Ancira Nissan

They were very helpful.

They did contact me.

Good communication

I went in trying to look at a car that cost $11,226 and they added on packages stating it would cost me over $15,000 with my $2,000 down payment. They stated they wouldn’t be able to bring the price down.

Ancira Nissan in San Antonio and their salesman, Lou did a great job in assisting me with the purchase of my Armada.

Very good people and friendly

They didn't have what I was looking for but Virginia was very helpful and understanding will keep an eye out for what I'm looking for.

Great dealer.

Thank you, Shane, for working with us to get my son his first car! We appreciate everything you've done for us.

I drove over a hour and a half to this dealer and talked with manager named Betsy and a salesman named Shane that both knew I was in route. Upon arrival we met the salesmen and took the truck for a test drive. 10 mins into test drive I get a call from Shane saying that someone else was there to look at the truck. I explained to them I was not going feel rushed and that I would bring the truck back and move on if was going to be pressured. 2 minutes later Jonathan a manager calls and explains that I don’t need to be rushed. 2 mins after that Shane calls and tells me truck is sold. Get back to the dealer and Jonathan and Shane won’t come talk. Drive a hour and half and they sell the truck while I am test driving it. BS

This car is nice, but I noticed a chip on the window. The technician was repairing it, when I was there. The seats has stains on both on the driver and passenger side.

Did not respond quickly or respond with person I requested. Did not tell me when did respond late Thursday that they would be closed through Monday

I really enjoyed working with Ancira staff very friendly and professional

The sales representative was very prompt in contacting me about the car. He kept me informed about my appointment. He also called me to make sure my appointment still worked for me.

Excellent services

Great communication

The dealership was quick to respond to my inquiry regarding a Volvo S90 T6 Inscription. While I did end up going with the Volvo, I would recommend this dealership. They were friendly and easy to deal with.

Daniel was my salesman, he is very professional and helpful with all of my questions.

Best customer service ever! Shane did an outstanding job helping out.

Adrian Martinez is the nicest salesman I've ever dealt with. He did everything he could to make the process easy & successful for me. He found the exact car that I wanted, at the price that I wanted. Everything worked out well for us.

Stellar experience...second to none

Friendly and helpful

Jay Flores was very great listening to my needs. And he was very helpful.

Good

Great quick response very helpful and courtesy from Ancira Nissan

Attentive, helpful dealership. Helpful in my search for a new-to-me car. Answering all my questions.

Zero hassle. Knowledgeable and professional. Great experience.

Satisfied fast response and very professional

Dealer responded and kept me updated on vehicle

Helpful folks and very communicative. Eager to help.

Very nice n greeted me upon arrival .. answered all my question .. great people

The sales person was nice but also super pushy. I explained my situation but he was still trying to upsell me like crazy. Coming from a sales background it was highly annoying especially when I explained that I am paying outright and not a penny more.

Great service & attention to detail.

They had car sold. If I wanted a similar white, Nissan Rogue SV, they could order one for an additional $4495.00 to place an order, in addition to the MSRP they were selling the car plus paint protection, wheel locks additional to MSRP+$4,495.

It was a very easy process. Lou was great throughout the experience!

Bait and switch game. On the phone it was a regular title. Then in person it became a salvage pre-auction vehicle.

Quick response very straight forward.

Followed up with me several times, with e-mails, even after truck was sold, they asked me if they could still find something for me.

Very professional and personal to me.

Susan Schooley was amazing. It was a great experience!

Dealer, priced the car well even though the car had been in an accident and had moderate damage fixed but everything was disclosed and posted on the Carfax which the dealer provided at no charge. In this market someone will buy the Corvette even with the accident.

I had great communication with them up until the cars I was interested in began selling off one by one and the one car remaining I put in a request to have financing for no one ever got back with me on the status. I can only guess the vehicle has been sold also.

I emailed a reply to the lady there, and have not heard anything back!

Not a very good one at all never buy a used car from them. The car I took for a test drive was not fixed it still had something wrong with it not a safe vehicle

I was able to speak with someone fairly quickly at first about vehicle and was told car was still be serviced. A few weeks went by with no contact so I decided to follow up with a text. I was then inform the vehicle was being looked at by another customer but was sure the deal would not go through. I again followed up for an update and was then informed the vehicle was still being worked on and they were waiting on a part. Receive an email from their sales manager and I responded with my own indicating my interest for a test drive from home. Never heard back from dealership and found out through an email from you guys that car was sold. We were very disappointed ☹️ with the lack of communication from this dealership. I'll take my business elsewhere.

Our salesperson was Heather Rosas. She was really very helpful and communicated through texts. We were pleased with the whole purchasing experience

Friendly, they reach out to you but don’t follow up. I had to be calling frequently. Then when I was ready to finance car they raised up price on it.

