About Us

One of the largest Pre-Owned Auto Dealerships in the Southeast with nearly 200 vehicles to chose from! Luxury and Performance Specialists!

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  • Water
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  • WIFI
  • Showroom

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Service Info

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Dealer Reviews

Based on 77 reviews
All reviews are verified visits to the dealer. – Learn More
20
Mar 30, 2026
Atlanta Autos Delivered an Outstanding Experience! Jay Davidson and the team at Atlanta Autos truly provided Rockstar treatment from start to finish! James Wiley was an honest and knowledgeable salesman who made the initial process smooth and transparent. Then Jay Davidson took over and completely exceeded my expectations. He handled my online purchase with exceptional care, putting me completely at ease every step of the way and going well above and beyond to ensure everything was perfect. I couldn’t be happier with my Ferrari 488 Spider and the entire buying experience. I would enthusiastically recommend Atlanta Autos to anyone looking for a premium, hassle-free luxury car purchase. They’ve earned a customer for life!
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Mar 18, 2026
advertised price of the car on their webpage and CarGurus was orginally $5000 less than the price two days later (it went UP). I was told they had "2" cars and that this was the higher priced auto, yet "both" autos had the same mileage and serial number. Did not garner much confidence, especially for a $125,000+ automobile
1 of 1 people found this review helpful.
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Michael
Feb 15, 2026
I confirmed an appointment for a sales person to call me. Never got a call. Found out after I reached out that he was “busy” with someone else. Would have been nice for him to let me know after the fact and offer to find another time. Bad first impression so I found another dealership to spend my money.
2 of 2 people found this review helpful.
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George
Feb 6, 2026
Great people who cared about my interests.
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Feb 5, 2026
Initially good (jimmy); went to my bank and secured the loan amount- contacted dealer multiple times- they ghosted me.
2 of 2 people found this review helpful.
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Feb 4, 2026
I did not buy from this dealership. I asked three questions, 4 times and never got the answer to one. When I asked for an out the door price on the car, I was told I was not a "good fit" for the car. I felt that was rude and said we should part ways. They texted or called me 5 times after that. One time almost begging me to return their calls.... which I had asked them repeatedly not to do. I'd stay clear of them.
2 of 2 people found this review helpful.
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Bill
Jan 25, 2026
No interested in vehicle. Did not come equipped as desired. Dealer ad ons not disclosed in ad
1 of 1 people found this review helpful.
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Eddie
Jan 18, 2026
Over all one of the best experinces I ever had from beginning to the end.
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Dec 9, 2025
I bought my tesla from this dealership last week beautiful car and very easy to buy!
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Dec 1, 2025
Still dealing
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Jane
Nov 6, 2025
Thank you for responding so quickly
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Nov 4, 2025
Courteous and friendly
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Jerry
Oct 29, 2025
Sales rep was thoughtful and very courteous. I would definitely recommend for your automotive needs.
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Oct 26, 2025
Excellent job great work
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Rod
Oct 10, 2025
Bate and Switch operation..... showed me the vehicle that I really wanted but tried to sale me something else more expensive......
6 of 6 people found this review helpful.
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Oct 3, 2025
Very responsive
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Brett
Oct 1, 2025
The overall experience was excellent. I have dealt with at least ten other auto dealers while purchasing a car, and they did none of the usual annoying tactics of bait and switch, artificial markups unnecessary options, etc. My car sales person, David Tyler, was strictly professional and answered my questions in an honest and transparent manner. The financial person was also exceptional, and he worked hard to get my financing at the best possible rate. I would definitely do business with them again.
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Sep 28, 2025
This company was very professional
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Joe
Sep 21, 2025
Excellent
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Sep 21, 2025
I would give even 0 rating if there is an option. They gave me appointment without even knowing that vehicle 2023 Range Rover available. I had to drive 2 hours and after reaching simply said vehicle is not available. Even I callled them when I was on my way. They don’t have ethics. I strongly recommend buy from else where if possible from authorized dealers
8 of 9 people found this review helpful.
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Aug 24, 2025
Great experience. David was fabulous! Highly recommended.
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Samuel
Aug 18, 2025
Very professional, and engaged.
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Aug 13, 2025
All the responses were automated and not one actually addressed my questions.
5 of 5 people found this review helpful.
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Bob
Aug 11, 2025
Nice car. But when delivered radio and cameras not working. Other than that experience was good
3 of 3 people found this review helpful.
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20
Jul 25, 2025
Very good and experienced
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Jul 15, 2025
The gentleman there who took care of me, were very polite, very professional, and very knowledgeable on the cars that they sell. The experience has been good so far welcome to tie up some ends and hopefully I’ll be able to get into the Bentley Bentayga. I will keep you posted
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Mark
Jul 12, 2025
Dealer responded and answered all my questions quickly.
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Jul 9, 2025
Good
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Laxman
Jul 9, 2025
I drove 2 hours to buy the car but they sold it to another person before I reached there. They didn’t even notified me.
5 of 5 people found this review helpful.
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Jun 20, 2025
Amazing experience with this dealership! Daniel went above and beyond to make my purchase as smooth and straightforward as it could be. And all this without visiting the dealership - all over the phone.
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Jun 7, 2025
Went back and forth about the price for 143 days, an sales women thought her flirting with me was going to get her a sale men stay aware
7 of 7 people found this review helpful.
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Jun 4, 2025
He was very helpful and transparent. Sent me everything I asked for and followed up.
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Darren
May 28, 2025
Can't give a good or bad review right now. We're still working on the payoff and transportation. I've completed my part, now just waiting for Atlanta Autos do complete their part. I'll keep y'all updated.
3 of 3 people found this review helpful.
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May 26, 2025
Very knowledgeable, does not speak with forked tongue. Diligent not arrogant. 5+ Stars
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May 19, 2025
Great experience. Sales and finance were on point. quick and painless experience. highly recommend
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Maylik
May 10, 2025
Treated badly
6 of 6 people found this review helpful.
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Apr 29, 2025
Came in the car was ready and it was a quick transaction. Had acute problems with the car and they was right on to fix the problems. Great service and quick to respond.
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Keli
Apr 20, 2025
I purchased this car from them. Top rated experience with David as my salesman. They delivered the car to me (3 hours away) and would definitely purchase from them again!
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Mar 30, 2025
They kept in contact with me
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Mar 24, 2025
Excellent love the inventory.
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Maryann
Mar 12, 2025
Was contacted promptly. Salesperson was very nice and followed up.
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Mar 8, 2025
I didn't get to purchase the vehicle before someone else did, but my experience with the dealership was a positive one. Would certainly do business with this company in the future.
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Feb 21, 2025
Very responsive!
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Tracy
Feb 8, 2025
Great
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Jan 31, 2025
Excellent response time
0 of 1 people found this review helpful.
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Jan 17, 2025
Nasir was very helpful. Unfortunately, someone bought the car out from under me right when I thought we could make a deal. I wish I’d been told someone else was looking at the same vehicle, I would have moved faster
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Jan 12, 2025
Chris and Mark was great to work with and I will definitely have my other family members and friends to come here.
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Jan 9, 2025
Quick response
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Anthony
Dec 24, 2024
Great
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20
Dec 23, 2024
It was a great experience
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Dec 4, 2024
I had what was supposed to be a done deal. The Bank sent them the payment within 24 hours and I was told after they had received the payment, they sold the car. They didn’t even try to make it up or get me the car back! Unprofessional
13 of 15 people found this review helpful.
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Dec 2, 2024
Purchased a Rolls Royce Ghost at Atlanta Autos Couple Weeks ago and received great service. Chauncey was very helpful. I flew in from houston so it was very important we do a good deal and have the car shipped safely. Chauncey also help with shipping the car as I was already on the plane headed back to Houston. The vehicle is in great condition like new and I haven’t found any hidden issues.
2 of 2 people found this review helpful.
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Nov 13, 2024
They tried to put the price up on me from what I saw on the website. It was not good and did not buy it anyways and also, they told me the car was sold while it’s not so they are not a good business people
13 of 13 people found this review helpful.
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Ayda
Nov 11, 2024
Very helpful and transparent
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WILLIAM
Nov 10, 2024
Very responsive and detailed. Pleasant to work with.
1 of 1 people found this review helpful.
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25
Nov 4, 2024
They tried getting me financed and ask for IRS, statements, bank statements, paystubs for several months and still could not close the deal. However another dealership in Sandy Springs GA went to the same finance company, same down payment with a vehicle a few thousand higher and got the deal done in 2 hours.
5 of 5 people found this review helpful.
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20
Nov 3, 2024
Excellent experience well informative about my concerns and answered all my questions highly recommend
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Michael
Nov 3, 2024
Great
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Oct 22, 2024
Great communication
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Sep 21, 2024
Salesmen Pascal extremely helpful, dealership is top notch
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Linwood
Sep 19, 2024
Great follow up
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Aug 10, 2024
I got a quick response from the salesman.
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Aug 3, 2024
Chris Hairslton has been amazing. Would recommend him and the staff to anyone. I ended up buying two luxury vehicles from them. Different from any dealership I have ever been too. Good stuff guys!!
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Jul 27, 2024
Very nice sales people and very clean car when I arrived to pick it up. They work well with out of state customers and there were no problems at all. There was a bad muffler that had not been replaced when I arrived from 350 miles away so they promised me that they will pay for the new muffler when I take it to a local muffler seller. They treated me so well that I believe them. So I definitely recommend this dealer. Hint though, my vehicle was a beautiful but one off sell, most cars and trucks are very high end products so keep searching their listings if you are like me and can't afford a $100,000 vehicle! Do note that they treated me like the sale was the most important one ever!
1 of 1 people found this review helpful.
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Willard
Jul 23, 2024
Great customer service
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Jul 20, 2024
Great experience
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Ken
Jul 16, 2024
Nice out reach from the dealership. I just wasn't ready to buy/commit. They were responsive and communicated nicely.
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Jul 6, 2024
They respond back quickly
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Jun 4, 2024
The salesman was really nice
1 of 1 people found this review helpful.
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20
May 28, 2024
best experience some great people to do business with if you looking for anything in the area stop by and show sum love.
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May 26, 2024
Contacted me immediately. Great Service
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May 9, 2024
Very professional and responsive!
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May 6, 2024
Best in Atlanta … no competition!!!
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Apr 27, 2024
I worked with Nicol and got a great deal on an auto. This is my third purchase with this dealer and I have always found them willing to work with me.
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Apr 26, 2024
Friendly staff sales staff got in touch with me promptly and a overall good experience
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Apr 4, 2024
Very persistent and professional dealer. I wish they had the spec I am looking for.
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Apr 4, 2024
Great service
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Mar 31, 2024
Great
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roy
Mar 22, 2024
Responded quickly, friendly and courteous. I was surprised at how quickly they responded and appreciated it.
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Feb 25, 2024
Great people very professional.
1 of 1 people found this review helpful.
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Jan 28, 2024
Very polished and professional! New the automobile from A-Z and readily answered all questions
1 of 1 people found this review helpful.
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Jan 15, 2024
Marcus was very professional and answered all the questions asked and if he didn’t know he asked his manager Lionel. Anyone in need of a luxury car go see Marcus Craft at Atlanta Autos
1 of 1 people found this review helpful.
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Michael
Jan 12, 2024
good dude
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Jan 2, 2024
True Professional. Very Courteous. Helpful. Committed to the Customer.
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Dec 25, 2023
Good
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Gus
Nov 29, 2023
Followed up and tried to help get a deal done, wish they were in California
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Nov 28, 2023
They answered my question about the Tesla, and checked in with me daily
1 of 1 people found this review helpful.
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Nov 12, 2023
Excellent dealer, Emari was a true professional. I will be giving him repeat business.
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Nov 6, 2023
Response was quick but vehicle was sold prior to !!
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20
Nov 5, 2023
Our talk about this vehicle was very informative. Nice salesman
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FAN
Nov 3, 2023
The dealer reached out to contact me.
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Oct 18, 2023
TERRIBLE!!!! I was working with Julio for 2weeks bcuz they had just got the car. Told him I would buy it they ran my credit had my down payment. Said my name was on it. I didn’t hear from him for 5 days I called him NA text no reply. I called the main line everyone was giving me the run around and rude. I text Julio again, the replied back. They sold the car to someone else!!
18 of 18 people found this review helpful.
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Oct 7, 2023
I’m rating this dealer a four only because I we weren’t able to close the deal. Worked on a deal with Chauncey, unfortunately it didn’t work out in the end but he was professional, provided videos and answered all of my questions. He provided extraordinary customer service!
1 of 1 people found this review helpful.
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Oct 5, 2023
Quick response
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20
Oct 2, 2023
Great!
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Marvin
Sep 20, 2023
Lionel was great. He were the key reason I purchased. He seemed honest.
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Sep 11, 2023
Knowledgeable salesman
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Aug 24, 2023
excellent
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Jun 18, 2023
Dealer reached to me with important information about a vehicle that I needed to know.
1 of 2 people found this review helpful.
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Jun 18, 2023
Good
0 of 1 people found this review helpful.
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May 25, 2023
Great contact from salesperson even though the vehicle sold before I could buy it.
2 of 3 people found this review helpful.
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Apr 29, 2023
Really didn’t have good communication at all. It goes dead and there is patience what’s so ever. I was told certain number and what was sent on official paper work different with no explanation. I had to reach out multiple times to be told my car doesn’t worth that much. Really bad effort to deal with the sale team. Then there is a price difference and no honesty upfront. Here you see the price 169.999 but the sale person was telling me their price is actually 173K and sone change. Along all these mess ups I decided to let go of it. If the level of transparency is this little then I won’t trust the car at all.
15 of 15 people found this review helpful.
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Mar 24, 2023
They we really good
0 of 2 people found this review helpful.
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Mar 6, 2023
Awesome experience with Carmen and Scott they answered all of my questions and was very helpful! Thank you and I’ll definitely be seeing them again!
0 of 2 people found this review helpful.
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Feb 26, 2023
Responded quickly
0 of 2 people found this review helpful.
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Feb 13, 2023
a professionally done job, they paid the maximum for my car in trade, a serious dealer with seriousness and quality, see you again another time
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20
Feb 5, 2023
Decent inventory as of today right now
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Jan 31, 2023
Dealer posts sale price then added $3500 for reconditioning- then raised price over all Nope
18 of 18 people found this review helpful.
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Jan 29, 2023
I requested more information on the Jeep. The team at Atlanta Auto responded quickly. I stopped by later in the week to test drive. We came to a number I was pleased with and made the purchase the same day. Great experience.
1 of 1 people found this review helpful.
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Jan 27, 2023
I got a Chevy volt premier last weekend. It works great. Great deal. Good service. Thank you very much.
0 of 1 people found this review helpful.
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20
Jan 25, 2023
Great service, very good Hospitality.I would highly recommend.
0 of 1 people found this review helpful.
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20
Jan 23, 2023
They were excellent and transparent. My decision has changed due the accident that’s listed in the Carfax Repot
1 of 2 people found this review helpful.
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20
Jan 22, 2023
Great customer service
0 of 1 people found this review helpful.
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Eugene
Jan 22, 2023
They response fast, they don’t have the vehicle I desire at the moment.
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Kelly
Jan 22, 2023
Look fwd to vehicle. Great work ethics
0 of 1 people found this review helpful.
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Jan 18, 2023
Great customer service
0 of 1 people found this review helpful.
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Jan 12, 2023
Great
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Dec 29, 2022
I had great experience with the dealership. Very nice. Very professional.
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Dec 14, 2022
Great
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20
P-
Nov 19, 2022
The car wasn't anything like the picture for sure. I drove over 4 hours to look and the car it wasn't even detailed inside, outside, and nor under the engine compartment so that told me a lot. The car car paint wasn't matching along with few other things very disappointed ☹️
21 of 21 people found this review helpful.
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Oct 22, 2022
Very helpful and informative
1 of 1 people found this review helpful.
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Oct 18, 2022
Great communication from John.
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Oct 10, 2022
Great experience. Jim has been there for many years and still has the same passion today.
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Oct 8, 2022
They were quick to respond and try to help me anyway I could, unfortunately they couldn’t offer me what I wanted for my car so I decided not to purchase theirs, but I would recommend to someone else
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Sep 23, 2022
Excellent; always stayed in contact every step of the process.
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Quinn
Sep 17, 2022
Great group of people. Friendly and not pushy at all.
0 of 1 people found this review helpful.
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Sep 6, 2022
Dane is the best!! I was a little nervous w with shipping and receiving part of buying a car from 600 miles away, but let me tell you…every step of the process, Dane was available, answered all of my questions, was thorough on every detail of the car and process, and always checked in with me. He would video chat to examine the car, and even introduced me to the finance manager! I truly felt the personal care he extended. This dealer is TOP NOTCH. The staff, the inventory of cars (don’t get me started on the inventory of cars, one word—WOW!!) and the entire process was better than I ever could have hoped. I will be back to see Dane and the crew at Atlanta Auto to purchase my next vehicle. I would 100000% recommend them to my family and friends. I would give them way over 5 stars if I could. You have to check them out if your looking for an awesome car!!
2 of 2 people found this review helpful.
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Hayes
Sep 5, 2022
Got there to purchase a vehicle after been speaking with Sally rep for 2 days, at the day of purchase to be told the vehicle was in pending sale status after just hung up with the rep and wasn't told about it til my 1.5 hr drive to them. Then once i got there to be avoided by that rep,not even an apologize afyer watching her i think her name is Venetta sent me to voicemail on 3 occasions. Finally came and apologize once i made another sale rep awate of the matter and he talking to her about it. So at the point my fiance was over it, and glad i didn't to take my business somewhere where i got what i was looking for eith better customer service. So thanks to them for not being able to met my needs.
18 of 18 people found this review helpful.
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Aug 18, 2022
The dealer contacted me immediately. The only issue was that they did not have physical custody of the vehicle. Other than that, they were very pleasant to speak with.
1 of 1 people found this review helpful.
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Jul 31, 2022
Good service
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Jul 23, 2022
Very courteous and helpful.
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Jul 18, 2022
Excellent
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Lachelle
Jul 13, 2022
There was a huge price ($2,000) and mileage (900) discrepancy. I was sent an email with a price of $17,999 but my paperwork had $19,999 but the manager wanted to meet in between. I had to take my car back to get brakes and tire sensor fixed which took several days to complete although I was told to bring it in the next day to get fixed. But they did accommodate me by giving me a loaner car. I’m giving 3 stars for lack of communication, slow turn around time but mainly when I go to pick up my car, I was told it wasn’t there and that it was being “test driven” to ensure the breaks were fine. When the guy comes back with my car, he pulls out his bagged lunch that he went to go pick up from a restaurant! They have nice luxury cars and my sales person, Kevin was personable.
13 of 13 people found this review helpful.
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Jul 11, 2022
Timely response
1 of 2 people found this review helpful.
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Jul 2, 2022
cool
0 of 1 people found this review helpful.
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Theresa
Jun 18, 2022
Leroy Cobb was professional and on point. He is truly a servant leader. He guided me through the process the entire time. Mr. Cobb provided excellent customer service! I will definitely purchase another luxury vehicle from Atlanta Auto!!
3 of 3 people found this review helpful.
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Jun 17, 2022
Dealer reached out and was consistent.
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Jun 6, 2022
Chauncey over at Atlanta Auto was absolutely great. He got my deal done quickly. Took his time showing me around to the wonderful fleet they have there. I left with a smile and the car I was looking to get. I highly recommend him and Atlanta Autos.
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Jun 4, 2022
Very nice people.
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May 25, 2022
Great service
1 of 2 people found this review helpful.
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Dennis
May 14, 2022
Friendly and helpful
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Christina
May 11, 2022
Lovely card for affordable prices. Awesome customer service
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Ed
May 10, 2022
Polite, personable, helpful and sincere.
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James
Apr 23, 2022
Great customer service via the phone and electronically.
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Apr 18, 2022
Excellent!
