Anderson Buick GMC

Returned call promptly

The staff was so very helpful they answered all my questions.

Chris was amazing! Although I did not purchase a vehicle here, Chris was great all the way. I wish we had a person like Chris in every profession. He was great! Thank you Chris!

Had a great experience here with Shawn and Grace. Left happy with a great deal on a used Ford F-150.

Straight forward salespersons. Not playing games (which many dealers have done). I would recommend them highly

Easy to deal with

Service was great. Brian and Mike guided me through the process effortlessly. They had the vehicle I wanted and I drove it home without a long lengthy process.

Went there for an HR-V. Left with a beautiful certified CR-V. Our dealer Serge, was amazing. He explained everything. Let me look at lots of vehicles and when I sat in THE ONE, he knew it was MY car. He taught me how to use most of everything in the car. Kept it real. And this was the first time, since my divorce, buying my own car with my own money. First time ever and he made it amazing. As was my experience when I went into the business office to get the Honda Care Plan. Smooth. Easy. Everyone was wonderful. I almost want to cook for them. I probably should :) thanks for making this experience flawless.

Communication is poor with the sales manager and the general manager never return my phone call but the salesman communicate with me but why is the general manager and the sales manager emailing me not returning my phone call I do not understand no communication at all from the general manager and sale manager!

Excellent in every interaction!

Very professional interaction. Followed up w/me even after the car sold to another.

The customer service was excellent, but I found a betterdeal

Great to deal with, Mike Keller really helped a lot with the process and was extremely knowledgeable about the truck I bought and all the small detailed questions I had about the buying process and packages, warranties and etc through GM.

I was told after inquiring about this vehicle that they are reserving thier inventory for local buyers only. Not a very good strategy for potential buyers willing to travel to purchase from them.

I had a great buying experience at Anderson of hunt valley..My salesman was Mike Keller very personable and knowledgeable of the GMC brand also communicative he doesn’t talk over you he listens and replies..Dustin in finance did a great job getting me out in a timely manner.. I’m looking for to ordering my next vehicle from them.

Good

Quick to answer questions and schedule a test drive.

Ron did a great job with the sales process and Grace in finance was very professional and helpful.

Great response time!

Great experience from the deal to delivery

Best car buying experience I have ever had. No games, no pressure, just great people. I just stopped in to look at used trucks. Chris, it was a pleasure meeting you and thanks for the time you took making this all work so well.

I just enquired about the vehicle and was immediately contacted by a sales any. About a test drive and any other information I made need. Very helpful.

A lengthy but easy process, due to the amount of required documents to complete the purchase transaction. The staff was very supportive and willing to assist.

Very professional and very nice!

Very transparent and helpful

Such an awesome experience working with Anderson! After a few hiccups I was able to achieve the interest rate I wanted with affordable payment and left extremely happy!

Wonderful experience

Overall a good experience. Had a bit of back and forth with salesperson communication but got it all worked out. I did buy a different car than the one I originally contacted on because I decided that black wasn't my color. I purchased a white one with almost the same specs.

Great experience!

Ron did a great job as the salesman and Grace on the finance team was outstanding.

Quick response

Minimal contact, but a good experience.

Excellent experience sales person was great unnatural salesperson excellent thanks

They were very courteous and replied in a timely manner

The same day I sent an email I received a call from the manager , got information about the car I was interested in and set up an appointment to see the car. Everyone I dealt with was friendly and knowledgeable. I knew what car I wanted and no one tried to talk me into a newer, more expensive model. I bought a three year old car in immaculate condition. I would recommend Anderson Honda to anyone looking for a Honda

Great experience! And it was also fast.

Very helpful

They called immediately but I had already found another vehicle

When you decide to go to Anderson Honda let me recommend salesman Mike Fiore. This has been the best and easiest car buying experience that I’ve ever had!!!

Inquired about in-stock Civic Type R and received response immediately. They answered all my questions promptly.

Quick response and Chris went out of his way to answer all of my questions.

Yes. I was first contacted by the sales manager Tom Cook and immediately contacted by our sales consultant Mike Kniskern. They were both extremely knowledgeable and attentive.

The team at Anderson were amazing and helped me find the appropriate car.

Awesome!!!

They responded once, but when I said I was from a different state they stopped

I was very impressed on how organized the dealership was on getting my new car sales experience ready for me. I live 2 hours away. Everyone was so nice, friendly, knowledgeable and helped me get into the car I wanted.

Serge continues to be supportive in out buying process

I thought the unit was offered at a good price and was very satisfied with our final deal. The frustrating part of this transaction was overselling the extended warranties. They were offered but I declined them. I have purchased many vehicles and extended warranties have no value to me. However, as we rush through the paperwork, I signed and enitial each paper I didn't catch the extended warranties were included. When I arrive d back home, which was 70 miles from the dealership, I noticed these warranties were charged and unwanted. I became upset and called the dealership stating my disappointment and told them these item would have to be credited back. This deal was financed and they did issue a credit on paper. However, it was not edited on any documents I had signed. This is Christmas week so I'm still waiting for confirmation that will satisfy my concerns that these charges are completely removed. Very frustrating process.

