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Today 7:30 AM - 5:00 PM (Closed now)
Audi Queens
About Us
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Today 9:00 AM - 6:00 PM (Closed now)
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30-35 College Point Blvd
Flushing, NY 11354
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Dealer Reviews
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Mar 11, 2026
Good service
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Feb 3, 2026
I have made an appointment prior to my arrival with Audi Of coins to see a 2022 Audi sq5
I informed them that I'm coming from New Jersey. They said no problem. The car will be ready for a test drive. when I got to the dealership, they informed me that the car was just sold, which I have no problem with but no one reached out. No one gave me a call. No one informed me that. Hey unfortunately, the car was sold very very unprofessional the person who I made an appointment with wasn't even at the dealership at the time. It's just an overall bad experience.
Show older dealer reviews 32
I went there with an appointment, the person that I was supposed to see wasn’t there or with a customer, I was given the key and took a test drive by myself, then I was rushed out telling me that they would call me that night after the rush was over, never got a call, the next day they called because I wrote a review and again no phone call back , I understand they’re busy . I was ready to buy the car or at least try to negotiate a bit or get information about the car
Jul 7, 2023
Response from current dealership:
We are disappointed by this feedback and would like a better understanding of what happened. Please reach us at your first opportunity at (929) 297-0700 or mhall@audiqueens.com.
Sincerely,
Martin Hall, General Manager
Sincerely,
Martin Hall, General Manager
Jan 9, 2023
Great service. Joseph is phenomenal. He answered all the questions and was very tentative. I highly recommend Joseph Teti and Audi of Queens
Jan 12, 2023
Response from current dealership:
Sam, thank you for the kind words! We are happy to hear what a great job Joseph does and we look forward to serving you again!
Best,
The Team at Audi Queens
Best,
The Team at Audi Queens
this wasn't the exact car i was interested in! that being said , i reached out to a women named stephanie who took my information and told me that a salesmen would be reaching out, this was 930 tuesday morning. After not hearing anything from the salesmen i
emailed her and asked if i could leave a deposit on the car! i didn't hear back from her until 6 o'clock that night with the reassurance that i would hear from a salesmen before 7 olcock closing time! Needless to say i never heard back that evening. The next day i
reached out to her through email to let her know i still didn't get a phone call from the salesmen. After not hearing back for over two hours i called and made an appointment with a random used car salesmen! i finally see the car inperson. the car was inpoor
condition. hit front and rear bumper and two badly damaged fenders! ill never waste my time again with biener audi!!!! Total joke of a dealership
Sep 23, 2022
Response from current dealership:
Don, this feedback is disappointing and we would like to learn more about what happened during your visit with us. Please contact us at (929) 297-0700 or mhall@audiqueens.com at your earliest opportunity.
Sincerely,
Martin Hall, General Manager
Sincerely,
Martin Hall, General Manager
Had several communications back-and-forth with dealership. They were nice but unwilling to negotiate on pricing given the state of the car market value. My suggestion if anybody is looking to purchase a new vehicle or used vehicle to wait as long as possible for the market to correct.
Mar 10, 2022
Response from current dealership:
Thank you for taking the time to leave us a review. We are sad to hear we couldn't help this time around but hope to do business with you in the future. Thanks and take care.
Best,
The Team at Audi Queens
Best,
The Team at Audi Queens
Oct 7, 2021
Response from current dealership:
Thank you for taking the time to leave us a review. We truly appreciate it & hope to see you again.
Best,
The Team at Audi Queens
Best,
The Team at Audi Queens
Mar 18, 2021
Response from current dealership:
Cheryl, thank you for the kind review! We are happy to hear that Andres was able to take good care of you! We hope you are enjoying your new ride. Take care!
Best Regards,
The Team at Audi Queens
Best Regards,
The Team at Audi Queens
Jan 25, 2020
Famtastic
Dec 15, 2019
The team at Audi Queens was terrific. They responded to my inquiries in a timely manner and with helpful information. I would visit them again when looking for my next Audi!
Dec 19, 2019
Response from current dealership:
Heather, thank you for reviewing our dealership! We are glad to hear how terrific our team was by responding to your inquiries and providing such helpful information! We hope to serve you again in the future!
Sincerely,
The Team at Audi Queens
Sincerely,
The Team at Audi Queens
Dec 10, 2019
Got the vehicle. Dealership has been very upfront
about the vehicle and pricing. Sales person that
helped me was very responsive.
Dec 12, 2019
Response from current dealership:
Ram, thank you for the review! We are happy to hear our team communicated openly and honestly about the pricing and that you had a great experience with one of our salesmen. Come back and see us again!
