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Anderson Honda
About Us
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Today 9:00 AM - 9:00 PM (Closed now)
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10139 York Rd
Cockeysville, MD 21030
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Dealer Reviews
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Mar 1, 2026
Response from current dealership:
Thank you for your review, Jeff! I'm glad to hear that you were happy with your buying experience at Anderson Honda. We appreciate your feedback and hope to assist you again in the future!
David Kapper, General Sales Manager, dkapper@andersonautomotive.com, (410) 403-1255.
David Kapper, General Sales Manager, dkapper@andersonautomotive.com, (410) 403-1255.
Nov 13, 2025
The dealer was courteous and very responsive to my request. Unfortunately I could not move forward with the deal because it was out of state and I currently do not have an option to drive there.
Nov 13, 2025
Response from current dealership:
Thank you for your review, Sanjeev! I appreciate your kind words about our courteous and responsive service at Anderson Honda. We're here to assist you whenever you're ready to move forward, whether it's in-state or out-of-state. If you have any questions or need assistance in the future, please don't hesitate to reach out. We hope to see you soon!
David Kapper, General Sales Manager, dkapper@andersonautomotive.com, (410) 403-1255.
David Kapper, General Sales Manager, dkapper@andersonautomotive.com, (410) 403-1255.
Jan 4, 2025
Very easy to work with, good experience.
Jan 7, 2025
Response from current dealership:
Thank you for your feedback, Laurel! We're glad to hear you had a good experience at Anderson Honda. We strive to make the process easy for our customers. We hope to assist you again in the future!
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
May 14, 2024
Jim Kelly was very professional
May 16, 2024
Response from current dealership:
Thank you for your positive feedback, Paul! I am glad to hear that Jim provided you with a professional service. At Anderson Honda, I strive to deliver excellent customer service at all times. I appreciate your business and look forward to serving you again in the future.
Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Show older dealer reviews 38
Mar 25, 2024
Helpful and honest
Mar 28, 2024
Response from current dealership:
Thank you for leaving us this great review, Terry! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Jan 3, 2024
Response from current dealership:
Thank you for writing such a great review about your experience at our dealership, Jeff! I appreciate the feedback and am pleased that your experience with Bert and our staff was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again.
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Oct 10, 2023
Response from current dealership:
Thank you for this amazing review! We really appreciate your business.
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Experience was terrific. Very responsive. Helpful friendly staff. Completed sale and left with a terrific truck in a short period. These guys are knowledgeable, friendly, and have great customer service!!
Sep 20, 2023
Response from current dealership:
Keith, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Anderson Honda! If there is anything else we can do for you, please feel free to give us a call.
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Sep 1, 2023
Response from current dealership:
Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you in again soon.
Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Aug 23, 2023
Response from current dealership:
Thank you for this amazing review! I really appreciate your business.
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Aug 13, 2018
The dealer contacted me quickly and had a great price. I had planned to
drive the hour and a half to the dealer in a few days and had that worked out
with the saleswoman. However, the car we were talking about had already
been sold. I checked their website literally 5 minutes after talking to the
dealer and it was not there. I did not expect them to hold the car for me, but I
do expect them to check what they have in inventory. The car is still listed for
sale on CarGurus.
Aug 2, 2018
The car had been sold but they offered to locate another one. We went with another dealer who had one on the lot but they were very competitive w price.
Aug 8, 2018
Response from current dealership:
Jennifer, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
The Anderson Honda Team
Sincerely,
The Anderson Honda Team
Jul 20, 2018
Good
Aug 8, 2018
Response from current dealership:
Robert, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Sincerely,
The Anderson Honda Team
Sincerely,
The Anderson Honda Team
They were nice to deal with. There was no pressure from the sales manager. I made the purchase.
Aug 8, 2018
Response from current dealership:
Guru, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
The Anderson Honda Team
Sincerely,
The Anderson Honda Team
Jun 27, 2018
Unfortunately they no longer had the car that I was
looking for but the salesman was nice and courteous.
