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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Thomas
Jan 28, 2026
Nice people
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Jan 1, 2026
The sales rep whom I interacted with, Edwin Rodriguez is amazing. You should totally go get a car from him. I was unable to purchase this car because of some business financing issues. The car is in great condition and also price is good (compared to buying a brand new one).
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Jan 3, 2026
Response from current dealership:
Hi, thank you so much for your feedback! Edwin will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Sep 3, 2025
We had a very smooth car buying experience at Audi SS Our salesperson was very accommodating and very knowledgeable about our choice in vehicles MJ Alex was very efficient and made our buying experience feel comfortable Our finance manager Tim Nguyen as very helpful and didn't pressure us when going over warranty optiin packages The sales manager understood our concerns and quickly offered discounts on our purchase I would recommend Audi SS to those I know shopping for a vehicle
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Sep 8, 2025
Response from current dealership:
Hi Paula, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Scott
Jul 26, 2025
Great experience with Audi Silver Springs Sales and Finance teams and delivery service. Found a high quality pre-owned vehicle that reflected their commitment to quality.
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Jul 27, 2025
Response from current dealership:
Scott, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
35
Dec 1, 2024
Quick response time. Accurate information provided. Good service. Friendly communication.
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Dec 2, 2024
Response from current dealership:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Oct 30, 2024
Knowledgeable staff and fair prices. All good!
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Nov 1, 2024
Response from current dealership:
John, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Tommey
Jun 7, 2024
Great service and very professional.
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Jun 8, 2024
Response from current dealership:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Jason
May 4, 2024
Responsive and friendly. Not pushy at all with their attempts to sell me the car.
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May 6, 2024
Response from current dealership:
Hello Jason, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Jan 27, 2024
Prompt, friendly, and helpful replies.
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Jan 29, 2024
Response from current dealership:
Hi Scott, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Dec 9, 2023
Terrible experience with this particular dealership, they gave true meaning to unethical used car dealers. I would give them zero stars if I could. Had my heart set on a car, asked for a deposit link to be sent to me which first went to my spam then didn't work. They sold the car out from under me knowing fully well I was 100% committed but just couldn't make it back to the dealership on time. The used car manager Mike something was directly responsible for this and was not apologetic at all. Another Audi dealership that I spoke to later actually told me the staff at Audi Silver Spring were well known for having shady reputations. Not all Audi dealerships are created equally. Do yourself a favor and steer clear of this one!
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Dec 15, 2023
Response from current dealership:
Rohan,
We have tried reaching out to you with no success. If you would like to talk more about your visit, please reach out to our General Manager, Michael DiGiovanni, at 301-670-4072 or mdigiovanni@mileoneone.com.
20
Jul 3, 2023
Good
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Jul 6, 2023
Response from current dealership:
Hi, thank you for sharing your positive experience! Our team is available should you require any extra help.
Kevin
May 9, 2023
Dealer responded to my requests and provided all necessary details about the vehicle. The dealer even contacted after the vehicle was sold to see if I was interested in other vehicles.
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Lynne
Oct 28, 2022
Attentive, great deal, great service.
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Nov 4, 2022
Response from current dealership:
Hello Lynne, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Raul
Mar 6, 2022
Atanas was a great help with the purchase. He answered all our questions and was a pleasure to work with. We are very pleased with the purchase and our experience at Audi of Silver Spring
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Mar 8, 2022
Response from current dealership:
Hi Raul, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Jason
Jan 5, 2022
Rich B was the sales associate who answered my inquiry. He was easy to work with and followed through with my questions on the car. He even supplied a detailed photo assortment of the cars exterior flaws.
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May 24, 2022
Response from current dealership:
Hi Jason, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Oct 4, 2021
Great Service!!!
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Oct 6, 2021
Response from current dealership:
Hi Kenneth, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Mar 24, 2021
With a simple word. Awesome stuff. That’s why I bought it Thank you guys for all the help Special thanks to Brian
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Mar 25, 2021
Response from current dealership:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
Aretha
Jan 25, 2021
Car: looked nice. Missing cigarette lighter insert..known issue with these vehicles. When turning vehicle on, 1 notifications. After test drive 2 and notice that service was due on vehicle. Dealer: Salesman kept trying to insist that woman was waiting for same vehicle...useless sales tactic. I arrived earlier and no one was there, vehicle was just sitting . Saleman just assumed I would buy the car because "someone else" was interested in it. Thought I wasn't going to look car over and check under hood because of this and started paperwork. Nevestated what the issue "messages" were on vehicle. Claimed they had taken it to the Volvo dealer next door to check it over...them not realizing I was aware it was their sister dealership. I offered $1k less. Manager came out and said they couldn't accept it and car was new on the lot and they could take it to auction. I informed him that I was aware it had been on the lot for 80 days. When lie about basic stuff usually wil lie about major stuff.
2 of 2 people found this review helpful.
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Jan 29, 2021
Response from current dealership:
Aretha,
We are sorry to hear that you were not completely satisfied with your visit and that we were unable to come to agreeable terms on the vehicle you were interested in.  We price all of our inventory at or below the average market price which usually does not allow much room for a discount.  In this specific scenario, we had several customers interested in the vehicle you were looking at due to its scarcity and competitive pricing.  It seems that during your visit, another client arrived to see the vehicle and was waiting to purchase the vehicle if you decided to forego that option.  In
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Jan 24, 2021
Three separate times I was on way there to look at the car, and then they claimed it was not available for various, conflicting reasons - once I was told it hadn’t passed MD inspection, another time “Lexus had not released” this trade in, and three times “it has just been sold” right before my appointment. Really?? Don’t appreciate them wasting my time.