0 of 1 people found this review helpful.
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Apr 2, 2022
Excellent job
0 of 2 people found this review helpful.
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Mar 30, 2022
Very good people.
0 of 1 people found this review helpful.
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Lawani
Mar 15, 2022
The rep that I work with (Mr Rios) was outstanding. I can truly said that I have never had a more pleasant experience working with a dealer and it's associates. The rep was extremely knowledgeable of the car, forthcoming with information and unbelievably accomdating
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Steve
Feb 28, 2022
Contacted me several times. Provided all requested info. Was unable to go test drive as of now.
2 of 2 people found this review helpful.
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Mar 2, 2022
Response from current dealership:
Thank you for the review Steve and please let us know when a good time for you to test drive would be!
Luke
Feb 18, 2022
Great customer interaction and follow up by dealerships
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Feb 6, 2022
They responded and were nice. Than you
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Jan 31, 2022
Friendly staff, clean dealership. Car was in pretty good shape. In the end going to go with another vehicle. 5-6k additional in taxes and dealership fees was the deciding factor. Found car equal value half the price in additional fees and taxes.
17 of 17 people found this review helpful.
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20
Jan 29, 2022
I had the best buying experience ever. I will certainly use this dealership again in the future.
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Jan 27, 2022
my faith in car dealerships has been restored, these guys do what it takes without all the "hype". they are holding my car for me as I type this. they are about the customer.
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Jan 23, 2022
Exelent service and very professional! Left with the csr in 10 minutes
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Jan 16, 2022
I was unable to get financing, but they were nice people.
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Steven
Jan 11, 2022
Solomon has been “Awesome”!!!! Answers all my questions promptly and professionally. Assured my Car was running properly and now has car at shop getting couple scratches removed!!!! Who does all this? Solomon and Atlanta Autos, that’s who!!!!!!
1 of 1 people found this review helpful.
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Bob
Jan 10, 2022
Very professional
1 of 1 people found this review helpful.
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20
Jan 9, 2022
Solomon was awesome!
1 of 1 people found this review helpful.
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Dec 20, 2021
This dealership was very professional and the customer service was the BEST I’ve ever received.
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Phil
Dec 8, 2021
No-pressure, didn't feel rushed, they listened to me process quick and painless.
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Dec 7, 2021
They contacted me quickly but we decided to go elsewhere because we changed our mind about that particular vehicle.
3 of 3 people found this review helpful.
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Dec 3, 2021
Great customer service and continuous effort to give up to date information on options.
2 of 2 people found this review helpful.
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Nov 1, 2021
Excellent place to purchase your next vehicle. They even helped me get a lower interest rate on my loan after securing my own financing prior to visiting them. I will definitely be returning again
1 of 1 people found this review helpful.
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Oct 27, 2021
They called quickly and were friendly on the phone and the pictures of the car looked great…at one time I’m sure it was a really great car…it was a 2018 GMC Yukon with 25,000 miles….you would think for almost 50k it would be in great shape…when I got to the dealership they were friendly at first….I went to look at the car and immediately noticed that the console latch was broken so it wouldn’t close…then there was a rip in the drivers side leather seat….we all know that’ll only get worse quickly since its the drivers side….they seemed unconcerned…there were a lot of minor dings and scuffs that could be rubbed out not a huge deal but then there was a dent in the back bumper from what appeared to be from backing into something and someone trying to fix it with glue and white paint and missing/falling off sensors ….their response at least 6 times “it’s a used car it isn’t going to be perfect” they did offer to fix the console but what about those sensors those are kindof important…
14 of 14 people found this review helpful.
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Oct 8, 2021
Chauncey was on point with pretty much everthing. Sale went well in and out under 2.5 hrs. Sweet car happy man.
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Aug 23, 2021
Chauncey was GREAT !!
0 of 1 people found this review helpful.
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Jul 10, 2021
nice staff
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20
Jul 6, 2021
Responded with another loan at a 25% interest rate after seeing there was and open loan but did nothing to contact the prequalified lender.
13 of 13 people found this review helpful.
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Jul 8, 2021
Response from current dealership:
Hi my name is Mike DeJesus I am the General Manager I would like to discuss your experience please feel free to reach me at 678-213-4455 Ext.4030 or by email mike@atlantaautos.com
Jun 28, 2021
Chauncey has been amazing with giving me information needed, he has been very patient and kind. I look forward to continuing our pursuit of the right vehicle in the coming weeks. Thank you!
1 of 1 people found this review helpful.
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Jun 13, 2021
Great salesman professional high class team
1 of 1 people found this review helpful.
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Jun 1, 2021
Replied and communicated well. I would buy a car from them.
Is this review helpful? Yes | No
Chris
May 31, 2021
The specific salesperson I spoke to was helpful . The car with approx 20,000 Mike's had no warranty ( offered non Mercedes warranty for $9 k additional) if it was offered by an authorized Mercedes dealer it would have had a comprehensive 50,000 mile warranty and was already priced above market from this seller Most unsettling was a series of derogatory reviews for multiple reasons . About misrepresentation and unscrupulous sales tactics .
13 of 13 people found this review helpful.
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A
May 6, 2021
Kevin is the greatest!
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Apr 19, 2021
Tom C. Is the bad saleman ever I have experience with. He doesn’t want to answer the question I have about car I looking to buy. I’m a buying from out of state and I can’t even ask questions before buy the car ? He hang up the phone when I ask to speak to his manager. This is terrible and I don’t recommend him at all. Very bad customer service
26 of 26 people found this review helpful.
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20
Apr 16, 2021
If there is zero star I would give them I am have signed search for rolls Royce ghost I saw the add came up at 104995 I sent them inquiry the following day they have changed the price to 116995 and they denied the price that they have advertised to me I have an email with price at 104995 that’s bad business I had the money to wire them and the didn’t want to owner price
32 of 33 people found this review helpful.
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jay
Apr 7, 2021
It was a Great experience.
1 of 1 people found this review helpful.
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Cheryl
Apr 2, 2021
My sales associate was Kevin, he is attentive and helped us make this out of state transaction go smoothly! The dealership has a large beautiful collection of vehicles of every make and model.
Is this review helpful? Yes | No
Mar 29, 2021
Responded back in a timely manner.
Is this review helpful? Yes | No
Mar 23, 2021
Beginning of process was awesome..once car was purchased all promises and service was obsolete...had to change international flight due to title not being requested by them to give me in timely manner...still waiting on reimbursement from charges accumulated due to dealer negligence....
23 of 23 people found this review helpful.
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Mar 24, 2021
Response from current dealership:
Hello I apologize in advance for your experience my name is Mike DeJesus I am the General Manager I would like to speak with you in I am needing a bit more information to assist you please reach me at 678-213-4455 Ext. 4030 or by email mike@atlantaautos.com
20
Mar 11, 2021
Best dealership in Atlanta STOP don’t look any further number one customer service top notch exotic cars I purchase my Bentley soon after my test drive/trade Paper work I was driving away in an hour 1/2 Tops to tackle my Saturday errands shout out to Joshua and staff thanks for the best car buying experience ever
1 of 3 people found this review helpful.
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Feb 28, 2021
Just buy fast! They sale quick
1 of 2 people found this review helpful.
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20
Feb 5, 2021
They responded in a timely manor.
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40
Jan 25, 2021
Purchased this vehicle. Ruben and Fernando, Finance Manager were absolutely incredible. We had a very good car buying experience, highly recommend them, these guys are 5 stars.
Is this review helpful? Yes | No
Jerry
Jan 21, 2021
My salesperson was Leroy and he was very helpful and knowledgeable about the cars. He sold me the car that was a perfect fit for me and my needs. Most importantly, I am not from Atlanta and was there just for a visit. Over the next 4 days we spoke daily to plan our next steps so I could book a flight when I was ready and he had everything ready when I arrived from my very early morning flight and long uber drive to make my purchase. Great job!
1 of 1 people found this review helpful.
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Jan 12, 2021
Worst car buying experience I have ever had. I tried buying contactless in the midst of this pandemic and that experience was hell driven. I wired them 13k down, then financing fell through so when I asked for my down payment to be returned the dealership didn't want to return it. I live 800 miles from the dealership and was told in order for me to get my funds returned I would have to go down to the dealership to get it back. Which was unorthodox seeing how I didn't have to go down there to give them the money. They were doing everything in their power to make it difficult to give me back my down payment. So I went down to the dealership only to be told that they were going to wire me back the money after I wasted my time and money going down there. This experience took over a month a finally after contacting the owner via email I got my money back.
52 of 52 people found this review helpful.
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Crystal
Jan 4, 2021
Courteous and knowledgeable salesman, the location was easy to get to and the variety was expansive....
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Jan 2, 2021
Very prompt and answered every question....great customer service!
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Dec 24, 2020
Drew Walker is very polite and helpful and geta back to you immediately, overall great experience.
1 of 1 people found this review helpful.
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Bobby
Dec 24, 2020
Great Experience!
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20
Dec 12, 2020
These guys are great .
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Dec 7, 2020
Good service.
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Steve
Dec 2, 2020
We’re polite and not pushy.
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Carl
Nov 22, 2020
Great initial response and follow up! I believe they are people that I’d like to do business with in the future.
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Diana
Nov 17, 2020
Oil coming out of tailpipe and they insisted it was WATER. Had i not taken my husband back with me to look at vehicle they would have sold me a vehicle about to blow up.
28 of 30 people found this review helpful.
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NAPOLEON
Oct 11, 2020
Dealer wouldn’t accept my trade. A manager never called me. I was trading in a 2020 Genesis G90 with only 6k miles for a 2020 BMW that they had in inventory and available. The advisor called me and said the manager wouldn’t accept my trade. I actually had a title to my vehicle! It was paid fir! I was very disappointed.
23 of 24 people found this review helpful.
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Sep 30, 2020
good sales rep
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V
Sep 29, 2020
Excellent
0 of 1 people found this review helpful.
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Rebecca
Sep 28, 2020
He was great, but we found another vehicle that we purchased elsewherre.
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Trevor
Sep 3, 2020
They will rip you off if you are gullible enough. I placed a $3k hold on the 2016 Lexus GX 460. I then had the Lexus dealership in Smyrna inspect it. It had frame damage, rust, cosmetic issues and too many issues to count. Total damages were over $5900 nearing 6k. I backed out of the deal and am still waiting for the full refund. Very shady dealer. I highly advise against using them!
39 of 40 people found this review helpful.
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Aug 23, 2020
Tried to sell me another car because they claim the bank said the car had to many miles on it....But the car is on the lot though....smh
12 of 14 people found this review helpful.
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Aug 20, 2020
They responded we just haven’t made up Our mind, very friendly email and continue to reach out.
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Jul 24, 2020
Chico was very prompt in getting intouch with me regarding the S550.
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Jul 12, 2020
Terry was very cordial and friendly.
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Philip
Jul 8, 2020
Mamadi and King Solomon were both great. I ended up buying 2 cars elsewhere by the vehicles I wanted were sold quick. Great straight up Guys. Wish I could of done business
0 of 2 people found this review helpful.
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soen
Jul 3, 2020
great
0 of 1 people found this review helpful.
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Rolando
Jul 2, 2020
This is THE Most Arrogant dealership in town!!! We went there on a Sunday just to check out the place. We walked inside the show room. There were 5 guys sitting at desks talking to eachother. But no one would have bothered to greet us or tried to assist us... We turned on our heals and left shaking our heads in disbelief...and so did an elderly couple, also trying to get help. The elderly gentleman said: "Apparently they don't want to sell cars..." Do I need to say more...??
35 of 38 people found this review helpful.
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Jul 2, 2020
AWESOME! They responded to my request for more info. I went out to see the vehicle and ended up closing the deal!! Terry was my salesman and he made the experience worth the drive!! THANKS CARGURU!
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Jun 25, 2020
Really really bad . I also filed a complaint with internally. Their service is unacceptable . Went there to road test 2 cars that I confirmed the night before. I showed up on time and was told the 1 of the cars I cannot road test because it’s a show room car and the other one got sold . Really ?
22 of 24 people found this review helpful.
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Brian
Jun 22, 2020
Not the vehicle I was looking for but the staff was very friendly and helpful.
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Jun 20, 2020
Everyone was helpful and friendly. The dealership responded promptly, and were very accommodating in getting me into the vehicle I chose. Would definitely buy from them again.
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Jun 14, 2020
Joshua responded to me several times!
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May 11, 2020
They were great very professional made us feel right at home made us feel welcomed the sales man Mr. Mamadi very professional so Atlanta Auto was great
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May 4, 2020
Very good experience. Come to the dealership informed on the product you intend to purchase and everything will flow a lot smoother.
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Labradford
May 1, 2020
Great experience
0 of 1 people found this review helpful.
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Quamorah
Apr 24, 2020
Immediately responded which is always great on a customer behalf
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Apr 21, 2020
Very nice.
1 of 1 people found this review helpful.
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Apr 19, 2020
The dealer was a professional i was able to buy this vehicle
3 of 3 people found this review helpful.
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Apr 18, 2020
Good
1 of 2 people found this review helpful.
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Emily
Apr 13, 2020
Great
1 of 1 people found this review helpful.
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Apr 9, 2020
I love this car. I think its a great deal.
2 of 2 people found this review helpful.
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Jeffrey
Mar 26, 2020
They called me and was very professional.
1 of 1 people found this review helpful.
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C
Mar 25, 2020
Overall good visit at their dealership and they have some nice vehicles.
1 of 1 people found this review helpful.
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Paige
Mar 17, 2020
Despite several contacts: phone calls, texts, and emails over several days about my interest in the i3, the staff was poorly informed about the vehicle. Per their request, I gave them a 45 minute warning before arriving but still had to wait for the car to be brought out, only to discover that the battery wasn't charged.
17 of 18 people found this review helpful.
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Keith
Mar 2, 2020
Experience was not good. Salesperson was not to informative on contract information or sales and ran credit and agreed to deal and sold vehicle same day to someone else without regards of conversation and loan approval and another sale contract pending. Definitely would not recommend anyone doing business there especially if your credit rating is important. Take your business somewhere else!!!
16 of 17 people found this review helpful.
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Arlen
Feb 29, 2020
Horrible they said the car had been sold a week ago but was on there site they are some crooks
15 of 16 people found this review helpful.
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Brandon
Feb 27, 2020
If I had less than one star to give. Your normal Sleazy, scheistery car salesman. I called about an Audi. They tell me it was sold. 5 days later THEY call me and tell me the other guys financing fell through and it’s for sale. I immediately give them my credit card to put $500 on it and we start discussing shipping cost. I’m waiting for the buyers docs to pass to my bank. Nothing. An hour later I get a call from the sales guy saying 2 people walked in and his boss said to let them see if they want it AFTER I GAVE THEM A CC!!! One buys it. I told them not to bother calling me if that falls through I don’t deal with sleezebags. They were adding multiple fees that you DONT HAVE TO PAY onto the car as well. Do yourself a favor. Don’t even call this place.
26 of 27 people found this review helpful.
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A J
Feb 26, 2020
Excellent showroom, and vast inventory. Sales team was a bit pushy. I did make a purchase but had already done my homework and suggest you do the same.
8 of 8 people found this review helpful.
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Feb 24, 2020
Helpful and courteous. Vehicle somewhat disappointing.
4 of 4 people found this review helpful.
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Gene
Feb 21, 2020
Terry Payne was a great representative of Atlanta Autos. We reached a fair deal on a wonderful car, and he went above and beyond holding up his end of the bargain, like not just replacing tires but putting on Michelin Pilot Sports. Look him up if you need a great car.
5 of 5 people found this review helpful.
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N
Feb 18, 2020
I never went to this dealership. In that respect I’m giving them 3 stars. They did contact me and were courteous. If car had been automatic, it would have been contender
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carlos
Feb 17, 2020
Outstanding car. Great service. See Chauncey at Atlanta Autos!!!
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Feb 16, 2020
Great help to far away.
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Feb 15, 2020
Quick response
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Al
Feb 13, 2020
Received fast response and follow up.. But the car was sold before I was able to visit them
Is this review helpful? Yes | No
Feb 10, 2020
Daonti hooked me up
1 of 1 people found this review helpful.
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Feb 8, 2020
Very informative about how to approach my buying experience
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Feb 1, 2020
They were quick in responding to me.
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Feb 1, 2020
One of the best car dealerships in Atlanta!
0 of 1 people found this review helpful.
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Jan 30, 2020
Everyone was wonderful and professional and I would recommend my family and friends to see them for a vehicle.
Is this review helpful? Yes | No
Darrell
Jan 23, 2020
Beautiful ride .
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ATL
Jan 21, 2020
This is impressive lot and inventory of cars. Most are upscale ones and, I bought one. I hate those who review looking for little complaints so I won't. This is a car dealer. I came knowing what I wanted. They had it. I did all I said I'd do as did they.
2 of 2 people found this review helpful.
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Xavier
Jan 18, 2020
Chauncey was a good salesman and don't get me wrong my wife and I enjoy the 2012 Ford Explorer we bought but it hasn’t even been 7 days and we experiencing issues with our back up camera. We are hoping that the dealership can accommodate us with fixing that issue. For the amount of money we got the car for they should do that for FREE, but we will find out. We just want to be treated fairly and 100% satisfied with this purchase, NOT SPEND MONEY ON THINGS THAT SHOULD HAVE ALREADY BEEN DEALT WITH BEFORE THE PURCHASE. We stay 3 hrs away from the dealership!!!! Will be calling today 9am sharp!!!!
15 of 18 people found this review helpful.
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Jan 17, 2020
They were very prompt to answer my questions.
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Jan 16, 2020
Awful dealership if I could give them an negative star I would when in to purchase an vehicle they ran my credit 3 times then said I wasn't qualified halfway home they called me and said that I'm qualified so I had to go back when I got there they sold the vehicle knowing I was in route to come back just to only try to sell me something else disrespectful!!
15 of 17 people found this review helpful.
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Jan 14, 2020
Rapid response to my inquiry through email. No further contact because I found another vehicle.
Is this review helpful? Yes | No
Jan 8, 2020
Good communication between the dealer and myself
1 of 1 people found this review helpful.
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20
Jan 7, 2020
Thanks to James and Joshua I bought the Fype Jag,very on the ball people.
1 of 1 people found this review helpful.
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5
Tim
Jan 3, 2020
Salesman was good and fairly knowledgeable. Car had an issue.
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Jan 2, 2020
Dealership was very helpful
Is this review helpful? Yes | No
Clyde
Dec 31, 2019
Excellent experience
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C.W.
Dec 25, 2019
Very good follow up without being overbearing.
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Dec 25, 2019
After I finally got there, the transaction was smooth. the car was the exact price,financing ws a breeze: just an overall good exp. They actually have a great selection of vehicles as well.
Is this review helpful? Yes | No
LaTonya
Dec 24, 2019
Quick service, professional atmosphere, and very friendly staff.
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Dec 23, 2019
The dealer did everything to get me approved but the car sold later that night.
Is this review helpful? Yes | No
Trent
Dec 22, 2019
They have a great selection of vehicles and it was low pressure.
Is this review helpful? Yes | No
elizabeth
Dec 20, 2019
Good information
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5
Dec 8, 2019
Hidden fees in quote with no explanation. $1499 added to invoice as accessories
32 of 32 people found this review helpful.
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Dec 4, 2019
Great
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Dec 3, 2019
Horrible experience. Lied in emails about pulling soft inquires and ran 3 hard inquires before I could even structure a deal, let alone choose a vehicle. When confronted, the finance dept stated "what did you think we were going to do!? " . Very rude, will never entertain their inventory again.
21 of 22 people found this review helpful.
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20
Dec 2, 2019
They contacted quick
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Nov 24, 2019
Even though I didn’t buy the car I inquired about,the internet staff was very prompt and courteous
1 of 1 people found this review helpful.
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Mel
Nov 22, 2019
Contacted me quickly, answered some follow up questions, I did not go see the vehicle
1 of 1 people found this review helpful.
