About Us

Welcome to Archibald’s.Family owned for more than 2 decades, Archibald's is an automotive fixture in the Tri-Cities area that caters to car shoppers in search of a great deal on a high-quality used vehicles. Archibald’s strives to provide a one-of-a-kind car-buying experience and unrivaled customer service at every turn. Add an extensive inventory of high-quality, pre-owned luxury vehicles to the equation and Archibald's is the place to be. Visit Archibald's today to find your dream car!

Our Amenities

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Service Info

Service Hours

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Dealer Reviews

Based on 10 reviews
All reviews are verified visits to the dealer. – Learn More
Tim
Feb 25, 2026
When I visited Archibald's, I had made up my mind to buy that day if I could find a suitable car. I had financing arranged already. I drove two nearly identical cars at Archibald's and picked one with the lower mileage. I told them I had an appointment to look at another similar car across town, so to give me their best offer. I walked out with a written offer that detailed trade-in value, price, and all the other critical numbers. At the other dealership, the car was all but identical, and I asked them to make me an offer. Theirs was $3000 more than Archibald's. I told them, "I don't see you coming down $3000" and started to leave, but they eventually offered to beat Archibald's offer by $10. I still went back to Archibald's, as I didn't have a good feeling about the other seller. The car is great, and today I returned to pick up my plates. A manager with a drill in his hand said, "May I put these on the car for you?" Superior service. I would go there again.
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Feb 18, 2026
Staff was great very helpful
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Dec 9, 2025
Great dealership. Tons of nice cars. Nice people. Found exactly what I had been looking for over a month.
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J
Sep 24, 2025
Wonderful experience! Real people selling quality vehicles at a fair price! Transparent and trustworthy.
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Sep 18, 2025
I was contacted by a representative of Archibald dealership. I also received a text message two days later to inform me the vehicle was still available.
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Chemaine
Jul 31, 2025
Quick response. Answered all questions. Sent additional video to look at vehicle. Excellent Sales and Service.
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Gregory
May 26, 2025
Best buying experience we've ever had Will definitely do business with Archibald's again.
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Steve
Jan 22, 2025
Very good.
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Sep 11, 2024
Good
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Jun 3, 2024
Ed met us when we arrived and then Jordan took us for a test drive. No pressure very friendly. He answered all of our questions and we made a deal on the highlander. We love the car.
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Nov 22, 2023
We were able to bring home the truck and everything went great. No surprises, no sticker shock and they had the truck ready for us when we got there.
2 of 4 people found this review helpful.
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Nov 14, 2023
Dear Archibalds Team, I am writing to express my satisfaction with the exceptional service I received during my recent purchase of a Jeep Gladiator from your dealership.The staff at Archibalds went above and beyond to ensure that every aspect of the buying process was smooth and enjoyable. The dealership's commitment to customer satisfaction was evident in the transparency and honesty displayed throughout the negotiation process. I felt like a valued customer, and the team's dedication to ensuring I left with not only a great vehicle but but also a positive overall experience was truly appreciated. Thank you, Archibalds, for making my Jeep Gladiator purchase a seamless and enjoyable process. I will undoubtedly recommend your dealership to friends and family based on the outstanding service I received. I look forward to a continued positive relationship with Archibalds in the future.
1 of 1 people found this review helpful.
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Timothy
Oct 21, 2023
Tried to deal with this dealership, and they ended up not showing me the truck that I wanted even though it was on the lot. They showed me a truck that did not meet my needs. The truck that I would have purchased, even though on the lot, was not revealed to me until later, when I was home. By the time I got to the dealership to see this truck, they had sold it. A bad taste was left in my mouth. I'm not pleased about whatever happened, and I'm not sure that I will deal with this dealership again. Difficult to trust a Dealership after something like this happens.
4 of 4 people found this review helpful.
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Sep 28, 2023
This was the best car buying experience I have had in 40 years of auto purchases. I came in from PDX and it was well worth my time and money saved. The whole team are courteous professionals and others in the industry should take lessons from their playbook. My sincere thanks to Guy and Tommy for making this a seamless and pleasant transaction.
2 of 2 people found this review helpful.
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Jun 27, 2023
Guy from Archibald's, contacted me prior to their normal operating hours and answered all of my questions in detail. He sent me multiple videos and made me feel comfortable, the car was as described, so I was comfortable making the 3 hour trip to see and purchase the vehicle. They required a significant deposit, to hold the vehicle, but offered pics, videos and reassurances that if there was any significant undisclosed issues, I could get the deposit back. I found the car to be exactly as describe and a very good deal. Guy was able to find financing better than I found at my own credit union, so I went with their lender. As any other dealer does, they offered me add-ons (gap insurance, paint protection, extended warrantee, etc.). I declined them and there was no real pressure/pushback. I left with the car and financing, exactly as discussed over the phone, the day before. This was the fastest purchase I've ever made at a dealer. Guy did a great job! Highly recommended!
