Atlantic Coast Acura

Very good dealer. Responded bask asap with very good info. I highly recommend Duval Acura.

Sent contact information but I was too late in trying to decide on the purchase.

Nice , but was more than I need to Pay in cash!

Good

Got back in touch with me and continued to help me find what I was looking for.

Very nice and helpful

Responded quickly

Very satisfied

Got back with me unfortunately sold truck

The dealership answered all of my questions in addition they provide very good advice while I was shopping for a Acura. However due to the distance I wasn't able to work a deal.

Easy to work with them!

I purchased this vehicle. I can say nothing but nice things about this dealership. They go above and beyond the call of duty. They make the buying process easy breezy. I didn’t feel cheated or lied to like with some dealerships. I got exactly what I wanted. I love my new Acura RDX.

Nice people.

No problems with this dealership.

Quick to respond, accurate listing, vehicle was clean and ready to go. Staff was friendly. Would purchase another vehicle from them. Will definitely recommend.

Responded rapidly to my request and as answered my question very quickly.

Pleasant and kept me updated until recently.

Great

Professional experience

Dealing with Duval Acura was the best car-buying experience I have ever had. I contacted them on a Friday night, and by Saturday morning, I was a new car owner. And it was all done online and over the phone, because I'm in Tallahassee and they're in Jacksonville. They even delivered the vehicle to me that Sunday morning (which also happened to be the 4th of July!!), free of charge!! Every single person I spoke to and dealt with at the dealership was extremely helpful in meeting MY needs; not demanding that I meet theirs. I just can't say enough about how happy I have been with Duval Acura. I HIGHLY recommend them to anyone looking to buy an Acura!

Great customer service

The experience was fairly simple. They ran it through someone other than the company I was pre-approved through... but overall it was smooth.

Very professional and understanding

Excellent service, no.pressure sales.

polite and friendly

They were really helpful and they are still welling to help me

Contacted me, but I am not ready to purchase at this time.

They were professional and our sales professional was very helpful and not "sales-y". They had great COVID protocols in place that we were able to test drive and buy the vehicle without stepping foot in the dealership.

Car was sold before going any further.

Very fast response car has to many miles

The price they wanted was over 2k more than list price

A Train was friendly and professional. He wasn’t pushy or overbearing. We did our homework before we went in, knowing exactly what we wanted and he delivered. The financial person was good also.

Contacted Duval Acura and negotiated price and bought the vehicle. Tim was very helpful in explaining what was needed and got me to where i needed to be for documents and such. I would recommend this dealer.

Hector was wonderful

Fine

Received a response. I am still looking for the best deal for me

I had the greatest, easiest, purchasing experience with this dealer. Not pushy nor intimidating.

They responded quickly. The car was clean and ready to test drive. Everybody was friendly. My finance guy was very nice. 3 stars for not providing any info about the car.

Fast response time. We bought our van from Duval Acura and they were great to work with! No hassle or pressure.

Excellent

This was by far the most exceptional car buying experience I have ever had! I felt so blessed to finally pull this beauty into my driveway yesterday after visiting Duval Acura on Atlantic Blvd. I became so determined to find my dream ride that I widened my search on Car Gurus to 500 + miles...only to realize what I had been dreaming of was practically right here in my own backyard! It was Anthony Lewis and Will who helped me to make it over the finish line! I cannot imagine there being a more down to earth and honest car salesman than Anthony (only to learn that he is nationally acclaimed!) and then Will...I have never interacted with a more approachable and easygoing finance man than him. Even the sales managers added to the blessing of this day as hey peeked their heads in to congratulate me! Truly, this entire team is like one big family who work together to make others' dreams come true in the most remarkable and unforgettable way! All with my heartfelt thanks to each of you! : )

Mistakes in quotes and too much "canned" explanations etc.

My experience at Duval Acura was very positive. The dealer contacted me immediately and helped schedule an appointment to see the car. When I arrived, the car was up front, detailed, and ready for my inspection. The car was exactly as described and fairly priced. The young sales associate, Jake, was very professional and knowledgeable. I felt no pressure nor was I uncomfortable at any time. Ultimately, however, I decided to purchase an 4x4 pickup vs. the Honda Accord I was originally looking at. That said, I would definitely recommend this dealership and will go back in a few years when my daughter turns driving age.

Immediate response.

Responsive

Dealer got back to me in timely manner, did not answer my question about what dealer fees are.

Bought the vehicle. Great customer service made the whole process enjoyable!

Was contacted rather quickly with an offer to help. I haven't purchased another vehicle. Still looking.

very informative but did not want to negotiate price so I moved on to another dealership

I was contacted back quickly by the dealer but unfortunately the vehicle I was needing needed to be 4WD and the vehicle they had was 2WD.

We did purchase the vehicle from Duval Acura. Their sales contact, Will Isom, was very professional and responsive. There were a couple of issues after the sale that they were a little slow in responding. However, Mr. Isom maintained contact with us through the process and Duval Acura addressed all issues appropriately. We would buy another vehicle from them.

