About Us

Audi El Paso invites you to visit our luxury car dealership in El Paso, TX. Our team members are standing by to provide you with some of the best deals near you on Audi cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the El Paso area's most trusted Audi dealers.

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Service Info

Service Hours

Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Apr 9, 2025
Responsive
Is this review helpful? Yes | No
Apr 14, 2025
Response from current dealership:
Hello Fred, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Vic
Oct 10, 2024
Audi of El Paso takes care of you!
Is this review helpful? Yes | No
Oct 10, 2024
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
JP
Jun 29, 2024
Great experience
Is this review helpful? Yes | No
Jul 1, 2024
Response from current dealership:
Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Jun 11, 2024
I tried to negotiate but they got petty and funky for no apparent reason. Strange. They ignored the information I gave to them and kept responding as if it was the beginning and they had no prior knowledge of our discussions. They made the process unnecessarily complex.
Is this review helpful? Yes | No
Jun 13, 2024
Response from current dealership:
Thank you for bringing this to my attention. I apologize for your experience with us. I would like an opportunity to fix this and to earn your business, please contact me at jnegrete@Group1Auto.com. I look forward to speaking with you.
Jose Negrete
General Manager
20
Feb 27, 2024
Very responsive, willing to negotiate to get the deal done.
Is this review helpful? Yes | No
Mar 1, 2024
Response from current dealership:
Thank you for sharing your experience! It's great to hear that the dealership was very responsive and willing to negotiate to ensure a satisfactory deal.  We appreciate your feedback, and if you have any future automotive needs, don't hesitate to reach out. Safe travels!
Virginia
Dec 9, 2023
Great! Bought the car
Is this review helpful? Yes | No
Dec 12, 2023
Response from current dealership:
Congratulations on your new vehicle!  We are thrilled to have provided you with a great sales experience.  Our ultimate goal is your satisfaction!  We appreciate your business.  We look forward to assisting you in the future.
20
Oct 2, 2023
Dealer purchase experience and service was excellent and very professional.
Is this review helpful? Yes | No
Oct 3, 2023
Response from current dealership:
Congratulations on your new vehicle!  We are thrilled to have provided you with an exceptional sales experience.  Our ultimate goal is your satisfaction!  We appreciate your business.  We look forward to assisting you in the future.
20
Jul 11, 2022
Dealership and salesman (Dave) were very accommodating and willing to work with me on the car and my trade in. Experience was very good and was out of there in less than 2 hours with owning the new car. Thanks Audi and Dave!
Is this review helpful? Yes | No
Jul 13, 2022
Response from current dealership:
Thank you for your kind words for Dave! We are thrilled that s/he provided you with a great car buying experience. Congratulations on the new vehicle!
Oct 12, 2021
Good response. Great customer service. Time to take home vehicle was reasonable.
Is this review helpful? Yes | No
Oct 22, 2021
Response from current dealership:
Thank you, Patricia, for your kind words! We thank you for your business and look forward to your next visit!
5
Sep 19, 2021
Very Helpful, answered all my questions and worked with me on price and payments.
Is this review helpful? Yes | No
Sep 21, 2021
Response from current dealership:
Thank you, Fabieg, for your kind words! We thank you for your business and look forward to your next visit!
May 24, 2021
They have been very helpful and supportive. They are a great team.
Is this review helpful? Yes | No
May 25, 2021
Response from current dealership:
Thank you, Jenny, for your kind words! We thank you for your business and look forward to your next visit!
Marcos
Mar 25, 2021
They contact me very quixk
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2021
Response from current dealership:
Thank you, Marcos, for your inquiry and for taking the time to leave us a review.
Leo
Mar 20, 2021
When I went to purchase the truck we agreed on a price for my trade in and at the time of signing everything they wanted to give me almost 2,000 less for my trade in and make up for it with a tax break. That tax break everyone that has a trade in gets. So they lied about my trade in just to make the sell. They were also very rude. Be careful they will lie to your face to get a sell then get mad wen you figure them out!!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 22, 2021
Response from current dealership:
Thank you for bringing this to my attention. I apologize for your trade experience with us. I would like an opportunity to fix this and to earn your business, please contact me at jnegrete@Group1Auto.com. I look forward to speaking with you.
Jose Negrete
General Manager
Joe
Jan 20, 2021
Dealer responded quickly
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2021
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Jan 2, 2021
Excellent!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 4, 2021
Response from current dealership:
Thank you Mario for your kind words! We are very happy to hear that we were able to provide you with an excellent experience!
J
Nov 9, 2020
Jaime and Gus were very professional and assisted us with the purchase of our Q5.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2020
