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Auto Connection
About Us
We have been in business over 25 years. Most of our inventory although pre-owned do qualify for financing rates almost mirroring new car rates. Over 300+ Google reviews with a 4.7 score.
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Today 11:00 AM - 4:00 PM (Closed now)
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1660 Sunrise Highway
Bay Shore, NY 11706
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I recently purchased a 2017 Toyota Tundra from Auto Connection and I couldn't be happier with the entire experience. Despite being located out of state, the team at Auto Connection communicated effectively and transparently about the condition and price of the vehicle. They handled all the paperwork seamlessly and kept me informed of any additional information they needed, which made the purchasing process incredibly easy. I highly recommend Auto Connection for their professionalism and excellent customer service.
This guy was very prompt in responding only to ask
if I was in state. I told him no he told there was a
$2000 additional down payment to be added to the
vehicle. The transport fee was included
in the price and I was pre-qualified for the listed
price. Stay far away from this dealership.
Sep 7, 2025
Response from current dealership:
Hello Chris, My name is Paul and I am responding to your review. I think its a bit extreme to say stay away from just one phone call. I'm sure that you can see from most of the reviews that I do not respond...Most of them are 4 or 5 stars. Your review did make me go listen to the tape and I believe that you misunderstood the conversation. The price of the car is $19595 AS LISTED. Because the vehicle has almost 100000 miles on it the account executive you spoke to stated that a warranty would be $2000. You said that you didnt want that and that is ok. But we have to make it available.
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Jul 22, 2025
Prompt and helpful
if i could give 100 stars i would!! this whole team is great and especially John. he made this process very smooth for my first car buying experience and went out of his way to bring the car to me. Very appreciative of him, definitely a great place to purchase a car from and will be on the top of my list of places to look for my, or anyone’s, next car purchase. thank you guys again!
John is an outstanding salesman, the best I have ever worked with ! His dedication to customer
satisfaction is unmatched, and he consistently goes above and beyond to ensure a seamless
experience. He handled every obstacle with ease, making the entire process incredibly simple
and stress-free. I can ensure, you will be provided with the upmost exceptional service. All you
have to do is show up. John will take care of everything, and have you driving off in no time !
May 12, 2025
Paul John and Louis, were all very helpful and did everything to help get me into the car I wanted. They were open and kept me updated on the progress as it moved forward they took the time to answer questions and help understand each step. Amazing customer service!!
Apr 1, 2025
Found the car I have wanted for a while and the only one available was 900 miles away. Jason and Paul made, what seemed like an impossible task, seamless and stress free. From their office in New York they shipped the car to me in Georgia to inspect and test drive. Honestly this was the quickest and easiest car purchase I have ever made. Thank you guys for an honest negotiation and letting me feel like I won.
Apr 2, 2025
Response from current dealership:
TY. Seems tricky when there is a trade from 900 miles away. When everything is laid out in a timely way it becomes very possible. We follow a process that puts the customer first. Pricing is the easy part
Mar 31, 2025
I had an excellent experience purchasing my vehicle from this dealership. Jason made the entire process incredibly smooth, efficient, and stress-free. He was knowledgeable, professional, and took the time to answer all my questions while ensuring I got the best deal possible. The service was top-notch, and everything was handled quickly without unnecessary delays. I highly recommend this dealership, especially Jason, for anyone looking for a seamless and hassle-free car-buying experience.
Apr 2, 2025
Response from current dealership:
Thank You. We try to combine speed and transparency. If it's the right car, we are definitely the right dealer.
I was contacted almost immediately after showing interest. The vehicle was listed exactly as it came to me. It’s a beautiful car and I’m really happy with it. The car looked brand new upon its delivery. Everyone was very friendly and knowledgeable and made this a wonderful experience for me overall.
Apr 2, 2025
Response from current dealership:
TY. We try to respond within minutes so that we can begin answering/helping the customer with every question and need to best satisfy the experience.
Apr 2, 2025
Response from current dealership:
Thank you. We look forward to seeing you, family, and friends soon.
Mar 14, 2025
We had a hassle free experience buying from this dealer. Jason and Paul were extremely responsive, informative and fair. The car that I was interested in was immaculate and just as described on the site. I’ve never gotten keys in my hand so fast. They took care of insurance and registration very quickly and we had a pleasant time in their office. They’re friendly and engaging and the whole staff was genuine and accommodating. Would recommend this dealer 100% and I’m sure we’ll work with them again!