Great car and great experience. Will shop their again for sure.

Awesome Awesome Awesome! If any one is looking for an Acura I highly recommend Duval Acura! Cain and Chris are the best!

Excellent dealer and purchase experience.

All the staff was very friendly and helpful. Would definitely do business with them again.

The sales person, Chris, was polite, informed and very courtious. There was no pressure. He did everything to make the purchase an excelent experience. I would recommend Duval Acura to anyone wanting to purchase a vehicle. 5 stars!

very good

Very dedicated staff working to give the customer the best deal and service.

Very impressed with quick follow up and customer service...very professional!

They were very helpful! Had me in and out quite fast! Only wish that the cleaning of the vehicle was better.

Great

The vehicle was listed as sold. However, Duval Acura contacted me soon after when the buyer's financing fell through. By then, I'd purchased elsewhere.

They responded to me to let me know that the vehicle had sold and is there any other vehicle I was interested in.

Quick response to questions concerning vehicle and was able to set up a test drive appointment over the phone. Unfortunately the vehicle sold before I was able to look at it.

I was contacted quickly very friendly.

Very helpful & quick response..

John Dugan and team were amazing to work with. Would absolutely recommend him and Duval Acura

good commuication

Orlando was prompted with returning all text and e-mails, but we were not able 2 make it ,due to our work schedules in time 2 see car and it was sold last night. Beautiful car.

Very prompt, courteous, thorough but not pushy and honest. I would highly recommend them.

Very quick in responding

Very good expierence with this dealership and because of the quick, professional and thorough help i received from internet salesman John we actually bought the car I inquired about.

Elizabeth Procter sold us a car and was wonder to deal with on all levels

Great experience salesman was real nice Will go there again and use that sales person

quick n easy, pleasant team to work with

Dealer replied I instantly, very nice, helpful

Clean and friendly

Helpful communication with a quick response time!

Great service friendly and helpful, it made process very easy.

Amazing! They were all so helpful. Best customer service.

Pleasant.

Very reasonable prices, the staff was helpful and went out of their way to meet my needs. Thank you

Ended up buying a car from them. Amazing experience. No pressure at all.

A gentleman called me (Roger S.) regarding my inquiry. He was very informative and answered all my questions. I appreciated him being so prompt.

Friendly, courteous, and generous service by the staff.

Everything they do at Duval Acura was handled professionally and above reproach. These guys and gals totally invoke professionalism in all aspects of customer relations and the Superb deals that they supply.

The whole team went above and beyond.

Did not follow-up much. But their price was high anyway and I wouldn't have continued with them.

Excellent response time.

Great people

No offer received. It looks like they don't like cash offers to buy. They wanted haul me into the lot.

Excellent no hassle customer service. Very professional and courteous staff. Love my vehicle and sales guy, Michael Anderson

Responded quickly and professionally.

The dealer was prompt and professional. Although the car I was looking at had been sold I would return to this dealer if another car became availabe

Very prompt friendly salesman. But, did not buy used.

I hade a Great experience the salesman called the same day and was very receptive to my needs. He actually went out to the bay where the vehicle was and check the tires and the condition of the vehicle ,while I was still on the phone!!!!

Great they responded quickly ...just a little high on the prices!

Excellent customer service from the sales man

Great Salemsn

No pressure to buy and provided amazing perks to go with the car

Prompt response to inquiries

Very helpful, no pressure. Took time to find what vehicle would be best for me, not just trying to make a sell.

Dealer was very helpful

Excellent communication without pressure!

Awesome dealership. We are flying to Florida to pick up our dream car.

Great experience. Helped me out a lot

This vehicle was actually sold for 19,224.75. Mr. Lawrence was very professional and made sure I was satisfied before purchasing this car. I am the proud and happy owner of my 2010 Cadillac CTS. I appreciate you Mr. Lawrence with Duval Acura, Jacksonville, Fl.

didn't buy but rep was very helpful and courteous

Great!

The Curtis, our salesman was very prompt in responding to our inquiry& many questions. It was a surprisingly 'pain free' experience. We definitely would recommend Duval Acura....love the Lexus~

I looked at a cadillac not a bmw. We had a problem with the no haggling price it was higher than what was online.

Very impressed with the experience. Salesman Chris Langlois is the best. I give this experience 5 stars.

Bought my car from Duval.

Nathan Humphrey should outstanding professionalism. The parties involved in the sale were GREAT!! I will recommend Duval Mazda to my friends.

Good

Dealer called only I already decided on a different car

The vehicle was in poor condition, had to listen to 10min presentation on why we should buy from them before seeing the car which took us 2 min to say no thank you.

Quick to respond and great with follow through.

This dealership has been very helpful and accommodating.

The GPS ON the used vehicle is not operable;it's been 2&1/2weeks since I purchased the vehicle from them and they have not taken care of the issue and expects me to pay for it. The only reason I went ahead with the purchase was because they promised to get it taken care of.

They were very nice, just didn't have what we wanted.