About Us

At Angela Krause Ford, we do our absolute best to provide our customers with exceptional service, no matter the reason for their visit. In addition to offering one of the largest inventories of new Ford models and quality used cars, trucks and SUVs in Alpharetta, we're proud to treat every customer who walks through our doors with respect. We commit to providing a low-pressure environment so that it's fun and easy to buy and maintain your car, and that commitment is spelled out in the Angela Krause Ford Buyer's Advantage

Our Amenities

  • Coffee
  • Service Pickup & Delivery
  • Shuttle Service
  • Remote Test Drive
  • 24 Hour Test Drive
  • Remote Delivery
  • Remote Paperwork
  • Wifi

Media

Service Info

Service Hours

Dealer Reviews

Based on 28 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 1, 2026
The respind to emails on time.
Is this review helpful? Yes | No
Franklin
Jan 4, 2026
Took a minute to convince the staff that the car had some hidden mechanical issues that they were not aware of. Once they realized, they worked with me on the price till we both felt it was a fair deal. Matt, my sales rep was awesome. Everyone was friendly and very professional even when we did not initially agree on the condition of the car. I never felt pressured and always felt that my concerns were being taken seriously and being addressed. I would absolutely do business with them again!
Is this review helpful? Yes | No
Dec 1, 2025
Jim was great until it came to the deal. The dealer refused to drop the price for a brand new vehicle that was damaged. I don’t think it was his fault but we ended up wasting time on my 2nd visit!
Is this review helpful? Yes | No
Nov 30, 2025
Sensationally helpful is ALL ASPECTS.
Is this review helpful? Yes | No
Nov 4, 2025
They never show the car. They said that the car is in the service and never contact back
Is this review helpful? Yes | No
Oct 26, 2025
So far everything has been great
Is this review helpful? Yes | No
Brad
Sep 4, 2025
Easy and very courteous
Is this review helpful? Yes | No
terryw
Jul 12, 2025
Great experience.
Is this review helpful? Yes | No
Zoot
Jul 10, 2025
Sent their sales info and inquired if we had any questions or planned a visit to their sales lot . Very professional in my assessment. Will notify the sales associate if we are heading to their sales lot.
1 of 1 people found this review helpful.
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Jul 3, 2025
they offered to help
1 of 1 people found this review helpful.
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Brett
Jun 10, 2025
10/10 Best care salesmans ive ever spoken to
1 of 1 people found this review helpful.
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May 8, 2025
Went to look at a vehicle and there was a number of employees around, I eventually left due to the lack of service. Dealers are at the lot all day, I have to work so I can't be.
1 of 1 people found this review helpful.
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Carl
Apr 20, 2025
The gentleman did promptly call and it was my fault that I did not have the time to make contact with him I will try returning the call but he did return the call very promptly so I have to give him credit for that as it was my fault that nothing else took place
1 of 1 people found this review helpful.
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Mar 24, 2025
The entire sales and finance staff are great to work with! They demonstrated class and integrity thru the entire buying process.
1 of 1 people found this review helpful.
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Clint Maynard
Mar 18, 2025
Chase was caring and professional even after the sale.
1 of 1 people found this review helpful.
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Charles
Feb 2, 2025
Very rude dealer. Needed my dad as a co-signer (he lives out of state). When they couldn’t get him on the phone after 3 tries (he was working and couldn’t answer) they accused me of trying to use him as a co-signer without his permission. My dad called them back when he was available, but with the way I was treated and being accused of fraud, I wouldn’t buy a candy bar from this dealership, much less a car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2025
Response from current dealership:
Charles, thank you so much for your review. We are very sorry for the way you were treated at our store. This is NOT how we want to do business. Please reach out to our general manager, Jason Moore (770) 649-5103, if you would like to discuss this further.
Jan 27, 2025
Dealer was top notch! I ended with purchasing the vehicle I was interested in. Sales and Finance staff was very helpful and friendly. They made me feel valued and satisfied my concerns. Salespeople are amazing and it's due to their Management being just as great!
1 of 1 people found this review helpful.
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20
Nov 11, 2024
Very professional staff. Smooth buying process. Communication was also great. Highly recommend this dealership to do business with.
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
alexnavarrete, Thanks for the kind words and the 5 Stars!  We appreciate you!
Oct 26, 2024
Great experience. Responded quickly to my inquiry. Sales rep Dara even sent me a video. Bought the vehicle and would definitely do business with them again and refer them
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
GuruDV2CDP, we appreciate the 5 Star review and the kind words.  We are so happy you had a great experience.  Thank you for choosing Angela Krause Lincoln!
Oct 15, 2024
Responded very quickly.
1 of 1 people found this review helpful.