Apr 2, 2025
Response from current dealership:
People are very busy. We take care to make sure the customer can view the vehicle as close as possible online as they would in person. If more is needed we don't hesitate to facetime. Thank you for the kind words
I have to say Jason was very effective and efficient in helping me with my car purchase not a lot of dealerships treat you how this place does. Honestly not sure where they found their employees but places should take note because they go out of their way to get you the best deals and service they can. I strongly recommend people buying with Jason because he really takes care of his customers. Excellent service
Apr 2, 2025
Response from current dealership:
Thank you for the review. We tell our employees to "work for the review" and the rest will fall into place. When you help ALL the customers win on the short term the dealership will win long term.
All around great experience! Test drove a few cars. The one I originally wanted did sell but that was me not getting around to going in when I should have. However Alex and Michael was a pleasure! Alex could tell after I drove the Nissan and then got in other one I was and would never be happy for a 7 year commitment. So he did everything to make the deal happen for Nissan. They give you payment figures based off a average person's credit, not a 70year old person with half down and can get 0%. Payment figure was spot on after we got a full approval from bank. They had all the paperwork ready for hubby to sign when he got off work and had her detailed and gassed up! Thanks again for the vehicle I will truly be happy in for 7years.
Apr 2, 2025
Response from current dealership:
We understand that when presenting the numbers, they should be realistic and honest. Customers tell us all the time that transparency is a breath of fresh air when shopping for a vehicle.
Mar 3, 2025
Great experience. Could not be happier.
Jason and Paul made it happen for me! My
credit is not the greatest. They looked at my
situation and gave me the best advice to
help my credit and get me a car at the same
time. They didnât just want to sell me a car
they wanted to help me out for my future.
Apr 2, 2025
Response from current dealership:
We were so happy to help with your credit and look forward to seeing your new credit score when you trade in and UP!!!
FIVE STAR REVIEW! They actually deserve a 10 star! This is definitely where you want to buy your car if you are in or out of state! The customer service is unparalleled. This was my first time buying a car on line… from the first contact they were outstanding, buy the end they felt like friends helping me through the process! Jason was so nice to work with, he helped me navigate through each step with ease. Paul was great to work with as we finished the financing and closing.
I don’t think I will ever buy a car from anyone else but Auto Connection!!!!!
Apr 2, 2025
Response from current dealership:
Another great review from out-of-state! Thank you for this opportunity to serve you this time and all our future deals. Repeat customers from out-of-state is the best compliment of all!!
Very helpful and friendly staff. Real shame I don't fit in a Corolla and we had to find that out the hard way
Apr 1, 2025
Response from current dealership:
We are glad you are going to hang on to our information for "next time." We feel the good experience is worth it even when a sale is NOT made that day!!
Jason and Paul were absolutely amazing. Jason was quick to respond and started working immediately with me. This was one of the best car buying experiences I have had. They had the car shipped to my location which was great. I highly recommended buying from here.
Apr 1, 2025
Response from current dealership:
Out of state customers are the biggest compliment we can receive. Paul and Jason make sure to treat the virtual customer with the same level of professionalism as the "store-visit" customer
Great Experience with Jason at Auto Connection.
I recently purchased a car at Auto Connection and I couldn’t be happier with the experience. Jason was incredibly knowledgeable, patient, and attentive throughout the entire process. They took the time to understand what I was looking for and made excellent recommendations based on my needs and budget.
There was no pressure to buy, which I really appreciated. Jason answered all of my questions, explained the features of each car in detail, and even went above and beyond to make sure I was comfortable with my decision.
When it came time to finalize the paperwork, everything was smooth and efficient. I felt well taken care of from start to finish. I’m absolutely thrilled with my new car and will definitely recommend Jason and Auto Connection to anyone looking for a great car-buying experience!
Apr 1, 2025
Response from current dealership:
Jason and our entire staff believe that working at the customers pace is crucial. The customer will remember the experience much longer than the vehicle they buy. This experience is what makes the repeat business and referrals flow. Also feels good to do the right thing.
Jan 27, 2025
Positive experience with dealer, responded right away!
Apr 1, 2025
Response from current dealership:
Putting the customer first has always been our secret. Response time is the first step in that process. Thank you for the positive review
Show older dealer reviews 17
May 31, 2021
Great service They were very attentive to my needs
Apr 27, 2021
It was great just looking for information
Jul 17, 2020
The salesman lied to me and then insulted me after I
caught them in the lie. I asked him if the car was
owned locally and I was told yes then I asked him if the
car came from an auction they said no after reviewing
the Carfax report the car clearly was sold at auction in
Pennsylvania two months earlier I do not wish to
purchase cars sold at auction due to the history Iâve
had with them that is auction cars having had
problems and could not be sold by dealers who traded
them in they send them to the auction but the reason I
walked out was they double teamed me and continue
to lie and insulted me I would not buy a car from them
ever
Jul 20, 2020
Response from current dealership:
David, I am sorry that you have so much time on your hands. I know that you are retired. But that doesnt mean you can be nasty and wrong. In this case you are both. First, you asked the salesperson if we got it from an auction and he told you no. The car was traded in to us. It had been at an auction previously just like hundreds of thousands of cars each month. Your idea that auction cars are bad cars is just factually incorrect,. By your definition, every lease car that goes through the auction is a "bad" car. Your perception is based on old old realities and not present one
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Feb 2, 2020
Price on car was 12995 then told there’s a $2000 fee added on. Tried to run the vin on a car 3 times and car fax and was told that the vin was incorrect. Not a good feeling when buying a car.