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Pheo
Nov 21, 2019
Customer sales rep was informative. Answer all my questions and was knowledgeable. The company immediately contacted me and went above and beyond to provide assistance. Would highly reccomend this dealership to provide you business.
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Pete
Nov 14, 2019
AWFUL CUSTOMER SERVICE. Absolutely the worst communication and dealership I have ever dealt with in my life. I am personally in sales and know how it works. I had to contact the dealership 7 times before simply getting an appraisal on my trade in vehicle. I'm in shock that I literally had to hunt down this dealership to make an easy, $50k quick sale. I wish that happened in my world..... On top of all that, I was told on 5 different occasions that I would receive a call back and information within 20 min. Never happened, not even one time. Every salesperson there acts like they are the best and on top it. They all stink, they have bad attitudes and zero respect or regard for the customer. Don't give these jokers your money
20 of 24 people found this review helpful.
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Nov 14, 2019
They got me the car I wanted. I'm satisfied.
Is this review helpful? Yes | No
Nov 10, 2019
Atlanta autos responded promptly. I continuse to look at there selections of a particular auto make i want to purchase.
Is this review helpful? Yes | No
Gayla
Nov 8, 2019
chaucy was very professional and helpful
Is this review helpful? Yes | No
Lee
Nov 5, 2019
Chauncey really tried to help.Great character,good people!
0 of 1 people found this review helpful.
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Nov 5, 2019
I was ready to pay Cash for the vehicle I went into finance I told the lady I wasn’t writing a check until they fixed a couple scratches on the vehicle once I said that the lady told me to wait for a manager to discuss it I waited over 30 minutes manager never showed up
19 of 21 people found this review helpful.
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Nov 1, 2019
Quick response
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Oct 31, 2019
Was good
Is this review helpful? Yes | No
Oct 30, 2019
Great response
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Oct 29, 2019
Excellent, excellent and exceptionally helpful shout out to Chauncey super professional and very respectful. I would definitely buy from Atlanta Autos when I am ready.
Is this review helpful? Yes | No
Kenneth
Oct 25, 2019
Not interested at all in the customer experience. In my initial correspondence I asked for answers to several questions such as whether they would finance a car that old, if they sold an extended warranty for it, etc. I only got an answer to one question after three emails. All I got was badgering to come and see the car. Finally I told them I would not come to look at the car unless they answered my questions, which they never did. I will never go to a dealer whose sales people do not listen to their customers. What else are they ignoring in their over zealous to sell the car this very instant?
23 of 24 people found this review helpful.
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Keith
Oct 23, 2019
Purchased a Mini Cooper for my son from the Gravity/Atlanta Autos team. Second car purchase from this group. Both buys have been a very positive experience. Blake at the Roswell location was great!!
1 of 1 people found this review helpful.
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Oct 23, 2019
Horrible experience. I agreed to pay full price in cash and leave a deposit but would finalize sale upon return from vacation in 9 days. they said deposit had to be 20k which I had no way of getting before I left the for vacation the next day out of country. The sales manager then refused to accept a reasonable deposit. joke’s on them since they dropped the price another $1000 while I was out of town before they sold it to someone else.
14 of 16 people found this review helpful.
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Amir
Oct 22, 2019
Nice team
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Oct 18, 2019
Great knowledgeable staff, their inventory moves fast no time to procrastinate
Is this review helpful? Yes | No
Oct 17, 2019
Good
Is this review helpful? Yes | No
Sam
Oct 14, 2019
Helpful dealer but Tesla had too many accidents, actual condition unknown without paid inspections so I pursued no further.
3 of 3 people found this review helpful.
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Luis
Oct 7, 2019
The dealer was very nice to me and answered all my questions. Unfortunately the car was gone.
Is this review helpful? Yes | No
Oct 1, 2019
These people are horrible to work with. They started yelling at me over a stupid phone number. I’m not even going to buy an Audi anymore from anyone for fear of being yelled at again.
16 of 17 people found this review helpful.
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Unsatisfied buyer
Sep 28, 2019
Said scratches would be buffed out, they weren't. Delivered car with empty tank, sent car without temp tags, didn't tag car for my state which was promised. Can't get a manager to return my call. I Do NOT recommend this dealership!
29 of 29 people found this review helpful.
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Chris
Sep 26, 2019
Real helpful and up front
Is this review helpful? Yes | No
Jennifer
Sep 25, 2019
The dealer responded but I found a different vehicle.
Is this review helpful? Yes | No
Sep 25, 2019
great
Is this review helpful? Yes | No
Antwan
Sep 23, 2019
Good
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Sep 17, 2019
They called and emailed me. They were very pleasant, very helpful. Willing to answer all questions that I had. The vehicle we were looking at turned out to be the wrong one for us, so I will need to continue looking
Is this review helpful? Yes | No
Sep 17, 2019
Kalib and Six were great!
Is this review helpful? Yes | No
Brandon
Sep 17, 2019
Very punctual nice people to work with it.
Is this review helpful? Yes | No
Sep 16, 2019
Very Professional
1 of 1 people found this review helpful.
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Sep 5, 2019
Kaleb with a K ; was very informative and a great person to work with.
2 of 2 people found this review helpful.
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Aug 29, 2019
Great
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Jay
Aug 20, 2019
Prompt response and great prices etc.
Is this review helpful? Yes | No
Robert
Aug 19, 2019
Good response waiting on my finances
Is this review helpful? Yes | No
Sean
Aug 19, 2019
Great experience with the salesman Kalib with a K - very helpful and honest person. If you go there ask for him.
1 of 2 people found this review helpful.
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Oscar
Aug 17, 2019
Very long story cut short. I agreed to buy a 2017 S 550 on Monday. Wired the money on Tuesday with a commitment to have it delivered on Thursday. That didn’t happen. Then another commitment to deliver on Friday. That didn’t happen. After numerous calls and messaging from me I received a call from the dealer who said he had just discovered that Atlanta Autos did not have clear title to the car I was buying so he was cancelling the deal but would refund my money by Saturday. That didn’t happen. Finance office said I should get it Monday.
29 of 29 people found this review helpful.
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Viola
Aug 16, 2019
The salesman was rude act like he didn’t want me to test drive the car. It took him forever just to get the keys. His attitude towards me was like I couldn’t afford to buy it without even pulling my credit!!!
17 of 18 people found this review helpful.
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Aug 13, 2019
am writing this review while just leaving their establishment with the experience still fresh in mind. Quite frankly and to be as honest and straightforward as possible, this wast worst experience I've ever dealt with dealing with a dealership. With the inventory that is on their lot, I find it astonishing that they are clueless when it comes to simple details with a vehicle in question. I'm very familiar with the car buying process and I STRONGLY ADVISE if you are not, to bring someone with you who is or to avoid this place altogether. If not, without asking proper questions for doing any form of research on your car that you're interested in the staff will literally tell you and sell you anything. This past Saturday Aug 10th, My GF and I went to see a Mercedes CLS 550. We made an appointment to go see the vehicle and test drive it at 7 p.m. Upon arriving, the vehicle was not available to be test driven and this was not figured out until 45 minute into the process. Serv light was on
25 of 28 people found this review helpful.
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Aug 7, 2019
Quick response couldn't make a deal though
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Aug 4, 2019
Very prompt and professional.
Is this review helpful? Yes | No
Kevin
Aug 3, 2019
Prompt in contacting me.
Is this review helpful? Yes | No
Aug 1, 2019
Contacted and gave information as needed to help in decision!
Is this review helpful? Yes | No
Dana
Jul 30, 2019
Tried to call multiple times with no reply. When I was able to reach someone he sounded frazzled and busy. Said he would call me back but never did.
10 of 11 people found this review helpful.
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Warrick
Jul 12, 2019
They replied back fast
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Jul 11, 2019
Stay away from Shane, unless you are willing to pay whatever price they are asking. I thought he was rude and unprofessional. His sale's pitch started off "He's not ready to pull, you're not ready to pull the trigger". I was told a couple of things could be done to the vehicle prior to numbers being discussed, once numbers were discussed the things offer were no longer an option. In Shane's words "You trying to low ball me and you want me to have these things fixed", well I wasn't told those things were predicated on the price of the vehicle (Buff the headlights, check the brakes and charge the AC). Keep in mind Shane also told me safety was first when we first talked about the brakes, however, that safety comes with a price I guess. Shane commence to ask me "Why didn't you buy new", with a look of frustration, I assume because of the way the sell was going. I thought that was rude. The question was asked as if didn't know I was purchase a 2014 vehicle with 80k+ milles.
22 of 25 people found this review helpful.
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Jul 9, 2019
The car was not sold as advertised. When I went to buy the car they increased the price and the car also had almost 2k more miles on it than shown on their site. The car also had many mechanical issues with it. After going back and forth with them on fixing the car they finally took it back.
23 of 24 people found this review helpful.
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Lance
Jul 8, 2019
Devaughn responded to my inquiry. Only little issue was when I went to test drive the car. I had an appointment, was 15 minutes late, devaughn was on a test drive and another sales lady said to have a seat. Well we waited over an hour and he never came (we saw him around after we found out who he was). So we left and came back about an hour later and finally got him. He said no one told him we were there.
9 of 9 people found this review helpful.
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Jul 7, 2019
It's hard to find good customer service anywhere but the people's was very helpful
Is this review helpful? Yes | No
William
Jul 2, 2019
Salomon did an outstanding job, he and the finance manager stayed after hours and completed the deal.
0 of 1 people found this review helpful.
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B
Jun 29, 2019
Responsive and cordial
0 of 1 people found this review helpful.
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Jun 28, 2019
he was good and very informative
0 of 1 people found this review helpful.
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Jun 22, 2019
Slowly finding a new car, the dealer was prompt in their response. Love the fact they are not pushy with constant follow up.
Is this review helpful? Yes | No
Jun 17, 2019
Called and spoke to two salespersons. Did an online application. Still no call back or reply going on a week.
10 of 12 people found this review helpful.
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Key
Jun 15, 2019
It was an ok experience the car had a rebuilt title that was not listed on the website. The rep said that it was new and it had not been updated yet, ok but it had been on the website for 77 days. Maybe I am just expecting too much
11 of 11 people found this review helpful.
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Jun 10, 2019
Test drove a car, change oil light was on, asked them if we purchased the car would they change the oil, sales person said I’ll see if we can. I feel like if the car went through inspection this should have already been done before put out on the lot. The whole experience was strange, I have bought a handful of cars from dealerships and this was by far the worst I have experienced. When trying to make a deal on the final price they told lies and we’re very shady. I will not return to this dealership.
29 of 29 people found this review helpful.
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Russ
Jun 7, 2019
Great dealership with high end cars at a fair price.
1 of 1 people found this review helpful.
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Kenya
Jun 6, 2019
They were very helpful and informative
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May 31, 2019
My experience has been pleasant
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Andre
May 10, 2019
Great
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Garibaldi
May 6, 2019
Mileage was misquoted. What was shown on CarGurus was not what the actual mileage was (it was caught by me prior to the sale but I still went forward). Shipped the car with not enough gas to even make it to the gas station. Ran out of gas on a busy bridge in NYC (less than 1 mile from my garage), which resulted in the sensor going off which cost me $1,000 in repair. Dealer did offer to split the cost with me, still waiting on the check.
16 of 17 people found this review helpful.
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Lisa
May 3, 2019
Due to my out of town distance, there hasn't been a face to face meeting. The dealer has been helpful responding to any questions I may have concerning the car status.
3 of 3 people found this review helpful.
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Alvin
May 1, 2019
Very professional and made the process easy.
2 of 2 people found this review helpful.
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Tim
Apr 27, 2019
Dealer was fast to respond and very helpful with questions.
0 of 1 people found this review helpful.
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Apr 18, 2019
Great Experience with Dealer.
0 of 1 people found this review helpful.
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Apr 17, 2019
Fast response and friendly
0 of 1 people found this review helpful.
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Roger
Apr 13, 2019
They called me when I asked them not to until after 1pm then they never called back
7 of 9 people found this review helpful.
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Jospeh
Apr 13, 2019
I was contacted about my inquiry about the vehicle within 1 day.
1 of 1 people found this review helpful.
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michelle
Apr 12, 2019
We called to confirm car availability, made an appt, drove 2 hours to see it, and they "loaned" it out on a weekend. Next
26 of 28 people found this review helpful.
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Apr 12, 2019
I am very excited to purchase my Audi from Atlanta Autos. And personally want to thank Jasmine Dyer for all the help and attending to all my needs and making the process effortless, I am grateful for the hospitality provided to me by her and the staff and look forward to doing business again in the future.
0 of 4 people found this review helpful.
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Tae
Apr 11, 2019
Horrible. This guy Ray is a joke spoke as if he's doing me a favor. Typical used car salesman. They don't finance all as it advises and he was just in hurry to say no or can't happen...it was funny actually. Seems like a shady place
17 of 20 people found this review helpful.
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Todd
Apr 11, 2019
Quick response and continued to contact to answer questions/help anyway possible.
0 of 1 people found this review helpful.
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Artis
Apr 8, 2019
Devaughan was great, ask for him.
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Apr 5, 2019
Very helpful
0 of 2 people found this review helpful.
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Everett
Apr 2, 2019
Everybody was nice and kind and polite I would recommend family members and friends to this dealership
1 of 3 people found this review helpful.
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Rodney
Mar 30, 2019
Frank Brooks was super helpful with my car buying experience. Great attitude and helped expedite the process.
1 of 1 people found this review helpful.
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Adam
Mar 27, 2019
Unimpressed! The car was beat up, the dealer charges $1300 for services you don’t request and the manager flat lied to me about what body repairs cost.
22 of 23 people found this review helpful.
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Ashley
Mar 27, 2019
Salesmen was responsive and followed up but I did not end up going to see car.
Is this review helpful? Yes | No
25
Mar 25, 2019
Fast and informative.
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Destiny
Mar 21, 2019
I got this 2013 Hyundai Sonata from here. The car was exactly like pictured and runs in great condition. I would recommend visiting this dealership.
2 of 2 people found this review helpful.
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Mar 20, 2019
Great experience
1 of 1 people found this review helpful.
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Mar 17, 2019
Only called me once and never followed back up so I bought a Range from another dealership.
10 of 12 people found this review helpful.
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T
Mar 14, 2019
Car has to many issues and missing parts for the price. Great salesman, just could believe that this car had a big oil leak and they're still trying to sell it at top price..
25 of 26 people found this review helpful.
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Sean
Mar 14, 2019
The dealer contacted me right back the only thing I didn't like was that they sold the Panamera & told me that it was still there I was 2 hours away Kelvin told me a lie don't let him sale you anything he is a big liar
9 of 11 people found this review helpful.
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Mar 13, 2019
I was contacted immediately by the dealer. There was absolutely no pressure from the dealer. The dealer was candid and open when discussing the auto. He also provided useful information on ther car. I will strongly consider the dealership when I'm ready to buy.
0 of 2 people found this review helpful.
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Mar 12, 2019
Good
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Mar 11, 2019
Thy were very helpful in I am looking forward to doing business wit Mr Solomon n his team
1 of 1 people found this review helpful.
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Mar 8, 2019
I have reached out 3 times asking for some information on this car. I reached out through chat and was very specific about the information i was needing so I could make the drive to the dealership. I was told she would have a salesman get the information back to me. I got a generic email from a salesman that said nothing about the car. I reached out again through chat. The lady said she was sorry and she would make sure someone got back to me. First contact was on 2/23...Still do not have the information I was needing.
14 of 16 people found this review helpful.
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Mary
Mar 7, 2019
Beautiful dealership and beautifully cared for vehicles. Shane helped us and was extremely professional. We ended up buying the same car (a 2016 diamond white CLS 400 4MATIC) with fewer miles and pre- owned certified at another dealership. The car was less expensive at Atlanta Autos, but pre-owned certified was important to us. However, I want to stress that this is a great dealership, and Shane went over and beyond to keep in touch with us. And I am grateful to CarGurus for putting us in touch with Atlanta Autos. CarGurus is an awesome website, giving detailed information and allowing the customer to receive updates on comparable vehicles.
1 of 1 people found this review helpful.
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Mar 4, 2019
Great experience
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Mar 4, 2019
Very knowledgeable and pleasant to speak with
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Leshaundra
Mar 2, 2019
They reach out to me haven’t had time yet get back with them but I like the fast response.
1 of 1 people found this review helpful.
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Ellis
Mar 1, 2019
great
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Feb 28, 2019
Discussed details.
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Betsy
Feb 21, 2019
James was very helpful and answered all my questions. I loved this Infiniti and If everything goes well i’ll be back to purchase! I’ll tell all of my friends and family about the great experience I had so they can come and see their various selection of amazing cars.
Is this review helpful? Yes | No
Kenneth
Feb 20, 2019
Very helpful I emailed the person at 11:00 pm and they got right back with me at 11:20
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Feb 18, 2019
5 stars
1 of 2 people found this review helpful.
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Feb 16, 2019
Great service
1 of 2 people found this review helpful.
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Feb 14, 2019
Very nice
0 of 1 people found this review helpful.
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Crystal
Feb 7, 2019
Frank was awesome and answered all my questions and concerns. Highly recommend!
1 of 1 people found this review helpful.
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Feb 6, 2019
Quick response all questions answered
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Feb 6, 2019
The process was extremely smooth and stress free, employees are knowledgeable about their inventory and very easy to work with.
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Sephorah
Feb 5, 2019
We purchased this vehicle from Atlanta Autos and were super impressed with the overall experience. They truly worked with us on our situation. I doubt I will ever use another dealer!!
2 of 2 people found this review helpful.
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Feb 5, 2019
The salesman was great he was truthful. The manager promised a few things and then went back on them. We had come in on the last day if the month and they wgete trying to close the deal. We could not close the deal that day came back the following day and things changed completely because as we where told it was a lot the last day of the month anymore. We still made a deal and the salesperson was very helpful but Again we were told several times that it was a lot the end of the month so we were not going to get some of the things they had originally agreed to the day before.
7 of 7 people found this review helpful.
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Ellis
Feb 3, 2019
I LOVE their inventory, however, I had to continuously follow up instead of being contacted back regarding the status of my application. I give it a 2 star rating on communication, but as far as inventory, they get a 5 star.
6 of 6 people found this review helpful.
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Feb 2, 2019
Helpful with information. Contacted me right away.
Is this review helpful? Yes | No
Rex
Feb 2, 2019
Friendly but car was not what I was looking for after I saw it in person.
0 of 1 people found this review helpful.
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harold
Jan 25, 2019
Quick response
0 of 1 people found this review helpful.
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Dean
Jan 22, 2019
Ali is the best!!! low mileage cars.
Is this review helpful? Yes | No
James
Jan 21, 2019
Great job
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tommy
Jan 18, 2019
lori, was very helpful & I am still trying to find the time to make to see the car.
Is this review helpful? Yes | No
Jan 17, 2019
Very informative and helpful
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Jan 12, 2019
Dealer was good, Lamborghini had 8 previous owners.
Is this review helpful? Yes | No
Jan 10, 2019
it was great, the only 2 little things were, i was interested to check out 3 cars but they only allowed me to test drive 2, not so good, and the final paperwork took longer than expected eventought i paid cash, other than that Staff friendly, great cars and fair price, i drove 2 hours and it was worth the car i bought.
Is this review helpful? Yes | No
Jan 10, 2019
Very good
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Jan 8, 2019
My wife and I purchased a vehicle from Atlanta Autos in December. We understand that used vehicles aren't going to come without some wear-and-tear but trying to add-on fees for "paint protection" when half of the SUV’s roof clear coat is gone, is deceitful. This dealership got us unfortunately. I would never recommend this dealership for a general purchase - they're pretty focused on selling high-end vehicles. They also haven't ordered our title and it's been 30 days. I would stay away.
14 of 15 people found this review helpful.