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Nov 24, 2024
Response from current dealership:
Thanks for the 5 Star review Bruce.  We appreciate you!
Judy
Sep 14, 2024
The dealer responded quickly to my requests and answered all my questions. Communication with Maria was professional and informative,
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2024
Response from current dealership:
Judy, Thanks for the 5 Stars and the kind words.  We appreciate you!
Aug 11, 2024
They were prompt & very polite when responding. The sales staff was very knowledgeable & professional.
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
Guru9LHFDF, Thanks for the 5 Star review.  We are so happy you found our sales team to be very knowledgeable and professional.  Much appreciation for the kind words.
Tommy
Jul 3, 2024
Excellent
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
Thanks for the 5 Stars Tommy, we appreciate you!
Brent
Jun 19, 2024
Done everything I could ask for at the time
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
Thank you Brent.  We appreciate the 4 Stars.
Jun 8, 2024
Contacted me once and then never heard from them again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2024
Response from current dealership:
GuruDW7J4Z thanks for the feedback, this will help us improve our team's follow up.  Please don't hesitate to reach out to me directly if I can be of service.
Sincerely,
Mike Stimmel
General Manager
MStimmel@KrauseFamilyFord.com
Adrienne
May 17, 2024
Jawon was superb. He gave phenomenal service ad followed up to try to close the deal. He was very knowledgeable and answered all my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2024
Response from current dealership:
Thank you for the 5 Star review Adrienne.  We are so happy Jawon provided phenomenal service and answered all your questions. Much appreciation!
Apr 27, 2024
Easy to work with and knowledgeable about the cars we are interested in.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2024
Response from current dealership:

Keprybes12, Thanks for the 4 Star review.  We appreciate you!
Apr 20, 2024
Words cannot express the lengths they will go to provide top tier service. An amazing experience. Thanks.
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
GuruDZ9PG7, Much appreciation for you and thanks for the kind words!
Tonya
Mar 23, 2024
Responded immediately
Is this review helpful? Yes | No
Nov 24, 2024
Response from current dealership:
Thanks for the 5 Star review Tonya.  We appreciate you!
Feb 27, 2024
Very nice people
Is this review helpful? Yes | No
Feb 28, 2024
Response from current dealership:
Thank you Jamie, your kind words are appreciated.
Hailey
Jan 18, 2024
I had an appointment to see this vehicle and planned to purchase it. I walked in and it had already sold to another person without it being communicated (having traveled ~40 miles) and the salesperson was unaware I was coming.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2024
Response from current dealership:
Dear Hailey, we sincerely apologize for the inconvenience you experienced. We deeply regret the miscommunication that led to the vehicle being sold. Your feedback is invaluable, and we're working to improve our coordination. Please contact us so we can address this issue and explore alternative options for you.
20
Dec 18, 2023
Good Experience: The car was as presented in the ad; clean as a quality used car could be. There was quick response. Staff was great, negotiated respectful, I felt absolutely no pressure, and I purchased the car. The dealership is beautiful and the process was very relaxed. This is the second car our family has purchased from Angela Krause. I can comfortably recommend AK.
1 of 1 people found this review helpful.
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Jan 18, 2024
Response from current dealership:
Thank you for sharing your positive experience! We're delighted to hear that the car met your expectations, and you enjoyed a seamless and relaxed purchasing process. Our team at Angela Krause values your trust, and we look forward to serving you and your family in the future. Safe travels in your new car!
Roderick
Nov 21, 2023
Outstanding!!!!
Is this review helpful? Yes | No
Nov 22, 2023
Response from current dealership:
Thank you Roderick for the 5 Stars, we appreciate you!
Nov 20, 2023
Pictures / video sent when asked . But in future it would help to have pictures when listed
Is this review helpful? Yes | No
Nov 22, 2023
Response from current dealership:
Thank you for the feedback Paul, we appreciate you.
20
Nov 14, 2023
Clean deal, no hassles, management was cooperative.
Is this review helpful? Yes | No
Nov 15, 2023
Response from current dealership:
JohnnyDurango thank you for sharing and the 5 Stars!
Oct 11, 2023
I'm so very pleased with Angela Krause, they have been there for me.. Neville my salesman, Is just the Best. He always make sure I drive away Happy. Thanks for the team effort of making me happy.
Is this review helpful? Yes | No
Oct 12, 2023
Response from current dealership:
Thank you so much for taking the time to share your positive experience with Angela Krause and Neville, your salesman. It's wonderful to hear that they've gone above and beyond to ensure your satisfaction. Team efforts like these truly make a difference in customer service, and it's clear that they've left a lasting impression on you. We appreciate your feedback and look forward to serving you in the future. Enjoy your happy driving!
Sep 25, 2023
Great
Is this review helpful? Yes | No
Oct 12, 2023
Response from current dealership:
Thank you for the 5 Star review GuruY6TC.  We appreciate you!