I am an older guy (64 years old). This car shopping at Ancira Nissan was the worst of the many cars shopping experience I have been involved with. They told me the car I was interested in was going to be waiting for me for a test drive, but when I got there it was in the shop, and they were waiting for a part to finish whatever repair they were doing. Angel, the salesperson told me that if I gave him a deposit he will hold the car for me, and that he will call me once it was out of the shop. I accepted and gave him my credit card for an agreed $500.00 deposit. He came back in a few minutes with my card, but said that the price posted on Car Gurus, and also on the Ancira website was wrong. The new price was over $3,000 higher, and then told me that they can not honored the price that they had quoted me via text message, which was the one listed on their website, and also on CarGurus. Before leaving I talked to a sales manager(Anthony), but he wasn't able to help me. Very disappointed

Very helpful, knowledgeable and fast service

Took our credit card info for deposit then sold the car to someone else.

Bought a 2017 4Runner online through Ancira Nissan. Everyone I worked with was great—very responsive to my enqueries (especially Fadi Sawah, Sales Consultant) and kept me up to date on the process. Very transparent and fair, not to mention a great price on the car. I’d happily do business with them again.

sales person have no idea about function and futures about the type of car and when they delivery the car forgot to put the plates and the financing person put the co signer name first whithaout ask first i’m not happy about it

They did replied and where very informative of my request.

Really helpful

Great customer service!

Had a great experience, ended up purchasing the truck. They even delivered it to my home.

Dealer responded quickly and kept me informed on vehicle status.

great, easy, friendly

Sent me information within 10 min

The car was beautiful, the employees were very welcoming, the salesman was very knowledgeable and helpful, and the price negation was very smooth. They made us feel at home. There was no high pressure or pushy sales tactics or unfair pricing. We bought the car for my 18 year old daughter. She loves it!!

We worked with Logan and he was amazing at first. The vehicle we wanted to purchase was just traded in so it was off site getting maintenance, inspection etc. He was supposed to call me back Friday when the vehicle came back in. Never heard from him and it is now Monday. We went and purchased another vehicle elsewhere.

Jaime Vitela was great. He is a polite young man who knows his business.

Quick response, very friendly!

Not good ANCIRA. I was specific about what I was looking for, which was USED VEHICLE ONLY and my budget. When the Ancira people sent me a list of USED vehicles, as I tried to view ANY of them, the link only showed BRAND NEW vehicles!! So, just to be clear, that was from 2 or 3 sales agents and a manager as well!! Totally unacceptable and frustrating. Not cool ANCIRA!!

Experienced, knowledgeable and very helpful.

Very professional people at Ancira. When the truck I was interested in sold before I could get to see it, they emailed me immediately and offered to show me anything else in their inventory or contact me as soon as the make/model I was interested came in.

JJ was an excellent sales associate. I was able to get a better deal elsewhere however.

The dealership has been very professional and responses. They are working with me a long the way. They answered any questions I have

This dealership was quick to respond, offering friendly and professional assistance. Their information was precise and thorough. No mistakes. No bad direction or links.

our car salesman Angel Preciado is very nice and knowledgeable .Thank you :)

They were very helpful i got qualified by a bank and I'm getting the truck today they are very nice test dive the truck .and amanda called me as soon as i asked about the truck

Very friendly and helpful

Professional, prompt response

The sales staff responded to my questions and we're eager to help. I did not travel to the dealership to test drive this car.

This truck was already bought when I arrived at the dealership. I looked at a different Nissan, but it wasn't right for me. The people were friendly and helpful.

good sales people thanks

Courteous

Fine. Just looking around at this point.

The dealer contacted me right away and was very responsive. Unfortunately the car i was looking at had a transmission issue that was discovered during their inspection process.

Prompt and professional response. We just couldn't get a deal done.

Told me they gave me “wrong price” and it was a mistake they were correcting. Didn’t stop them from sending me tens of emails and calling/texting repeatedly.

Experienced an insulting low ball offer for my trade and then got attitude when I showed a screen shot of the blue book trade quickly .dropped the whole process and took my business elsewhere

This 5 star review is based on communication only. I have not bought from Ancira yet, but their team has been really helpful communicating over phone and email. Very Friendly people who are ready to match numbers and help out.

Great service & work with you on about everything

I purchased elsewhere, but the initials contacts that I had that iPhones were very pleasant, very courteous, I would seek them out again if I were looking.

Quick response and more than accommodating for scheduling a look.

They were Kind, knowledgeable upfront sales people. Good dealership in helping there customer. Prices could be better, not the as all there competitor.

Called Friday afternoon went over some #'s over the phone picked it up on Sunday evening . Always pleasure buying from them considering I drive 3 hours just to do business with them. Again thx Steven Gomez for the excellent service !