Thank you.
Aug 8, 2018
Response from current dealership:
Tim, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
The Anderson Honda Team
Sincerely,
The Anderson Honda Team
Nov 16, 2017
Car was just what we wanted. Finance guy was extremely awesome. Sales person, Willetta, not so much. She seemed to be annoyed. Not sure if she was having a bad day or what but i wouldnt refer anyone to her. Otherwise, it would've been a 5 star transaction
Oct 23, 2017
A polite and timely response.
Not what I wanted.
Sep 18, 2017
Great car buying experience! Jim was awesome to work with and he even send new floor mats when the ones with the vehicle couldn't be found! Would highly recommend!
Sep 15, 2017
Was all good. But it sold before I could get to see it.
Then I received an email saying it was still available which was computer generated and false.
So not so happy about that happening.
Aug 11, 2017
Excellent customer service. A little miscommunication at first but made it right!!
May 20, 2017
Responded promptly and said vehicle was no longer available,
which was fine (I would have gave a much better rating at this
point). However, a few days later received another email saying
something along the line that we noticed that you didn't drive
away in the vehicle because it is still on the lot. I'm guessing it
was probably a generated email to those that didn't buy a
vehicle from them . I responded back as to why they would send
a confusing email, but have not received any other response
from them.
May 6, 2017
Car was sold....but still left on their website for many days thereafter. Calling the dealer got conflicting and confusing information.
Apr 12, 2017
Visit dealership after making an appointment, to only find out that the car had been sold the same day the appointment was made with the sales representative, 2 working days an the salesperson didn't contact me to let me know the car would no longer be available. On top of that wanted to talk about selling me a car that was not selling on the market. Very unprofessional, inconsiderate,and not a chance in this life time will I be dealing with this dealership.
Feb 28, 2017
Friendly and knowledgeable staff and patient with
you while you're making a decision.
Oct 6, 2016
The dealer could not find this vehicle in their inventory.
Oct 7, 2016
Response from current dealership:
Wendy, Thank you for taking the time to review us. We do take these very seriously. I'm assuming, and correct me if I'm mistaken but are you the same Wendy that was looking for a PT Cruiser? According to my records, the unit you inquired about was not located at our Kia location but rather our Ford location in the same town. I'll have to do some checking with CarGurus but that shouldn't have shown as available at the Kia store. This was the reason for JJ's response about not seeing that he had a PT Cruiser available. I do see that you were in communication with him about finding one. I
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Sep 14, 2016
I was already approved with a great APR from my credit union , but Anderson Honda offered me a lowerAPR. I'm an excited Customer.
Sep 7, 2016
Answered my question to my satisfaction.
May 16, 2016
Very helpful
Mar 9, 2016
Prompt response from sales person.
Dec 6, 2015
No hassle. Finance person, Grace, was
awesome.
Jan 28, 2015
Never got a response to my email
inquiries but they were very helpful when
I called directly.
Sep 28, 2014
The salesman Jason Barton was
100% honest with me and very
easy going, I told him what I was
comfortable with as far as
payments and he did his best to
match that. The dealership did
everything they could to get me in
the car of my dreams!
Apr 19, 2014
ad miss leading, show this call with o miles and in fact is has 80K on it
Mar 27, 2014
I actually bought the car with a good
finance rate.
Feb 24, 2014
Dealer responded however purchased car from a diff dealership.
Jan 10, 2013
I felt like I was buying a car 20 years ago. These guys played an updated version especially when it came to my trade in. They offered me 3500 on a car that was worth 7200 according to Blackbook in "fair" condition. I started to walk away. They made a phone call, (except he wasn't talking to anyone) and came up to 6000. While I was waiting for that number I pointed out that the salesman charged me twice for the destination charge. Then he recalculated the figure by hand with taxes and tags, and it was still too much. I left. When I got home, he had calculated incorrectly, by, get this $1000. I still did not respond to the offer. The next morning, I received another phone call that they could give me more for my trade in. It truly was like going back in time.