2 of 2 people found this review helpful.
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May 14, 2023
Contacted me with relevant details quickly. Arranged good value for trade ins. Unfortunately sold car before ready to purchase.
1 of 1 people found this review helpful.
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Apr 1, 2023
They sent me the info I requested, quickly.
2 of 2 people found this review helpful.
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Feb 28, 2023
It was a positive experience, although required me to call to learn car was sold before I made the 3+ hour drive to the dealership.
1 of 1 people found this review helpful.
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guy
Jan 8, 2023
I thought we were in the middle of working a deal for a truck when I was told it got sold
2 of 2 people found this review helpful.
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Oct 30, 2022
Good service, willing to work with you as a costumer, very knowledgeable, best dealership experience ever.
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Oct 31, 2022
Response from current dealership:
Thank you, Aaron! You made our day here.
Oct 4, 2022
The dealer support was great in buying this vehicle.
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Oct 5, 2022
Response from current dealership:
Thank you for the Five Stars! We won’t let you down.
Maria
Sep 29, 2022
Héctor provides excellent customer service. He was quick to respond and provided prompt appointments!
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Sep 29, 2022
Response from current dealership:
Thank you, Maria!
Ray
Aug 2, 2022
One of the most easiest car purchase experienced I’ve ever had. Easy to work with and their inventory of cars are very mint.
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Aug 5, 2022
Response from current dealership:
Thanks, Ray! We do try hard to find the absolute cream of the crop. Your review gives us the proof that there are people that do know the difference. We are at your service.
ken
Jun 23, 2022
They responded quickly to my interest in a truck. Very kind and collected.
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Jun 23, 2022
Response from current dealership:
Thank you, Ken. You taking the time to leave us a review is sincerely appreciated. We remain at your service.
May 2, 2022
Peyton was very helpful and responded quickly. Unfortunately the Porsche sold before I had the chance to buy it.
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Isabel
Feb 22, 2022
Great customer service.
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Feb 22, 2022
Response from current dealership:
Thank you, Isabel :)
Jan 9, 2022
Very helpful!
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Jan 17, 2022
Response from current dealership:
Thanks for the five stars, Andrea!
Dec 16, 2021
Best in town.
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Dec 20, 2021
Response from current dealership:
Wow, thank you! That’s not easy to live up to, but be assured we are doing our best. :)
Dec 10, 2021
Long-distance process was efficient.
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Dec 13, 2021
Response from current dealership:
Thank’s James. Since day one we have been sincerely grateful for those like yourself who take the leap of faith and put trust in us. We do try our best to make sure your experience is painless and that your expectations are met or hopefully exceeded. We are at your service and feel honored to be there.
Sep 1, 2021
Dealer responded quickly
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Dec 13, 2021
Response from current dealership:
Elizabeth, thanks for the 5 star review! It really does help us and we know that life is busy, so taking the time to help us is sincerely appreciated. We are here if you need us.
Jul 25, 2021
We have not yet done business together but already I feel confident in the process give the level of follow up and professional given this far to include a respectable conversation! I look forward to seeing what may come from our conversations.
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Amy
Jul 8, 2021
Great customer service!! Love that they don't high pressure. Have many friends who have used them again and again and I can see why. They carry great cars too. Highly recommend!
1 of 1 people found this review helpful.
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Jul 8, 2021
Response from current dealership:
Amy, your review made our day! We are here to serve and thrilled that you chose us. Thank you for your continued trust and support.
Brian
Jun 26, 2021
Quickly responded, and very forthcoming. I did not test-drive or purchase.
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Jul 8, 2021
Response from current dealership:
Brian, thanks for taking time to write your review and the gracious 5 star rating. While we didn't have the vehicle for you this time, we remain at your service and willing to help with any of your automotive needs. Be it advice on where to go for service or any vehicle question. We are here to help and happy to do so.
Denis
May 10, 2021
They were friendly and responsive, but I decided to go new.
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May 10, 2021
Response from current dealership:
Denis, thank you so much for the review. We appreciate you giving us a chance.
Elia
May 1, 2021
Highly recommended! My best experience in purchasing a vehicle yet.
1 of 1 people found this review helpful.
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May 10, 2021
Response from current dealership:
Elia, thank you. That is awesome! We are here for you.