Jun 27, 2023
Great experience
Is this review helpful? Yes | No
Oct 12, 2023
Response from current dealership:
Guru9ZR6MQ thank you so much for the 5 Star review.  We appreciate you!
May 25, 2023
Fair dealings
Is this review helpful? Yes | No
May 25, 2023
Response from current dealership:
Michael thank you for the 5 Star review!  We appreciate you.
Feb 26, 2023
The staff was very knowledgeable.
Is this review helpful? Yes | No
May 25, 2023
Response from current dealership:
Thanks for the 5 Star review Byron. We appreciate you!
20
Feb 15, 2023
It was a quick and easy process. I loved the experience
Is this review helpful? Yes | No
Feb 15, 2023
Response from current dealership:
Thanks for the 5 Star review GuruDYYQL.  We appreciate you.
Feb 7, 2023
Knowledgeable and helpful. Great ride at a fair price
Is this review helpful? Yes | No
Feb 15, 2023
Response from current dealership:
GuruM49Q, Thanks for the 5 Star review.  We appreciate you!
20
Dec 31, 2022
quick to reply but unfortunately the vehicle was sold a few days before I inquired.
Is this review helpful? Yes | No
Jan 1, 2023
Response from current dealership:
Guru9F6VJ2 thanks for the 5 Star review.  We get inventory in every day and will contact you with anything similar.  Let us know if you find something beforehand.
Todd
Dec 28, 2022
I have had zero contact with the Angela Krause Ford. I asked for information from the dealership through multiple sites where I searched for cars and no one ever responded to my request. I then drove to the dealership, walked the entire lot to look for their Broncos and even went inside the showroom, and no one acknowledged me to even say hello. I bought a car from them years ago and the experience was rough at best. Now I am officially done with them. I cannot recommend this dealership at all.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Dec 28, 2022
Response from current dealership:
Todd - I am very sorry to hear about your terrible experience online and at the dealership.  I will use this as a coaching and training opportunity with our sales team.  If you would be willing to give us another chance, I would be happy to personally help.  Feel free to contact me at your convenience.
Kevin Kossick
General Sales Manager
770-649-5100
Dec 24, 2022
Great customer service.
Is this review helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Thanks for the 5 Star review milzkevin.
Dec 3, 2022
Very responsive
Is this review helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Thanks for the 5 Star review Guru9272KR.
Nov 28, 2022
COMPLETE WASTE OF TIME!!!!!!!!!!!DON'T BOTHER TRYING!!!!!!!!! I called made and appointment, drove the vehicle and was satisfied. Entered negotiations on the vehicle with sales manger Erik Anderson. Asked if I could leave a deposit to secure the vehicle once negotiations we complete, and was told No they only accept deposit on "New" vehicles. In 20+ years of buying vehicles I have Never heard a dealer refuse a deposit. I sent the E-contract that was sent. The following business day I contact them to arrange next steps/schedule delivery and was told the vehicle was Sold. This is by far unprofessional and unacceptable. I would Not recommend this dealership to anyone for anything. I will be repeating this sentiment on various platforms to advise other possible customers that this dealership lacks basic business ethics, which says a LOT about the higher level company structure and ownership.
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Mrgbennett81 thank you for the feedback, we are very sorry for your less than stellar experience.  We will use your feedback to review our deposit policy and improve our training processes.
Aug 26, 2022
I went there to see the car and they didn’t have it. I think it was a way to get me there for another car
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Carhunter1217 thank you for the feedback.  Vehicles sometimes sell between the time confirmed available and the time buyers arrive at the dealership.  We should have contacted you and let you know before you completed your trip and for that we are sincerely sorry.  Your feedback will help us improve our processes going forward.
Jul 27, 2022
Literally ran around trying to make sure we were happy
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Thank you for the 5 Star review Derrick.
Jul 22, 2022
Great experience, the salesman was totally professional and from start to finish he was great
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Thanks for the 5 Star review and kind words kenneth.
Kyle
Jul 15, 2022
Dealer confirmed in writing that the specific car I wanted to look at was on the lot and available to look at, but when I got there less than 3 hours later it’s not there anymore and they want to show me models that are $10k+ more.
10 of 11 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Kyle thanks for the feedback.Vehicles sometimes sell between the time confirmed available and the time buyers arrive at the dealership.  We should have contacted you and let you know before you completed your trip and for that we are sincerely sorry.  Your feedback will help us improve our processes going forward.
40
Apr 1, 2022
Contacted me very quickly. Very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2022
Response from current dealership:
Thank you Tink123 for the 5 Star review.