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Jan 5, 2019
Loved our salesperson! Still waiting on dealership to contact us with day to come in for promised new back tires. All in all good experience!
Is this review helpful? Yes | No
Jan 4, 2019
They emailed me very fast and so far the experience has been amazing
Is this review helpful? Yes | No
Keith
Jan 2, 2019
We talked and then no one ever followed up after.
6 of 8 people found this review helpful.
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Jan 2, 2019
Prompt reply
1 of 1 people found this review helpful.
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Dec 31, 2018
I called asked for a buyers order with out the door price never got it
6 of 8 people found this review helpful.
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R
Dec 31, 2018
I was trying to get a ballpark figure for a trade in allowance prior to driving over 150 miles to see a vehicle. However, the dealer claimed the VIN number I provided for my vehicle was not valid. I verified the VIN by both sending pictures and in writing 4 different times. Eventually, I quit hearing from the dealer so I never got a ballpark trade in value to even make an assessment on the deal. I explained to them that I knew they could not give an actual assessment without seeing the vehicle and I also cannot make an assessment on the vehicle I was interested in without seeing it as well. However, without some estimate I was not willing to drive the 150+ miles to look at the vehicle.
5 of 5 people found this review helpful.
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20
Dec 25, 2018
I was dissatisfied with the condition of the interior of the vehicle . The sales rep was polite and knowledgeable.
3 of 4 people found this review helpful.
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Dec 23, 2018
Rude salesman. Listing was misrepresented. Horrible experience. Listing stated personal use one owner. Upon further back and forth and due diligence of my own. The listing was without merit, false. When in fact was 1st owner commercial use and 2nd owner was business owners Big difference Most customers would like to know these facts prior to inquiring or maybe the listing should’ve been transparent and in fact list it’s accurate information
10 of 12 people found this review helpful.
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Kendel
Dec 23, 2018
Outstanding
1 of 1 people found this review helpful.
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Joe
Dec 22, 2018
Good response excellent follow up
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Christopher
Dec 14, 2018
I contacted the sales rep and informed him on my arrival. It was raining cats and dogs that Saturday. On my arrival I txt him that I was there no response, I asked someone to locate him. It took about 15 mins before he got to me and when he did he attempted to pass me off to two other salesman who weren’t interested in helping me. On said no he a someone coming in later and the other just pointed at his computer like he was IT or something. I told the salesman that it was ok that I didn’t want to buy the car now. I walked to my vehicle and then I decided that upper management should be made aware so I went back in and asked for the GM. I explain the situation, l told him that every customer that walks through the door should be treated the same regardless of their attire. I had sweats on because it was cold and rainy. He offered to help me and I told him that I would never purchase vehicle from anyone who treats their customers like that I read bad reviews but still gave them a try.
18 of 20 people found this review helpful.
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Guy
Dec 13, 2018
Brian was professional and courteous. He usually responded quickly to our inquiries and gave us a video tour of the car. Great job!
1 of 2 people found this review helpful.
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Dec 13, 2018
Terrible. Was told the car was for sale. My father went to look at it for over an hour and said he would be back the next day to have it inspected . When he returned the next morning, he was told that it was sold. I called and they told me it was still for sale. I told them my husband was on his way from SC to buy it. The next day, driving by the lot, the car is gone. I called and stated that my husband had driven from SC to buy the car and they couldn’t figure out if it was sold or not. Either these people don’t have their crap together or they didn’t want my dad to find something wrong with it upon inspection. Either way, terrible business
14 of 16 people found this review helpful.
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Lori
Dec 12, 2018
Most shady people I've worked with yet. I closed and put a down payment on this Honda Fit being promised by multiple salemen that it would be fixed up according to my requests. When it came time to make those repairs they were not helpful, didn't keep me updated, and refused to make fixes promised to the car's body. After deciding that they simply weren't going to make the fixes, they tried strong-arming me into taking the car without the promised fixes. After I refused, the sales manager gave me an ultimatum of either performing a cheap, non-professional touch-up to the fixes or refunding my deposit and scrapping the deal altogether since "the deal wasn't moving fast enough, and wasn't worth it anyways." I ended up taking the refund and walking away from the car. Came away from this feeling frustrated, discouraged, and without a car. Customer service after I signed over my deposit SUDDENLY became nonexistent and I have yet to receive an apology or confirmation of my refund.
22 of 24 people found this review helpful.
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Derrick
Dec 10, 2018
Very bad experience. I spoke with a Sale rep. Name 6. I drove over a hour away to find out the truck were sold days before.
7 of 9 people found this review helpful.
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Dec 10, 2018
Very helpful and willing with good service
0 of 2 people found this review helpful.
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Dec 10, 2018
Very good!
0 of 3 people found this review helpful.
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Dec 2, 2018
Responded immediately
0 of 2 people found this review helpful.
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Nov 28, 2018
When trying to reach sales and support team no one had the answer to issues and service of car. Have been waiting for several hours for response to question on auto.
4 of 4 people found this review helpful.
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Nov 26, 2018
Very poor and unprofessional. they insisted I wire the entire amount for the car in order to hold it until I could get my trade in to Georgia from Florida. Further, they would not send current pictures or take a deposit or send a purchase order to sign. Very poor and the typical car salesmen
12 of 13 people found this review helpful.
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Nov 21, 2018
Quick response.
0 of 1 people found this review helpful.
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Nov 16, 2018
interaction with this salesman was pushy and strained. Auto did not have some of the features listed. I will not contact again.
4 of 4 people found this review helpful.
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Bill
Nov 16, 2018
They responded to my email and answered the questions I had. While the time isn't right for me to buy yet, I wouldn't hesitate to contact them again.
0 of 2 people found this review helpful.
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Jonathan
Nov 14, 2018
They were great. We will use them again.
0 of 1 people found this review helpful.
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SSG Fernando Roberto Woods
Nov 12, 2018
First experience with this dealer Alex, was helpful,Went above and beyond to answer questions, find information, and call me back with further information. Excellent service! I purchased the vehicle, very pleased with the dealer. Thanks SSG Fernando R Woods
0 of 1 people found this review helpful.
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Nov 11, 2018
Dealership staff were friendly and responsive however the added on mandatory fees along with the fact that I was told a car was accident free had structural damage and only 2 original panels of body paint (one was the roof) ultimately made my decide to not purchase the car I was interested in. Be sure to have your cars inspected before purchase!
7 of 8 people found this review helpful.
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Chuck
Nov 9, 2018
Very quick,to the point!Business was top priority
0 of 1 people found this review helpful.
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Nov 7, 2018
Great sales representative and responsive. Would definitely consider again
0 of 1 people found this review helpful.
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Nov 5, 2018
I inquired about this car twice. Was ready to buy a pay cash. The asking price 7,999, I was told to walk out the door it would be 10,000. 2,000 dollars above asking price was ridiculous. The salesman I spoke to was very arrogant, and told me that they dealt in very high end cars, anything under 40,000, they would not negotiate on price and that 'cash was not king."
8 of 10 people found this review helpful.
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Devin
Nov 4, 2018
Chico called right away and answered all my questions. Good service.
Is this review helpful? Yes | No
Nov 4, 2018
Atlanta Auto was quick with their responses and displayed patience throughout the entire process. Customer service was phenomenal!!!!!! Not to mention the car was everything they advertised and more! I WOULD NOT hesitate to do business with Atlanta Autos in the future!!
Is this review helpful? Yes | No
Duane
Nov 1, 2018
I've had a good experience with this dealership the sales rep has been very nice and helpful. Im not interested in this particular vehicle but they do have another one in trying to get.
Is this review helpful? Yes | No
Nov 1, 2018
They were awsome
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Larry
Oct 30, 2018
Excellent experience from the start to finish. Aubrie Rider was more than helpful. She went out of her way to stay in contact with me and answer all of my inquiries prior to my visit. Which made my visit quite simple. I would recommend this dealership to anyone shopping the Atlanta area. They have a amazing inventory of both new and used vehicles. From pure luxury to high end sports cars. I will be returning in the future.
1 of 1 people found this review helpful.
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Oct 25, 2018
very disappointing. i had the cash in hand and ready to walk out with the car pay in full, don't buy from this dealership this is the second time i went i gave them a second chance and still disappointing, i went to buy a car at the price they advertise they all bunch of liers, as many others have stated - they started tacking on all the "extra fees", adding up to nearly $1500 over listed price! Including the ridiculous mandatory VIN etching they bunch of scammers.
13 of 15 people found this review helpful.
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Oct 25, 2018
They responded by email but never answered my question about the 2 accidents that this car was involved in.
2 of 3 people found this review helpful.
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Geraldine
Oct 25, 2018
Nice
Is this review helpful? Yes | No
Doug
Oct 17, 2018
Prompt
Is this review helpful? Yes | No
Oct 15, 2018
Amazing communication and still interested in car. Need 30 days to purchase
Is this review helpful? Yes | No
Oct 13, 2018
Where do I start? Really wanted to buy the M235i from them, was prepared to pay cash. But then - as many others have stated - they started tacking on all the "extra fees", adding up to nearly $1500 over listed price! Including the ridiculous mandatory VIN etching, because as the salesman told me, "a car gets stolen in Atlanta every 5 minutes". Never mind that the car was going to be used in Ukraine - not Atlanta - still couldn't take that fee off. Went from good deal to a bad deal, but more than that, just get a very scammy feel from them. As previous reviewer said, they perpetuate the ridiculous, bad stereotype of the "used car salesman" from 30 years ago. C'mon, guys, it's almost 2019, get with the program. Just put an honest price on your listings witout the deception and ridiculous added fees, and you'll have many more (and happier) customers.
27 of 27 people found this review helpful.
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Not satisfied customer
Oct 10, 2018
Very disappointing. Went to see car after contacting dealership. Was Told that some one had taken the car as a loaner and that i will be informed the moment it will return. I emailed pretty much everyday about the car and was told car not here . Called once and was told that would be called back. Never got called back.Poor response to emails. Then emailed again a few days ago and got an email back that car was sold( no calls no apologies). Basically utter disregard for other people’s time .
16 of 16 people found this review helpful.
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Dennis
Oct 8, 2018
Quick response and we are trying to work something out
Is this review helpful? Yes | No
Ross
Oct 6, 2018
Great
Is this review helpful? Yes | No
Deonta
Oct 6, 2018
Went great.... contacted me ASAP test drove.... and purchased same day.... very well pleased
Is this review helpful? Yes | No
Oct 4, 2018
Dealer lied straight to me regarding the price and how much they could come down in order to try pushing a sale. I walked away without buying, a few days later i saw the price had dropped a thousand dollars more than what i was told they could come down.
15 of 16 people found this review helpful.
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andee
Oct 2, 2018
not ready to buy yet but they are helpful and i will more than likely buy from them when the time comes
Is this review helpful? Yes | No
Sheila
Sep 30, 2018
Professional
Is this review helpful? Yes | No
Sep 29, 2018
Horrible description of the vehicle... drove 4 hours to see the vehicle and the vehicle didn’t look like the same car from the add. Pictures were extremely misleading..
12 of 13 people found this review helpful.
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Sep 25, 2018
Very helpful and professional
Is this review helpful? Yes | No
Ben
Sep 22, 2018
Atlanta Autos was great. Communication and honesty was perfect. They also know how to get to a decision quickly. Great cars and well trained team.
Is this review helpful? Yes | No
Madi
Sep 21, 2018
Was great very good experience it was helpful I can always recommend friends there
Is this review helpful? Yes | No
20
Sep 21, 2018
I spoke with a woman named Jasmine and she just ignored my questions and ignored my repeat question. I do not recommend this dealership.
7 of 7 people found this review helpful.
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natalija
Sep 15, 2018
He called ME, great
Is this review helpful? Yes | No
H3 Jeff
Sep 12, 2018
I found a Hummer H3 for sale on CarGurus that I liked. I called about the price. I was assured the price was no haggle. The advertised price plus tax, tags and license. I drove over an hour and when shown the car, i was told that they add theft and upholstery protection packages as well as a dealer fee. I told the salesman to tell the manager that these items needed to be removed. The salesman was gone to speak to him for 1 minute. He said and I quote," The manager has rejected your offer with no counter. Have a nice day." I was lied to and treated like a dead beat. Avoid giving this dealer any of your hard earned cash. I found another H3 a week later in better shape, less money and the price on the window was what I paid. This review is the G-d's honest truth so help me.
38 of 39 people found this review helpful.
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Sep 12, 2018
Responded quickly
Is this review helpful? Yes | No
Sep 10, 2018
I am a very busy individual. The salesman contacted me immediately by phone when I expressed an interest in a certain vehicle. He followed up with an email with his personal phone #. I just could not make the time to get to visit the dealer's location prior to another individual purchasing the vehicle. I was called by the company to determine if I was still interested in the car, so I suspected it was about to be sold. My loss, but no harm and no fouls on either side.
1 of 1 people found this review helpful.
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Sep 6, 2018
Prompt call. Knowledgeable salesman.
0 of 1 people found this review helpful.
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5
Sep 5, 2018
Big john Bush is a #1 salesman. Outstanding organization with the customer in mind.
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David
Sep 3, 2018
Dealer was very clear and upfront about how thing's are going to be. Information given was clear without smokescreens which is very important to me. Could easily refer them to a friend.
1 of 1 people found this review helpful.
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Aug 29, 2018
The dealer is a good and honest salesman, But at this juncture in time I still haven't received the title of ownership to the vehicle, I've paid the vehicle in full, so again I'm still waiting to have the vehicle shipped to my state and the title of ownership.
7 of 7 people found this review helpful.
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Reginald
Aug 22, 2018
Great, very helpful. 5
2 of 2 people found this review helpful.
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Aug 19, 2018
More than $2000 dealer fees ! That’s is crazy . I do not care what did you do to the car . It should be clear in the listing . They called right away but do not follow up
18 of 19 people found this review helpful.
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Aug 19, 2018
We emailed dealer that we where driving to drive this vehicle & confirmed it was available. When we arrived at location went inside dealership to inform we arrived (we drove over 60 miles to purchase) After waiting 35 minutes outside and interested in purchasing one of two vehicles on the lot THAT DAY ready to drive it home; NO ONE would come help us nor let us know when they could help us. We where ignored and left after 40 minutes and NEVER saw any sales person to sell us a vehicle this day. Obviously horrific customer service and NO communication at this dealership yet the salesperson emailed me frequently prior to us traveling and wasting our time at this dealership.. Gave dealer SECOND chance didn’t preapprove loan AND (we have our own financing and can purchase cash) NOW they won’t even return emails for us to purchase
25 of 26 people found this review helpful.
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Jame
Aug 16, 2018
I was very pleased with the service they could have been a little quicker but Stephanie was a big help I would definitely refer them
0 of 1 people found this review helpful.
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Aug 16, 2018
They were very responsive
0 of 2 people found this review helpful.
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Aug 15, 2018
Dealer sale person contact me right away I will setup my time this weekend to check it out the car
Is this review helpful? Yes | No
Aug 15, 2018
I specifically requested they double check a Vin on a vehicle , they couldn't follow up on supect vehicle VIN #, they gave an incorrect Vin number labeled for another vehicle and still have not responded for over a week now
15 of 15 people found this review helpful.
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Carlos
Aug 13, 2018
People were great and vary nice.
0 of 1 people found this review helpful.
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Aug 12, 2018
Sales person contacted me and was really nice and answered all my questions.
0 of 1 people found this review helpful.
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25
Aug 6, 2018
This dealer responded several times but I'd already made my selection by the time good communication was available.
1 of 1 people found this review helpful.
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Clinton
Aug 5, 2018
The car I had inquired about had been pulled from their inventory. They removed it from the car guru site because it had not passed their inspection. They contacted me and apologized but had another car of same type available.
2 of 2 people found this review helpful.
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Jul 31, 2018
They called me right away. It was an incredible experience to hear their voices. Amazeballs.
2 of 2 people found this review helpful.
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rick
Jul 30, 2018
the dealer contacted me and i responded with a few questions and have not heard back from them. no follow uo or response.
8 of 9 people found this review helpful.
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Jul 23, 2018
What a bad experience. I called a total of four times over a five day period asking about a car. Every time I spoke to someone they had no idea about the vehicle or would have someone get back to me. I never once got a call back
21 of 21 people found this review helpful.
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Jul 20, 2018
Knowledgeable staff and great looking location. Overall a good experience and I would do business with them again.
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Scott
Jul 20, 2018
Told them that I wanted to trade in my Classic 1979 Corvette and drove 4 hours Saturday morning to get there. when I got there they told me they didn't take trade ins of older cars. It was an 8 hour round trip for nothing!
16 of 16 people found this review helpful.
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Jul 20, 2018
Unbelievable, the dealer has a $1900 dealer fee (salesman, Frank, said they waived $1300, and it was still $600). Description states there are third row seats, there are none. I offered them close to full price, they just needed to provide the seats, and offer was rejected. The dealer fee is a total scam. Beware!!!!!!!! The price is not the price.
29 of 31 people found this review helpful.
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Jul 15, 2018
Great response time.
0 of 3 people found this review helpful.
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Jul 12, 2018
First contact initially started ok, when I asked for Car Fax and additional photos of the 2 accident areas the sales person abruptly ended the contact stating the car had been sold....after several days a still seeing post on the SUV I inquired again only to discover SUV was in-fact still on the market
24 of 24 people found this review helpful.
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Calvin
Jul 12, 2018
Poor experience, had to reach out to them for answers on questions they never called me back on..poor Communication..tried to low ball me on my trade in..
21 of 21 people found this review helpful.
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Jul 10, 2018
Quick response and great information
0 of 3 people found this review helpful.
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Jul 4, 2018
Quick response! Did not purchase but they were quick to answer my questions.
1 of 4 people found this review helpful.
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Randy
Jun 30, 2018
Spoke with Jon (Salesman) on Thursday and made an appointment to look a a vehicle that Saturday. I texted Jon the morning of the appointment to confirm (which he did). I drove 45 minutes and received a phone call from Jon when I was 10 minutes away letting me know the vehicle had been sold the night before. Would have been nice to make sure the vehicle was still available before confirming and me having to drive 45 minutes. I would NEVER buy anything from this dealership and would give them a negative rating.
38 of 38 people found this review helpful.
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Jun 28, 2018
Helpful will be looking at this car soon
0 of 6 people found this review helpful.
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Jun 25, 2018
Because I live in Maryland I contacted the dealer about the car and had my brother to go by and check it out. The car running and my brother said it shut down. The sales rep lied to him and said that this happens when the car sits too long and will shut down automatically. When they tried to restart it he finally figured out that it was out of gas. After waiting for the sales rep to get some gas my brother test drove the car. He stated that the car had to different types of tires. T The car was not clean. and should have been detailed. The sales rep said they don't detail or repair until the car is purchased. The car had a lot of hesitation when trying to accelerate. Upon return from the test drive the car warning lights came on. This car seem to need more work than it was worth. This dealership seems like more flash than trying to sale a good quality vehicle. Try another dealer
34 of 34 people found this review helpful.
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Jun 23, 2018
Had appointment, He was not there, 2nd appointment, wants to sign and commit immediately, he is too busy, will not return calls nor response text for two days and then he has so many deals, very busy
24 of 24 people found this review helpful.
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Starling
Jun 19, 2018
Experience was good was able to work within my budget
2 of 4 people found this review helpful.
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Johnessa
Jun 19, 2018
The car had no gas or a/c to test drive. I never left the lot with the vehicle.
15 of 15 people found this review helpful.
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Jun 14, 2018
Very good experience
0 of 3 people found this review helpful.
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Chip
Jun 13, 2018
Very helpful in answering my questions about the car.
1 of 3 people found this review helpful.
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Mario
Jun 5, 2018
great customer service
0 of 2 people found this review helpful.
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Jun 3, 2018
Responsive answered my questions in a timely manner.
0 of 2 people found this review helpful.
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Jun 2, 2018
Staff made every effort to ensure that I understood everything.