Apr 22, 2021
Great customer service. Staffs super friendly. The deal super sweet. I won’t regret when buying car here
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Jul 8, 2021
Response from current dealership:
Thank you kindly for your 5 Star review! We do appreciate you taking the time and your kind words. We are at your service.
Wayne
Apr 12, 2021
Guy Adams got back to me very quickly. He was very good to work with, honest and provided me with all the details about the car that I could have imagined. I did purchase the car from Archibald's and when I need another car will certainly look at them first.
1 of 1 people found this review helpful.
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May 10, 2021
Response from current dealership:
Wayne, thank you. We are honored.
Betty
Jan 2, 2021
Excellent dealer response. Most courteous, and thorough, responded promptly, answered all questions. Highly recommend this dealership.
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Jan 2, 2021
Response from current dealership:
Thank you Betty! What a way for us to start the new year. We really appreciate you taking the time to leave this review. We won't let you down. :)
Bob
Nov 24, 2020
Good experience but I liked another rig at another dealership better
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Nov 30, 2020
Response from current dealership:
Thanks, Bob! We really do appreciate you taking the time to review us. We remain at your service should any questions arise regarding cars and trucks. Hopefully we have the winner next time. It is our pleasure to work for you.
Oct 22, 2020
Very helpful! Excellent service and follow through!
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Oct 27, 2020
Response from current dealership:
Thank you!  We are proudly  at your service.
Oct 13, 2020
Very helpful & straight to the point
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Oct 14, 2020
Response from current dealership:
Thank you for the 5-Stars! We hope you enjoy your new ride!
Fernando
Sep 15, 2020
It was great. Johnny answered my texts and the deal went smoothly. Alyssa in finance explained all of the documents and got me out of there fast...good job guys
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Oct 5, 2020
Response from current dealership:
Thank you, Fernando, we are honored that you chose Archibald's. You bought an awesome vehicle! We are excited for you. Enjoy every mile!
Ken
Aug 24, 2020
You are the best
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Aug 24, 2020
Response from current dealership:
Thank you, Ken!
Andrea
Jul 10, 2020
Very responsive and really good deals on cars
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Sep 11, 2020
Response from current dealership:
Thank you, Andrea! We are really glad you chose Archibald's. :)
Jun 3, 2020
Was good to deal with
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May 31, 2020
They responded right away but the car sold before I could drive it
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May 17, 2020
Responded quickly No pressure.
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May 23, 2020
Response from current dealership:
Thank you, James!
May 12, 2020
Very nice and helpful!! Great website too.!!
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May 6, 2020
Even though the dealership was closed per state shut down. Dealership responded and communicated very well. We worked out a deal. Unfortunately the distance the dealership location was just to far away to complete the deal. But they did great.
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May 4, 2020
Great to do business with.
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May 21, 2020
Response from current dealership:

Thank you, Barbara :)
May 4, 2020
Honest and very helpful group. They made sure the vehicle's safety needs were done right and worked with me to assess the mechanical conditions before purchasing. We had a very pleasant and enjoyable purchasing experience. I would recommend them any day.
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May 20, 2020
Response from current dealership:
Thank you for the 5-star review! We sincerely appreciate you.
Michelle
Apr 17, 2020
Good response time, good follow up. still considering other options so no purchase as yet
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Apr 19, 2020
Response from current dealership:
Michelle, thank you very much for the Five-Star review. I am personally at your service and will help in any way I can. I hope we find the perfect vehicle for you, but regardless of your purchase decision, we are here to help you. Danny Archibald
Ronald
Mar 16, 2020
Very helpful
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Mar 19, 2020
Response from current dealership:
Thank you, Ronald. We sincerely appreciate the 5-Star review.
Mar 13, 2020
Very responsive, within 2 hrs
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Mar 18, 2020
Response from current dealership:
Thank you for the 5-Stars!!
Mar 5, 2020
Was very please with the communications between the dealer. Ultimately we chose a different vehicle that was not at their location but they were very helpful along the way.
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Mar 11, 2020
Response from current dealership:
Thanks for the 5 Star review. We are honoured to have served you. Congrats on the new ride! If you need any assistance, advice, price discounts on parts or accessories, or any general questions answered, we are at your service.
Rick
Feb 6, 2020
I’m a semi retired, disabuse due to recurring bout of lymphoma. I worked Auto Sales myself for years in retail, finance & insurance, warranty, wholesale dealer auctions s zZi know they business well. Under the circumstances, salesperson Guy Adams did a camp job. Unmotivated sure how internet sales works because that came after me but when I showed interest in the Benz, he called almost immediately. I explained that zI had been sick and due to the illness had suffered some credit challenges including a repo in October. He told me he would check with their F&I manager and see what type, if any. financing was available to me. Thento my surprise (knowing there was no chance of a sale to me) he called me back to tell me the finance department told him that the repo was too fresh and I needed to wait ax Nd rebuild my credit which is something I can’t afford to do. I need another car now. I will, however, highly recommend Archibald’s and especially Guy Adams for his courtesy.