Pam
Oct 30, 2021
Disappointing experience. Went there to check out a used Jeep. Looked it over and wanted to test drive it. Out of gas. Waited 30 min for them to get their act together. Asked Manager for an update on gas situation and he was unbelievably rude. Also car was listed as having two accidents, but repaired. Car had not been fully repaired. Don’t go there - just don’t.
13 of 14 people found this review helpful.
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Michael
Oct 6, 2021
I was beginning an online search for a truck, they got up with me in a reasonable time frame and answered my questions.
1 of 1 people found this review helpful.
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Jul 9, 2021
Great experience. Totally satisfied.
1 of 1 people found this review helpful.
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Apr 14, 2021
Responded quickly to my inquiry.
1 of 1 people found this review helpful.
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Apr 8, 2021
Great experience we purchased the vehicle
Is this review helpful? Yes | No
Don
Nov 28, 2020
Great buying experience! Clean facility and good choice of inventory.
Is this review helpful? Yes | No
Oct 23, 2020
Ended up buying somewhere else but it has nothing to do with Krause, they were always super helpful and pleasant to talk with.
Is this review helpful? Yes | No
30
Oct 11, 2020
This was the best experience of car buying I've ever had. The car was just as they described it on CarGuru.
Is this review helpful? Yes | No
Aug 27, 2020
Quick response time
Is this review helpful? Yes | No
Aug 4, 2020
My experience was awesome! My dealer went over and beyond to make sure I was good.
Is this review helpful? Yes | No
Cindy
Jul 25, 2020
Great sales person. Happy with the purchase price and trade in price. Fast service!
Is this review helpful? Yes | No
Kevin
Jul 19, 2020
Very professional, Direct pricing ( no nickel and diming, or back and forth about price) top dollar for trade-in, Highly recommend
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Thank you for the great review!
Jul 12, 2020
Nice and easy
Is this review helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Thank you for the great review
Jun 27, 2020
Very honest up front.
Is this review helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Thank you for the great review
M
Jun 19, 2020
Marcelles was awesome . I bought my car and got an amazing deal.
Is this review helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Marcellas is great! Thank you for the great review
john
Jun 16, 2020
Courteous, responsive and interested in helping
Is this review helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Thank you for the review!
May 25, 2020
Helpful & replied quickly
Is this review helpful? Yes | No
May 23, 2020
contacted me, but the vehicle was sold within hrs of my request. Quick response and courteous.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2020
Response from current dealership:
Thank you for the great review
Jeffery
May 21, 2020
Awesome
Is this review helpful? Yes | No
May 26, 2020
Response from current dealership:
Thank you for the great review!
May 14, 2020
Fair
Is this review helpful? Yes | No
May 22, 2020
Response from current dealership:
Thank you for the 5 stars!
Joel
Apr 8, 2020
Excellent customer service beginning with phone calls prior to visit.
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you for the great review! We try to give an effortless sales experience!
Judy
Feb 22, 2020
They pulled a bait and switch. I was test driving a car that they claimed was sold that day. I received a text, email and phone calls for my appointment reminder the same day but no one mentioned the car was sold. The first thing the salesman Andre said was the internet was not updated and t hff e price of cars different. He tried to sale me a much higher price car but I showed him my paperwork that it's the same car because it has the same lot and vintage number. Unfortunately this dealership wasted my time. I drove over an hour to get there. Nothing but a sophisticated con game.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Judy, we are sorry about the miscommunication. As a large store, with a large staff and inventory, deals are being worked and inventory is being turned very quickly. Unfortunately it is a first come first serve basis if there is no deposit made on a vehicle. We are sorry for confirming your appointment, and our sales consultant was simply presenting another option to see if you were interested. I am sorry you drove all the way here before learning the car was sold. That was on us and I will use this review as a learning tool about communication.
Allen
Feb 17, 2020
I think the dealership has been exceptional. Several days ago when I was looking casually at AWD hybrids after seeing an article about the new Fore a Escape, I I ran across an Escape that had most everything in which I was interested other than color. I made a casual contact about stopping out to see it. The sales person responding was among the most pleasant I’ve had at a dealership. After a couple follow ups, I decided I likely wasn’t interested at this time as I’ve 3 years remaining on my warranty. When I conveyed 5his, the response was again courteous and respectful - adding if I wished to see the car, please stop by. Almost encourages me to stop out and compliment them personally P
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you so much for the review! This business is all about relationships, and we want you to get the right car for you at the right time. Our goal is to make the process effortless and remove all those frustrating pain points that can come with the sales experience.
Feb 14, 2020
Everyone was friendly and responded to my questions quickly.
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Communication and attitude are everything! Thank you for the kind review!
Feb 14, 2020
I haven't bought yet, but Amy and Angie are staying in contact with me, offering to help with a purchase.
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you so much for the review! We are here for you when you are ready!