0 of 1 people found this review helpful.
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May 27, 2018
Late response from the dealer first time . Did not respond about my question about Navigation system. Seemed like a general invite to come and see the car. .Will go to see the car soon.
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Eddie
May 24, 2018
I inquired about a 2011 Mercedes-Benz S-550. The salesperson called me and set we set up an appointment to see vehicle. When I arrived on schedule, I was told this vehicle was loaned out. So I ended up purchasing another vehicle. My overall impression of dealership is that is they more interested in detailing a vehicle to make it look good while not enough attention given to service. The vehicle I bought had 4 bad tires, which could have been discovered with a road test. I made salesman aware of tire noise, and they agreed to check. I got appointment to bring vehicle in, and spent 6 hours waiting. They only replaced 2 tires, the other 2 is still on vehicle generating noise. Also, they didn't even check tires for proper tire pressure. Whereas salesman was professional, it was obviously that he lacked competence in knowledge of vehicles. Due to my observations and experience, regrettably, I cannot in good conscience say I would purchase another vehicle from this dealership, nor can I recommend them to a friend.
35 of 35 people found this review helpful.
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Kesha
May 21, 2018
Salesman said he would call me back later the same day because I was in class at the time of his call but he didn’t. By the time I called and spoke to a salesman, the car had been sold. I am looking for another car similar to this deal.
8 of 8 people found this review helpful.
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May 11, 2018
Harvey is great and very helpful , good selection of cars as well
1 of 2 people found this review helpful.
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Antonio
May 6, 2018
Great dealer.
1 of 5 people found this review helpful.
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Jimmy
May 6, 2018
They did contact me&I purchased the vehicle
0 of 1 people found this review helpful.
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May 5, 2018
The salesperson was interesting I called in on one car and was told there was another same year less money was seriously considering but saw the e550 and went in a different direction.
1 of 1 people found this review helpful.
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Allen
May 3, 2018
Dealer does not negotiate Low on trade in Friendly helpful staff Cars detailed
5 of 6 people found this review helpful.
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May 3, 2018
Good knowledge of vehicle
0 of 1 people found this review helpful.
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Apr 25, 2018
I had a great experience with this dealership. They were quick to respond, helpful but not pushy. I had one issue with the car I purchased and they corrected the problem quickly and I was in my way. All in all I would purchase from Atlanta Autos again.
5 of 8 people found this review helpful.
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Apr 21, 2018
The owner was very respectful and flexible but the car was shaking and didn’t seem reliable
8 of 9 people found this review helpful.
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Apr 21, 2018
Very good dealership. Helpful.
1 of 4 people found this review helpful.
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Don
Apr 18, 2018
So far excellent service, picking up the car very soon.
0 of 1 people found this review helpful.
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Apr 13, 2018
America's worst customer service! First of all, they kept me waiting from 11am till 6pm to sell just 1 car! During which time a sales man Dwayne convinced me to buy their Range Rover Evoque promising they'll fix the squeaking rear brakes, turn off the TPM light showing on the dashboard, replace the missing carpets and the broken gas tank lid. Haven waited for so long, when I finished the paperwork at 6pm and was told the car was ready, i was ready to go! I did a quick look around and they have replaced every PHYSICAL items listed above but the TPM light was still showing. I mentioned this to Dwayne who said their technician said it's because of the changing weather and that it should go away after driving for 40miles and above. I took his words and drove off. About 2mins into my trip I checked the compartment of the car and noticed the owners manual was missing, I called Dwayne's cell phone and he did not answer so I texted him and got no response... This was under 5mins after we exchanged numbers. The next day was Saturday March 31, I noticed that the brake was still squeaky and the TPM light still won't go off so I waited till Monday and took the car to them, Dwayne claimed he was busy and couldn't take my call or respond to my text and then called his manager Kai or Kyle not sure which is correct. Well Kai made me understand that they did not have it in writing that they'll fix anything on the car, I told him that's correct, but that I took his sale's man words based on trust considering how big their dealership is. He then confirmed from Dwayne if he made the promise which he said yes. He collected my car key and said they'll fix the brakes and light within 2 hours and call me to come take the car... That was it! They never call me back that day, I called back next day which was a Tuesday, no one wants to talk to me, I called on Wednesday, I got the manager who said the brakes are done but light would be done within the hour and they'll call me, they never did. I called them twice on Thursday morning (4th day) and they dropped the calls twice on me, so I went there with my wife now very upset, we got there and my car sits outside on the lot, and of course the light was still not done! After a few exchanged words between me and my wife and Kai the manager, he apologized for not returning my calls and said I'll have to take the car to Range Rover in Alpharetta and they'll do the light for free, well, I got there and they charged me $82 for the light... Terrible experience!
70 of 73 people found this review helpful.
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Patrick
Apr 12, 2018
I had a great experience and got the car I wanted with no hassle. I would refer all my friends.
0 of 1 people found this review helpful.
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Apr 11, 2018
The Email me the same day
0 of 2 people found this review helpful.
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Apr 10, 2018
Fast response, answers questions quickly
0 of 5 people found this review helpful.
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Jonathan
Apr 4, 2018
Bought a different car from them but same model.. Fantastic dealership. Kai & Gustavo were awesome!
0 of 4 people found this review helpful.
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Johnny
Apr 4, 2018
Excellent customer service! I would recommend this dealership to anyone in the market. Wonderful experience!
0 of 3 people found this review helpful.
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Bill
Apr 2, 2018
When I called on the phone a guy going by the name of Jay answered, I asked about the vehicle and it was like “pulling teeth” I felt like I had to pry information out of him. Jay was going to get back to me “immediately” with some information I request on the auto and guess what? Never heard from him again. Left me feeling like they didn’t really want to sell the auto and I was wasting my time.
31 of 31 people found this review helpful.
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Hoa
Apr 1, 2018
Good
0 of 5 people found this review helpful.
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Mar 27, 2018
Deal lied about state taxes and tried to charge me 3 percent more than the state tax. Lied about the car having the oil changed.
29 of 29 people found this review helpful.
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Mar 21, 2018
Great info
1 of 7 people found this review helpful.
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Mar 21, 2018
Was contacted quickly
1 of 7 people found this review helpful.
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Brian
Mar 19, 2018
car had a dent that they did not proactively disclose. I spotted it myself...
19 of 20 people found this review helpful.
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Mar 13, 2018
Very helpful.
2 of 9 people found this review helpful.
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Mar 13, 2018
Nice
0 of 7 people found this review helpful.
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Anthony
Mar 12, 2018
HORRIBLE what a waste of time, after text messages , phone calls, I was told by one of their experienced sales person that he verified the car in the lot but that it was "raining" therefore he could not provide further pictures I asked for a formal contract to purchase the vehicle in question and asked if they needed me to put a deposit to hold it, ( car shows that it has been at the dealer for over 30 days) I expected a phone call an email or a message but the whole day went by, the next day I called I texted and nothing finally after insisting I was told via text message again by a professional sales person of Atlanta Autos that the car had been sold. Not a phone call not an excuse Do not waste your time, I should have read their reviews before!
44 of 47 people found this review helpful.
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David
Mar 10, 2018
They responded to me in a timely fashion and was nice. The car I was looking for was in a wreck and airbags had deployed so I was expecting a little more wiggle room on the price; needless to say, I didn’t buy the car.
19 of 20 people found this review helpful.
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Murl
Mar 9, 2018
I received an email, but nothing more.
8 of 11 people found this review helpful.
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Mar 8, 2018
Terrible experience. Couldn’t buy what I wanted. They practice the worst of the worst sales tactics. I even talked with the General manager directly, asking him to deal straight with me as I was buying site unseen, 3000 miles away, and their first proposal finally appeared (after 3 days of asking) with a $699 Dealer Service fee, a $245 Titling fee and a $499 fee with no description. $1443 in fees on a $10,600 used car purchase! I objected to the fees and never heard back. 3 days later, I gave up and I bought elsewhere.
44 of 46 people found this review helpful.
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Mar 3, 2018
Be careful dealing with these guys, they are very shady. I asked for a reliable family car. The first car they show me wouldn't even crank up, the second car they showed me had no brakes (the peddle hit the floor). Please do not shop here if you want a reliable car.
38 of 42 people found this review helpful.
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Mar 2, 2018
Salesman was helpful ,informed and easy to work with only problem at the time someone misplaced the car keys.
3 of 6 people found this review helpful.
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Feb 21, 2018
Took four days to respond. After responding wouldn't work with me on the price. They stated that the price was firm no haggle no coming down ect. Two days later they lowered the price by $1,000 then about a week goes by and they drop the price by $2,000 and never told me directly about the price drop cargurus did
52 of 54 people found this review helpful.
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Brenda
Feb 21, 2018
I received an instant reply, followed up by my preferred contact method. The dealership stays in touch not too much and not to little, great customer service!
2 of 4 people found this review helpful.
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Feb 8, 2018
Horrible episode! I have been looking for an 08 white 650i coupe with decent mileage for 6 month's. I finally found one on "Cargurs". Made an appointment for Saturday after discussing car via email with" Travis" on Friday most of the day . Emailed Travis Saturday morning. to let him know i was on the way. Drove an hour away to dealership. Travis was busy with another customer but someone was kind enough to get me the keys. (Mind you its the only white 650i hardtop on the lot. ) I Started the car, to check it out & was about to take it for a drive when another salesman comes up and starts staring at me ?, I say to him" I'm already being helped" and he says" this car is sold and the buyer is here!?" I asked supposed buyer when he bought the car? he said on Tuesday of that week!! Without a word , He and the alleged buyer jump in the car and drive off privately!! No one comes back outside to speak with me or acknowledge my presents..... after going back in the building, finding the person who brought me the keys. He said nobody knew the car had been sold and it was still listed in system as available... ( fyi.on my "Guru alert "the price had dropped from $13,9 to $12,9 from Thursday night to Friday evening?) He didn't know what was going on and neither did anyone else?! Suggested I look around around and see if I saw anything else I liked....and he would see if it was really sold or not!! I told him I came to ready to buy that car! & My banker was ready, just waiting on my approval & confirmation! He finally apologizes and gives me a card and tells me he will try to find me another white coupe then asked how money I could get approved for ?? Still no call from anyone ! It was complete waste of my time on my only day off. Horrible customer service, salesmanship and professionalism ... sloppy and rude!
75 of 78 people found this review helpful.
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Feb 8, 2018
We had a wonderful experience with Atlanta Autos! I called and talked to Jay after inquiring online about a 2015 Range Rover Sport. Jay became our salesman and answered all of my questions about the car. After deciding that this was a very close match to the car I was looking for, we planned a trip from Tallahassee FL to Atlanta. Once at the dealership we met the manager, who was very personable and worked with Jay to accommadate us with several requests that we had. They sent the car to have a tire replaced, did an oil and lube job, sent it back to the detail shop to work on a couple of areas of concern, and addressed a sensor light that came on during the test drive. At the end of the day the sensor light needed to be addressed by the Land Rover dealership. It was decided, after talking it out, that we would go home, they would take the car to the Land Rover dealership, get it the car hooked up to the proper diagnostic machines, and have it delivered to us in Tallahassee on a hauler. They communicated with us with updates throughout the entire process. All in all it was a very good experience, handled in a very professional way! We would definitely recommend this dealership!
5 of 8 people found this review helpful.
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Telo
Feb 7, 2018
I called on a Saturday to inquire about the vehicle , said it was available and we set up a time on Sunday to see it , when we called on Sunday to confirm our appointment the sales rep we were supposed to meet now wasn't going to be there but we could meet someone else , when I told this guy on the phone about the vehicle we were coming to look at he tells me they sold it on Friday the day before I called to inquire about it . I have a feeling they were trying to use a bait and switch tactic on me once I had gotten there , so I'm glad we called ahead of time so we didn't have my time and gas wasted
23 of 24 people found this review helpful.
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Feb 7, 2018
My experience was very good the only thing missing is a phone call from the dealership
3 of 8 people found this review helpful.
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Stanley
Feb 4, 2018
Trying to sell me a car with the check engine lights on
21 of 22 people found this review helpful.
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Kevin
Feb 3, 2018
Good representative
3 of 7 people found this review helpful.
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L
Feb 1, 2018
This is the most unprofessional dealership I have ever experienced. I was interested in purchasing a 2007 Toyota RAV4. The asking price was $9000, $1000 more than I was willing to pay, but I spoke with the salesman, Shawn, and I paid $100 to have the car inspected before discussing a purchase price. The car had multiple major issues, including a bad water pump and struts, totaling over $2000 in repairs. When I spoke with Shawn the next day about the repairs, he told me that he was not willing to go down on the price more than $200. This particular car has been on the lot for over two months, which I know at most they paid $5000 -$6000 for, and they were asking over $9000 This was an extremely unprofessional person, and I wasted $100 on good faith that he would negotiate the price of the car based on the condition of the car. I offered $8100 for the car, and he refused. I'm sure the car will go back on the lot for the next poor soul unaware of the $2000 of repairs that need to be done. This is a very shady outfit and I would warn anybody to stay clear of them. Worst experience ever!!!
68 of 71 people found this review helpful.
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Steven
Jan 25, 2018
I received the initial response, but no follow on info or contact.
14 of 16 people found this review helpful.
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Jan 25, 2018
There great!
2 of 19 people found this review helpful.
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Jan 24, 2018
helpful
0 of 13 people found this review helpful.
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Jan 21, 2018
Verry good
1 of 18 people found this review helpful.
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CJ
Jan 20, 2018
Quick response
2 of 16 people found this review helpful.
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Jan 19, 2018
didn't answer my questions. Needed to find out the history of the vehicle with two accidents and location summary. Just said" call number below"which wasn't anywhere to be found
25 of 27 people found this review helpful.
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Sam
Jan 17, 2018
The sales rep, Mitchell, was very helpful. I haven’t purchased yet but am considering it.
1 of 9 people found this review helpful.
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Toby
Jan 15, 2018
Did not respond in a timely manner. I never received a call back from the voice mail I left. Finally was able to reach someone on the phone two days after I sent my application online after calling all day with either no answer or someone answering and hanging up. After two days of just trying to purchase a particular vehicle that was listed was told the owner was giving that vehicle to a family member. They should have just said that from the beginning instead of putting me off for two days.
26 of 27 people found this review helpful.
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Jan 15, 2018
Nice
0 of 9 people found this review helpful.
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Jan 14, 2018
I purchased 2008 Black Tundra. Experience was good but lengthy. After finance challenges were worked out the deal went smoothly.
3 of 6 people found this review helpful.
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Jan 14, 2018
Terrific
0 of 11 people found this review helpful.
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5
Jan 12, 2018
Yes they sent email, it said call my direct line below ( no number) called dealer twice left messages near got a call. One star for having a great car at a good price with nice pics.
14 of 17 people found this review helpful.
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Jan 11, 2018
Good
0 of 14 people found this review helpful.
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sydney
Jan 6, 2018
great car, salesmen let you look on your own until you come to them and don’t bug you the whole time. this is a great dealership.
5 of 8 people found this review helpful.
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Jacquelyn
Dec 27, 2017
Excellent
0 of 10 people found this review helpful.
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Dec 23, 2017
Contacted dealership concerning this truck and spoke with salesperson. He told me on the phone he would call me back. 14 minutes later the price went up by 1000 and I never heard back. Very qualified buyer.....
16 of 18 people found this review helpful.
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Dec 20, 2017
I appreciate them contacting me immediately. I will make my way to test drive it today.
3 of 7 people found this review helpful.
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Don
Dec 19, 2017
They stopped contacting me when i inquired about a trade. Not professional.
20 of 20 people found this review helpful.
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John
Dec 18, 2017
Mitchell (our salesman) was very helpful and the deal was good on the car. Pleased with his responsiveness and helpfulness. I would recommend him for your next car purchase.
2 of 4 people found this review helpful.
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Jill
Dec 18, 2017
Instead of answering my questions via email, they wanted to me to call them. I understand that they think if a salesman can get to me, I'd be more influenced to purchase the car, but I'm a bit different: refuse to answer my questions via email or live chat, and I'm done....and no longer interested. thanks.
21 of 22 people found this review helpful.
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Dec 17, 2017
While I appreciate a response, I suspect it was an automated one. They did NOT answer the question that I had emailed them.
13 of 14 people found this review helpful.
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Dec 12, 2017
BMW was sold before I got there, no big deal it happens. Found a Tesla I like as well as a Mustang. Here are where the issues kicked in. 1) Tesla had less than a 30 mile charge left on it when I test drove, so it was slow, had to floor it to get it to move. 2) Sales rep was nice but told me they are a ''volume mover'' and couldnt take 2-3k off any of the cars I was asking about. Hundreds maybe thats it. They have competitve online pricing but they literally just lowered the price of one of the cars I asked about by 2k last night, just one day after visiting the dealership. 3) When I asked about taking 2-3k off the car the sales rep said he wouldn't even go ask because it would be a slap in the face and there is no rhyme or reason to go ask for money off the car. Said if I had a reason he would, but that it would be disrespectful to ask that question otherwise. Sorry but part of buying a new/use car is negotiating the price, telling a customer you can't do it after trying is one thing, but telling a customer its a slap in the face to ask is ridiculous. Overall, they have a great selection of cars and their online pricing is competitive, but my experience there was the worst of any dealership I have been to, that is coming from someone who has purchased 14 cars in the last 10 years all from different dealers across the southeast.
55 of 57 people found this review helpful.
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Dec 5, 2017
Drove 3hrs to find garbage trucks both were rusted out under bed and when I test drove one the check engine light come on quickly. The inside was trashed also I will not ever go back.
25 of 28 people found this review helpful.
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Dec 3, 2017
Wouldn't even give me NADA on trade. Asked the salesman to call me following day to make deal on the vehicle and he never called me back....vehicle sold.
20 of 21 people found this review helpful.
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5
Dec 3, 2017
Multiple attempts thru text and email to get info. Only one response that said, “Sorry, been real busy”.
15 of 15 people found this review helpful.
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Robert
Dec 3, 2017
Fast reply.
1 of 9 people found this review helpful.
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Veronica
Dec 2, 2017
Had a meeting with this guy and drove two hours to find out the car was sold the night before. Guy walks away and gives us to another salesman to take care of. Not a good way to do business since I had cash
24 of 24 people found this review helpful.
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Nov 30, 2017
Great selection of cars. I ended up purchasing the Maroon Tesla (that I love). They work with me on my trade-in and I got a decent price. I have a couple recommendations. Provide your customers with something to eat when the wait to purchase a vehicle is too long. We waited 3 hours because they only had one Finance Manager. Also. Invest in some sofas for customers. We had to sit on hard chairs for that long period of time
11 of 13 people found this review helpful.
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Nov 30, 2017
Nice staff,my phone call was answered almost right away with great info on the car that I was looking to buy.
1 of 5 people found this review helpful.
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Gregg
Nov 28, 2017
Did not respond to mileage issue on carfax after multiple asks.
15 of 16 people found this review helpful.
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Nov 28, 2017
No one aswered my email requesting a copy of the CarFax. I went to the dealership and met Shawn. He was laid back and very helpful. I thought the dealership had a large selection of vehicles to choose from. One thing to check BEFORE you go to the car lot - go to Car Gurus print up the same cars info...5 cars were all $3,000 LESS than the price they will tell you at the dealership.
15 of 16 people found this review helpful.
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fennie
Nov 25, 2017
Yes response came very quick
0 of 3 people found this review helpful.
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5
Nov 24, 2017
Guy blew my phone up and I talked to him and sent him all my cars info to see about trade offer and then he fell off the earth. By the time I talked to him again three days later the car was sold. Not happy.
10 of 11 people found this review helpful.
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Tom
Nov 23, 2017
they called and told me the vehicle was on premise... I arrived within an hour and they told me they sold the vehicle the day before and then tried to sell me something else.....
14 of 15 people found this review helpful.