Yes, they contacted me about the 2014 Kia Sportage. I went in to see them and took it for a test drive. Rey, the sales guy was very nice! I was disappointed in the initial offer they presented to me regarding my trade in. It was a 2013 Honda Accord LX with 83000 miles on it. They offered me $6,000. I told them that won't work! Another place offered me $7,500 for it. The salesman went back to his manager and he came back with an offer of $7,000. I told him you have to at least match the $7,500. He comes back a third time and says okay, we got you $7,500 for your Honda. The Kia was listed for $14,000. I asked if they could negotiate that price a bit, but they wouldn't. Rey told me his manager said he has no negotiating room. Of course I didn't believe that. Two days after that a service representative called me and asked me how the experience was and I was honest with her. I told her I had to beg and scratch for them to at least match the other offer I was given from another business. I told her I wasn't 100% sure I was going to purchase the Kia Sportage. She called me back and told me she had great news. They came down on the sales price $500 to $13,500. Typical dealer tactics. Overall I was fairly satisfied with my experience but I shouldn't have had to haggle so much to reach the end result.

This is where we ultimately bought our vehicle. The service was exceptional. Everyone to include the manager were so helpful and down to earth. Very easy to work with, fair and accommodating. We will definitely recommend them to anyone buying a vehicle!

We did not buy this auto, but appreciated the very nice salesperson, Christian, that helped us out. I hope to return to this dealership sometime as we keep looking for an auto that will fit our family need. Thanks.

Very responsive

very fast closing deal

There customer service was great, i still have to schedule a appointment soon as i get a off day. But they have tried multiple times to contact me but i have been super busy. Even emailed me to contact them when i was ready!

Very professional. Good staff

The absolute best experience we have ever had buying guide a car. I recommend Ancira Nissan and we will be return customers.

I did not go to the dealer. We communicated by email and phone. I made request for them to replace the tires and an hour later "they sold".

Great experience and they are really quick to return your call and assist.

Very courteous and nice

Fantastic service. Negotiable and takes care of their customers. They made my first purchase of a car easy and affordable. They answered all my questions and were able to help me with everything.

Sales guy was very pushy... when I told him I was looking at another vehicle at a different shop, he told me he got the GM involved on the deal... No sure what he thought that was going to do but whatever.. Not a pleasant experience...

They sold the car, and did not let me know before my scheduled appointment. I had to call the dealership repeatedly to ask if they'd sold the car, and they still tried to get me in to look at other vehicle after telling them I was not interested in purchasing a Nissan. Pushy sales calls, I am sure Ancira would have took care of me, however those kinds of tactics can scare potential customers away.

great service , nice staff, very helpful..

Dealer replied immediately and advertised vehicle was available. Did not use high pressure sales though.

The dealer contacted me and provided additional information on the car. pending visit to the dealer. I have not purchase this vehicle yet !

Quick response to my inquiry . Friendly, knowledgeable and dedicated to customer service . 5 star.

No issues, just went with different car.

Great communication with sales people

Flying in from another state to get this car and this process and the people have been extraordinary. Very profession and extremely helpful. I can't say enough about this experience and the people at this dealership.

Purchased my fr-s from this dealer and had a perfect, easy, pleasant experience.

Responded quickly however I decided against traveling from Houston to San Antonio.

I was greeted IMMEDIATELY by a VERY friendly representative, EVEN though I was (almost) an hour early for my appointment. And for the duration of my visit-I was VERY WELL taken care of by EVERYONE I encountered. They were ALL VERY friendly AND HELPFUL!

quick pre-visit call, visit, and post-visit call went well

Went in on a friday, couldnt make a deal...recieved a call sunday morning stating to come pick up my new vehicle...they dont seem to quit working with you..great service

I drove over 3 hours to look at an automobile that was grossly misrepresented. The sales lady was very unprofessional and rude regarding her dishonesty. Would not trust this particular used car dealership.

Received several follow up called, but was unable unable to get to dealership due to personal issues.

No pressure

Great response time very friendly

Great

Took literally all day to buy this car. No one was in any hurry to make this a fast and easy process.

By far THE EASIEST car buying experience in my life. Outside of the car i wanted being sold after they told me they had it in stock, I came in with a set price and what I wanted and they made it happen.

Ancira Nissan responded to my inquiry quickly and set up a test drive. They were very courteous and accommodating.

Awesome experience. Great, friendly customer service. I will go there again for my husband's car AND recommend them to everyone I know.

Is the best part to find a best prices Thanks for your help! !!!

I was ran around for days. I was never told any pricing. Dealer was the one who gave me a quote not "professional appraisal".

It was great

Great

Contacted them about a specific vehicle and when I got there the truck was already sold. They had even called me prior to my arrival, implying the truck was still there, but it wasn't.

Great dealership!

Moe their sales rep went out of his way to earn our business. We were extremely pleased and purchased a vehicle.

Received an automated response (since dealer was closed). Went and purchased the car on Sunday. I love that this website is very knowledgable about the cars they are listing.

I asked to be notified by email and they called me. The sales person said she didn't even read my email. She was very nice.

They were good at initially responding in a timely way but never told me anything about the vehicle I had inquired about.

Actually they did call but salesman lied flat out to me after I asked her not to waste my time.

Great service.