Haytham
Jan 22, 2020
I called one of the sales representative and made a deal on the phone for a used Honda Odyssey. We agreed I will give her a deposit to hold the vehicle. I was driving over the weekend to finalize the sale and pay off the balance. As I was filling out the deposit paperwork within 10 min of the deal, I receive a call from the manager informing that they sold the vehicle. I was disgusted by this treatment and it shows how unethical this dealership is ran. I hope the owner Angela Krause is not aware of those unethical employees she is dealing with. He called me so casual like I am supposed to be ok with it. If you are dealing with Brent Kleen he is not an honest person and does not care about this business.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Haytham, I am sorry about your experience online and over the phone with our dealership. Unfortunately, after your phone call and before we got the deposit to hold the vehicle, another sales manager had the vehicle sold to a customer in the showroom. Until we get a cash deposit, the vehicle is still available and for sale. It would have been unfair for the customer in the dealership to not be able to buy the vehicle when he was the first one to give us money. We offered to help find you another as it was the best we could do for you. I understand your frustration and I am sorry about your expe
 More ...
Jan 9, 2020
Contact me within a few seconds
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you for the 5 stars!
5
Nov 14, 2019
Great follow up!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you for the 5 stars and encouraging words!
dave
Nov 14, 2019
Quick response, helpful
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you for the kind words!
Brent
Oct 29, 2019
Chris, Maria, and Max were all very helpful in making this purchase super easy and painless! I 100% would recommend this dealer!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Recommendations are everything! Thank you for the 5 stars!
Sylvia
Oct 29, 2019
The office and salesperson were very professional and efficient. It was a pleasure working with them.
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Thank you for the kind words and the 5 stars!
Oct 23, 2019
The experience was Great, the people were Great.. The manager and the sales person were very attentive and listened to what I was looking for. They had options that were available but they just didn't quite fit my need... I would recommend anyone to visit and looking for a new or used vehicle.
Is this review helpful? Yes | No
Apr 9, 2020
Response from current dealership:
Recommendations are huge for us, thank you. Listening is a major skill. Thank you for pointing that out
Kenny
Oct 22, 2019
They were very responsive to my requests for information, but the last time we communicated was 4 or 5 days ago and I have not heard back from them.
Is this review helpful? Yes | No
Dan
Oct 7, 2019
Very pleasant, very helpful, always got right back with me, easy to negotiate with
Is this review helpful? Yes | No
Samantha
Oct 1, 2019
Great experience, Haydn and Kevin were easy to work with.
Is this review helpful? Yes | No
Eileen
Sep 27, 2019
Easy transaction! Had the car in stock and was able to get it for the price advertised.
Is this review helpful? Yes | No
Sep 8, 2019
Dealer was very responsive
Is this review helpful? Yes | No
Michael
Sep 8, 2019
Great
Is this review helpful? Yes | No
Barbara
Aug 24, 2019
They delivered to my home!! Brad, Bailey and Kevin were super responsive and easy to work with.
Is this review helpful? Yes | No
Aug 24, 2019
Response from current dealership:
Thank you Barbara, We appreciate your business. Enjoy your new Mustang
Ken
Jun 11, 2019
They were very helpful,and professional we did bye our car from them. Willy Cray was our salesman, very helpful would recommend this dealer and Willy to a new car buyer
Is this review helpful? Yes | No
Jul 11, 2019
Response from current dealership:
Thank you very much for a positive review on Willie.Thank you From the Krause Family
Jun 1, 2019
She was helpful.
Is this review helpful? Yes | No
Jul 11, 2019
Response from current dealership:
Thank you for your business and the five star review!
May 4, 2019
Very helpful
Is this review helpful? Yes | No
Jul 11, 2019
Response from current dealership:
Thank you for the five star review from the Krause Family
Yvonne
Mar 11, 2019
Excellent
Is this review helpful? Yes | No
Jul 11, 2019
Response from current dealership:
We appreciate you taking the time for writing us a five star review!
George
Mar 9, 2019
Great people
Is this review helpful? Yes | No
Jul 11, 2019
Response from current dealership:
George thank you for your kind words from the Krause Family!
Feb 19, 2019
Responded to query but promised to look through inventory for exactly what we wanted. Never heard back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
warren
Feb 14, 2019
Friendly people, had a few issues but we worked together to get them solved. I'm satisfied with my experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
E
Feb 8, 2019
Good people. Did the test drive. Just couldn't make the numbers work.
Is this review helpful? Yes | No
Thayer
Feb 8, 2019
Very helpful on the phone so set up an appointment to see the car on Monday but car had been sold. Found out per your site and then I called to confirm...oh well!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
5
Sun
Jan 18, 2019
Though I didn't get to buy the vehicle they were prompt to get in touch with me. Very friendly people. I would definitely shop again there.