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Nov 22, 2017
I spoke with a salesman, I asked for closer photos to determine if the unit was going to be a possibility, he told me there were photos of the vehicle on the site so went to their website to 3 of the same vehicle I didn't find them so I was told that he wasn't going to waist his time. I called to the store asking management for assistance on locating the vehicle's and problem was they have several stores and I needed the email site for that store finally viewed and decided not to buy from this company.
13 of 13 people found this review helpful.
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Martin
Nov 21, 2017
Like this place. Kevin is currently working on my holidays gift from Atlanta Auto. He is making sure I get the ultimate deal possible. I'm sure to take home my dream car. And you know what else they have? Crazy inventory and the prices are so nice that you'll think they come from Ali Baba movie. Thanks brother Kev, thanks CarGurus. I'll add CarManitu.
0 of 8 people found this review helpful.
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Cecil
Nov 20, 2017
Good
0 of 3 people found this review helpful.
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Derrtick
Nov 19, 2017
it was great I purchased the car.
0 of 4 people found this review helpful.
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Nov 14, 2017
It took them 6 days to reach out to ask if I was still intrested
6 of 6 people found this review helpful.
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Nov 12, 2017
Very hospitable and no hassle.
1 of 4 people found this review helpful.
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Jeff
Nov 11, 2017
If you are looking for that Special car for yourself or for somebody else you won't go wrong here. And a special thanks to my Salesman Dwayne Howell St. Your the best . Thanks for all your efforts Jeff
1 of 3 people found this review helpful.
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Michael
Nov 7, 2017
Great dealership and nice people. Biggest issue was how long it took to get the car sold to me, was a long day out there.
1 of 3 people found this review helpful.
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10
Nov 7, 2017
Just ask for Dwayne he will take care of everything. Best experience I have ever had hands down. This place is the best.
1 of 4 people found this review helpful.
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Charmayne
Nov 6, 2017
Very good
0 of 3 people found this review helpful.
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Jay Rob
Nov 2, 2017
I had a very good experience with Atlanta Auto
1 of 4 people found this review helpful.
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Carolyn
Oct 26, 2017
I was greeted very professionally with the car that I was interested in as I drove on to the lot. My salesman Chauncey was super nice and treated me well. There was no pressure and the process was easy. I do think the there should have been a better cleaning on the vehicle at the time of purchase.
4 of 7 people found this review helpful.
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columbus
Oct 26, 2017
Great
1 of 3 people found this review helpful.
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Oct 23, 2017
OMG..this dealership is awesome. After getting disappointed from another dealership my husband and I pulled over and got on our phones to check out some other cars in the area. I found a car that was very nice and I told my husband hey we’ve drove 6 hours to come to ATL to get disappointed let’s at least go check this other vehicle out. He said ok so I called Atlanta Autos and spoke to a young lady and told her the car we were interested in and she said yes it’s here.. she said come on by and take a look at it.. I said ok she said your sales person you will ask for will be Kelvin.. I said great see ya in 22 minuets.. she said alright.. we put the address to Atlanta Autos in our GPS. When we arrived I said baby this place looks way more professional than the one we just left from they got it going on. He said yes they do baby. We parked and walked inside and was greeted by a salesman and I told him we were looking for Kelvin.. he said ok he’s right over there have a seat at his desk right here. So we did.. shortly after Kelvin came over and greeted us and I told him what we would like to look at. He said alright let me get the keys.. my husband and I then walked outside while Kelvin grabbed the keys.. I walked up to this super clean AMG and was like WoW baby look my husband said baby that’s nice I said yeeeeeessssss.. by that time Kelvin was out with the keys to the AMG we came to check out.. Kelvin said hey I see what type of car y’all are interested in why don’t you check out this beautiful car your standing next to it’s an 08 and the other car is a 2012 the difference between the one you came to look at and this one is one has two doors and the other one has four doors.... and you will save yourselves several thousand dollars... so my husband and I looked at each other and agreed it was worth a look at.. so we told Kelvin alrighty get the keys and we will go check out the 2012 AMG. So while Kelvin was getting the keys we checked out the 2012 AMG and we was not moved at all the car was just ok but not really what we wanted. We then got out and checked out some more vehicles and Kelvin returned with the keys to the beautiful AMG.. we took it out for a test drive and was blown away. That car felt and looked and smelled brand spanking new. We continued to test drive the car for awhile and my husband said baby I want it... I said really he said baby yessssssssssss it’s to beautiful to pass up. At that time we didn’t know the price of the car because Kelvin said it had just came in like two days before and they haven’t even had time to list it on there website. So I told my husband ok let’s head back and see the price and go from there. When we got back I asked Kelvin what the price was and we were kinda shocked it was kinda up there but we were still interested and wanted to give it a shot.. we told Kelvin we had a car we wanted to trade and he said ok where is it I am going to go look at it... so he did he returned and gave us a number and he wasn’t even satisfied himself he said hold on he left and about five minutes later he came back with a way better number.. they gave us the full pay off of our car and more... we were like wow... let’s do business.. since we were from out of town my husband was interested in doing business with our credit union so he called them.. we waited for about ten minutes to get there answer and was then let down by them...I told my husband hey let’s try to get financing through someone else our credit union is not the only place that can finance cars.. my husband agreed but he said he liked there interest rate.. so Kelvin said why not give it a shot.. I filled out the application and submitted it... and about 10 mins we were told we were approved...Kelvin then came back with a paper with some numbers and told us we weren’t going to like the monthly cost and he didn’t even want to show us... man those payments were $750 and up and we have pretty good credit... we then decided that maybe the car was not for us. Kelvin talked with us for a minute and said hold on... he left and in about 15 minutes we was greeted by the sales manager Mike he explained to us that yes we were approved really wanted to see us in this car .. we were like ok thank you he said that’s why I dropped the price for y’all.. my husband and I was like wow ok... Kelvin then returned in like 15 mins... they had dropped the price of that car $6000 and of course the payments had dropped to something way more affordable to us...Kelvin said this is the last shot I’ve tried everything that I could because I really want to see y’all in this beautiful car... so my husband and I went back outside to look at the car and talked and my husband told Kelvin let’s get this paperwork done so we can ride man... the look on Kelvin’s face was priceless he said alrighty let’s go... we then went inside and filled out the paperwork and became the new owners of a beautiful well maintained CL 63 AMG. We were some very happy customers. Kelvin Young is the best salesman ever he went over and beyond to get us in this car and we really appreciate everything he did for us.. he was down to earth and told it like it was no beating around the bush and that’s what we liked. Everyone here at this dealership was cool and very professional. We would highly recommend Atlanta Autos to anyone looking for a very nice vehicle.. these people are outstanding and Kelvin Young should get the customer service award of the year. Thanks Atlanta Autos for everything you did for us to make our weekend trip to Atlanta a beautiful one.
14 of 16 people found this review helpful.
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Oct 19, 2017
The experience was not good..A dealer name John tried to sell the car for 2000 more and included fees that were not discussed..
16 of 16 people found this review helpful.
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Derrick
Oct 14, 2017
service is trash. took days to call back with updates. i only got these updates because i was on point with the follow up. nice guys. but they aren't really about much. if you have a-1 credit they'll be great i'm sure since the sale will be so easy for them. that's what they sit around and wait for. hopefuls.
8 of 9 people found this review helpful.
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Tewanda
Oct 12, 2017
I absolutely love my truck
0 of 3 people found this review helpful.
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Oct 11, 2017
Very helpful
0 of 3 people found this review helpful.
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Oct 9, 2017
Very fast follow up!!
1 of 4 people found this review helpful.
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Oct 8, 2017
Salesman was very Honest and upfront! I will surely by the S-Class Mercedes Benz when their is a price drop. I would recommend this dealer to all my friends!
2 of 4 people found this review helpful.
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Oct 5, 2017
Honest and trustworthy
0 of 2 people found this review helpful.
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Morris
Oct 5, 2017
Nice vehicles, helpful associates.
0 of 3 people found this review helpful.
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Oct 5, 2017
Provided prompt replies
0 of 3 people found this review helpful.
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RogerE
Oct 3, 2017
This deal seem too good to be true, I was contacted and told that the car was not available, and then contacted a second time and told that the car was still available . If it seems too good to be true usually is .
14 of 14 people found this review helpful.
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Hamza
Sep 29, 2017
Great
1 of 3 people found this review helpful.
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R
Sep 25, 2017
They added $3,000 to the price of the car because I was not paying cash.
25 of 25 people found this review helpful.
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Sep 21, 2017
I called and spoke with a salesman , I was informed that another salesmen was going to call me back in 15min. I waited 2 hours no call . So I called back and the guy said he forgot to call me back . I informed the I was coming from out of town and I was interested in a Mercedes. Upon arrival two days after the ph call, the salesman totally forgot the conversation we had. I show him the Mercedes that I was interested in he go and get the car from the VERY BACK of the lot. The car had several scratches, looks as if a kid put chocolate on their Hands and rub it on the inside of the car . I could not believe he actually tried to sale me a nasty beat up car . You forgot to call me back then you bring out a nasty car that need to be on a tote the note lot . My experience was horrible and I will not recommend my family not friends purchased a vehicle at Atlanta Autos.
37 of 38 people found this review helpful.
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Charles
Sep 21, 2017
Positive and timely information was provided by the this dealership
3 of 5 people found this review helpful.
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Sep 19, 2017
Do NOT buy from this dealership. Salesman misrepresented the mechanical condition of the car. When it arrived it had a busted radiator hose, oil leaking all over the drive belt from the valve cover and two other places. A car with no known mechanical problems turns out to need $2700 in repairs. Then it took them a month to send me the title, and in my state one starts accruing penalties after nine days. Despite repeated calls and assurances that someone would call me back to rectify the title issue, no one ever called back. Terrible experience all around.
47 of 48 people found this review helpful.
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Don
Sep 17, 2017
Flew personal plane 2 hrs to Atlanta. Salesman didn't even have the car washed before I got there. Even had trouble finding it on the lot. He could have been much better prepared for my visit
28 of 30 people found this review helpful.
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Ali
Sep 14, 2017
Everything was super fine.
0 of 6 people found this review helpful.
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Skip
Sep 12, 2017
A nice bunch of people
0 of 5 people found this review helpful.
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Gene
Sep 10, 2017
Hi everybody, before you decided to buy car from this dealership, check car fax. Salesman was nice, but he forgot to tell me about accident, air bags was deployed. Everybody be careful. Don't trust to dealer.
34 of 34 people found this review helpful.
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5
Sep 9, 2017
Straight forward and down to business. Kudos to Derrick and Abdul.
0 of 3 people found this review helpful.
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Sep 7, 2017
A lady finally called me two (2) days after I contacted them. I asked for some closer pictures and the final price with taxes and all, mainly better pictures of the front(scratches, road/rocks damage). And I had a question if the suspension had been lowered and I had a question if it was an M series. She said she would get back to me asap and that was over 24 hours ago. I have since bought a car from another dealer.
24 of 25 people found this review helpful.
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Scott
Aug 28, 2017
I asked 2 times for a carfax and more info and said i was not local and out of state. i only got a genaric responce to come in and see the car. no other response when again i said i was not local, and wanted more info and a car fax
29 of 32 people found this review helpful.
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Eric
Aug 24, 2017
I can truly say that out of all the Auto Dealerships I've visited in my life; this has been one of the best experiences with the salesman! Dwayne Howell Sr. was great in explaining everythin from A to Z without being pushy or negative. I highly recommend this establishment and am definitely doing business in the near future with them!
7 of 9 people found this review helpful.
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Devin
Aug 21, 2017
Great
2 of 10 people found this review helpful.
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Mike
Aug 21, 2017
very good
1 of 8 people found this review helpful.
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Jul 20, 2017
Satisfied
3 of 14 people found this review helpful.
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Jul 20, 2017
I had 2 people call and send me info
2 of 11 people found this review helpful.
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Jul 18, 2017
Quick response, but the vehicle sold quickly.
1 of 8 people found this review helpful.
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Jul 4, 2017
Everything went well
1 of 14 people found this review helpful.
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Shebbie
Jun 22, 2017
Everyone was very helpful and prompt to meet my expectations and more. I was very please with their service, I will recommend them to friends with no problem. Oh, I love my car
4 of 8 people found this review helpful.
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Jun 21, 2017
Awesome transaction and lowest rate I've been quoted on late model used compared to 5 other dealerships
3 of 6 people found this review helpful.
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Mark
Jun 15, 2017
Dealer response to my question was quick and ready to help
1 of 6 people found this review helpful.
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Virginia
Jun 12, 2017
Hrlpful. But they were a little confused about the vehicle. I heard different things from different people. The car sold before we could see it. Luck8ly, they caught us before we drove 1 1/2 hours yo see it.
12 of 17 people found this review helpful.
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May 30, 2017
We met with Adam who was very nice and professional. Told us the spec of the car and let us test drive it. He was very sociable and seemed to really care which made the experience go very smoothly. Have us a great deal on a 2006 Ford explorer and thing runs like a dream. All in all if I ever need another car and happen to be in Atlanta I would shop there again.
6 of 7 people found this review helpful.
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May 30, 2017
We specifically told them we didn't want the extra warranty and that and another random charge was added into my financed amount. But we caught it and had them take it off. We waited on the finance guy for about 2 hours. And there was only one other customer in the building. There are a lot of men walking around, looking busy, but doing nothing. The next day I was going over my paperwork and noticed the temporary tag they gave me was for a completely different car. When I called the dealership to try to get it fixed, it took 5 calls to get someone to talk to me. He said he was a manager there and promised to call me back. It took my mother (who is an attorney) to call them the next day and get that fixed. When she asked to speak to the salesman who sold me the car, she was told he didn't work there any longer. Honestly if it weren't a really good deal for the vehicle I got I would have walked out and not looked back. Terrible customer service. I should have read the reviews before going there. Lesson learned.
50 of 52 people found this review helpful.
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May 28, 2017
Reasonable,fast, friendly
2 of 9 people found this review helpful.
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May 27, 2017
Very helpful throughout the entire process
1 of 7 people found this review helpful.
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May 25, 2017
The first rep I contacted took 11 hours to contact me back, and did so with the wrong name. That time I had texted the dealership, but the second time I called. The second time, someone answered right away, had the car pulled up when we get there, and then later when we mentioned we found another car with similar miles for less, matched the price. Everyone seemed attentive, and reasonable, and the car was just what I was looking for. Good experience, good car, good price.
10 of 11 people found this review helpful.
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Michael
May 24, 2017
The Gm sent out a generic email saying someone would contact me within 24 hour. It never happen!
26 of 29 people found this review helpful.
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May 11, 2017
Went to this lot twice for the same car. SMH. I inquired about the car online and was emailed by a sales rep. I responded back and got no response. I figured this deal is too good to pass up, I'll just stop by after work. I get to the lot and a dealer finds the key to the car but has me follow him around the lot as he pushes the unlock button to find the car. (Like really?) Then he tells me its sold. The very next day I speak with another dealer who said the car is still there and hasn't been sold, no down payment has been put on it. He tells me to come in after work. I get there and I wait awhile for them to find the keys. I view the car and it looks REALLY bad. They didn't clean it out at all. It had a smell, it made a noise when it ran and interior had some damages as well. THEN as we're standing there he says the car is sold. Someone put a few thousand down to hold the vehicle. Of course now he's offering other vehicle options. I'm thinking so you couldn't have researched this prior to me driving all the back up here 2 days in a row. Needless to say, thank god I dodged a bullet because I would have turned down the car anyways and the service wasn't too good. They need to work on communicating with one another and have a system that tells you where cars are located if you have more than one lot housing your vehicles. You should know where a vehicle is located and if its being sold. And don't have me follow you around a lot to find a vehicle, just tell me to wait inside and pull up the vehicle when you find it or have me come directly to the vehicle once you've found it. Its just the little things.
62 of 64 people found this review helpful.
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5
May 1, 2017
Low balled, insulted, and then waited 5 minutes for Dealer to locate keys to MY car. Blocked in due to the severely congested lot and 1 customer blocking exit. Skip this one and shop elsewhere.
50 of 54 people found this review helpful.
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Kevin
Apr 30, 2017
They never called back. At times were unfriendly or rude. Had no desire to work with me. Basically said they didn't want to deal with me unless I was on site. I am in California, they are in Atlanta. No real way to do buisness with people like that. I reach out to them three times. Each time there was a apology for not getting back to me. Bad, bad bad. All bad.
37 of 39 people found this review helpful.
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Edward
Apr 27, 2017
The dealer sent an email and stated a sales person would contact me, but it never happen. I called and spoke with a sales person, then drove 3 hours to check the truck out. When I got there I was told the truck was $2000.00 more than what it was priced on web site( the price had been switched on the web page), and that I did not see the lesser price, I know what I saw. Smelled like a bait and switch game to me. I refused to pay the raised price and left the dealership. The dealer called wanting to go with the price I saw on web site, but my now I am feeling a dishonest scheme from this dealership. The web site price should have been honored the first time. My gut feeling was to leave and not look back. If I can not trust the dealership the first time, how can I trust them a second time? Buyer BEWARE!
44 of 49 people found this review helpful.
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Esmeralda
Apr 21, 2017
Great service
4 of 10 people found this review helpful.
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Steve
Apr 19, 2017
Responded but not the specific car I want to buy
3 of 8 people found this review helpful.
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Apr 16, 2017
I was not able to purchase the vehicle but the service in communication and followup was sincere care with a willing to ensure I was satisfied. They Graciously said if another car comes to mind they are there for me. Clearly a customer driven staff and company!
3 of 8 people found this review helpful.
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Apr 15, 2017
Be prepared to come out the pocket to fix things on the car that your purchase up to 1k depending on the type of car
20 of 22 people found this review helpful.
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andy
Apr 13, 2017
the dealer contacted me 7 day after i sent email by that time car was already sold.. poor responce..
19 of 20 people found this review helpful.
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Apr 12, 2017
Very responsive and easy to deal with. Helpful and no pressure.
3 of 7 people found this review helpful.
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Lamar
Apr 11, 2017
I received a call right away and they worked with my schedule as to when I could see the car.
0 of 3 people found this review helpful.
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Sharon
Apr 6, 2017
Car salesman was very nice.
1 of 6 people found this review helpful.
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Dewayne
Apr 4, 2017
The fx45 we bought was perfect for us the salesman Derek was a great guy we will be back for another purchase!! Thanks my wife loves the infinity!
3 of 4 people found this review helpful.
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Mar 28, 2017
Dealer never called back. Made promises to send picks never did. Dealer stated price was quoted incorrectly on CarGurus, and made the price highr than listed. Inquired about seeing the car in person, was told owner of vehicle was driving car around, never got a call back. These people are sleezy
29 of 32 people found this review helpful.
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Mar 18, 2017
They sold a car before I can get it I had paperwork and everything I read and a check ready bad business I will never go there again they need to lose their license to operate
26 of 28 people found this review helpful.
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Lisa
Mar 17, 2017
I hate buying cars but it was a relatively good experience! Be prepared to pay the advertised price though, little to no negotiation. Staff was friendly professional and polite. Especially Chansey. I would recommend them to my friends.
3 of 5 people found this review helpful.
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Doug
Mar 17, 2017
Great experience. Derek was a fantastic sales representative. I purchased the vehicle I inquired about.
1 of 2 people found this review helpful.
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Don
Mar 14, 2017
excellent service, congested lot but they are relocating to bigger and better facility.
0 of 3 people found this review helpful.
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Mike
Mar 14, 2017
fast , friendly , knowledgeable!!!
0 of 1 people found this review helpful.
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5
Mar 11, 2017
No call back on my trade after providing VIN.
14 of 14 people found this review helpful.
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Rafael
Mar 10, 2017
Spencer was a great salesperson keeping us updated even while he was with other customers. The long wait for loan paperwork was longer than expected but in all fairness was a great experience!
2 of 3 people found this review helpful.
