Audi North Atlanta

The staff and managers mislead me regarding this car. I drove 60miles to find out the car was sold. Later I got an email that the car was listed at a higher price. The salesman kept me waiting and never came up front to see me. This was a bait and switch routine. I sent a response to one of the assistants never got a call back. This was the worst experience ever. Can't trust anyone.

This was nice experience thanks

Lance and the Audi team were very recespknsive. I did not purchase a car here a so purchased one closer to home (Wisconsin) but was pleased with their follow-up.

They are very professional.

Richard Ham at Audi North Atlanta was great to work with. One of the best car buying experiences I have had.

Dealer contacted me quickly and I was able to view and drive the car the next day. Friendly sales person made the experience simple.

Fast response

Fairly painless experience. Finance manager is a bit obnoxious but otherwise a great experience. Love the car. I had to go back for a small fix and service was friendly too!

Not much direct communication outside the automated replies. Went 2 days with no response on my offer.

They were very helpful

Great Response

Made an appointment to see 3 cars (we are purchasing 2 at this time). Saw one car, the other was on an extended test drive and they could not locate the third car at all. Just a waste of our time. Gave 2 stars because they did have one car and 1 out of 3 should receive some credit.

We ultimately went with someone else the dealership was very responsive.

Jason Hill was my sales associate . He was amazing he made me feel very comfortable with my purchase. He was prompt responding back to me and made sure I got the deal sealed on the vehicle. I’m very impressed with even after purchasing the vehicle he still has followed up with me to make sure everything is all good.

Really didn't give me the info I wanted without taking too a dealer. Would reply with partial answers and really just have me the run around. They did send me about 20 emails seeing if I was interested and if I'd been helped over and over

Kevin at Audi North Atlanta was my sales person. He was very professional and I bought the S4 the next day

Hard working, dedicated workers

Listing accurate to the sticker. Plenty of pictures from all angles. Slow to respond after the initial response.

Great

I didn’t purchase but they provided great service

Actually bought a 2019 Q5 Premium Plus. Dealer delivered the car to my home at 11 pm. Great customer service. Highly recommend.

Accident report on Autocheck the salesman argued with me that the report was incorrect. The salesman was getting upset like I owned autocheck. If there is no accident report then get it fixed and do better research before listing a car.

Very quick to reply and continues to follow up with me. I appreciate the good salesmanship.

Very good

Audi North Atlanta was awesome! I received a response almost instantly after I inquired through CarGurus website. They were very polite and helpful. My overall experience with Audi North Atlanta was excellent! I would highly recommend Audi North Atlanta for new or used vehicles. Even if your just curious I'd recommend you give then a visit.

Good response time still working on this

Didn't purchase the vehicle, but the customer service was amazing. Salesmen Marlon was very knowledgeable about the vehicle and the brand altogether. Will definitely do business there in the near future.

Excelent customer service and attention

Very helpful no pressure sales got a great deal!

Fantastic!

Prompt reply that car was sold already

Not a great experience. Test drove vehicle which made a mechanical noise. Sales agent informed Manager. Tried to replicate, but couldn't. Started to discuss price and decided that they needed to determine potential cost of repair if there was an issue. Said they would call me Monday (test drive was on a Saturday). Never received a call...got a notice from Cargurus that the vehicle was sold. We purchased vehicle from a different dealership.

Top notch customer services. I was contacted within 8 hrs of my initial enquiry.

Great experience. Love my new car.

Was good, but my credit is 20 points too low for their financing. Salesman was grear

I still don’t understand a fee of nearly $500 that was added to cost, buying from private owners is better way to go.the dealer was nice people, I should have recorded them, the dealer service fee was represented as a mandated fee that was charged everywhere , in reality the fee for the most part is a commission to salesman, common tactic, is it a ripoff could be , as for a written explanation or record them.

Very quick response. Looking forward to working with them

Fast response

Purchased this vehicle

Really disappointing experience car got sold after I had everything done and ready to fly from Houston to Atlanta

Responding immediately

Great so far and has kept me updated as inventory has updated.

This is the best dealership! Extremely nice people and we had a great experience.

We asked to test drive the car the same day we complelted the inquiry. We were not contacted until the following day and we were then told that the car was sold; of course they were willing to show us other cars. This experience felt a lot like the typical "bait and switch" that car dealers are known for.

Great response

Timely response! Unfortunately the car was sold the previous day.