Jan 5, 2019
Friendly and prompt follow up.
Jul 12, 2018
Very friendly and great experience buying from Auto connection. Highly recommended
Apr 18, 2018
This dealer ship was great i walked test drove the car and in a hour i was driving my challenger home great staff
Was working closely with a sales guy (Mlies) credit was ran, loan was approved. Salesman called me to see what day I planned to come test drive the veh. I told him 4/18/18. He Said np! I will call u tomorrow with ur interest rate and payment amt. Super excited, I began to make arrangements however I never heard from the salesman with rate and pmt info. I gave him ti the following day..assuming that he was busy or something had happened. Never got a call. When I called to get the final numbers he told me the car was SOLD! Wait, what?! The car you and I are making a deal on?! The car that I was having delivered for my 40th b day?! The car that I asked you if I need to give u a debit card payment to hold?!! Really!? All he could say was "I'm sorry, I never called u because I didn't know what to say, one of my co-workers sold the car b4 I got here this morning." Smh...this was so rude, but hey..MAYBE God was saving me from a headache. Many blessing's and the best of luck, please don't continue to do business this way Miles, but I forgive you. #everythinghappensforareason
Apr 7, 2018
Response from current dealership:
Angie, we're sorry that your upset and we certainly understand the frustration. But honestly, your initial contact with us was on March 31. You live in Missouri and we are in New York. We actually had over 24 requests for information on that car since it was listed 3 days before you called. its not fair to anyone calling or coming in if the car has a hold on it. And then what happens when we have to return your deposit because you decided not to come. I spoke with you 3 or 4 times and then you called when I wasn't here. I returned your call 3 times but did not get a response. I'm sorry
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Mar 22, 2018
This was my first time purchasing a car, and I have to say Paul and Glenn
definitely went out of their way to make the purchase as easy as possible.
Unfortunately, the weather and a series of unfortunate events led to the car
being extensively damaged, but so far Paul has made many efforts to fix
up the car before selling it to me. It still has things that need to be fixed,
and I'm still waiting to hear back from them on that, but as for now I'm
definitely satisfied with my purchase.
Honest guys and honest dealer -- I highly recommend everyone stops by
their dealership to purchase a car.
Sep 24, 2017
Car not for me but Robert a nice guy! Honest
Before seeing this dealer, I had been to a dozen of other dealers and I was
tired of the same old gimmick, the website said one price but when you got
there.. they add in documentation fees.. transports fees and all sorts of
fees.. most dealers wouldn't even sell you a car if you do not finance from
them...
But it was a pleasantly refreshing experience at Auto Connection. They did
not charge any of the other fees like dealer fee, documentation fees etc.
The only fee they had was a 1yr optional warranty for about 700$ which I
was going to choose anyway. I went with a pre-approved loan from a bank
offering me great interest rate. They were fine with any bank I chose.
At the end I got a great deal & great car!
Called the dealership at 3:30, was told the
FANTASTIC deal I was inquiring about was in
stock, arrives at 5:30 to look at car and was told I
had "missed it by about 3 hours." Typical used
car dealer.
Sep 6, 2017
Response from current dealership:
You have such a negative outlook on life and people. Sometimes things happen. We do remember you and we tried to make things better. It is TRUE. Someone did come in immediately before you and purchased the vehicle. I'm sorry but that is what we do!! We sell cars and trucks. We tried to locate another one for you but you were not interested. We did try to make you happy but you preferred not to be. Hopefully, in the future we can address your transportation needs better.
Jul 14, 2016
Very good !!!!
Jun 7, 2016
Had a really good experience with them they got me approved for the car i wanted and everyone was really nice no pressure they just wanted me to get the car i wanted with payments i could afford
Jun 7, 2016
Response from current dealership:
we're so happy you're happy!! That's exactly what we try to do. Appreciate the shout out.
Thanks again and good luck.
Paul
Thanks again and good luck.
Paul
Dec 13, 2012
inconsiderate with their prices on your car, never being honest on their prices