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355
Feb 22, 2017
They wouldn't even bother to bring the vehicle that my wife and I were interested in outside for a test drive, because it was lightly raining outside, then they low balled the day lights out of me on my expensive SUV trade in and weren't willing to negotiate in the slightest way.
35 of 37 people found this review helpful.
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Feb 20, 2017
Liars, cheers and theirs. Changed price from advertised price. Added "dealer costs "
42 of 42 people found this review helpful.
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Feb 19, 2017
Way over priced cars and poor financial lender choices. Unfriendly sales staff also. Wasted my time trying to work with them.
34 of 37 people found this review helpful.
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Feb 12, 2017
Quick contact and good follow up. Did not make a deal.
7 of 10 people found this review helpful.
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Kimberly
Feb 3, 2017
Very helpful when responding!!
3 of 5 people found this review helpful.
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Mitchell
Feb 3, 2017
One of the best car buying experiences I've ever had. Will definitely look at what they have in inventory if I ever buy another car.
1 of 6 people found this review helpful.
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Reid
Feb 3, 2017
A salesperson called me the same day and we schedule to meet the next day drove to the location just to find out that the car wasn't ready to be tested driven 2 hours wasted
30 of 30 people found this review helpful.
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Michael
Feb 1, 2017
I've had a great experience with this dealership so far. My car arrived a day earlier than promised. I'm loving my ride too
0 of 5 people found this review helpful.
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antonio
Jan 23, 2017
They contacted me immediately... excellent
4 of 12 people found this review helpful.
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Bobby
Jan 22, 2017
Good email communication. I am planning to set up a test drive.
2 of 9 people found this review helpful.
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david
Dec 26, 2016
Responded to email and answered questions quickly
4 of 9 people found this review helpful.
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Soham
Dec 26, 2016
timely
0 of 9 people found this review helpful.
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Sean
Dec 23, 2016
great sale rep. stayed in touch. Car sold before I could get to Atlanta area.
3 of 9 people found this review helpful.
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Charlie
Dec 12, 2016
Easy to deal with. Low no hagle price. Derick is great to deal with.
1 of 8 people found this review helpful.
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Dec 12, 2016
Car was to far for me to travel but dealer was quick to respond and willing to do what ever i needed.
3 of 6 people found this review helpful.
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ANDREA
Dec 9, 2016
Nice salesman but the car was sold the day before I arrived. I was unhappy that it was still posted on their website though.
8 of 12 people found this review helpful.
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jason
Dec 8, 2016
employees know nothing about the car i called about, nor did they return the email that i sent.
18 of 19 people found this review helpful.
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Eric
Nov 29, 2016
Great Communication and follow through
1 of 5 people found this review helpful.
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Leon
Nov 29, 2016
E-mail me with a different car and price.
15 of 17 people found this review helpful.
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JESSE
Nov 26, 2016
Very interested. Quick response.
1 of 6 people found this review helpful.
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Jason
Nov 25, 2016
Dealer worked with me and gave me a great deal. Car came exactly as advertised.
7 of 11 people found this review helpful.
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RJ
Nov 20, 2016
Overall the experience was okay. Salesman was aloof. Didn't really need my sale because I was not purchasing one of their luxury cars. Purchased down the street
16 of 17 people found this review helpful.
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Vic
Nov 20, 2016
Had several contacts....said they would get back with on certain things...they never did.
15 of 15 people found this review helpful.
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Joseph
Nov 11, 2016
So far so good.
2 of 9 people found this review helpful.
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Salam
Nov 5, 2016
I bought the car from the show and there were some observations and the agreement Repair notes after the end of the sale, and now they tell me we can not repair all the notes
64 of 64 people found this review helpful.
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Alice
Nov 5, 2016
Everyone was very pleasant.
1 of 12 people found this review helpful.
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Kendrick
Nov 4, 2016
Great experience respond with no hesitantion . I will do business with in the future.
3 of 11 people found this review helpful.
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Consumer be aware
Nov 2, 2016
Need a certified mechanic an have car put on rack to confirm condition. Previous purchase of a different car had major damage an was dangerous to drive. No concern for my life.
62 of 62 people found this review helpful.
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Chrryl
Nov 1, 2016
Dealership very professtional help me with every thing to get this car.
3 of 11 people found this review helpful.
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Kimberly
Oct 25, 2016
After one message he never responded to me.
21 of 22 people found this review helpful.
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Carmen
Oct 25, 2016
A+ very nice selection car &Trucks
4 of 13 people found this review helpful.
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Jessica
Oct 24, 2016
Tried completing a deal with this dealership and they sold the car I wanted to purchase. I had already spoken to the one of the sale reps and applied for my financing. Typical dealership.
32 of 32 people found this review helpful.
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Kimberley
Oct 24, 2016
Never will I walk in there again! The day I went to get my car, the finance manager had left and the salesman didn't bother to call me and let me know. The next day, they sold the car before I could get there. I found a better one that had not been hit and I like it more, so I guess I should say thanks for having bad manners!
50 of 50 people found this review helpful.
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Faustin
Oct 15, 2016
Good. Couldn't agree on the price but they are very professional.
5 of 8 people found this review helpful.
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Oct 11, 2016
This is the rudest dealership I've dealt with. They emailed back 1 word answers and when I asked to see the carfax they basically told me I was stupid and it was on their website for free. No, there was a link to pay for it. Then they called and said "oh, something is wrong with our site, I don't know why it's not showing. But this car is fine." Then proceeded to tell me that someone at the dealership was wanting to buy this car so they basically didn't need to sell it to me they were rude and condescending and lost an easy sale.
56 of 56 people found this review helpful.
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Eugene
Oct 6, 2016
I found Derrick to be rude and condescending when I questioned him on the availability of remaining warranty and the cost of extended warranty on a 2016 Porsche. They have the car I want but I've decided to spend my 50k car budget elsewhere.
41 of 41 people found this review helpful.
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Nathan
Oct 3, 2016
They are very non negotiable. They seem to know nothing about cars. They say the sell about 13 cars a week so it means they don't care if you buy or not so don't bother asking for lower price. If they don't sell the car to you, they already made 13 cars worth. And they talk like anyone else who doesn't have a million dollars isn't worth even looking at.
44 of 47 people found this review helpful.
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Ric
Oct 3, 2016
They were very helpful.
5 of 12 people found this review helpful.
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Phillip
Oct 3, 2016
It's like pulling teeth to get them to respond, it's almost like they don't want to really sell cars or something. I sent multiple emails to them. Even sent them some trade in info, after a few days had not heard anything so I text the number on the website. Someone got back with me saying they would get me help, another 2 days passed before hearing back from the original contact. I sent him more information, still have not heard anything else, this has been almost a week ago. I will never do business with them.
33 of 35 people found this review helpful.
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Debra
Sep 25, 2016
This was by far the worst car buying experience ever. I was ignored by the salesperson I talked to first,( I think his name was John) and then he berated the young man that was trying to help. I talked to another salesman about the (John's) behavior towards the young man and myself and he said he was going to go in and see what was going on. I waited, hoping he would at least apologize for the unprofessional and demeaning behavior and all he did was come back outside and ignore me completely. I have never been treated so horribly and it was quite obvious that since I wasn't looking to buy one of the more expensive vehicles, my business was not important. It was the worst experience ever and I will never go there sgain.
39 of 39 people found this review helpful.
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Jonathon
Sep 24, 2016
friendly service. quick response
2 of 7 people found this review helpful.
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Dan
Sep 24, 2016
Dealer was responsive and test drove 2 Q5s. Ended up buying elsewhere.
4 of 5 people found this review helpful.
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Gena
Sep 18, 2016
Immediate response from online inquiry. Phenomenal, customer service provided by James Aiken, in which resulted in same day purchase.
3 of 7 people found this review helpful.
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Asutosh
Sep 15, 2016
Contacted just to say the car was available. Nothing about price. I see his price is now $1000 less and the car is still not sold.
12 of 12 people found this review helpful.
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Darrell
Sep 5, 2016
Didn't buy from them but did have good communication
4 of 6 people found this review helpful.
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Ermer
Sep 2, 2016
Excellent
2 of 6 people found this review helpful.
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Tom
Aug 30, 2016
I received a general response from the internet manager which was not helpful so I decided to go in and test drive it. Best dealership experience I have had. John was knowledgeable, helpful but did not try to push the sale but rather help facilitate it.
2 of 3 people found this review helpful.
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Adam
Aug 29, 2016
Too slow. Didn't help move the loan process along or do anything to help find me a loan
6 of 6 people found this review helpful.
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Isaac
Aug 26, 2016
Great !
1 of 5 people found this review helpful.
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Aug 20, 2016
Good communication
1 of 5 people found this review helpful.
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scott
Aug 13, 2016
The sales representative did a good job. I ended purchasing a new one instead. Great experience!!
1 of 3 people found this review helpful.
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leroy
Aug 7, 2016
Got back quickly...but I'm still looking for a better deal
1 of 2 people found this review helpful.
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5
Aug 6, 2016
Instant messaged on a Sat. with a response that they would call me...they didn't. Emailed them that night. They emailed Sunday saying they would get me a total sales price, then emailed a few hours later saying they had sold the car.
10 of 10 people found this review helpful.
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Barbara
Aug 2, 2016
They responded quickly
1 of 3 people found this review helpful.
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sabrina
Jul 29, 2016
The salesperson John indicated that this dealership does not negotiate on their sell prices. He did not give me any details about the suv. In addition to, my friend and I over heard that they misplaced a vehicle. Unfortunately, my experience was a great one.
12 of 12 people found this review helpful.
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Jeff
Jul 28, 2016
Car sold. Neutral feedback to slightly negative. Did not offer anything else. may not have had anything
4 of 4 people found this review helpful.
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Chad
Jul 9, 2016
I placed two calls to Hakim a sales rep with Atlanta used cars, having to cancel two appointment's due to unforeseen issues with work, his response was He was showing the car that day and if I was interested in the car I would have "kept" the appointments..
10 of 10 people found this review helpful.
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Camila
Jul 7, 2016
great
1 of 5 people found this review helpful.
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5
Jul 6, 2016
Quick Response,great input from dealer
0 of 3 people found this review helpful.
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Christopher
Jun 30, 2016
They sold me a car which had 5000 dollard worth of repair and when I contacted them they said we sold u for 3000 less then market value so I have to fix myself
12 of 12 people found this review helpful.
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Andrew
Jun 28, 2016
This dealer told me the title was clean but I found the same post on a different site showing 2 accidents on the Carfax.
14 of 15 people found this review helpful.
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Mickey
Jun 14, 2016
I recieved a general e mail, not additional info.When I called I was put on hold and I eventually hung up.
2 of 2 people found this review helpful.
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denise
Jun 3, 2016
I did get a response in a timely manner. I was able to find a car that I was able to afford closer to home. That is the reason I did not purchase from this dealer. Thank you.
Is this review helpful? Yes | No
Mel
May 30, 2016
Very honest about the condition of the car. Looking for a car perfect body.
Is this review helpful? Yes | No
CLE
May 27, 2016
Great response and feedback
0 of 1 people found this review helpful.
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Maggie
May 25, 2016
Terrible ZERO STARS Too many cars crammed in their lot, no where to park, Was ignored for too long and when they finally got around to paying attention to us (mind you we have $$$$), they Finally brought around the wrong car. We left
13 of 13 people found this review helpful.
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Sharon
May 23, 2016
Have just emailed so far
1 of 2 people found this review helpful.
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Bruce
May 22, 2016
Received initial reply after weekend. I emailed back to ask a couple of follow-up questions and started checking flights to Georgia in expectation of getting a deal done. When I did not receive a reply after 2 hours, 40 minutes, I called them. Russell told me had answered me right away but eventually discovered that he had failed to press send. After going on hold for a couple of minutes, I was told that they had received an offer a short time ago and were waiting on financing and would need to get back to me. I didn't even receive the courtesy of a follow-up call or an apology.
14 of 14 people found this review helpful.
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Marius
May 20, 2016
Great
0 of 1 people found this review helpful.
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Nick
May 11, 2016
Overall good experience with their sales person Greg and the owner. Good collection of cars.
Is this review helpful? Yes | No
Daniel
May 10, 2016
I bought the car. Enough said
1 of 1 people found this review helpful.
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Charles
May 8, 2016
Professional and prompt response. Worked with me long distance. I am buying the car!
2 of 2 people found this review helpful.
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Daryl
May 3, 2016
Sold car I had been negotiating on while I was in route to purchase
11 of 11 people found this review helpful.
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Steve
May 1, 2016
An automated e-mail was sent back to me which never answered my questions. Seems like Russel could have taken the time to write or call back. I was approved through their financial department for the car and it was the one I had been looking for. I'm just glad Chevrolet made more than one. Too bad for them.
11 of 11 people found this review helpful.
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Mike
Apr 30, 2016
He said the car had been in a wreck when I asked I said I wasn't interested at that point and he hung up before I could say another word
9 of 9 people found this review helpful.
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Matthew
Apr 29, 2016
Terrible experience. Drove 3+ hours to look at a camaro, when we got there it was in the shop after having called ahead to ensure we could see it. We waited and finally were able to look at it, the sales representative brought it around left it running with the keys inside, and walked back inside and left us to it. He didn't tell us anything about the car. We went inside and told him we wanted to test drive it and the guy just let us take it. While test driving, part of the plastic that covers as like a skid plate flew off while we were going down the road. The car shook extremely bad and pulled to the right terribly. There is also absolutely no parking on the lot to park in order to get out and look at vehicles. Definitely will not be going back.
13 of 13 people found this review helpful.
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Charles
Apr 29, 2016
Great communication
0 of 1 people found this review helpful.
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Jeff
Apr 21, 2016
Got there 2hrs before closing, they brought the car around for me to go over. Let me test drive it and got my loan processed by closing. Fastest process for buying a car I've ever experienced.
1 of 2 people found this review helpful.
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Bryan
Apr 9, 2016
Great response
0 of 1 people found this review helpful.
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Tabitha
Apr 6, 2016
Response to email was quick.
0 of 1 people found this review helpful.
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matt
Mar 28, 2016
So far so good looking at a Porsche they have been very helpful!!
Is this review helpful? Yes | No
Pam
Mar 27, 2016
Did not have what I was looking for, professional though.
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Mar 26, 2016
I was contacted by this dealer twice, by email. Very nice salesman and I will be contacting them to test drive the Audi Q5. I sincerely hope this is not a bust like the previous dealership.
Is this review helpful? Yes | No
Joe
Mar 24, 2016
Even though I didn't purchase the vehicle I wanted, the service was great and they were trying there best to make my purchase possible. Eventually I'll be dealing with them again, especially since they have good prices.
Is this review helpful? Yes | No
Tony
Mar 24, 2016
very friendly!
Is this review helpful? Yes | No
Toni
Mar 23, 2016
Very short and dry. Wasn't around to answer questions or inquiries, only came out to ask how would I be paying for the car. Afterwards Derrick left and never came back, had to return the keys to a stranger. Worst experience ever.
5 of 5 people found this review helpful.
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Karen
Mar 20, 2016
Vehicle not available. Slow to respond
1 of 1 people found this review helpful.
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Mar 17, 2016
Negotiation was quick and hassle free for car and trade-in; paperwork was also quick and easy. Only negative is the car had no gas, and so they sent it for a top-up and it ran out of gas on the way, so it was 2 hours to actually get car and get out of the dealership.
Is this review helpful? Yes | No
85
Mar 13, 2016
Run away!!! Price jumped up $1,000 AFTER I paid out-of-pocket for a pre-purchase inspection at an independent mechanic. The salesmen agreed to my offer, than fain that they he was confused about the advertised price and even though they provided in writing agreement to the negotiated price, they would not honor the agreed upon lower price. This dealership charges $778 dealership fees on top of advertised prices and delivers little if any value for it. Demand lower dealership fees and more value!!
10 of 11 people found this review helpful.
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Sharon
Mar 7, 2016
Prompt response.
1 of 1 people found this review helpful.
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Will
Mar 5, 2016
Dealer responded very quickly and has called multiple times. I have requested specific pictures of the jeep since our first conversation and have not received them. Would have gave the dealer 5 stars otherwise
2 of 2 people found this review helpful.
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LMB
Mar 3, 2016
Nice
Is this review helpful? Yes | No
Keith
Mar 1, 2016
Hard to get followup response
2 of 2 people found this review helpful.
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Stanley
Feb 29, 2016
Prompt response
0 of 1 people found this review helpful.
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Samuel
Feb 29, 2016
They called me twice they said the car was there so I drove a hour there to see it was gone ?
3 of 3 people found this review helpful.
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brian
Feb 27, 2016
Finally got hold of them and was told the car was being orepped. Told by them they would return my call within 30minutes which they never did. Responded with a generic email the next day. I had already found somebody else and purchased. Both cars I ran a car fax on had previous ftont end collison histories. The one car showed 5 whhel alignments within the first 7000 miles and New tires replaced within 5000 miles. Car has to have a badly bent frame with that history.
6 of 6 people found this review helpful.
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Orion
Feb 25, 2016
Good
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happy
Feb 23, 2016
Called them asked about the car, went 2 days later test drove the car and handed them cash money the paper work was quick and the people were very kind and friendly,left and was on my way home with in an hour and fifteen min.I would this dealer to my friends,by the way I got one hell of a deal.
1 of 1 people found this review helpful.
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David
Feb 18, 2016
Yes I contacted by the dealer and they answer all my questions.
Is this review helpful? Yes | No
Lindsey
Feb 17, 2016
While I did not buy a car, I got a quick and professional response. I intend to keep watching this dealer,
Is this review helpful? Yes | No
Rusty
Feb 16, 2016
After a pre-purchase inspection that turned up over $5000.00 of needed repairs, I gave them a cash offer for the vehicle. I never heard back from them. Very poor customer Service.
5 of 5 people found this review helpful.
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Rony
Feb 16, 2016
This dealer it still shows this car on the web but it's been over 2 weeks since I went to their location and they told me they don't have it so why they still showing it on the Internet they are using this car as bait
6 of 6 people found this review helpful.
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Jeffrey
Feb 15, 2016
Responded
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Debra
Jan 30, 2016
Great experience best I ever had purchasing a car. Got a very good deal for the money. Abdul was great as my salesperson he took care of all my needs. Mike did excellent with financing. Loving my car. Getting tons of compliments and wow u got a great deal!!!!
Is this review helpful? Yes | No
Al
Jan 29, 2016
Overall good experience.
Is this review helpful? Yes | No
Thomas
Jan 25, 2016
I got a canned message back and no response to actual questions.
4 of 4 people found this review helpful.
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220
Jan 20, 2016
Quick response. Friendly sales people.
Is this review helpful? Yes | No
Bruce
Jan 8, 2016
I didn't buy the car, but had the good experience with them.
Is this review helpful? Yes | No
preston
Jan 8, 2016
price was competitive but car was too rough for the money. noted they continue to run ads on cars long after they are gone, one of the cars i wanted to see had been sold a week before, ad still running. might find a deal here but pretty much a wholesaler in terms of approach and quality of vehicle was not good in this case.
2 of 2 people found this review helpful.
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courtnie
Jan 5, 2016
Prompt and courteous
0 of 1 people found this review helpful.
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Rob
Dec 27, 2015
Dealer was very responsive, I just am waiting for the right vehicle
0 of 1 people found this review helpful.
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Randall
Dec 19, 2015
Fast response & professional
0 of 1 people found this review helpful.
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Andrew
Dec 15, 2015
This place is horrible, customer service is by far amongst the worst I have ever experienced in my life. I will never shop here again. I bought my car here and ran out as soon as I could.
6 of 6 people found this review helpful.
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Cierrah
Dec 14, 2015
Awesome staff.
0 of 1 people found this review helpful.
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Oleg
Dec 13, 2015
A very negative experience after exchanging emails and phone calls with them for 2 weeks. They wouldn't let me leave a down payment, keep giving excuses and delay tactics. It seems they don't actually have some cars in stock and post deals online to attract attention, then sell a different car. Don't bother with them - most likely the car you are interested in isn't there or has a different price/condition.
