify and get back to me which he did not.

Very nice gentleman.

I was contacted immediately. When I arrived to see vehicle, it was as described, in great condition! Immediately upon arriving, i was not overwhelmed by sales people, but instead, a relaxing environment. During my my test drive and inspection of vehicle i appreciated the honesty and I did not feel pressured into buying the Vehicle which was comforting, especially as a woman walking in there. I would definitely buy from Auto Exotica !

great place

even though I did not buy a car from them, the person I spoke to on the phone was really great and didnt pressure me into a deal. I thought it was a very good experience and they were very helpful.

Dealer responded right away.

responded to my questions but held very brief communication.

Walked in to look at a CTSV, got told by a guy named Lou immediately before "hi, how can I help you?" to have a seat because "you're gonna need a credit check and down payment "before you even get to look at the car" because, as he later mentioned, "we get so many kids who wanna just test drive these cars." The only other info he gave me is that the car doesn't have a warranty because "they put a blower on it or somethin' like that" and "this car's like a Corvette". Thanks for profiling me just because I'm young, Lou. I'll take my cash, trade-in and impeccable credit elsewhere. Guy I spoke to on the phone prior to this was nice but I can't remember his name. Kevin, maybe?

Dealer got back to me quickly unfortunately the Lincoln truck sold faster then I could get there

Received a very timely response from dealership. Salesman answered my specific questions!

fast with contact

I got a letter back, responded with a question about shipping and got no response.

Knowledgeable , insightful and polite ! Not pushy at all

good

Fast responce

Excellent

They responded very fast. But due to the time restraints of my job, I have been unable to call my contact Doug Tucker to speak with him. We have been emailing back and forth. Doug has been available to me but he is not pressuring me which I like. I'm looking forward to speaking with him this week and seeing if we can work something out on the vehicle that I like. When I finally got a chance to speak to Doug, he informed me that a "walk in" bought the vehicle that I was interested in. Doug took the time to chat with me for ten to fifteen minutes to get to know what I'm looking for and offered to contact me if another vehicle comes into their dealership. Note: I'm not local to this dealership. It is hours away in another state and was not going to be able to see the vehicle myself. Mentioning this because I let Doug know this upfront and even though I wasn't a "local opportunity" he still provided me with superior customer service even though if I did purchase this one from him that I might not ever speak to him again. Don't do many web reviews on anything that I buy but highly recommended this guy and his dealership.

It was a smooth experience. Doug helped me with the entire process and ensured I was comfortable with the purchasing process.

Great guys just missed out on car I wanted.

Very helpful, unfortunately they could find the right vehicle for me, the one I looked at sold that same day.

They were great...Quick response !!!

Kept calling me and sending me emails especially after I said I wasn't interested anymore.

Far too pushy, hourly follow up phone calls from two salesmen, apparently unwilling to give straight answers to direct questions by email so I didn't make the 1.5 hour drive out there

I applied for a car valued at the time at $5,995.00 . I was notified by Auto Exotica they could not get me( totally )financed , and I need a cosigner for a car I have a ( 750 ) FICO SCORE . I have and American Express , but can not get this car( now) valued at $4,995.00 . I do not understand !!

I was there, drove the car and went out to get something to eat while the financing application was going through. Got a call from the sales rep telling me that my credit was not good, and that what I had talked about in regards to payment terms could not be met; I had to choose between a higher payment or a longer term, and at the same time I was told that there was someone waiting out side to buy the car in cash.... naturally this seemed to me as a "take it or leave it" scenario and I got really upset and told the sales rep to just sell the car. As I drove back to my house I thought about the fact that a hard hit was placed on my credit and that any other dealership I would go to would have an even harder time to provide me with a loan, so I called back the sales rep, told him that I was willing to go with the longer term and he said he would get back to me. I waited at a rest stop on the parkway for 20 minutes and got a call back saying that the car was sold. I was looking to purchase a car this past weekend so I headed to another dealership and of course, because of the hard hit on my credit your dealership placed, I'm hanging high and dry not being able to get a loan at a decent rate. The bank you guys worked through (or one of them) provided a loan at a rate of 8.9%... that same bank then would not allow me to take out the same loan from another dealership (I think it was Allied bank or something like that) They totally denied me this time. So I wanted to thank you for not being open with me in regards to how I would be affected if I tried applying for a loan from another dealership... Great service.