They reached out to me with a generic email. I responded wanting more pics and info on vehicle. They wanting my phone #. I wrote I'd rather not give it until I've seen more pics of the suv. They have yet to respond. Not helpful, I believe its because it was a used and not new vehicle. When u r shopping for a vehicle, u don't want to give your info. out to everyone u talk to.

Extra Ordinary. Gave me a fair deal.

Great salesperson but the Car was even greater. I purchased this vehicle and couldn't be happier

Our sales person was attentive and helpful.

We did. It the get the deal which we were looking for,but experience and customer response was excellent

They were responsive and easy to work with.

They text me back within 20 mins

Dealer did email me asking the same thing 3 emailed at least twice each. I was called by three people from the dealership that did not know of each other. Seems disjointed.

Sales and car team was very responsive to me and my requests for information. Thank you

Although, we were not able to come to an agreement with pricing, they were professional and great to work with.

Wonderful experience with Kevin Garneys! Highly recommended and will return for future Audi purchases

Great! Very responsive! Bought a car from them

Very quick and prompt response

Chris Stroud was great! He is still looking for the perfect car for me. Great communication!

I contacted the dealer. A salesperson called me. I informed the salesperson that I was on the way to look at the vehicle. Upon arrival, I was told the vehicle was sold to one of the Nalley dealer. But if I was willing to buy today, they would sell it to me. I wasn't finished shopping around. So, I was told they would hold the vehicle (that was already sold to Nalley) til tomorrow. I called the next morning but was told someone else was on the way to look at the vehicle. Later, that day I was told that person purchased the vehicle.

Dealer sold the car before I got there without giving me a call. Then, they called me the next day telling me that the car hadn't sold trying to get me to come back when the car had obviously sold.

Mark was very helpful and it was a great customer experience.

Good feedback

Steve Blalock is the man to go to make a deal! Outstanding service !!

This is a high dollar dealer and my purchase was probably less than some discounts on their audis, yet Steven May made me feel as if I was buying a 60000 vehicle instead of a 10000 one. They had a great price to start and with USAA car buying program, they cut 750 off the price. I've bought a lot of cars in 53 years so for me to say, "this is the way buying a car should be" means these folks deserve your business. I'm sure glad I did.

Very thorough. Very informative. Good sales people.

Haven't bought yet but very professional and (so far) a pleasure with whom to deal.

Excellent sales rep. Bad quote on my trade in. Nah I will keep the car.

PLEASE BUY HERE!!! Personal attention, tenacious efforts to earn your business and GREAT customer service. The car I wanted was sold but I am going to come back...SOON!!

Purchased another car. Greg Savitt was great but finance guy tried to put me with higher rates. Took longer than expected but left with a great car and payments I wanted. Know where you stand and stick with your budget if you have one.

We did purchase a vehicle, but the car buying experience has been horrific. We purchased the vehicle on 3/28 and have been back to the dealership once (and have to go again) for uncompleted items, although I was at the dealership for 7 hours purchasing the vehicle. ANA did not even complete an emissions test or give me tags... I had to go get the emissions test for which I will reimbursed.

Very helpful communications. Salesmen are not too pushy.

Great communication.

Good.

Great people to deal with.

The deal did not went through because I found another car that better suit my needs. Other then that the staff was excellent and helpful all the time and was a pleasure to deal with them.

Very professional. Good peoples

Dealer responded promptly & was very attentive.

Great Response, but, I shouldn't have contacted them. I live in CA

Sales person Clive Perkins. We negotiated hard and came to a fantastic agreement for us. he knew every detail of the car and its history, he was honest and straight forward. He went so far beyond the call of duty after the agreement was reached, He arranged special handling and special treatement in preparing the car for delivery to my wife. Not often you can say it was a great business decision and great personal experience. I have purchased many new and used cars, this is not my first time so these are strong words from me to articulate how well this deal worked.

Very attentive and willing to do business.

Good experience. Nice sales team. Though I think it's funny when a sales person says, "What can I do to get you in this car today?" And you say, "Drop the price by two grand." And then the salesperson just stares at you like he didn't hear you. Hilarious. But overall these guys are pretty good.

They did eventually reach me but weren't very enthusiastic about dealing w my poor credit and I say this because of the way they tool their own sweet time to get back to me and two because they put no effort into even attempting to find what I wanted.They had one and it wasn't near what I was looking for and then tried to pursuade me into purchasing this car anyways.so I can't say yay or nay because to be honest once I found Ivory I knew I was home.

Sales person pleasant, helpful and knowledgeable.