Audi Bridgewater

dealer was very helpful, provided all requested information in a timely and professional manner.

Excellent follow up and excellent delivery!!!

Awesome with follow up!

Terrible experience here. classic bait and switch: Dealership showed us a more expensive new Q7, then gave us a $4k cheaper one and hid that fact by removing the Monroney Sticker on the actual car sold to us. Sam Johnson, the salesperson, was initially responsive when we started to have questions, promised to do something but couldn’t/didn’t. The case was transferred to the GM John Gomes who denied any problem. It’s been over 10 days and we still haven’t received the primary car key (we only got the spare key when picking up the car), license plates and registration that were supposedly sent to us via Fedex Next Day. Only sensible explanation is payback for complaining. They did offer to call/meet after long silence but refused to communicate via email that the customers that they supposedly care about prefer and refused to acknowledge any problem or do anything to make things right.

Good experience

Good

Arthur and John were very helpful in erring me into a new car. Thanks, Chris

Excellent service with a friendly and knowledgeable staff. I’m glad we bought our q8 prrr we Mimi plus from them

Great

The dealer called and emailed me right away. They were very helpful and responsive. Dealer and staff were very nice and even drove one of the cars I was interested in.

Contacted me a week after inquiry

Responsive

They didn't have the car listed and still listed on CarGurus. Obvious attempt to get you into the dealership. Bait and Switch

Excellent service. Price was competitive. Process was smooth and clear.

Very good response and answered all my questions and information I requested.

Fantastic job. Internet says officer joel made the process so easy and comfortable i felt an instant standard of trust and professionalism i havnt seen in the car sales industry.

perfect, bought the car, I would recommend them to anyone

Wonderful salesman in Steven Young made it a pleasant experience

Great people. Very helpful, kind and patient. I wouldn’t hesitate to buy a car here.

Was obviously a canned email and did not have any content based upon my email to them

Car was listed as an automatic, but when I arrived at the dealership i discovered it was a manually shifted car. I was then told that there was a mistake in the listing. I had driven a bit of a distance to learn this and I was not pleased.

I spoke with Tony he is very helpful & patient . He answered all my concern questions & ensured me I'll get the monthly payment I need, once I do my interest loan approval. I had alot of others things going on as well & he made sure if I needed to take my time then that's fine, no pressure. I really love the car that I'm interested in but I need to save just a little more money for my down payment. Even though I'm in Washington DC going to New Jersey for this vehicle will be worth the ride. I appreciate Tony, even though I haven't purchase the car yet, hopefully it will still be there by time I get the rest of my money. If not what's for me is meant to be & if not then I'll move on. I will definitely recommend Tony at Audi Of Bridgewater to anyone and that's just from my phone experience with him Thanks Tony

V good response

Responded on time profesialy but picture of the car was given

Very nice and courteous response, I haven't been able to see the car yet

My frustration with this dealer and perhaps a couple of others is simply this- -they do not include the most important data in their advertisement, i e price.It's annoying at the very least and in my way of thinking annoying potential customers is not a good marketing strategy --I bought my car elsewhere

Excellent customer service

Audi Bridgewater took a bit of time before the salesperson got back to me with a price quote.

Currently working with them now. Still to be determined.

Responded with everything but what I asked for ! PRICE

Bad communication, not very willing to work with me. Ended up purchasing elsewhere.

Hands down the most pleasant car buying experience I have ever had. Professional, honest and easy to talk to.

Just didnt have the right car at the right price

Good

they contacted me in good time and offered options.

on top of correspondence.

Very Nice. very helpful

The manager asked me if the reason I wasn't buying a car from him that day was because I didn't have enough money. I just didn't like the price I was seeing for a car with burn holes in it. Just sayin.

Dealer was knowledgable and ready to sell. Hassle free experience.