Had a great experience with Anderson Honda. Received an email back quickly, letting me know the vehicle was still available and inquiring when I would like to come in for a test drive. Serge was helpful when checking out the vehicle and test driving. He made sure the vehicle was clean and ready to go. John was very helpful with the financing and paperwork. Both Serge and John were friendly and very accommodating.

Mike and the Anderson team have been great. Mike helped get all the incentives in the deal and worked out a solution when we had a snag with the title on my trade in. Much appreciated!

Even though I ended up buying a vehicle somewhere else the folks that contacted me from Anderson were very polite and helpful.

I responded to an online ad. Although they were initially very friendly and helpful, it turns out the car had already been sold but they hoped I would come in to see other vehicles. I left another email and voicemail afterwards that no one responded to. I don’t trust their online ads.

Salesman Serge very polite helpful. Showed interest in me walked me thru car buying process. Followed up with phone call after purchase. Enjoyable experience. Had gone to 3 other dealers

I made an appointment on Friday night to look at a car first thing Saturday morning. Explained I was driving over an hour to look at the car and was very interested. Test drove the car at my appointment and went to discuss price only to find out the dealership was in the process of selling it to someone else who did not have an appointment. Not sure the point of an appointment if the car won't be held or at a minimum the dealership calls to let me know someone else was looking at the car so I didn't waste my time.

Very good dealer. Bought our car $500 below invoice.

These people were extremely helpful, now I just need the time to get there to see this car

good.

Very responsive and worked for my behalf getting lowest interest rate

Contacted.

They got back to me fairly quickly. The car we were interested in was sold the day before we could get down to check it out.

Very responsive. Great to work with.

Dan was a very patient and helpful salesperson. He was very easy to get along with and considering I walked in for a test drive close to 430pm on a Friday, that reflected well on him. I have been back for my first complimentary maintenance and the service staff was polite and quick- just what I hoped for.

Good car. Very confortable. I love that car.

Great, we did get the Terrain

Great customer service

The dealer did a good job. I didn’t like the fact that they called me on my phone. I had put in my e mail address.

Good

Superb experience. Car was ready for the test drive. Gave me good value on my trade in. I would highly recommend working with Mike. Financing was a smooth process and received a lower rate than I was going to receive from my initial bank.

Our request for availability of the listed vehicle received a rapid and helpful response. We arranged to come into the dealership to see and test drive the vehicle which was as describe. The staff was most helpful. We did a trade-in on a recently purchased vehicle that did not suit our needs and had been an unpleasant experience, but the sales and management at Anderson were understanding and helpful in helping us through the process of trade in and a new purchase. We would highly recommend this dealer to anyone looking to purchase a vehicle at a pleasant, accommodating and helpful dealership.

Responded to my inquiry immediately. Very welcoming email and offer for test drive. Thank you !

Great work

Kelly Wigfield was great and Dan Foqua was very professional. He was very knowledgeable and did not push me into a sale.

Excellent very excellent

Very professional people. They know the car business and how to treat customers

Contacted me promptly and gave great information. Very kind.

Great experience. Salesman was very knowledgeable and personable. Not pushy.

Responded right away. Answered everything in a timely manner.

Same day internet response. Never heard back from any sales people. Reached out to the internet contact a week later. Two days later notified the SSR had sold. Would never buy from this dealership!

Heard from them responded quickly, went to dealership test drove car Shawn Hamilton was our salesperson he was great! Just couldn’t come to an agreement on price.

I did inquire about a vehicle with this dealership. The emails I got were very helpful and full of details. However, when I showed up to the dealership on a Friday night with my 2 children, It felt like there was no one working, or that I wasn't a priority. Maybe it was because I don't "fit the local perception" as far as my income level. Maybe I will shop with someone who actually asks for my information so they can reach me later with more options.

Easiest car buying experience I've ever had. Honest and professional dealership.

I was contacted back by a salesman after submitting my online request for more info. I was very interested and was waiting for the salesman to call me back with more details and send pictures. I was waiting all day for his call and even took off work early to go for a test drive. I finally called him at 5pm only for him to tell me it was already sold! Would have been nice for him to tell me earlier.

Ron didn't even want to negotiate... He must sell a TON of cars. There was no talking just a simple... "There's nothing we can do." Keep in mind my credit score is in the 800s. Wouldn't drive one of their cars if they gave it to me. No customer service.

Very helpful staff

They were very friendly and helpful not to mention professional.

They did everything they could to get me in the car I wanted.

I was in market for a new Denali and was given numbers over phone. I drove over an hour to dealer only to have the quote be completely different. We left dealership and bought elsewhere. Not impressed.

Ken and Kelly were very nice and very responsive. Unfortunately I didn't end up buying the truck because it wasn't quite what I wanted but I would buy a truck from these guys.

very good, did what i asked i

It's Actually Nice Car But The Process Of Getting It Was Horrible

These guys were awesome!! They gave me the car I wanted and I got it with a satisfactory price plan. I'm so glad things worked out the way it did. I will definitely recommend other people to buy a car from here.

try to sell me an "excellent" car with brakes that were in bad condition

good

We had a good experience.