Best Regards,
The Team at Audi Queens
Best Regards,
The Team at Audi Queens
Dec 1, 2019
Dealer was super responsive and willing to work with me. There wasn’t the perfect combination of vehicle available at the time since the car I inquired about was sold (due to dragging my feet) but they will contact me when another one becomes available... and I’ll be sure to jump on it since their prices and service are excellent. Not to mention a beautiful facility
Dec 5, 2019
Response from current dealership:
Johnson, thank you for taking the time to leave us a review! We appreciate your feedback about our dealership and our staff! We know buying a car is a major decision, so thank you for putting your trust in us! We hope to speak to you again soon and get you into a car that fits your desires perfectly!
Best,
The Team at Audi Queens
Best,
The Team at Audi Queens
Nov 30, 2019
Best experience with a dealership I've ever had. Everyone from the salesman,manager,and finance was very friendly and helpful.
Dec 5, 2019
Response from current dealership:
Jamie, thank you for the review! Our dedicated staff will be pleased to learn of your high praise! Come back and see us again!
Sincerely,
The Team at Audi Queens
Sincerely,
The Team at Audi Queens
Nov 5, 2019
Spoke to several people at the dealership before coming to see an Audi Q7 TDI. When they show me the vehicle it has a check engine light on and I’m told the fuel tank needs to be removed. They say it’s such a good price they are selling it “as is”. This was never disclosed prior to my arrival. Who would buy a car with a check engine light on? Total waste of my time. Save yourself the trouble and shop elsewhere.
Nov 8, 2019
Response from current dealership:
John, I'm terribly sorry about the miscommunication on multiple levels from my team. The vehicle was in the process of going through the certification process and prior to completing the work is an extensive inspection where we evaluate whether it is worth the investment. Unfortunately, due to some of the items you mentioned, this car did not meet it and we should have clarified this prior to your arrival. Most importantly if you could please give me a call as I would like to do something for you as it was definitely a waste of your time and I would like to make it up to you.
Will Berardin
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Will Berardin
Feb 18, 2019
This dealer would not take the time to provide accurate information about a trade-in offer. All other dealers I worked with through this
experience were active in researching a fair value for my trade sight unseen. This dealer just threw out a figure which was $8-10,000 less
than all other dealerships. Seemed to me that the sales person did not want to be bothered.
Feb 18, 2019
Response from current dealership:
Sherry, we understand that looking for the right pre-owned car can lead you very far away from home and that your distance from us prevents you from simply driving in to do an accurate appraisal. In these circumstances we typically find the most transparent way to at least get an idea is to use an independent source like Edmunds.com trade-in tool. I was told by my sales consultant that we requested a Vehicle Identification Number as well which we were not provided which again, causes us to use an independent site.
Specifically, on your trade a Ford F150 there are currently 50 different vari
More ...
Specifically, on your trade a Ford F150 there are currently 50 different vari
Feb 1, 2019
Excellent experience
Salesman professional,well knowledgeable ,respectful
Finance guy great
Drove the car home same day
Jan 25, 2019
not good sale the base price was 31088 not 31000. i was told the we
advertize in many media sources, price on the pre-owned cars go up
and down depending on the market which is not true i never see a car
price go up.. i did check before i sign because i like the car. I borrow the
on 1/14/19. so check your price before u buy.
Jan 12, 2019
Great experience buying certified pre-owned 2018 Q7. Our sales representative Konstantin was excellent. Highly recommend this dealership.
Oct 28, 2018
Even though did not buy from them due to color preference in car, unlike others this
dealer did not try to play too many games and managed to be more direct.
Sep 16, 2018
Excellent customer service! Very professional and knowledgeable! Beautiful facility!
Aug 21, 2018
Wry good, patient
Aug 20, 2018
Dealer kept adding things to the price. Kept changing the condition.went from pristine to very good to good. Kept saying it was a city car. Finally said forget it. Sell it to all the rest of the people you say want it (by the way it is still there).
Aug 21, 2018
Response from current dealership:
Janet, I'm sorry we weren't able to put a deal together. I know that we did our best to accurately describe the vehicle to you knowing that you were extremely far away. Additionally, we have found in our experience that customers from outside of our area have very different expectations on pre-owned vehicles. In the city cars will typically have a small scratch or mark on the bumper that can typically be touched up instead of repainting an entire bumper. Prior to you coming down we made sure to send you detailed photos of this as description of condition is always a relative term. Additionally
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Jul 25, 2018
Quick, and courteous response.
Gave very good advice.
Holding off purchase at this point.
Jul 19, 2018
Great experience,very helpful
Jul 24, 2018
Response from current dealership:
Thank you Dennis for the great review. I'm glad we could help
Loved working with this dealer!!! They got in touch with me right away and the salesperson Sully was helpful, friendly and accommodating?
They made the process very easy
PS and I love my new car!!!!!!!
Jul 24, 2018
Response from current dealership:
Glad you're loving your new car. Look forward to helping you with all your needs in the future.
Jun 17, 2018
They were helpful and offered me a good deal. I ended up buying the car
from out of state and having it shipped.
Jul 24, 2018
Response from current dealership:
Michael, hope you're enjoying your new car. All the best.