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Dealer Reviews

Based on 6 reviews
All reviews are verified visits to the dealer. – Learn More
Jul 2, 2025
I haven't purchased a car from them yet, but they were very interested in my needs
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Feb 9, 2025
Everyone super nice and helpful. Great follow up and patience with us. Appreciate you!
1 of 1 people found this review helpful.
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5
Dec 28, 2024
Dealer was responsive but tried to add a $1000 dealership fee onto the purchase price. Would not negotiate on clearly needed vehicle maintenance (the battery was 5 years old, for example). Happy to be in a position to walk away.
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Jul 16, 2024
Fantastic!
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May 29, 2024
Good communication
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herb
Apr 9, 2024
Fast Response detail information.
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Feb 12, 2022
Martin Gilette was great to deal with, highly recommended!
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Jen
Jul 27, 2021
Matthew was of great service to my questions and even sent me pictures he took when he toured around the vehicle. He was very helpful.
1 of 1 people found this review helpful.
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Apr 1, 2021
Easy transaction, car was super clean . Staff make me feel welcome
1 of 1 people found this review helpful.
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Jan 28, 2021
Great!
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Dec 26, 2020
Very professional
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Oct 11, 2020
Awesome service
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30
Aug 25, 2020
Very friendly. Easy to set up test drive.
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60
May 14, 2020
fine
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Tashena
Feb 16, 2020
Excellent, honest dealership. I recommend them highly-- everything is quality and they make you feel like a valued customer. David (sales), Matt (manager), and Jeff (finance) were representatives I dealt with during the buying process. Because I bought a used vehicle David recommended returning to fix a minor back wiper and when I returned for replacement and service he honored his promise and Christian in the service department took great care of the vehicle. Great place to do business!
2 of 2 people found this review helpful.
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Aug 1, 2019
Very nice communication professional
1 of 1 people found this review helpful.
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Jun 20, 2019
A decent dealership. No fluff.
1 of 1 people found this review helpful.
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Jun 5, 2019
Very nice ! They contacted me but the car sold the next day.
1 of 1 people found this review helpful.
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May 26, 2019
The sales rep that I dealt with was kind respectable a patient while I looked the vehicle over and did a couple test drives. Everyone was nice and it was a good Atmosphere.
1 of 1 people found this review helpful.
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Mar 25, 2019
The Lexington Audi Dealer was responsive. This dealer did not try to push a car on me that I did not want in order to get a car off of his lot, unlike 2 other dealers did. He recognized that he could not get what I wanted and jumped right to ordering it from the factory. He also was quick to come to me with his best price unlike 2 dealers, who never did understand me and the third who had to be pushed. I did not have the opportunity to drive a car with this dealer because they are not local to where I live and I dd not ultimately purchase from them. Their price was close to the lowest but off by a couple of hundred dollars.
1 of 1 people found this review helpful.
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Mar 11, 2019
Responded three days later to my reply.
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Sep 22, 2018
Dealership was very quick to respond to my questions. Helpful when asked questions. Available if needed. Appreciate their customer service.
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Morgan Harlow
Aug 24, 2018
Answered questions honestly
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jen
Aug 18, 2018
Friendly, honest service. Drove from over an hour away. Car was waiting, and as advertised.
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Aug 8, 2018
Martin was extremely helpful; great experience overall.
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Bob
Jul 27, 2018
5 star all the way. Tony was very professional. No pressure at all. Vehicle was even better than advertised.
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Jun 13, 2018
Salesman was very helpful. Sent additional photos upon request.
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Ren
Apr 15, 2018
Got back to me immediately to let me know that the vehicle in which I was interested had already been sold. Thank you!
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Feb 12, 2018
They were super polite and got back to me right away. They really went the extra mile to help me get the car I wanted within my budget. 5/5 would definitely recommend!
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Jason
Feb 21, 2017
Prompt ... Bought a car closer to home
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Stephanie
Feb 9, 2017
Best experience working with a car dealership!
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Dec 15, 2016
Prompt
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Jon
Nov 7, 2016
Dealer and dealership were very professional.
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Tim
Aug 17, 2016
Excellent. I purchased the car.
1 of 1 people found this review helpful.
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Carolyn
Jun 21, 2016
I found this dealership to be honest, prompt and professional. No complaints at all.
1 of 1 people found this review helpful.
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Jun 21, 2016
Response from current dealership:
Thank you
Mark
May 29, 2016
I purchased a vehicle from this dealer. Finance manager and sales manger were friendly, professional, and helpful. The car i purchased had a low engine oil warning appear an hour after driving off and when i pulled over and checked, oil was off the dip stick. This could easily have been a 5 star experience but the low oil situation and seeing another customer in the show room obviously upset with salesperson left me with a mixed impression.
1 of 2 people found this review helpful.
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Dan
Mar 10, 2016
Response was quick but the car I was interested in was already sold. Matt Cantor was my contact.
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Jun 21, 2016
Response from current dealership:
We are sorry the car had sold earlier. Please let is know if we can be of assistance in the future.
Reggie
Dec 22, 2015
They were fine to deal with.
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Jun 21, 2016
Response from current dealership:
Thank you
rodney
Dec 8, 2015
Outstanding. Jordan is the consume professional. Bought the car.
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Jun 21, 2016
Response from current dealership:
Thank you
David
Jul 19, 2015
The car I was interested in was not in the best state for a test drive and initial showing. They were also not willing to reduce their price a small amount to bridge the gap between our positions even though the car has sat on their lot for over 120 days.
2 of 2 people found this review helpful.
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Jun 21, 2016
Response from current dealership:
We are sorry we could not agree on a price. Please let us know if we can be of assistance in the future. We would like to earn your business.
Dimitry
Apr 7, 2014
Great guys.
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Jun 21, 2016
Response from current dealership:
Thank you
Matt
Mar 4, 2014
They contacted me via phone but did not have the car I was looking for.
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Jun 21, 2016
Response from current dealership:
We are sorry we did not have what you were looking for.
Dana
Mar 3, 2014
Salesman followed up and was very nice. Didn't buy the car..
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Jun 21, 2016
Response from current dealership:
Thank you. Please let us know if we can be of assistance in the future.
Michael
Jan 29, 2014
was cordial but was low balling trade more than$2000> less than other dealers
1 of 1 people found this review helpful.
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Jun 21, 2016
Response from current dealership:
We are sorry we were apart on your trade. Please let us know if we can be of assistance in the future. We would like to earn your business.
Jul 25, 2013
Good communication.
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Jun 21, 2016
Response from current dealership:
Thank you
Russell
Jul 2, 2013
Best car buying experience I've ever had! Ben Johnson,Matt Cantor, and Mike Jiunta were class acts. Highlander was immaculate. Well worth the drive from Nashville to Lexington. Will do it again if I ever need another automobile. Thanks to Audi of Lexington for a great vehicle and a great buying experience.
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Jun 21, 2016
Response from current dealership:
Thank you
Jan
May 25, 2013
Matt was super nice and helpful as were the other dealers.
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Jun 21, 2016
Response from current dealership:
Thank you