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Feb 10, 2020
Response from current dealership:
Rick, thank you. Your review means a lot to us. You understand the business and therefore have insight others may not. Your review is appreciated.
larry
Jan 26, 2020
I spoke to Guy Adams and he was most helpful in answering my questions, Alway a good experience when contacting Archibald.
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Jan 29, 2020
Response from current dealership:
Larry, thank you for taking the time to write a review for Archibald's. We are here for you and will not let you down. We really do appreciate the fact you choose Archibald's.
Jan 5, 2020
Pawned off on part-owner of the business. Truck was nice but history was very sketchy! They would not work with me at all! I will not ever purchase a vehicle from Archibald's!! More Details??? Well they sell a lot of consigned vehicles from banks which are often Repo's!! I myself am very uncomfortable with this fact because you really don't know the vehicle's history! As far as price, my experience was I told them what I would pay and they pretty much ignored my offer! Way too pushy!! The whole experience was very uncomfortable! I will not go back! Hope this helps!
2 of 2 people found this review helpful.
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Sep 11, 2020
Response from current dealership:
Hi Dave,
Thanks for the honest feedback. Danny Archibald here. I will respond to your review, but first, I ask that you reach out to me personally so I can get more insight into your experience. It's troubling to me that we let you down in such a profound way. I really don't want the same thing to happen to anyone else. Call me anytime 509-737-1199.
As to your review, There is no "part-owner," just me, and I don't believe we ever interacted.  As to the trucks we sell, we do purchase trucks from many sources. Whenever we can find a nice one, we buy it. If it is a bank repossession,
 More ...
Kristen
Nov 24, 2019
Buying a car sight unseen is not something I would have ever done. My CarGurus search expanded out to include Archibalds because it was still within a 3 hrs driving distance. That said I was so comfortable with the quality of the vehicle based on the details provided that I bought the car without even drving up to see it.. The folks at Artchibalds were friendly, honest and answered all of my MANY questions. They even delivered my car for free saving me a day of driving. While the salesperson (Josh) called and texted me along the way (staying in touch even on his day off), I also had the opportunity to talk to the Owner (or owner's son) of Archibald's. That really sealed the deal for me as it is clear that I was talking to an honest small business owner that valued repeat customers not just a single transaction.
1 of 1 people found this review helpful.
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Nov 25, 2019
Response from current dealership:
Thank you for trusting us, Kristen. We are honored that you put that much trust in us. Buying a car you've never seen based on photos is scary, we know, but we were thrilled that you found this one. It was exciting for us knowing you'd love it when it arrived. Enjoy every mile!
Oct 17, 2019
It was great. They stayed in contact with me through the whole process. They picked me up from the airport when I landed and the sells person was great and very respectful at all times.
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Oct 17, 2019
Response from current dealership:
It was a pleasure meeting you! Thanks for putting your trust and coming all that way. It was an exciting transaction for us as well. Thank you for the 5-Star review, too!
Oct 16, 2019
Prompt and informative dealings with the dealership.
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Oct 16, 2019
Response from current dealership:
We are here for you now, and always! Thanks for the review. :) We do appreciate you.
Oct 15, 2019
I practically purchased this Suburban sight unseen. Archibalds communication was quick and effective. I felt they were concerned for my needs and met them perfectly. Aside when I mentioned to my co-workers my consideration they knew of Archibald and considered them well respected within the Tri Cities communities. I purchased this Suburban on excellent terms and my family absolutely loves it. I highly recommend Archibald's if they have the car you want!
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Oct 16, 2019
Response from current dealership:
Thanks for the kind words and five-star review, Jeff. It was very nice to meet you and we are honored that you trusted us. I know you took a leap of faith committing to buy a car based on our description, but it paid off and a true "win win". We are here for you.
Chad
Oct 2, 2019
These guys are great!!!
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Oct 2, 2019
Response from current dealership:
Chad, you are great! Thanks for choosing Archibald's. We will never let you down! Thanks for the trust.
Sep 30, 2019
Sales staff performance was exemplary.
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Oct 2, 2019
Response from current dealership:
Fabulous! We are thrilled that you found the right car here at Archibald's. Thank you for trusting us. Buying a pre-owned vehicle can be scary at times and we like to take the fear out of the entire process. Thanks for the 5 Star review!
