Audi Peabody

Nice response but I found another car closer to home.

The sales person Catherine was amazing

They were kind enough to call and let me know that they did not have the car.

Louis was very helpful

I test drove a 2020 MDX (89k odo) advertised on Cargurus for $24,500 as a "GREAT DEAL". They would not sell it to me for $24,500 unless I bought the nitrogen fill up $295 and caltech resistall $1,134 leather protectant..... really? I tried for 2 days to buy it at the advertised price of $24,500 but they would not do it. I have email (proof) from them telling me they would not accept my offer at THEIR ASKING PRICE. I was paying CASH with no trade in. At least two separate managers refused my offer, with one of them saying 'this happens all the time'. Audi of Peabody also suppresses negative reviews on Google.

Great.

Excellent experience. Jason Piatza was extremely knowledgable and professional

Very helpful.

Yes they responded well but unfortunately the cars were sold.

Great service

Really respectful

Dealer was very easy to work with. Found us exactly what we wanted.

Very courteous and accommodating. Would recommend to others.

Reached back timely

I drove for 2 1/2 hrs and arrived for the “bait and switch”. I was on the phone the night before and learned when I arrived the car I went to see was sold a few days earlier. Top management I guess push this agenda.

Responded quickly.

Currently not selling to out of town customers. That's what I was told. I didn't realize that money had limitations from state to state.

Damn near perfect. Unfortunate glitch at the finish line but it was corrected immediately

Didn’t want to sell to me cause I was out of state.

Responded quickly. However is not a national sales rep.

i backed out on deal, they refused to give deposit money back, after arguing i ended up getting it back

Wish every dealer could be like this one. Didn’t buy my car here, but had the best experience shopping over the phone with Colin. Above and beyond, friendly customer service.

Excellent in every way!

good follow up

Quick time response and detailed info about breakdown price!

Purchased a car from them a few years ago from Alan nice to deal with no pressure easy transaction

I try to be honest as best I can, contacted this dealership and it took three days to respond, I made an appointment to purchase a car. I made it very clear I was coming to purchase the car, while on the half hour drive to the dealership Gustavo called me back saying the car was sold! Would not do business with this dealership as I see it you will be wasting your time and probably your money too!

They keep good deals ( sold cars ) on the list to lure you in , rest you know how it works

Dealer was very helpful, car was missing the a package I wanted.

Good experience

Very professional and courteous. They went above and beyond to make the deal happen. Highly recommend

It took then a few days to let me know the vehicle was sold. 7 days later the vehicle is still posted on CarGurus.

Terrific

Great customer service!

Good

Great

Michael Brown was very helpful and the purchase went very smoothly.

Easy to work with bought them car

Even though we bought another car somewhere else AUDI PEABODY was excellent in prompt communication in a professional manner.

Very professional and through

Contacted me right away!

Responded quickly, just tough in this market with lack of inventory around.

Great experience! Everything was top notch!

On top of things

I worked with Mike Brown in sales. He was outstanding and couldn’t be happier with my experience.

The lovely lady was very knowledgeable and helpful.

Highly professional transaction with JON COHEN.

Everyone was great to deal with.

GM Ed Stockel contacted me and he and his team took great care of me during my purchase. I would like to thank: Ed Stockel Wilson S. Mike Sh. Benjamin D. For everything Regards..

Very attentive

Prompt and polite

Great

Excellent customer service Salesman Mike Sheehan very nice polite and professional. I did purchase the white BMW from Audi dealer. Also the accounting gentleman was very helpful and professional. I did get a good deal. I would recommend this dealer to my friends and family. Thanks.

I showed up for my scheduled appointment. Gave my license and title to sales specialist for my trade in after he confirmed which car I was looking at to test drive. Then came back to tell me the car was sold hours before I came. They could have contacted me to let me know so I would not have canceled meetings and drive the 30 minutes to get there. Very frustrating and disappointing. Total waste of my time and risked my exposure with COVID. I was ready to pay cash for this vehicle.

Made the experience of buying a car really simple.

I’ve been there a couple of times, they’ve been helpful and nice. I’d recommend them to anybody.

Buying a car during a pandemic was very challenging: not just but for me but for the dealership. Imagine . Peabody Audi was very responsive. They got me what I needed in a timely and professional manner. The car is happily sitting in my garage now. There were, as one would expect, during these difficult times, a couple of minor problems. The dealership within hours addressed and corrected these problems. Thank you Peabody Audi for a seamless transaction during a difficult time.

Awesome place

Mike Sheehan was very helpful and pleasant to work with. However, I wasn't able to get financing terms that I felt comfortable with.