Is this review helpful? Yes | No
A. Hut
Jan 13, 2019
Prompt response. Positive buying experience
Is this review helpful? Yes | No
Jan 12, 2019
Unfortunately the vehicle sold prior to me seeing it. The sales person that contacted me was efficient and straight forward.
Is this review helpful? Yes | No
Debbie
Dec 17, 2018
Very nice people, but I waited to long and the car I was interested in had sold. I was pleased with their response. Bailey was especially nice and professional.
Is this review helpful? Yes | No
jack
Dec 13, 2018
Great. I am still working on buying a car.
Is this review helpful? Yes | No
Nov 23, 2018
Very helpful in the sale. Ended up buying a MKC - got a good deal and finance of 0% Also helpful after the sale to go thru functions of the car
Is this review helpful? Yes | No
John
Nov 9, 2018
Yes they were very responsive but not sure I like the consumer reviews of the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Carol
Oct 10, 2018
James was the best !!
Is this review helpful? Yes | No
Oct 4, 2018
Good
Is this review helpful? Yes | No
Xavier
Sep 7, 2018
Made an appointment to check out car, got there from a long distance to find that the car wasn’t there and been sent to yhe action. Bad business!!
2 of 2 people found this review helpful.
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Ashleigh
Aug 22, 2018
I bought the car.
Is this review helpful? Yes | No
Fred
Jul 27, 2018
It was great I brought the car
Is this review helpful? Yes | No
Jul 30, 2018
Response from current dealership:
Thank you for giving us the opportunity to earn your business & we welcome you to the Angela Krause Ford / Lincoln Family!
Jul 27, 2018
Dealer responded promptly. We are still communicating with them.
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Jul 30, 2018
Response from current dealership:
Thank you for the opportunity to earn your business! Is there anything we can do to help assist you further?
Peter B.
Jul 17, 2018
they called the next day to set up an appointment but I could not make it because of work. (90 miles). by the time I was free they sold the transit. I'am looking forward to visiting Krause Ford
Is this review helpful? Yes | No
Jul 30, 2018
Response from current dealership:
The Transits are so popular! We have been getting more in since & are always up to getting you the exact one that suits your needs.  Please let me know what we can do in order to help you.
Jul 15, 2018
Don’t finance out of state. Quick to reply though.
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Jul 3, 2018
I had a good experience at Angela Krause Ford Lincoln in Alpharetta Ga. I didn't feel any pressure and was happy with my purchase!
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Jun 30, 2018
The sales manager & finance officer were great.
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Jun 28, 2018
Excellent service. Ask for Leticia. Very professional and helpful.
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sammie
May 1, 2018
It was great at first. Then it went down hill .talk to miss Nelson a couple of times she had my hopes up very high about that truck. I wish she had of told me to put some money down on the truck to hold it.she said it was all clean up waiting for me then they sold it.
1 of 1 people found this review helpful.
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Apr 30, 2018
I am not pet friendly I went and got in the car and it smelled just like dog They vacuum it out but still have a lot of dog hair around on a black car black interior
2 of 2 people found this review helpful.
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Mar 6, 2018
After getting through the layers and talking to the right people, service manager, sales manager, it was just fine for a dealership. But the slick talking, salesman of the month or whatever was just there to make a buck no matter the cost.
2 of 2 people found this review helpful.
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Claudia
Jan 28, 2018
They were great. Didn't try a bait and switch. I bought the car. My trade in was easy, I got what I asked. Armani is a great company rep. Highly recommended.
Is this review helpful? Yes | No
kenneth
Dec 23, 2017
The follow up info was great and really help me decide what I might do as I continue to look for a trade up vehicle for me..
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Dec 19, 2017
They were courteous answered my questions. My wife loves here birthday/Christmas gift.
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rebecca
Dec 12, 2017
They were very helpful and tried to find me a car but the one I called about had already sold.
1 of 1 people found this review helpful.
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Nov 28, 2017
I received an email message within 24 hours. I decided not to respond but to visit the showroom and meet with the person who had written. The meeting was cordial and resulted with purchasing this vehicle.
1 of 1 people found this review helpful.
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c
Nov 25, 2017
Nice people. Wanted to sell a car.
1 of 1 people found this review helpful.
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Jason
Nov 14, 2017
Excellent
2 of 2 people found this review helpful.
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Oct 19, 2017
Dealership was easy to work with.
2 of 2 people found this review helpful.
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Oct 3, 2017
They kept in touch with me but I couldn't go for the vehicle again because of the year.
3 of 3 people found this review helpful.