John
Sep 15, 2019
Great Dealership , Great Price , Worth the extra drive, Johnny was great.. Thanks
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Sep 16, 2019
Response from current dealership:
John, first and foremost, thank you for putting your trust in Archibald's. We know it takes a leap of faith to spend your day traveling to buy a car based on photos and a description. We want nothing more than to surprise and delight our clients that come from afar. Your review made our day. Thank you.
Aug 29, 2019
I was contacted by Johnny Archibald and dealt with him directly on the truck purchase. I live about a 3 hour drive from the dealership and traveled there to look at the truck after many emails back and forth to make sure this truck was worth the time and effort to go look at it. Johnny had done a lot of leg work making sure this particular truck met my needs. The first time I saw the truck I quite honestly could find absolutely nothing wrong with it, and it was exactly what Johnny had stated in earlier emails. I found everyone I met at Archibald's to be quite caring and most of all honest. Johnny and also Sean Miller went overboard to make sure my purchase was a pleasant, painless, and honest experience. I would give them 6 stars if I could. If you are looking for an honest car dealer, Archibald's should be your first stop. For any future vehicle purchases I will be contacting Archibald's first. They have top of the line vehicles.
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Aug 30, 2019
Response from current dealership:
Wow, thank you for the kind words and 5-Star review. Your experience is exactly what we try to replicate for all of our shoppers. You took a leap of faith driving all that way based on our description and photos, we value the trust you put in us. You do have a stunning truck. Enjoy every mile...
Aug 27, 2019
They were really polite and did everything they promised me.
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Aug 28, 2019
Response from current dealership:
Thank you for taking time to write a review for Archibald's. I speak for our entire team when I say that you are appreciated.
Jul 15, 2019
Honesty is the best policy. That was the experience we had.
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Jul 15, 2019
Response from current dealership:
Thank you, Pat, We are honored that you trusted us. We will never let you down.
Frank
Jul 15, 2019
Very helpful and professional
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Jul 15, 2019
Response from current dealership:
Thank you, Frank! We sincerely appreciate the Five Star rating.
Brian
Jun 28, 2019
Quick to respond, answered all questions.
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Jul 15, 2019
Response from current dealership:
Brian, thank you for taking the time to review Archibald's. We are here for you.
Jun 21, 2019
Very friendly experience. Gave me a good deal and they weren't pushy. I would highly recommend them for a used car
Is this review helpful? Yes | No
Jun 21, 2019
Response from current dealership:
Thank you, Bobby! Music to our ears. We appreciate the fact you gave us the opportunity.
Terry
May 28, 2019
Very good experience no pressure, good prices, nice people. Purchased a 2016 Lexus from them and will return to shop again when we need another car.
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Jun 4, 2019
Response from current dealership:
Terry, we are honored that you chose Archibald's. It was fun getting to know you and we look forward to serving you again. Enjoy your beautiful Lexus!
ricardo
May 24, 2019
Excelent service
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May 24, 2019
Response from current dealership:
Thank you, Ricardo! We are honored that you chose us.
10
Apr 30, 2019
Archibald's is not your typical car dealership, these guys are not just there to pressure you into buying a car, they are there to ensure you find the right car for you. All cars on their lot look well maintained, and well priced. I would highly recommend this dealership to anybody.
1 of 2 people found this review helpful.
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May 6, 2019
Response from current dealership:
We all thank you! That is exactly who we are and we put immense pride in our choice of vehicles. Your review made us feel good. We are glad to be at your service.
Alexander
Apr 22, 2019
Everything regarding my interaction with the dealership staff was better than I could have hoped for. Friendly, honest and courteous staff. I dealt with Jordan, who sets the standard in customer service. I wasn’t able to purchase the vehicle. However, based on my dealings with the staff at Archibald’s, I wouldn’t do business with anybody else but them.
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Apr 27, 2019
Response from current dealership:
Wow! Alexander, thank you for the kind words. We are honored to be your dealership of choice.
Grant
Apr 20, 2019
Jordon was very helpful without being pushy. He was patient and responsive to all correspondence. I’d definitely recommend Archibalds!
Is this review helpful? Yes | No
Apr 24, 2019
Response from current dealership:
Grant, thank you so much for the five-star review. Your comments indicate exactly what we strive to achieve here at Archibald's. We are thrilled to be your choice.
Lyn
Apr 17, 2019
The seller was friendly & willing to help me find the car I wanted.
Is this review helpful? Yes | No
Apr 22, 2019
Response from current dealership:
Lyn, thank you for taking the time out to write a review for us. We sincerely appreciate you. We are always here should any questions or concerns arise. Enjoy your new ride!