Response from current dealership:
Thank you for your kind words about Jaime and Gus! We thank you for your business and look forward to your next visit!
Tim
Oct 1, 2020
Courteous and professional
Is this review helpful? Yes | No
Oct 1, 2020
Response from current dealership:
Hi Tim, thank you for being our customer, we appreciate your kind words!
20
Al
Sep 24, 2020
Received immediate contact but decided on a different vehicle.
Is this review helpful? Yes | No
Sep 24, 2020
Response from current dealership:
Thank you for your kind words and your inquiry! We look forward to your business with us again!
Aug 12, 2020
Very great customer service. Dealer worked very hard to provide me with everything I needed to know without have the ability to physically see the vehicle.
Is this review helpful? Yes | No
Aug 13, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Jennifer
Jun 16, 2020
Dealer emailed me several times but I did not go in to test drive. I kept asking if the car had navigation but never got an answer either from the salesman or through their chat on their website.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2020
Response from current dealership:
I apologize for the lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jnegrete@Group1Auto.com.
Jose Negrete
General Manager
Mar 11, 2020
People did reach out to me, provided photographs of vehicle, good responses.
Is this review helpful? Yes | No
Mar 16, 2020
Response from current dealership:
Thank you GuruX9WKS for taking the time to leave kind feedback regarding your recent experience. If there is anything else we can assist you with, please do not hesitate to get in touch.
Nov 24, 2019
Excelent service
Is this review helpful? Yes | No
Jan 21, 2020
Response from current dealership:
Thank you for being our customer, we appreciate your kind words!
Aug 25, 2019
Excellent
Is this review helpful? Yes | No
Aug 26, 2019
Response from current dealership:
Thanks! We appreciate your stellar 5-star review!
Richard
Mar 11, 2019
The salesman provided pictures and Carfax. Still working with the dealer.
Is this review helpful? Yes | No
Mar 12, 2019
Response from current dealership:
Thank you for your review, Richard!  We hope to earn your business!
Dec 10, 2018
Great and looking forward to meet them
Is this review helpful? Yes | No
Dec 11, 2018
Response from current dealership:
Hi King! Glad to hear that. Looking forward to your business!
Aug 27, 2018
Great experience with the dealer. Bought a different vehicle and it went extremely smooth.
Is this review helpful? Yes | No
May 18, 2018
Reached out to check availability on a Corvette. Received a personalized and detailed response from Andrew. Ultimately, a deal was not reached but to no fault of this dealership. Andrew was a spot on point of contact. And went above and beyond. Would not hesitate to do business with these folks in the future. Well done Andrew!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sonya
May 10, 2018
Are really helpful even from distance
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 10, 2018
Very nice people!
Is this review helpful? Yes | No
Apr 25, 2018
Did everything they could to earn my business.
Is this review helpful? Yes | No
Jesus
Dec 11, 2017
Very professional staff, very easy to work with. Had a very smooth transaction and a non pushy enviornment.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2017
Yes, they did, the sales rep was very nice, however, we were too far apart to get it done.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 4, 2017
Awesome staff , manager call me back and help with our process , very helpful , willing to work with our budget and patience to wait for the down payment to be free from the back . Will buy another car from them . Can wait to pick my SUV !
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Trudy
Aug 27, 2017
Great service and knowledge. Bought long distance without issues.
1 of 3 people found this review helpful.
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25
Aug 21, 2017
Dealer responded, and slightly adjusted price to be inline with market. Told them I would get back to them if they had a more attractive price point. It was great talking with Jorge!
2 of 2 people found this review helpful.
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Irene
Aug 15, 2017
Did not go see Escape as I did let them know how much I could afford and I was not contacted again.
2 of 3 people found this review helpful.
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Angelica
Jun 5, 2017
Great experience the sales man Scott its the besr.
2 of 3 people found this review helpful.
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George
Mar 10, 2017
They responded quickly and claimed they would accept phone, text, email correspondence however they never responded to my reply!
2 of 3 people found this review helpful.
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Daniel
Sep 8, 2016
Great experience, they didn't sugar coat nothing like a typical salesman would...
2 of 2 people found this review helpful.
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Chuck
Dec 10, 2015
Would be 5 stars, but only had 1 finance manager. It took over 2 hours just to get to see him.
2 of 2 people found this review helpful.
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Eddie
Jul 1, 2015
Best car buying experience
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Lydia
Nov 26, 2012
Great response
Is this review helpful? Yes | No