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Dealer Reviews

Based on 9 reviews
All reviews are verified visits to the dealer. – Learn More
Diana
Mar 16, 2026
I called all the numbers on the website I googled the address it was all automated never got to talk to anybody they don't own that car I contacted another dealership that was on that street I would have drove 3 hours to go get that car and they didn't have it
Is this review helpful? Yes | No
Mar 17, 2026
Response from current dealership:
Hi Diana, we don’t have any record of your contact or inquiry on our end and we’re not sure what information you came across.

Please don’t leave a false review based on incorrect details—we are a legitimate dealership and here to help.

If you’re still interested, contact us directly at 916-541-6368 and we’ll assist you right away.

Approved Autos
5921 Stockton Blvd Suite A
Sacramento, CA 95824
A
Feb 24, 2026
Highly recommend working with Luis! He handles business and plays no games
1 of 1 people found this review helpful.
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Mar 17, 2026
Response from current dealership:
Thank you for the great feedback! We really appreciate you recognizing Luis—he takes pride in keeping things straightforward and making the process smooth.

Enjoy your vehicle and let us know if you ever need anything in the future!

Approved Autos
Paula
Dec 5, 2025
Very friendly ready to make a deal just wasn’t interested in the car
1 of 1 people found this review helpful.
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Jul 19, 2025
Good experience easy to deal with helpful with purchase
1 of 1 people found this review helpful.
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May 10, 2025
Even though I wasn’t approved didn’t sugar coat anything I’m coming back as soon as I up my credit an have a bigger down payment. Loved the straight to the point attitude.
2 of 2 people found this review helpful.
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Josh
May 2, 2025
They were great! From responding to my questions and being honest with me about the vehicle. I would highly recommend them!
2 of 2 people found this review helpful.
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20
Jan 13, 2025
Still in negotiations, but so far so good
1 of 1 people found this review helpful.
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Kenneth
Jun 24, 2024
Nice
0 of 1 people found this review helpful.
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Jun 22, 2024
Answered my questions
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Feb 22, 2024
Good group of people. Easy to work with.
2 of 2 people found this review helpful.
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Jacob
Jan 13, 2024
Wonderful car buying experience. Luis & Fahim are great salesmen who know how to serve. I didn't feel "sold" at all. There wasn't any pressure. These two are both great solution seekers. The car I got from them was a used 2012 Civic and it was in really good condition; very clean. I reached out to Approved Autos on CarGuru and Luis got back to me the next day. I asked for the OTD price and he gave it to me right away -- no hidden fees, no markups, no pressure, no games or any back-and-forth, which made the experience extremely positive and easy. The test drive is solo, which I definitely preferred as it allows me to really assess the car without any "distractions". Also, they do free deliveries in the Sacramento area, which was perfect as I was buying on my own. Thanks for the great service and patience, Luis & Fahim!
5 of 5 people found this review helpful.
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Jun 17, 2023
Luis was great, no hassle and not pushy.
2 of 2 people found this review helpful.
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May 25, 2023
Very friendly and clean place. I didn't buy the particular vehicle, but they have a good selection.
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Mar 27, 2023
Great customer service amazing job on getting me the car I wanted
1 of 2 people found this review helpful.
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Apr 30, 2022
Easy to do business with these guys.
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Mar 27, 2021
Great family owned business! Amazing customer service and quick sale! They were helpful and gave us a great deal... definitely would purchase from them in the future! Recommend to anyone in NorCal... 100% worth the drive!
6 of 6 people found this review helpful.
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Mar 3, 2021
The Equinox had a distinct rubbing sound when turning the steering wheel which could indicate a serious problem in the steering plus it felt "heavy" when I test drove it. Mileage on the vehicle was off by 20K as reported. Very disappointed. Waste of time.
11 of 11 people found this review helpful.
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Mar 8, 2021
Response from current dealership:
Hey Gregory, I'd like to apologize on behalf of Approved Autos for your experience with us. As I have explained to you in person about the vehicle, I am more than happy to go over everything with you once again if you'd like. Once again we apologize and if you would like to discuss this issue, give me a call. Thanks.
Feb 8, 2021
Very friendly, efficient and easy to work with. We bought the suv!!
2 of 2 people found this review helpful.
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Feb 8, 2021
Response from current dealership:
Peggy, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you!
Dec 25, 2020
Very respectful and helpful
2 of 2 people found this review helpful.
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Dec 26, 2020
Response from current dealership:
Our customers always come first, glad we met your expectations.
