Ancira Winton Chevrolet

The dealer contacted me right away, and I set up an appointment to go see the truck. The truck was unavailable and in service when I got there after driving 3 hours. Then I kept getting emails asking how they could help me, and when I would reply and ask for an out the door price for the truck, no one answered. I also asked that question through text message and received no response. However, they did let me know it was sold through text message. So I would Not recommend this dealer to anyone. Especially if you don’t live close to them. Complete waste of time and money for me.

They had me drive all the way for a car which was already sold. Then for the same car, they called me the next day to come in to test drive.

This dealership sold me my Equinox at the advertised price that was on the app which was awesome! I saved a lot of money bought a brand new car and had an awesome experience buying it!! I would definitely recommend them to my family and friends!!

Confusing contact, said they had the vehicle then told me it had been sold several days before.

Sales people responded quickly via text and phone. Attended to me quickly as soon as I walked in. Unfortunately... Car was not ready to test drive and was not cleaned yet. Stained roof fabric due to water leak due to missing and deteriorated rubber seals on top of the vehicle was not disclosed. Rubber seals were crumbling. He hinted that a repair on their part to that issue was unlikely. Sales person was asking for a $1000 down payment to hold the vehicle until it was ready to test drive in a week. That did not make sense to me. I had to walk away.

Josue as the greatest salesman I've ever worked with. No hassles at all; the process was easy.

Absolutely wonderful experience! Paizley, Dylan and Andrew made the process super easy. Lot selection was vast, front office staff very personable, sales force were amazing and financing office made me look forward to my next purchase with them!

Fast and easy. Stand-up folks to deal with. Bent over backs to help. Best experience with a dealer I've had.

Friendly and helpful staff!

Michael Swanson was our sales man, he sold the truck to us that my husband so deserved for working so hard providing for his family, thank you for making my husband happy

Julio was very straight forward & presented us with all the options without trying to force or add anything we were not interested in... always nice when buying a vehicle...Vaughn was helpful in the finance options & explained pros & cons on what was offered so we made the right decisions based on our situation...

Mark up on vehicles not made known. Understood if it was reasonable but 8k markup on top of the MSRP is ridiculous. Avoid this dealership unless you want to be scammed out of money.

Poor online customer service inquired about a car. I was told it was sold a day later same car posted with a lower price I inquired again and dealer never respond

Great online and in-person experience. They worked with me to find the perfect vehicle and at a price I was satisfied with paying.

Great buying experience when I got my salesman Mr. Selfir I highly recommend him to anyone looking to purchase a vehicle from Ancira!

Great service provided

Quick response, even on a Sunday, answered all of my questions and was up front about inventory.

Sales persons tried to reach out to me. I failed to response as I was looking at another vehicle from another dealership. I loss out on both vehicles. Ancira was quick to respond and they seemed to help with any questions I may have had from various sales people.

Great experience and I bought the vehicle.

We love the experience we had. With them and we love our RX350 Plexus five Star for real

The staff at this dealership are fantastic. They answered my initial internet query very quickly and kept messaging me to be sure I had been taken care of. I did a test drive on a truck that I did not not buy but I would highly recommend this dealership.

I bought this vehicle for a very good price.

When I contacted the dealership, they advised that they are in need of used inventory and would offer top dollar for my trade. However, when I advised I was out of state, they said they were not doing business with anyone out of state due to inventory shortages. I wasn't sure why a vehicle trade coming out of state was any different than one coming from in state but if that is their procedures, I will look elsewhere.

This dealership went behind our back after we signed a loan with our bank and they sold the vehicle that we had agreed to purchase. Austin and his management were all aware of our purchase and loan agreement with our bank. We got a call the next day that they sold the vehicle that we pulled out a loan for. All they said was "I'm sorry for the inconvenience". Now we are left with a hit to our credit thanks to poor customer service, Austin and his management didn't keep their promises on anything. They had reported that they put a "sold" sign on our vehicle the day before we got the call that they sold it to someone else.

Hometown dealer and great people working at the dealership. River, thank you for your assistance with the purchase.

Horrible I would never buy a vehicle from them. I've applied within steer a Nissan Ancira Chevrolet they don't want to use Westlake either and they want a huge down payment they're not easy to work with even though they act like they are and they say they are I've had nothing but a bad experience with Aunt Sarah every time I've ever tried to buy a vehicle from then

Great people to work with! I’m deployed at the moment and they made my over seas buying a breeze!

Good

Had been dealing with them for over 4 days had an appointment to come in and see the car and they sold out from under me ask for all the information for me to buy it and they sold out from under me as I was driving down there to purchase and sign papers. I had 200 mile drive and was all most half way where. I received a phone call saying they had sold vehicle .I do not recommend this dealership and I willnot do business with them ever again.

Best car buying experience so far.

Not very consistent when dealing with or following up with customers. Was often communicated with via text and oftentimes one person would claim to be another person at the dealership although they were all texting me from the same cell number. I wouldn't go as far as to call them shady but umm...... Idk..maybe this is how things are done nowadays and I'm just the one out of the loop on things. Either way..I would not return to do business here at Ancira of San Antonio

I bought two vehicles, the Traverse and a Silverado.