Apr 17, 2019
The dealer contacted me quickly and was able to answer all my questions.
Is this review helpful? Yes | No
Apr 22, 2019
Response from current dealership:
We are honored to be at your service! Thanks for the Five Stars!
Cheryl
Mar 23, 2019
It was nice compared to other dealers. I did not feel pressured and John was knowledgeable about various vehicles and quite informative. If at all possible I would like to find a car through them.
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Mar 26, 2019
Response from current dealership:
Thanks, Cheryl! We sincerely want you to get the perfect vehicle. :) We’re honored by the high marks!
Doug
Mar 21, 2019
This will be the 3rd car our family has purchased from Archibald's.
Is this review helpful? Yes | No
Mar 24, 2019
Response from current dealership:
Thanks, Doug! We are honored that you choose Archibald’s. We will always be at your service. Congratulations on your new ride!
Mar 11, 2019
Good experience with mr. Archibald. However, I am not ready to buy yet.
Is this review helpful? Yes | No
Mar 12, 2019
Response from current dealership:
Thanks for the high marks! We won’t let you down.
Will
Dec 31, 2018
I drove 28 hours round trip to buy my truck from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2018
Response from current dealership:
Thanks for trusting us, Will. We are glad that you took the leap of faith and ended up with an amazingly clean truck. We enjoyed meeting you both. Enjoy every mile!
Tammy
Dec 22, 2018
Very pleasant and helpful. No stress which was very nice
1 of 1 people found this review helpful.
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Dec 22, 2018
Response from current dealership:
Thanks for the five star review! We are glad that you enjoyed your  experience at Archibald’s. :)
We are at your service.
Nov 19, 2018
Got back to me and worked with me every step of the way
2 of 2 people found this review helpful.
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Nov 21, 2018
Response from current dealership:
Thanks, Brandon. We hope you enjoy every mile....
Michael
Oct 21, 2018
Great
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2018
Response from current dealership:
Thanks for the 5-star review, Michael. We sincerely appreciate you and won't let you down. Danny Archibald
Kevin
Oct 9, 2018
Dealer did contact me but now won't answer my questions about the car features.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2018
Response from current dealership:
Kevin,
Danny Archibald here. Can you help us? We don’t want your experience to happen to anyone else and are perplexed as to where the communication failed. I cannot find your subsequent questions. Please reach out to me direct. My email address is danny@archibalds.net . Once again, I’m sorry we’ve failed you.
Greg
Oct 7, 2018
Great service, very efficient and professional staff.
Is this review helpful? Yes | No
Oct 11, 2018
Response from current dealership:
Thank you, Greg. We are thrilled that you enjoyed your experience. We are here for you.
5
Sep 1, 2018
Excellent communication. Very knowledgeable. Would have given 5 stars, but they sold the vehicle before I had a chance to look at it. Great people though!
Is this review helpful? Yes | No
Sep 3, 2018
Response from current dealership:
Terry, Thanks for taking the time to review Archibald's. We are sincerely sorry that the vehicle you were after sold before you could get it. That issue happens all too often here. We try to make everyone aware of that possibility, but it's a difficult balance as some assume we are just saying it to pressure them to buy the car and that's not who we are. We continue to look for a way to avoid this in the future and your review has brought it to the forefront. Thanks again.
Aug 29, 2018
Great experience. Professional group
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Aug 30, 2018
Response from current dealership:
Thanks for the 4-star review. We appreciate you.
Dena
Aug 28, 2018
He was extremely friendly and helpful.
Is this review helpful? Yes | No
Tammy
Aug 14, 2018
Everyone was very helpful. I would recommend them in heartbeat!
Is this review helpful? Yes | No
Aug 16, 2018
Response from current dealership:
Thanks, Tammy! We’re honored that you chose Archibald’s. We hope you enjoy your new ride. :)
Dave
Aug 3, 2018
Great experience working with them. Great team there.
Is this review helpful? Yes | No
Aug 5, 2018
Response from current dealership:
Thanks, Dave. Sincerely, your review made us feel great. We appreciate that you shared your experience with Archibald’s. We remain, always, at your service.
James
Jul 30, 2018
Guy was outstanding! The whole process was a breeze and I am extremly pleased with my Lexus. I see why they were rated 5 stars on cargurus...I agree!
Is this review helpful? Yes | No
Aug 2, 2018
Response from current dealership:
Thank you, James!
Your review made our day. We work hard to reduce friction in the car buying process. Your review is a confirmation that we are doing just that. We appreciate you taking the time and most of all, putting your trust in us. Enjoy your Lexus.