2 of 2 people found this review helpful.
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Jan 29, 2021
Response from current dealership:
Eric,
We take all customer concerns seriously and apologize if you were inconvenienced in any way.  We occasionally have pre-owned vehicles that generate a tremendous amount of consumer interest and the pre-owned Lexus that you referenced happened to be one of them.  This often becomes difficult when multiple clients are looking at the same car.   We do our best to provide accurate information on vehicle status, up to and including that a vehicle has been sold prior to a client’s arrival.  If you would like to discuss this further, please feel free to contact our General Manager, Mike D
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Dec 31, 2020
Overall my experience was great
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Jan 5, 2021
Response from current dealership:
Hi Julian, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
SANDRA
Dec 5, 2020
Set an appointment to see the car with mj and on my way to the appointment i was notified by someone else that it was sold... smh poor communication
1 of 1 people found this review helpful.
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Dec 23, 2020
Response from current dealership:
Sandra,
Thank you for taking the time to let us know about your experience.  We do our best to keep customers updated on availability and apologize for any inconvenience you experienced.   We would like to speak with you regarding your concerns but are unable to identify you in our database by your username.  At your convenience, please reach out to our General Manager, Mike DiGiovanni at 301.679.4072 or mdigiovanni@mileone.com.
Philipp
Nov 13, 2020
Very good
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Nov 16, 2020
Response from current dealership:
Philipp, thank you for your high star rating. We're happy to see that your experience with us was excellent!
Byambadorj
Nov 6, 2020
Good
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Nov 8, 2020
Response from current dealership:
Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!
Oct 26, 2020
Professional and well educated as to what he is selling
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Nov 8, 2020
Response from current dealership:
Salmaan, we are glad we could help! We look forward to your next visit! Take care!
Oct 2, 2020
I had a great experience with this dealership. I drove from Philadelphia and the whole process took me only about an hour from the time I got there until I was on my way home with the car I wanted. everyone was great and stuck to their word (which is hard to find these days) I would definitely give them my business again.
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Oct 7, 2020
Response from current dealership:
Mike, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Sep 24, 2020
Quick responses and very helpful. Rich was salesperson
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Sep 28, 2020
Response from current dealership:
Everett, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
Sep 11, 2020
Excellent service. Staff was friendly and very professional.
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Sep 14, 2020
Response from current dealership:
David, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Audi Silver Spring as your first choice for service!
May 14, 2020
Salesperson was very prompt getting back to me and was very helpful. I would recommend Audi Silver Spring to others.
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Rudy
Oct 4, 2019
Excellent
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May 6, 2019
Great staff with very helpful sales people. Can't really complain about these guys at all. Thanks!
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LaVonne
Jul 2, 2018
Best customer service
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Jun 17, 2018
Extremely prompt response by the dealer! We worked with Rich and he was definitely a dream to work with. 100% would recommend.
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May 8, 2018
They keep sending emails w/o any pics or price info or details regarding car
1 of 1 people found this review helpful.
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May 4, 2018
I communicated with Rich over email. He very responsive. He was very knowledgable about the car and actually knew about the options that I wanted. He was honest and did not push me to buy when the vehicle did not have the option I wanted. Althought I did not purchase. It was a good experience emailing with Rich.
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Apr 28, 2018
My experience was nothing shorter then amazing. My salesman Muhammad was more than great. I would recommend anyone if you are looking for a vehicle please call audi silver spring. They will take care of you
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Oct 22, 2015
Walked in, test drove the car, had a wonderful experience, and they gave me every price break they could.
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michael
Aug 7, 2015
Bought a car
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TAMMY
Jun 8, 2015
Happy...received email from them right away...they were eas to deal with
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Cameron
May 29, 2015
Something is wrong with their email communications, they didn't seem to receive my correspondence after my initial contact.
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Silvester
May 20, 2015
This vehicle was not realy available. They decided to Wholesale it!
1 of 1 people found this review helpful.
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sheila
May 11, 2015
Tom Schweiss was professional, helpful and honest. It was a pleasure doing business with him. I would recommend him if you are hunt for a used car or a new Audi. He loves his job and it shows in the treatment of his customers.
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Adam
Apr 11, 2015
Timely first response and good follow up. Decided on a vehicle from a different dealer but at no fault of theirs. Would do business with them on a future transaction if the need occurs.
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Daniel
Apr 6, 2015
Good to do business with
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Joyce
Mar 27, 2015
Did not buy car from Audi Silver Spring but my experience was very good. Salesperson was very responsive and courteous.
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Bang
Nov 22, 2014
Its price was fair but gave a low trade-in value. Communication with dealer was good and bad. When they wanted to contact they did and when did not then they just ignored me completely without saying a single word.
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Andre
May 22, 2014
Dealer responded o my inquiry I was very pleased with his information he provided.
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richard
Apr 19, 2014
very good
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Matt
Mar 4, 2014
They contacted me via phone but did not have the car I was looking for.
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Chris
Feb 2, 2014
It was ok.
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David
Jan 19, 2014
A bit pricey
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Jan 12, 2014
Helpful and professional
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Vera
Nov 18, 2013
ok
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Kathryn
Aug 26, 2013
They just responded the other day - 3 weeks after I made first contact. Their loss, as I would have purchased the car in this picture. My new 2013 VOLVO is almost a month old now and was only 29K!
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