I have owned an Audi for the last 15 years. This was Very disappointing. Called me 3 times in the morning to confirm my appointment time. I arrived 10 minutes early was kept waiting for 30. Kid then tells me the car I was there to see was sold 10 minutes ago. A total waste of time. I just bought a 2018 from another source. I will never return to this dealership! Perhaps okay if your buying a new car?

Very professional, polite, excellent customer service

Beautiful dealership and welcoming staff. Very good customer service.

Danny was very nice to work with

Excellent! Good pricing and efficient follow up

Great selection of Audi’s and helpful staff

Great

Daniel was very friendly. Went for test drive. Made a deal. So simple. Happy with the service.

Didnt end up buying the car but the staff at Audi Peabody was very helpful, professional and courteous. Nice visit!

Very responsive great help!

Very professional, no pressure

The seller was informative and easy to work with.

EXCELLENT dealer and GREAT Experience. I bought the car

Very quick to respond. Answered any questions.

There's nothing bad to say about Audi Peabody. The minute I walked in someone approached and directed me to the right person. I saw the car and it was just as advertised and we made the deal.

The Peabody AUDI Dealership is very impressive and the staff is friendly and helpful.

The manager and salesman were helpful and cordial. They ended up giving me a nice deal on the car and I like it. When I first walked in to the dealership the receptionist at the desk didn't even look at me, and the salesman, who eventually did a good job, was not aware of my appointment, so I didn't feel particularly welcomed. But he rebounded and both he and the manager did a good job and gave me a good deal on a nice car. All in all, it was a good experience and I would consider buying a car from them again.

Very professional environment. Quick and painless transaction. I would definitely buy another car from them. My salesperson Hunter was very easy to work with and got me in and out in no time.

Although we ended up purchasing a different vehicle, the Ira Peabody team was fantastic. They weren't pushy on sales, were kind, patient, and helped us narrow down which vehicle would have been the right one for us. I wish we would have purchased from the dealer, but found a better option elsewhere.

engine light came on after only 3 days , trouble diagnosed and part oredered and replaced in 4 days, Great service

Very quick response, trying to set up a date to visit them.

Fantastic experience from first contact to driving my new car away. Everyone i spoke to was courteous and helpful. The dealership was nice and accommodating. I worked with Mike, who was very knowledgeable, patient and helpful. I had been to a number of dealerships prior and had a frustrating time for close to 2 months in finding the car i was looking for. They worked with me to get me a good deal were generous on my trade in and made the entire experience pleasent and MA e me feel like they wanted my business. Which is all anyone should really ask for when making as significant a purchase as a car. If you ever see a car you're interested in listed at Audi Peabody i would highly recommend choosing them.

Great facility with attentive staff but the customer service specialist could have been a little more thorough in his explanation of the details of my vehicle.

Very courteous correspondence.

Great follow up, not in my price range though

Great dealership, I did a quick test drive then purchased. I appreciate they didn’t waist my time. I made it clear not to waist my time and they adhered.

Responded quickly. Unfortunately car already sold

Great

Great experience great people and great place.

My Salesperson, Hunter was very attentive and helpful during the process. Had to wait almost 2 weeks for title to arrive and finalize transaction, which was irritating, but no fault of his.

Not a pleasant experience. Took 5 days to tell me they couldn’t get me financing, yes I was upside down in my trade in, but they offered no solution, help, or offered to show me another car where financing could work (and I used to work for IRA). Ouch!

I emailed them a couple times, and called them once to make an offer. It was a reasonable offer, but they turned it down (no big deal right). The person I spoke with was very nice and polite about it though. So I bought a vehicle elsewhere, they called me back and responded to my emails finally after I bought the other car. I told them I had bought a car, I was no longer interested in theirs. They continued to call and email me for a solid week after I told them I was not interested. I had to block them on my email, and threaten harassment to get them to stop bugging me. Contact at your own risk.

Bought it on the spot everyone was more than hopeful to me and my family thank you for the best experience in the sale pf this vehicle.

This Audi dealership lost a sale over $500. They are selling 60 grand cars and lost my business. Car was dirty, salesperson didn’t know the VW bettle I was there for.

Multiple dealer representatives contacted. Information was generic in nature. Bad snowy weather impeded contact by phone

It has been a pleasure working with Certified sales manager Brendan Conner on a CPO purchase and out of state delivery. Pricing and service are excellent. Brendan is very honest, knowledgeable and extremely responsive. Highly recommend buying CPO from him.

Nice experience. Traveled from out of state to buy this vehicle so it was important that deliver what they said they would. And deliver they did

Fast response and careful services. They will help you as much as they can.

The experience went well

Overall a very good experience.Our salesperson Hunter was very knowledgeable, helpful and sure to see that the process was an enjoyable one. Anthony managed the interactions, negotiations warmly. I recommend knowing the current market values for the vehicles to be bought or traded to enhance your overall experience and speed up the process. Up sells are part of the routine and shop your interest rate before engaging them.