Dealer never had truck to tesr drive and kept advertising it like they haded on lot

Our salesman was the best we highly recommend Mr. Selfir he made everything go smooth from showing the car to the buying he was very patient with explaining everything to us love my new car thank u Mr. Selfir.

These Dealer People are just awesome!! Even I couldn't make it to see this Vehicle bc of my busy schedules, they got back in Contact with me and responded very nicely without judging or being angry or unfriendly !! Very professional, but human Individuals with a nice attitude and kind Heart!! I will go back to them 2hen I sell my Truck and bring my Money to them!!

Very attentive and helpful

Went to look at vehicle. Contact was on day off, but called and was told a salesperson would be out to assist. Waited 20 minutes and left. Figured they had other things to do other than sell this vehicle. Not customer friendly!

Great people

Responded initially, I asked to see more photos of vehicle (only had 3 photos posted online) as I didn’t want to waste my time driving, only to be let down (6hr drive to them). Apparently they didn’t think I was serious about making viewing/ purchasing vehicle, and never did send the requested information (even after texting they would); so purchased elsewhere.

Nice

Thoroughly responded back to me with several different salespersons. Kind correspondence. Car wasn’t exactly what I was looking for but helpful dealership regardless.

I was disappointed that they were advertising vehicles on their website for sale that were not at their lot. The second salesman I spoke with informed me that the vehicles described were 'in transit' that Ancira had been told that they were shipped, but could not tell me when they would be delivered to their lot. 1. The 'in transit' was not apparent to me in their advertising. 2. How can you sell sell anything and not be able to inform your consumer as to when they will be able to pick up their purchase. This may have been a GM issue.

followed up on prospective buyers promptly and was accommodating to test drive scheduling.

Horrible dealership salesperson Michael gave wrong numbers on the vehicle, sales manager David said they had add on’s they had to account for, I asked for the worksheet with numbers including trade, didn’t hear anything that day, I had to call salesman next morning he informed me the vehicle had been sold.. I buy all my cars online and text, I should’ve had first right of purchase..

somewhat helpful. Told me the car was sold and I asked him to look for something similar and let me know. About a week later I got a generic email as though we had never spoken :(

I came in from out of town and had everything set up for my appointment. I was not disappointed the service and staff was quite helpful!

Perfect. The sales person was great. Though i did not get the 1 year car wash i was promised. Im still satisfied.

Sales person responded swiftly the vehicle was out of my price range.

Wonderful car buying experience. Low initial price and willing to work on reducing cost on added items. Salesman Julio wasn’t pushy , listened to my requests and worked with his supervisor to address my concerns. The finance manager didn’t waste a lot time trying up sale on things I didn’t need. Happy to have bought this vehicle from Ancira.

Very helpful, quick responses to any questions, respectful, sincere.

The car had a few problems, albeit minor, they would not budge on the price so we walked. The first day the car was not ready, the next day the car was available but filthy. And did I mention they didn’t want to help out with reduction for problems the car had!? Not sure if I’ll go back there. It was a used car.

I was promptly contacted, however, the vehicle was sold prior to my return contact.

Very rude customer service especially from a salesperson person named Michael Negron. He never responded to any of my messages about options of buying this vehicle.

I asked to send me more info via email but never did. Got an email after, telling me it was sold

Very friendly. Worked with us to get a good price.

Very Professional and have superb customer service!

They told still had mustang and had ask when can I go by there and I can be there about 5:30pm.I show up and still had to wait for ten to twenty minutes and after words waiting, they told the car was sold.how come they didn't tell before.poor service from the sales man

I felt the sales staff was nice . Great price on the car they were selling. At the time i felt my trading was worth more. So I didn't buy the car . I regret not buying the car, because the car was price great. But I found another car at another dealer and it felt right buying this other car. I recomend car gurus .

great web site, gave us comparison shopping and eased our minds that we were making a great deal. We purchased the malibu.

the car was not available and had been sold several days prior. complete waste of gas. But I did have a positive experience with the salesman

Quick to respond and kept in touch about the arrival of the vehicle I was after

Internet contact initially but slow to call me, i prefer personal contact so things can roll faster and more efficiently. The were courteous as always but inventory was not what i needed in the end.

It was the car I was looking for. A great deal.

Very disappointed with this dealership. I do not recommend them at all. We where going to trade our vehicle there to buy a new one and left ours there so we could take the new one over night and we decided that we didn't like it. But when we went back to pick ours up they all ready had 5 families looking at ours when no deal was even done. And to top it off we had more tan a 1/4 of a tank of gas when we went there but it was empty. And if that wasn't enough the check engine light was on when it was never on before. This is not all tba happened but I'm not going to write my whole experience with these people just beware and take your time when looking for a new or used car. I highly do NOT recommend Ancira at all. They don't even deserve 1 star.

Was contacted withing 15 minutes of asking for more information from dealer. The sales person Rob Vargas actually had 2 cars at the price I was looking for. Everything went smooth.

Horrible!!! These people invented the term sleasy used car sales!! From the upper management right down the line!!!

Wrong advertisement! I was inquiring about a Platinum edition vehicle and they were describing a base/standard vehicle... they promised to call back and never did..

Dealer response was quick, however when I arrived I was told the truck I was interested in had mechanical issues and had been taken to auction. I am still receiving email from this dealer about a truck they did not even have on the lot. My first thought was " Bait & Switch".