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Jason
Sep 18, 2017
The sales associate that contacted me was not very knowledgeable about the market and told me that I was wasting his time with my request for an online quote. The sales associate was very pushy and did not want to provide pricing over the phone or via email and acted like I was playing games for not wanting to drive to the dealership and look at pricing. This mindset goes against the whole purpose of posting sales online.
9 of 11 people found this review helpful.
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Sep 17, 2017
We're nice and called me immediately when they opened but they were unwilling to work on the price AT ALL!!! I wasn't born yesterday and know they had huge margins and were not willing to come together on a price. Your lose!!! Got a Sonata 1 hear newer with 20k miles less for less than there price!
8 of 9 people found this review helpful.
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Aug 14, 2017
Very nice and helpful salesperson
3 of 3 people found this review helpful.
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Anjali
Jul 13, 2017
Good Sales
3 of 3 people found this review helpful.
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Tommy
Jul 8, 2017
This was a very good experience.Family owned and operated staff and salespeople were friendly easy to talk to not pushing to do something you didn't want to do.Cody was our contact and he was great.All around great experience
3 of 3 people found this review helpful.
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Jul 5, 2017
Very professional
3 of 3 people found this review helpful.
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Aaron
Jul 3, 2017
The dealer did a great job even though we couldn't work out a deal.
3 of 3 people found this review helpful.
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DONNA
Jun 6, 2017
Very helpful and courteous. Will definitely try to use them when I'm ready to buy a car. The one I was inquiring about was sold before I got there.
3 of 3 people found this review helpful.
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Jun 7, 2017
Response from current dealership:
Hi Donna,
Thank you for an awesome review. We would love to get your business when you are ready. Feel free to call us anytime at 770-649-5100 with any questions or concerns.
james
May 23, 2017
My salesman Chuck Nunn was a pleasure and my experience was pleasant.
2 of 2 people found this review helpful.
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May 23, 2017
Response from current dealership:
Thank you for your review. I will sure to pass this on to Chuck Nunn. It was a pleasure serving you. Thanks again!
Selvin
May 4, 2017
Nice people thank you Cesar for all help...
3 of 3 people found this review helpful.
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May 23, 2017
Response from current dealership:
Thank you for your review. I will sure to pass this on to Cesar. It was a pleasure serving you. Thanks again!
Valerie
Apr 19, 2017
Excellent.
3 of 3 people found this review helpful.
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Apr 19, 2017
Response from current dealership:
Thank you Valerie for 5 Stars. We are always here to deliver best possible experience for all our customers. Thank you again.
Kyle
Feb 21, 2017
Quick response and professional. Salesman went out of his way to email additional photos for me. Turns out, the truck wasn't quite what I wanted but, it was definitely a positive experience and if I find myself on their site again, I won't hesitate to do business with them.
4 of 4 people found this review helpful.
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Feb 18, 2017
I love my new car and Luke was great.
4 of 4 people found this review helpful.
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10
Feb 15, 2017
Bought from them. Good sales and finance personnel. Very pleasant experience!!
3 of 3 people found this review helpful.
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Alvin Varmall
Feb 9, 2017
Dealer was very professional, gave me a call right away to say they just sold the vehicle. .will do business with these guys again. ..
3 of 3 people found this review helpful.
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Deborah
Feb 6, 2017
Professional, prompt, and rewarding!!
3 of 3 people found this review helpful.
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Feb 1, 2017
Responded right away but I did not make it to see the car, found another one elsewhere.
3 of 3 people found this review helpful.
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Danny
Jan 17, 2017
Given conflicting information Courteous employees Great cars
4 of 4 people found this review helpful.
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Eugene
Jan 4, 2017
The people from their office were fast to reply ,and give info requested,great service on info.
3 of 3 people found this review helpful.
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5
Jan 4, 2017
Only giving 3 stars because we never actually visited this dealership, however, the sales rep. did return all calls in reference to the vehicles we inquired upon.
3 of 5 people found this review helpful.
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Jan 4, 2017
Lightning response time
3 of 3 people found this review helpful.
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William
Dec 28, 2016
James and Chad are excellent to do Business with.........Defineatley assets to the Angela Kraus dealership and I will do business with them again!
3 of 3 people found this review helpful.
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JeanMarie
Dec 19, 2016
Dealer courteously followed up with me. I appreciate
3 of 3 people found this review helpful.
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frank
Dec 2, 2016
Nice low pressure. Willing to deal on price & trade-in. Will buy there again enjoyable experience.
4 of 5 people found this review helpful.
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Treeva
Sep 26, 2016
Great follow up
3 of 3 people found this review helpful.
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Randall
Sep 6, 2016
Staff was very nice/ knowledgeable/ was out of there within a few hours after making a decision.
3 of 3 people found this review helpful.
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Sep 1, 2016
Excellent experience, nice and professional salesman. I actually bought this car and am very happy with the transaction
3 of 3 people found this review helpful.