Chad
Jul 17, 2018
This is a hard review to write only because the negative was just over pricing. The car is beautiful and the customer service is amazing. If they had their car properly priced I would, without hesitation, have purchased.
1 of 1 people found this review helpful.
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Jul 20, 2018
Response from current dealership:
Chad, Thanks for taking time to write your review of Archibald's. We are bummed that you had to purchase elsewhere. We do everything we can to have competitive pricing, but sometimes the market changes on us, or other factors make one car more expensive than the other. It's a constant struggle for us as we are super picky and only accept the cream of the crop when it comes to pre-owned vehicles. Buying the best is often more expensive, but it's a balance we will continue to work on. Your input is appreciated and a good reminder that we can improve what we do here. Please consider Archibald's i
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Jun 9, 2018
I do not like dealing with car lots.....however, Archibald’s was exceptional. Guy, was very likable and nice to work with.
1 of 1 people found this review helpful.
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Jun 9, 2018
Response from current dealership:
Thanks for the 5-Star review! We are honored and glad you gave us the opportunity to serve you. If we can ever be of service, call on us. We are there for you.
5
Jun 6, 2018
wow..very helpful
1 of 1 people found this review helpful.
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Jun 9, 2018
Response from current dealership:
Thanks, Bill, it was a pleasure to serve you. "Enjoy every mile".
May 23, 2018
Good communication, will definitely be a return customer.
1 of 1 people found this review helpful.
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May 24, 2018
Response from current dealership:
Thank you for taking the time to review Archibald's. We are proud to be your dealership of choice. Please know that we are always here for you. Should any automotive questions arise, we can answer them and send you in the right direction. We enjoy helping.
Linda Olsen
May 3, 2018
Very nice and helpful. No high pressure sales
Is this review helpful? Yes | No
May 4, 2018
Response from current dealership:
Linda, Thanks for your review. Your words are "music to our ears" as we pride ourselves on being a no pressure car dealership. We are forever at your service.
Mark
Apr 15, 2018
No pressure, fast service, and they already had the price of the vehicle at a fair price, so there was no need to set there for hours and haggle prices. I would go there again, and I would also recommend them to somebody that was looking for a good vehicle at a fair price.
1 of 1 people found this review helpful.
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Apr 16, 2018
Response from current dealership:
Mark, Thanks for taking the time to review us. Your comments about our fair pricing made our day. Our computer software polls 70,000 pre-owned websites hourly so that we know what every car in the nation is priced at. We then ensure that our prices are among the best in our market. It's time-consuming and my team appreciated your comments. We won't let you down.
Mar 27, 2018
They did well
1 of 1 people found this review helpful.
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Mar 29, 2018
Response from current dealership:
Thank you for taking the time to review Archibald's. We sincerely want your experience to be extraordinary. Remember that we are always at your service.
Carolyn
Mar 22, 2018
Very pleasant
1 of 1 people found this review helpful.
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Mar 29, 2018
Response from current dealership:
Thank you, Carolyn, we remain at your service.
Feb 25, 2018
I bought the car the salesman Guy was great! Would definitely recommend others to buy there.
2 of 2 people found this review helpful.
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Feb 26, 2018
Response from current dealership:
K, Thanks so much for taking the time to review us. We sincerely appreciate the high marks and will always be here to help with your automotive needs. We are thrilled that you found the perfect car.
Deniece
Jan 16, 2018
Friendly, Guy was informative, helpful. We didn't feel rushed or pushed.
1 of 1 people found this review helpful.
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Jan 17, 2018
Response from current dealership:
Thank you Deniece. We appreciate the fact you chose Archibald's. We are committed to you and will never let you down.
Danny Archibald
Dec 19, 2017
They answered all my questions very promptly.
1 of 1 people found this review helpful.
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Jun 29, 2017
Very responsive dealership and very willing to stay after hours to facilitate our schedule. Car was ready for test drive when we arrived and the asking price was very fair and reasonable. However, we felt that there was an assumption from the employees we worked with that we were definitely going to buy the car regardless. We were not asked if we wanted time to discuss together the decision to buy. We did also feel some pressure to buy a service contract/extended warranty and when we showed hesitance we were able to negotiate a reduction in the cost of the contract. Altogether, we spent about an hour and a half at the dealership, which is pretty good, but we just wish we would have been "checked in with" more and asked more questions about how we were feeling, what we were thinking, etc. This is a generous 4 stars. I probably would have preferred to put 3.5.
4 of 5 people found this review helpful.
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Jake
Mar 15, 2017
Loved them loved the vehicle. So I bought it couldn't be happier with the way things turned out. Price was great service was even better
2 of 2 people found this review helpful.