I had a hassle free experience when I purchased my vehicle. Doug was knowledgeable and very professional and honest. Will definitely recommend this dealership to my friends.

Honesty, the best experience I've had buying a vehicle. Their professionalism, knowledge and service is unccomperable to any dealership I've ever visited. Buying a car is supposed to be something you enjoy and Auto Exotica makes it happen. I'm extremely happy about my purchase and I'm certain I will be a repeat cusmoter. If you're looking for a car visit Auto exotica, you will not regret it. : )

Very professional

Spoke to salesman over phone and he clearly stated van was clean in and out . Drove 1 hr. To see for my self how dirty van was in and out. I offered him $1000 bucks for van . Which they had it for $7500 . Do not waste ur time. On this dealer. TERRIBLE

They responded but never got back to me so I purchased a glk at a different dealer.

I bought the car. That said there was 2 fees 500 & 400 one for title and the other for fees. The price was not negotiable however I was able to negotiate for an alignment and 200 off the final price. Overall good experience.

Just an email back from them saying the car was sold a few days before. Funny thing is, it was still listed on GarGurus several days later. Odd, so I don't know what the story is.

Although I missed that the vehicle was a manual the salesman tried to find what I was looking for.

They called me, we chatted, but I decided against a convertible. They also followed up on the call. Good.

We could not come to terms. The car had some damage that renderd a system inoperative. The cat had very little life left in the brake pads and the tires would need replacing in the near future. I dud not want to spend the asking price and then s short time later spend additional money to fix the inoperative system plus brakes and tires. Its business. They wanted a maximum return on their investment and I wanted a better deal. It is what it is. They were nice and respective. I understood their position. I just decided to go else where for my transportation needs.

car was withdrawn agent told me he a red one would contact owner of car withdrawn and call

Great

Great dealer always stayed in touch and listened to our needs

A plus very responsive

Very straight forward and no high pressure sales with these pros....

good response

Way over priced!!!!

As I was about to make my journey,(70mi) I called to check if credit app. was ok, which was done the previous day, waited all day for a response. That's when I was told there was a problem. Contact sucks! Was able to walk into another dealership and purchase similar vehicle with no problem!

Good dealership.

Good experience. Quick and easy. Fair price.

Very helpfull responded quickly

Very quick

Great

I intend to check out more cars from this dealer in the future

Great customer service great inventory

Took 5 days to get a response.

Great experience. Friendly and professional staff.

They really tried to solve my car buying needs

Very friendly and quick response

Mike was great.

Excellent

Great experience, everyone was polite and not pushy at all. Facility looks great, they have a formula 1 race car in the showroom!

Very friendly knowledgeable and helpful even though I was not buying a car from them. Their interest in cars as hobby and business is admirable.

Still interested in car... They e mailed and said their Lookin into my offer... Never heard back !!! Asking price to high with a 2004 Not even a second call Backs....

We drove over 2 hours to purchase a car that had obviously never been checked out or even test driven. The manager knew how far we were traveling for this car and assured us that it was in great condition. The car had OBVIOUS TRANSMISSION PROBLEMS which we saw with our test drive. The manager tried to get us to take the car anyway. Finally he agreed to have his mechanics look over the transmission and he would call us back the following day. We made a long drive for nothing. Did he call the following day? Of course not! Potential buyers beware!!!

Good and fast response

Excellent

poor experience, price changed from $3495 to $4995 same day waste of my time will not deal with again.

The car was not available but the dealer got back to me right away.

You guys really respond quickly and it nice doing business with you!

The only one that was very nice and helpful was tom. The sales rep who assisted me wasn't very helpful. Very disappointed. But Tom was great

Car not taken care off. No oil or filters maintained.

vehicle I was interested was sold, but sales contacted me periodically to review my needs and interest.

Great

They responded to me right away and was courteous.