Very responsive, no haggling, straightforward to deal with.

Quick response, no pressure Easy to deal with... Louis was great

Best car sales experience ever experienced. Henry and Anthony were great from start to end. Never thought purchasing a car would be so fun.

Timely response

Received numerous emails from various salespeople, plus they added my email to a distribution list for existing customers. Now I get unwanted emails for oil changes and etc.

Seems like a great place i haven't been in to talk to anyone yet but so far through emails they've been great

good overall experience. Staff co-oprative and pleasant. Service located at different location so a bit inconvenient. Dealership is not close to me but I liked the deal offered.

I was contacted by automatic e-mail and made appointment to view this vehicle. Dealer was helpful and vehicle was as advertised.

Responsive, though I never saw the car (they had lost the keys at one point).

Good salesman and friendly

Excellent experience low pressure environment.

Geary Senigaurs is a real pro and I am counting on him to work hard to find me the 2017 Q3 I need in my budget.

This 2011 CRV was sold the afternoon before I was able to visit the dealership. Great car and price. I was impressed that this dealership made sure I didn't drive 20 miles to keep a scheduled appointment to see a car I couldn't buy. I received two phone calls and an email before my apt to make sure I didn't make an unnecessary trip. I ultimately bought a 2012 CRV from another dealer, but would have been happy to work with this dealer.

I asked for silver only c/ f/ s/ (cars for sale)...dealer came back w/ one GRAY one...not a big deal...simply irritating as the reply to my specific interests (a silver ONLY '15 or '16 Volvo XC60 w/ less than 35k on it and preferable but not necessarily certified) wasted my time, attention and energy on it as a wrong response. I think most dealers have a tendency to throw crap (e. g., not what the prospect asked to see) against the wall in hopes something'll stick.

Great customer service.

I appreciated that they told me on the phone that there was no room for negotiation, that saved me a 70 mile round trip to find out. Audi CPO is built-in, and that comes with some significant mark-up that skews the value proposition.

It was an Audi 2014 A6 Excellent

they followed up in a timely fashion

Great salesman. Alan was very thorough. Sales mgr was young and bossey. Needs an attitude adjustment. Customers are not there to be told that is your best deal. Buy it now. Right now. Im not saving this car for you. You will loose your deposit if you change your mind tomorrow morning. Good-bye !!! Bought across the street.

Great experience with the Internet and floor sales team. We had limited time and they maximized our visit. I only wish they had more CPO on hand!

Highly professional. Extremely friendly. Thanks Ted!

they increase the price over night by 2000 overnight after i contact them

Dealer responded in a timely manner and sent pictures that I asked for.

They contacted me numerous times to be sure my plans did not change and reassured me that they would let me know if the vehicle was sold before I arrived. They even offered to let me put a deposit down to hold the vehicle while they addressed my concern. Very straight forward and easy to deal with for sure.

Very helpful with questions and concerns. Great follow-up

Very knowledgeable no pressure folks

Ok, first of all the dealership is located in two trailers while the new site is under construction. That means that there is dust and dirt every where. After visiting, my eyes stung and I had to wash my car because is was covered with dust. Plus, the salesman hardly let me drive the car that I wanted to see. Not a good experience.

The dealer got back to me very quickly. The sales staff worked with me on my trade. I purchased a used Jeep from them and love it. Plus the did this all working out of trailers as the dealership is under construction. Overall a good experience

Good

Excellent experience, purchased car, great price,, good people

poor telephone contact and support and response

Great car great experience

So far so good

Great

Friendly staff, worked on getting me a great price! Misha was the man!!

very good,need to hear if the a3 is in stock. have not heard after 3 or 4 calls.

I called to set an appointment to take a look at a 02' BMW 745il. I spoke with Sara who handles Internet sales. My only question was regarding the reliability of the 02' 745il , she answered by responding in a form of a question:( I did some research on the car & discovered that it was not reliable at all due to constant cooling system issues. BMW 7 series are known to run very hot struggling to keep cool in hot weather. That type of cooling system was designed for very cold weather in Germany . Just the belly pan alone could cost several thousands of dollars to replace that seal wich is labor intensive.These people at IRA Audi surely know this, but refused to answer a hesitant potential buyer. The other issue I had with them was that same car was advertised with 45,063 miles on it & when I checked the web site the photo of the odometer clearly stated over 48K. These sales people I delt with ai IRA Audi care about sales not consumer needs. I won't ever buy there & I will tell everyone I can. I feel they insulted my intelligence, it's hard to believe low rate car dealers are still in operation these days. I felt like I was dealing with lawyers after my money.The '02 BMW 7 series is one of the least reliable cars out there.And so is IRA Audi :(