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Dale
Feb 19, 2017
We were very pleased with the service of this dealer. Jordan has been helping us in making the right selection in our next automobile. Excellent!
1 of 1 people found this review helpful.
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Darrell
Feb 16, 2017
Very helpful and very courteous I didn't purchase a vehicle there because of other reasons but I would buy a vehicle there if they had what I wanted
1 of 1 people found this review helpful.
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Feb 10, 2017
Great response just didn't have what we were looking for in the end
1 of 1 people found this review helpful.
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Jesus
Dec 3, 2016
best help with a lot of patience
2 of 4 people found this review helpful.
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Jon
Dec 1, 2016
grest buying experience
2 of 4 people found this review helpful.
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Tino
Nov 16, 2016
Did not have much time so with the little time I had. I was given car fax and car specs. Friendly service and no pressure.
2 of 3 people found this review helpful.
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Sep 16, 2016
Seemed interested and truthful. Took extra time to go look for an option I was looking for on the car and get back to me with the answer. And they said no, does not have that option. I appreciated the candor.
3 of 4 people found this review helpful.
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Ralph
Sep 15, 2016
Overpriced and stubborn about accepting reasonable and comparative pricing from other dealers offers. Their cars have sat for 80, 90, and over 100 days.
9 of 12 people found this review helpful.
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Le
Aug 13, 2016
high level
1 of 4 people found this review helpful.
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Aug 15, 2016
Response from current dealership:
Thank you Le, we sincerely appreciate that you chose us. We will not let you down.
Robert
Jun 10, 2016
Great responce Answered all questions No high pressure
2 of 3 people found this review helpful.
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Darius
Jun 2, 2016
Dealer, contacted me right away. Didn't buy the car though, it has not the right gear box for me.
2 of 3 people found this review helpful.
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May 6, 2016
Super nice guy and very helpful
1 of 3 people found this review helpful.
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Tony
Apr 10, 2016
Quick contact after initial inquiry and contacted me again after the truck sold.
1 of 3 people found this review helpful.
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Jason
Feb 6, 2016
Very nice honest people lot of pretty cars on their lot
1 of 3 people found this review helpful.
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Carshopper
Feb 3, 2016
We bought a car here. Clean car. Staff from start to finish were friendly and knowledgeable. Would recommend and buy here again!
2 of 3 people found this review helpful.
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Amy
Jan 25, 2016
Great place to buy car. Friendly and relaxed staff. Test drove car without hesitation. Car was very clean. Well worth the 2 hour drive to find a great car.
2 of 3 people found this review helpful.
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Cheryl
Aug 12, 2015
The sLes guy was quick to respond and very informative.
2 of 3 people found this review helpful.
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Terry
Jun 4, 2015
This was an amazing experience. They were immediately responsive, professional, honest and candid, helpful, and also proficient on the loan & paperwork. Got a great deal on a quality rig and they offered me more than I expected for my trade. Superb - I would bring my own family & friends to this dealer anytime.
1 of 1 people found this review helpful.
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Melissa
Mar 25, 2015
Purchased a very nice, low mileage Accord from Archibald's. My salesman was very patient and worked with me to the best of his ability. The finance department was able to get me financed with a very reasonable interest rate and great terms. The car is a very nice, quality used car. Overall pleasant car shopping experience at Archibald's. Other dealerships were not near as friendly or personable as the staff at Archibald's. I highly recommend Archibald's to anyone looking for a quality used vehicle. I will check with them first next time I am in the market for a quality used car.
0 of 1 people found this review helpful.
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Eugene
Dec 25, 2014
Very good to deal with
0 of 2 people found this review helpful.
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Daniel
Oct 31, 2014
Responded very quickly and accommodating.
1 of 2 people found this review helpful.
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Viola
Oct 20, 2014
Wanted to sell me something I didn't want.
2 of 3 people found this review helpful.
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gerald
Jul 28, 2014
very easy to work with and we bought the prowler they had. it was in like new condition.
0 of 1 people found this review helpful.
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Tom
Jul 30, 2013
Great Service. The car got me the plane ticket, and the service will make be come back again.
0 of 2 people found this review helpful.
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Alexandra
Jun 21, 2013
I was contacted immediatley within an hour and set up an appt for the following Saturday. Purchased the car and was very impressed with their professionalism and quality of vehicles they have on their lot.
0 of 1 people found this review helpful.
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Ken
Feb 6, 2013
good
1 of 1 people found this review helpful.
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Derek
Jan 14, 2013
Quick follow up
1 of 2 people found this review helpful.
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