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Dammeyon
Aug 9, 2016
Direct & professional
3 of 3 people found this review helpful.
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Craig
Aug 2, 2016
Nice people
3 of 3 people found this review helpful.
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scott
Jul 26, 2016
Al was very prompt in contacting me, but we had changed our mind from 4 door to 2 door and car we wanted was not available at his dealership. Would highly recommend him to anyone looking to buy a car!
3 of 3 people found this review helpful.
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Jim
Jun 25, 2016
Great experience. Their service department is top notch.
1 of 1 people found this review helpful.
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May 16, 2016
Dealer followed up.
2 of 2 people found this review helpful.
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Jim
May 4, 2016
Excellent, contacted me several times and were very professional
2 of 2 people found this review helpful.
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tony
Apr 28, 2016
drove 2 hours to look/buy car to see large dent in door that was not shown in pics. Was offered older model with no warranty which was unacceptable on my end. They then offered to "sell" me a warranty that would bring price to equal newer model that I was initially interested in. Too much salesmanship for me, I bought elsewhere and am very happy I did
6 of 8 people found this review helpful.
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Vic
Apr 28, 2016
Nice enough but didn't come to an agreement.
3 of 4 people found this review helpful.
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Goldie
Apr 8, 2016
didn't get the vehiclw. It didn't drive smooth at all. Salesman, was great.Very friendly and not pushy.
4 of 4 people found this review helpful.
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Ed
Apr 7, 2016
Welcomed as I arrived, introduced to Carmen, handed off to their best salesman, Daniel, and went for a test drive on a car that was sitting in the showroom. I liked the car, decided to buy it and was introduced to Erik (I believe), the finance guy. I was in and out in 90 minutes and left with the 2012 Shelby. All were very pleasant. Indeed, Daniel drove my new purchase to my home as I was alone, and I drove him back to the dealership.
2 of 2 people found this review helpful.
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Rick
Mar 30, 2016
Dealer's Internet Manager contacted me by email sending possible Ford Edge that may work. After a day or so the Internet manager contacted me by phone to get what I wanted from me. Later that afternoon a sales person contacted me to assist Internet Manager. I've have been contacted by email and phone several times to date! It's going well and they are looking for exactly what I want!
2 of 2 people found this review helpful.
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sam
Mar 30, 2016
price to high
4 of 5 people found this review helpful.
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Candace
Mar 9, 2016
Daniel was very prompt with his response to my info request. He was very professional, attentive and polite. Loved working with him and I would definitely send relatives and friends his way!
2 of 2 people found this review helpful.
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Kerry
Feb 26, 2016
I have already bought elswhere. tThis dealer will not take the hint. keeps sending emails.
4 of 5 people found this review helpful.
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Gretel
Feb 19, 2016
The dealer tried several times to contact me via email. I have been unable to respond but I admire the effort.
2 of 2 people found this review helpful.
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195
Feb 14, 2016
Good follow up no pressure
2 of 2 people found this review helpful.
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Ly
Feb 8, 2016
Timely response and follow-up. Decided to purchase elsewhere because the vehicle that I wanted and within my budget was at another dealership.
2 of 2 people found this review helpful.
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Constance
Jan 28, 2016
Contacted me right away
2 of 2 people found this review helpful.
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Yolanda
Jan 18, 2016
Dealer responded to inquiry (multiple times), unfortunately car was sold prior to my arrival.
3 of 3 people found this review helpful.
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phillip
Nov 27, 2015
Good
1 of 1 people found this review helpful.
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John
Aug 22, 2015
Good experience, but bought elsewhere
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Aug 20, 2015
Terrible Service. Let us drive 10 hours round trip with a 3 year only to find out we had been lied to.
5 of 5 people found this review helpful.
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Steve
Aug 17, 2015
Good communication
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Albert
Apr 30, 2015
Had a great experience. Everyone very professional and help. Everyone seem to like what they do. That is key in sales/customer service. I would recommend anyone looking for a vehicle to give them a chance
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Greg
Apr 10, 2015
No pressure or hassle
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Marcus
Mar 28, 2015
The folks over at Cherokee were friendly and not aggressive. Our salesman Kennedy had a lot of knowledge about cars. I was really impressed.
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heATHER
Mar 21, 2015
Otto Hernandez and the manager were amazing and I'm loving my new maxima
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Mark
Jul 4, 2014
They were very helpful, I lived four hours away so they did some price adjusting over the phone before I made the trip.
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Timi
May 9, 2014
They responded on time and was a pleasant experience.
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Joel
Feb 22, 2014
Quick response, very courteous.
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ron
Aug 8, 2013
good people to work with thanks
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Ron
Mar 26, 2013
car was sold ,looking for something similar. very good
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