8 of 8 people found this review helpful.
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Rod
Dec 9, 2015
very professional & knowledgeable
0 of 1 people found this review helpful.
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Jesse
Dec 1, 2015
5 stars
0 of 1 people found this review helpful.
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Sean
Nov 24, 2015
Stopped by and asked about the car I was looking at. Sales associate gave me the keys and said enjoy! Didn't feel pressured at all...would definitely buy here!
0 of 1 people found this review helpful.
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Montravious
Nov 24, 2015
Samad is your go to guy!
0 of 1 people found this review helpful.
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Troy
Nov 22, 2015
I only picked a One Star because I wasn't sure if I could pick nothing and still post review. When I asked for a "Best" Price on this vehicle, the salesman told me that if I think I can find it cheaper somewhere' else than go buy it there. I replied that with that attitude I'm sure he sells a lot of cars; he quickly informed me that he is the #1 Salesperson at this Dealership! I have never been to this Dealership, but if he is the #1 Salesperson, then he must be the only one. I would NEVER recommend this Dealership to anyone. Not to sound conceited, but I have five children and a construction company; I buy vehicles all the time. I have never had such a terrible experience! Buyer Beware!
9 of 9 people found this review helpful.
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Keith
Nov 21, 2015
I really liked the vehicle and would have bought it. It took almost two days before they responded. When i wanted to see if there would be any pricing advantages and/or how they could help if I flew in to pick the car up things got challenged. The manager, more time later, wrote to tell me that they didn't negotiate pricing and never did answer if they had a courtesy policy to accommodate out of town buyers. I am just a little mystified why we never did the deal.
3 of 3 people found this review helpful.
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Leslie
Nov 20, 2015
Dealer never responded, after two days I called, said they were too busy
6 of 6 people found this review helpful.
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roger
Nov 13, 2015
Great place to buy vehickle
Is this review helpful? Yes | No
Ronnie
Nov 8, 2015
very pleasant
Is this review helpful? Yes | No
Justin
Nov 5, 2015
Great
Is this review helpful? Yes | No
jonathan
Nov 4, 2015
Responded fairly quick but lied and said vehicle was sold which was not true!
2 of 2 people found this review helpful.
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Oct 22, 2015
Went to see all the GT mustangs and it was so crowded I don't know that I would have been able to drive the car, but, would love to drive it.
1 of 1 people found this review helpful.
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Jamil
Oct 18, 2015
Fast response and friendly staff
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brian
Oct 13, 2015
They were very nice to me, worked with me and made it easy to get the car I wanted. And vehicle I bought was in great shape and clean, like brand new. Would definitely buy from them again..
Is this review helpful? Yes | No
David
Oct 11, 2015
You have excellent and a professional staff. Yes I want to look at buying tis Sky.
Is this review helpful? Yes | No
Oct 9, 2015
Wonderful experience from beginning to end! They may the process seamless and I drove home with a car that day! Great people, great selection, great service! Awesome staff!
Is this review helpful? Yes | No
Rob
Oct 1, 2015
Horrible. With several days notice I had someone go tear drive the vehicle. He also called ahead. We went twice. Spent hours traveling and waiting. They could not get the car to start. They didn't know what they were doing. No one was in charge. New salesman selling an $80,000 car that won't start. Insane. Behind the scenes other sales guys were undermining the process as well. This place is shady. A joke. Are they even a licensed dealer????
7 of 7 people found this review helpful.
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Donald
Sep 26, 2015
Super nice people, followed up quickly. Only took the start because the quality of vehicle, there is a reason they are cheaper than the others, the small details, starches, chips and such. But if your liking for used....
Is this review helpful? Yes | No
Mitch
Sep 24, 2015
Awesome
Is this review helpful? Yes | No
Noshai
Sep 21, 2015
Fast response.
0 of 1 people found this review helpful.
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Ron
Sep 16, 2015
I waited for 2 weeks to get two minor repairs made that I had put int the sales contract. It was supposed to be completed in 3 days and I gave them a week. At the end of the week they called and said it was still not ready so i gave them an additional week. I called the manager to confirm that it would be ready on Tuesday morning and was promsed it was reay that Monday night. When I arrived on Tuesday not only was it not ready but neither of the 2 items had been fixed. I would not recommend buying from this dealership!!!!
4 of 4 people found this review helpful.
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Greg
Sep 2, 2015
Wanted to sell a car with no working locks and acted oblivious to the fact they didn't know it work. Then wanted to sell car for $500 off or buy the car they then they would have it fixed.. Lmao shady salesmen, poor ethics, buyer beware!
5 of 5 people found this review helpful.
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marc
Sep 1, 2015
Five star service I would buy again.
Is this review helpful? Yes | No
Jim
Aug 24, 2015
Got email but no specific info on car
Is this review helpful? Yes | No
al
Aug 10, 2015
Overall experience was favorable. The sales consultant Derrick was very responsive returning emails and phone calls. Felt that I got a fair deal on a Toyota Camry that had very low miles and in very good condition. The inventory is impressive and I'm sure you'll find whatever you're looking for. I would purchase another vehicle there and I would recommend this dealer to family and friends.
Is this review helpful? Yes | No
Abby
Aug 6, 2015
very nice. didn't purchase from there but still a good experience
Is this review helpful? Yes | No
William
Aug 5, 2015
They were very prompt to call when I ask about the car. They were prompt to send the paperwork and take the deposit. When I sent the paperwork back with the cashiers check the great customer service ended., When my secretary called Friday about shipment she was told it would be 24 to 48 hours for the bank to fund the car and then it would be shipped. It is Wednesday and I am still waiting to hear from them.
2 of 2 people found this review helpful.
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James
Aug 3, 2015
Amazing experience!!!!!!!!!!!They exceeded every expectation i had. When i went back to sign the papers the deal was better than they said on the phone!!!! Derrick was a pleasure to deal with. I highly recommend him because of his professionalism and because he .stands up to his word....
0 of 1 people found this review helpful.
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Michael
Jul 30, 2015
Bought the X5M from the dealer Greg Miles was the man. I like working via email and he was able to get back to me quickly. Purchased the extended warranty which gave me peace of mind. I would recommend this dealer, high end cars from floor to wall and the owner was very appreciative of my business. I can't blame the service for anything,,,,I will advise the cars have a mind on there own so as long as the ownership backs you up thats all you are looking for
Is this review helpful? Yes | No
Stephany
Jul 28, 2015
Was not willing to negotiate and car was advertised as in great shape when I got down there the cars under scrub panel was hanging off, the rims was scratched to pieces, and the interior was not good. Also it had a tire sensor blowing. Horrible experience would not recommend to anyone.
3 of 3 people found this review helpful.
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Jul 27, 2015
John (Salesman) did a great job. I bought the car sight unseen. My cousin talked to them for me as he was knowledgeable about Corvettes and my BIL test drove for me as he lived near there and is knowledgeable about cars as well. The dealership did everything they said and I now own a great looking 2004 Corvette with low miles.
Is this review helpful? Yes | No
Shunn
Jul 23, 2015
Great experience!! Greg Miles really was straight forward and got me the deal I came for. No hassle at all! I will definitely be going back for my next purchase!
Is this review helpful? Yes | No
Mary
Jul 16, 2015
I was really disappointed, becuz I was really looking to purchase this car, but when the saleman informed me that he had misplaced my information, I cldnt"t believe it, I will take my business somewhere else.
2 of 2 people found this review helpful.
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Sandy
Jul 15, 2015
best car buying experience ever.
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Celia
Jul 2, 2015
Russel is a very good car consultant. He made us feel at home.
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john
Jun 27, 2015
Very fast and responsive
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Jared
Jun 23, 2015
The professional atmosphere, low-pressure experience, skillful and respectable negotiation process, and quality service and care from the mechanics all made for a gratifying car-buying experience. Thank you to Greg Miles, my salesman--ask for him.
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Archie
Jun 23, 2015
Fantastic cars, great sales People who knows their cars, The lot is just a bit small and hard to maneuver inside of
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Danielle
Jun 21, 2015
Very nice and quick to respond
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Jessica
Jun 9, 2015
Purchased from here, tried their best to net needs and solve problems
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Paul
Jun 5, 2015
Nothing ever developed here. Dealer did not accept my first offer and when I made another offer it was never acknowledged and I then received an e-mail telling me they had other vehicles.
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keith
Jun 2, 2015
I have asked about prices of several cars or suvs and can not get an out the door price @ I live over four hours away and would like to get a price that I can live with before idrive ther just to find out that u can not give me a price I can handle
3 of 3 people found this review helpful.
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Keith
May 15, 2015
When they say as is, they mean as is. Any issues cosmetic or mechanical you see on the car, if you want them fixed, you have to pay for them.
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Kimberly
May 15, 2015
Quick follow up
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Alphonso
May 15, 2015
Horrible buying experience. Bought a corvette got it home and discover the hud display didn't work and car needed a strut. Took car same day and was promised they would fix it. Every time I called back no one would know anything about it. Finally Jay gave the head technician phone number whom I called and he said yeah I'll order the parts. When I called back days later parts had not been ordered then he says bring your car back so we can take it apart to see if that's really what it needs after I was told my parts had been ordered. Classic run around. I live nearly 100 miles from there and there was no way I was gonna keep driving back and fourth only to get run around. These guys are professional scam artists. Buyer beware
3 of 3 people found this review helpful.
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Marisa
May 14, 2015
Overall a good experience. We are still looking for an XJ8.
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Gus
May 10, 2015
Good
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Clarence
Apr 22, 2015
great! thanks
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Mark
Apr 19, 2015
Derick was very courteous, helpful and respectful of my concerns.. Buying a vehicle with only having pictures to look at can be worrisome but he re-assured me of my concerns when he took additional pictures and text me personally.. He took care of the complete purchase/transport etc. from start to finish with great professionalism..
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Vicki
Apr 14, 2015
Did not provide carfax in a timely manner after there was no link that I could find before requesting the fax.
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David
Apr 10, 2015
Bought this car. Nice sales people but not much help. Am happy with final price and do not have the car home yet. Tomorrow.
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John
Apr 9, 2015
Have no updated info on accident history or had no knowledge
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niceride
Apr 7, 2015
I drove to Marietta, Ga from Alabama after speaking with a salesman via email. I made prior arrangements via e-mail AND e-mailed him the day of my departure to which there was no reply. I specifically told the salesman I didn't want to drive there if the car wasn't there. Of course, I get there and the car was sold. He was untruthful and couldn't keep the story straight. I wouldn't recommend this dealership as their integrity is hanging in the balance. If they would allow one to drive that far, what else would they not do? Do your homework before dealing with this dealership.
3 of 3 people found this review helpful.
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Greg
Apr 7, 2015
Quick & Informative!
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Eberhard
Apr 4, 2015
quick response
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laura
Apr 2, 2015
rude salesman..
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David
Mar 30, 2015
Very helpful.
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James
Mar 22, 2015
Good deal on a quality used vehicle - they let me get it checked out first and the car I bought was in really good condition
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Larry
Mar 22, 2015
Marco was my salesperson. He is courteous and professional.
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serious buyer from out of state that was ignored!
Mar 19, 2015
Became non-responsive after I tried to find out if they have a PPI for the car. but then after I read some of the reviews online about them selling cars that have been in an accident and not disclosing it to their customers. It doesn't surprise me how they treat a potential serious buyer from out of State. Moving on to another Car Dealer that want and like to have my business.
5 of 5 people found this review helpful.
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SETM
Mar 12, 2015
The dealership was good. There is always room for improvement for everyone. So far, I am happy with the Lexus that I purchased.
0 of 1 people found this review helpful.
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ANUDARI
Mar 10, 2015
good
0 of 1 people found this review helpful.
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Robert
Feb 24, 2015
Same day response was sent to me. Thanks
0 of 1 people found this review helpful.
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Bill
Feb 23, 2015
Courteous and responsive. Although ended up not buying there when a friend approached me with a completely different car.
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Rodney
Feb 20, 2015
Dealer never responded to request, most of their cars have accident damage or issues. Make sure you get a mech. to look it over before you buy.
1 of 1 people found this review helpful.
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al
Feb 14, 2015
Responded quickly, repaired some items before I purchased and ordered a part the vehicle needed. The dealership is not a normal type of dealership, just a lot of nice cars at good or great prices. So don't expect 5 star service, just good or great deals.
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Feb 7, 2015
The car was dirty showing mildew all over. The salesperson was not interested in anything but selling the car. Noisy atmosphere. Loud talking, was not professional. Worst experience ever
2 of 2 people found this review helpful.
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Michele
Feb 7, 2015
car was sold. drove over an hour to get there
1 of 1 people found this review helpful.
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Ed
Feb 5, 2015
Fast reply...we are still comparing cars and will buy from one of the dealers that are on CarGurus in late March.
0 of 1 people found this review helpful.
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Mike
Jan 31, 2015
Awful they tried a bait and switch and wasted a lot of time energy and money
2 of 2 people found this review helpful.
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jason
Jan 26, 2015
The car I looked at had some issues that needed addressing before a sell, so along with their low appraisal for my trade-in I chose not to purchase there.
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Jan 20, 2015
Dealer couldn't find vehicle they had listed. About a week later, they found it across town at an associated dealership. Good followup, though.
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Mary
Jan 14, 2015
Dealer sent a very good line up of use jaguar which iam looking to buy this year.
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Nick
Jan 4, 2015
The car was sold.
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Phillip
Jan 2, 2015
Terrible, requested information on a 2006 Bentley, was sent information on Honda and VolksWagen for compairson, I sent a reply and ask if they were serious.
2 of 2 people found this review helpful.
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michael
Dec 18, 2014
Great communicators, provided meaningful information
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robert
Dec 18, 2014
To be honest the personel I have talked to where very knowledgeable about questions I ask as well as very proffesion in understanding my needs I give them a five star
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Courtney
Dec 10, 2014
I was very disappointed in the poor attitudes of the supervisor and the salesman. They were very rude to me and lied to me several different times. I do not recommend anyone use this dealer. Yes I got a quick response however, they were willing to lie to me and get me to drive 3hrs just to get me there rather than be honest with me. Very unprofessional.
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Larry
Dec 2, 2014
direct and pleasant
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john
Nov 9, 2014
Waiting on a car last one they had was sold but they were sincere and quick reply I live in Miami florida but by their actions I was willing to fly or drive their thank you John.
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ROBERT
Oct 19, 2014
Fast response
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Oct 13, 2014
Good job
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lavesia
Sep 29, 2014
They call her back I really like them they were nice
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Chaz
Sep 21, 2014
It was a great Experience
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Harold
Sep 13, 2014
Atlanta Used Cars had extremely terrible service. A guy that identified himself as the sales manager was terrible. On other occasions different people told me that the car I was calling about had been sold while others told me that it was available. Just to see if those that told me that the car was sold were lying I asked the sales person that told me it was still available to take new pics of the car's interior with his cell phone and send them to me via text. Well, guess what. He did. Those other sales people had lied to me. I even called back to ask another sales person other than the one that had just sent me the pics if the car was available and they told me that it was no longer on the lot and had been sold. Very shady dealership in my opinion. At that point I ceased communications with Atlanta Used Cars.
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S
Sep 12, 2014
responded quickly
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dan
Sep 9, 2014
Dealer seemed TOTALLY dis-interested that I was inquiring about one of his corvettes. He was short with me and seem as though I was bothering him. Trust Me....he don't have to worry about that happening again..!!
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Weldemariam
Aug 21, 2014
They reasoned But I did not make an appointment to see the car I wanted for my own reason.
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Jonathan
Aug 19, 2014
I found a car that was at a great price and I am looking for more
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conan
Aug 11, 2014
drove from TN. to ATL. car was gone. no one really seemed interested to talk to us. rock bottom prices as is cars my impression
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Carol
Aug 10, 2014
Too many people contacting me. I offered to buy the car, never heard back. Called them, told I was a couple of hours too late the car had sold. Then 24 and 36 hours later they contacted me again about buying the car with a lower price. I called they said that the car was sold. Totally negative sad experience. I gave it one star because one of the salesmen very kind on the phone.
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Ann
Aug 6, 2014
Nice folks. Dealt with Andrew. He was helpful and professional. Ended up buying from another dealer.
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Wayne
Aug 3, 2014
Dont trust this dealership for anything. I got one lie after another. Wouldnt call back. Car was eventulally delivered but with none of the fixes that were promised.
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amin
Aug 2, 2014
yes i find a great deal from a great dealer in great salesman in they have very nice car good prices
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Bryan
Jul 30, 2014
I spoke to a salesman in regards to a Porsche Boxster I was interested in. I made an offer and salesman said I will have to get with my sales manager and will call you back in 10 minutes. It has been over a week now and I now just purchased a vehicle from a reputable dealer. I would never again call or have anything to do with this dealership.
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Perry
Jul 15, 2014
Good
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dennis
Jul 11, 2014
Prompt return call. Updated me regulary
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greg
Jul 10, 2014
good
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Letitia
Jul 7, 2014
I received two emails from Atlanta Used Car after I purchased the vehicle on 6/27/14 as if I had not purchased. On 6/29/14, asking for a good time to call to discuss vehicle and on 7/4/14, saying they were just touching base with me because they had not been able to get intouch with me....again after I had made the purhase (emails are saved). There seems to be a break in communication within the dealership on visit and sales. It also appears that they did not perform any inspection/maintenance on the vehicle. When asked, the Rep. wasn't sure. I was told that they would give a $10.00 gas card. I picked the car up on 6/27/14 and was told that they didn't have any gas cards. The Rep. gave personal funds for gas. The vehicle's gas light was on when I drove off and lucky for me my daughter was following me because we didn't make it down the street to the nearest gas station without stopping. Two days later the oil maintenance light came on. What a way to send a customer on their way. Customer service walked out when I walked out. I think I will just deal with the Lexus dealerships in the future. I've driven a Lexus since 2001 and have had nothing but the best in service and customer care. This transaction was not good.
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Laquitta
Jul 5, 2014
Dealer scheduled an appt to see vehicle, day of the appt I called him to check status of appt. he then stated,car was sold and also said someone beat me to it.
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Eric
Jul 5, 2014
Atlanta used cars of Marietta were outstanding I wouldn't buy from anyone else.....!
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Gerald
Jun 30, 2014
Contacted them on 6/22/14 and did not get any response until 6/30/14. In the email response, they claim they have been trying to reach me with the information I requested. What a joke!
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Gary
Jun 26, 2014
Descent experience
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rico
Jun 12, 2014
Didn't buy from them but they get five star on contacting and replies
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Neal
May 31, 2014
very nice people I Love My VETTE
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DARYL
May 30, 2014
No answer. They call back. 3 days later.ask me is am still interested. I say no. Have good day.
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Jose
May 27, 2014
Was told car was available. ..when I showed up it was gone. No one greeted me
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Sid
May 25, 2014
The Dealer was very helpful in contacting me, and listened to my current situation without added pressure. I will definitely continue to work with them.
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maryellen
May 10, 2014
Good experience
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rob
Apr 15, 2014
Didn't seems to care much.Felt like my money was welcome .Went somewhere else.
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Wilson
Apr 5, 2014
Ok
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Brian
Mar 2, 2014
Had to call several times to get the status of the vehicle. Customer service wasn't the best but I've dealt with worse. Charlie is the man with the plan!
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greg
Feb 24, 2014
Unorganized
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Tia
Jan 27, 2014
good communication
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Rick
Jan 25, 2014
Gaston was very helpful . l would not hesitate To contact again
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Joseph
Sep 18, 2013
It was ok. They were priced really well and followed up with me diligently.
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Mark
Jul 18, 2013
Their cars are as is... no gas in tank and not even washed. Will not negotiate at all. Not very customer friendly.
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Kyle
Jul 5, 2013
Very pushy seller, worst car buying experience.
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