Ken
Oct 13, 2020
Very generous and good
2 of 2 people found this review helpful.
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Dec 2, 2020
Response from current dealership:
Thanks for the awesome review, Ken! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Sep 1, 2020
We are so happy with our car. I wanted to buy a car for my son to take to college and he wanted a VW Passat. They worked with us, let us test drive the car, and were patient with us as we debated. The car was delivered clean and waxed. It’s still sparkling clean! It drives great. My son is so happy. The service was great and I would trust these guys to buy a car anytime. Totally recommend them!
1 of 1 people found this review helpful.
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Dec 2, 2020
Response from current dealership:
Thank you for the kind words!  We’re so happy your visit at approved autos went smoothly and met your expectations.
70
Aug 29, 2020
Recieved a call from the dealership that day, I inquired about the vehicle. Very customer service focused staff.
1 of 1 people found this review helpful.
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Dec 2, 2020
Response from current dealership:
Thanks for the positive review and for letting people know about your recent visit with us!
Aug 25, 2020
Overall good place to buy car,car need shocks and tires other than that good deal
1 of 1 people found this review helpful.
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Dec 2, 2020
Response from current dealership:
Congrats on the new ride! We wish you many miles of smiles.
Michelle
Oct 18, 2019
Excellent experience. He returned my call, we set an appointment, and we arrived to drive the car. It was clean, one owner, and he was willing to take our car as a trade-in and filed all the proper paperwork for us. It could not have been easier and we are VERY satisfied. He was kind, competent, and very trustworthy. We are happy with our new-to-us Honda CRV. Thank you
1 of 1 people found this review helpful.
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Oct 19, 2019
Response from current dealership:
Michelle, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you!
Bill
Sep 9, 2019
The salesman got back to me within 10 minutes with the exact information I asked for.
1 of 1 people found this review helpful.
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Sep 9, 2019
Response from current dealership:
Thank you so much for sharing this experience with us!
dexter
Jun 19, 2019
this guys is cool. easy to deal with them!
2 of 2 people found this review helpful.
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Sep 9, 2019
Response from current dealership:
Thank you so much for sharing this experience with us!
Steve
Jan 26, 2019
No heater/defroster hassard button clicks loudly&endlessly.Wipers have a mind of there own.black tape holding the dash together. Rear end damage rear window leaks.motor leaking tons of oil and smoking . undercarriage is an oil bath car was sold (With No Issues) . I contacted seller and was told the car had no issues.!! I couldn't take the $175 return policy because I live 200mi. From dealer Not Happy! Ive been on CarGurus for 2 years looking for this model 2004 preferred.Nice young man.I now have to sell to start my serch again.$2600. Mistake. Wow!!!
3 of 3 people found this review helpful.
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Jan 28, 2019
Response from current dealership:
Hey steve, upon purchasing the vehicle you had completely inspected the vehicle with your associates and you  also had the option to take the vehicle in to get it inspected prior to purchasing it.  You were well aware of the vehicle being a fresh trade in and some of the issues that it contained.  As far as the vehicle "leaking tons of oil and smoking" please know that in state of california it is impossible to even pass the emissions vehicle inspections with the car being in that condition.  Therefore with all the issues that the vehicle had as a customer I'm pretty sure you would o
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Evonne
Aug 31, 2018
I bought my car from this guy. Got back to me quickly answered my questions smooth transaction
3 of 3 people found this review helpful.
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Kim
Jun 10, 2018
They were great. T
2 of 2 people found this review helpful.
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Bobby Brett
Jan 21, 2018
Bought my Subaru from these guys. Can't be any happier with the car and the customer service they gave me. They answered all my questions from my first phone call to the point I purchased. Another thing I loved about this dealer is that there not pushy at all and the salesman Dino was funny and honest. Definitely sending friends and family.
10 of 11 people found this review helpful.
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John
Aug 12, 2017
I was so happy to get the car I want and could afford
11 of 13 people found this review helpful.
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Lisa
Jul 4, 2017
Very helpful and accommodating
7 of 8 people found this review helpful.
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May 13, 2017
Good customer service, very helpful
6 of 7 people found this review helpful.
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Connie
May 2, 2017
They were nice & not pushy - was a quick & pleasant experience
8 of 10 people found this review helpful.
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Olivia
Mar 20, 2017
He got back to me ,with the information I needed.great job!
7 of 8 people found this review helpful.
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Govindra
Nov 10, 2016
Good
12 of 17 people found this review helpful.
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