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AUTOS OF CHICAGO
About Us
We’re a family-run and operated business that takes great pride in hand-selecting the cars for our lot. We specialize in rare and unique luxury used cars in Downers Grove like Mercedes-Benz, BMW, Audi, Land Rover, Porsche, Lamborghini, Ferrari and Aston Martin vehicles. We’ve sold over 9,000 cars, trucks & SUV's. We will ship your vehicle right to your door and we will include a 90-Day 3000-Mile warranty to your OTD price so you can shop with confidence. You can even buy your car 100% online from our website without ever stepping into the dealership
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Today 9:00 AM - 8:00 PM (Closed now)
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1555 East Rand Road
Arlington Heights, IL 60004
Our Amenities
- Coffee - Pool Table and more
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Apr 1, 2026
My wife and I decided to sell our trade out right to a private party, we decided not to purchase that vehicle because as we did our test drive and parking, the rear cameras stopped working and yea, they were all working before as our Salesman observed the cameras going inoperable during the parking at the dealership. Everyone starting with the GM down to our Salesman were all great and kind. Had the cameras not stop working during me backing up, my wife and I definitely would have bought it.
I went to this dealership to check out a 2021 Tesla Model 3, but the experience quickly turned frustrating. After arriving, they attempted to add a mandatory $2,600 “battery warranty” fee on top of the listed price. When I questioned it, I was told that Tesla does not provide warranty coverage for second owners, which is completely inaccurate. Tesla’s battery warranty follows the VIN, not the owner.
I will say that the first staff member I spoke with was courteous and helpful, which I appreciated. Unfortunately, that positive impression didn’t carry through the rest of the process.
Overall, I would recommend being very cautious and double-checking everything before doing business here.
Really impressed with the level of service provided. The staff was friendly, knowledgeable, and took time to explain everything clearly. There was no pressure during the process, which I appreciated. The vehicle was exactly as described and in great condition. The paperwork was handled efficiently, making the experience smooth from start to finish. I would definitely recommend this dealership.
I had a very smooth and positive experience here. The team was quick to respond and gave me all the necessary details about the vehicle before I visited. Everything matched the listing, and the car was clean and ready. The staff was professional, respectful, and easy to work with. The entire process felt organized and stress free, which made a big difference for me.
Great experience overall with this dealership. The staff was helpful, patient, and answered all my questions without any pressure. The vehicle matched the online listing perfectly and was well prepared for pickup. The buying process was simple and efficient, with everything explained clearly. I felt confident in my decision and satisfied with the service I received.
My experience was very smooth and professional from beginning to end. The team responded quickly to my inquiry and provided all the details I needed before visiting. When I arrived, the car was exactly as described and ready to go. The staff was friendly and respectful, making the entire process comfortable. I appreciated the clear communication and would definitely consider them again.
The purchase didn’t quite work out from my end. But the team at CarNeed really did everything they could to get a deal that would work for me, and everybody was very professional and helpful even after I let them know I was going a different direction. Very great people and super helpful, would recommend to anybody.
Mar 18, 2026
Vehicle add stated options on the vehicle which were NOT on the vehicle as evidenced by the photos. i.e. Heated seats and steering wheel listed as included but not on the car. Dealer contacted to see if I was interested, but never answered questions about inaccurate listing!!
Very satisfied with the overall service and experience. The staff communicated clearly and made sure I had all the details before making a decision. There was no pressure at any point, which made the process comfortable. The car was clean, well prepared, and matched the listing perfectly. The transaction was simple and efficient, and I’m happy with my purchase.
I had a really good experience with this dealership. The team was quick to respond and provided clear, honest information about the vehicle I was interested in. When I arrived, everything was exactly as described online. The staff was friendly and professional, and the entire process felt smooth and well organized. I appreciated the transparency and would definitely recommend them to others.
Dirty dealer, the price you see is not the price you pay. If you add $4000 to the advertised price, they might let you buy if they feel generous. When I flew in, the car was not what was advertised; two of the tires had steel exposed, and they were willing to give me a temporary transport plate so I could drive off the lot. The car also had unreported body repairs. Be wary, buyer.
Avoid shady crooks. They would only be dealt with by fools. Drive a car for three hours. I said it to them. Regarding someone who placed a deposit on the car, they remained silent. I was still able to test drive. We worked out a price. They check my credit. The automobile has only been on the lot for 14 days, therefore they won't sell it to me at the agreed-upon price, even though someone was willing to pay full price and a $900 protection package. They were going to sell me a car for which someone had previously paid a deposit?
Mar 13, 2026
Will recommend to others
The team here made the process easy and stress free. They communicated clearly, shared honest details, and never rushed me into a decision. The car looked exactly like the photos and was ready when I arrived. The paperwork was simple and well organized. I appreciated the respectful service and would consider buying from them again.
Everything went smoothly from start to finish. The staff responded quickly to my questions and provided accurate details about the vehicle. When I visited, the car was clean and ready to go. The process was transparent with no pressure, which made the experience comfortable. I’m happy with how professional and efficient the whole transaction was.
Great service and clear communication throughout the process. The team was patient, friendly, and made sure I understood all the details before moving forward. The car matched the description and was ready when promised. The transaction felt organized and straightforward. I appreciated how easy everything was and would recommend this dealership to anyone looking for a used vehicle.
I had a smooth experience working with this dealership. Communication was quick and honest, and they answered my questions without any pressure. The vehicle was clean, well prepared, and exactly as described online. The buying process was simple and efficient, and the staff made everything easy to understand. Overall, a professional and stress-free experience from start to finish.
Feb 21, 2026
Farah is really helpful and friendly!!
From the first inquiry, the team was responsive and helpful. They provided clear information about the vehicle and pricing, which made planning my visit easy. When I arrived, everything matched the listing, and the car was ready. The staff was professional and respectful throughout the process. The paperwork was handled smoothly, and I left feeling confident about my purchase.
Buying a car here was easy and comfortable. The staff was friendly, responsive, and straightforward about pricing and vehicle details. They provided all the information I needed before I visited, which saved time. The process was efficient, and the paperwork was handled quickly. I’m happy with the service and would consider coming back in the future.
I appreciated how transparent and organized everything was. The team communicated clearly and made sure all details were explained before finalizing the purchase. The car matched the description and was ready on time. There was no pressure at any stage, just helpful guidance and professional service. Overall, it was a smooth and pleasant experience that I would recommend.
Very positive experience from start to finish. The staff was polite, knowledgeable, and helpful with every question I had. They explained the process clearly and made sure I understood everything before moving forward. The car looked exactly like the photos online and drove great. The transaction was simple and stress free. Would definitely recommend this place to others.
The service here was friendly, clear, and professional. From the first message, they kept communication simple and honest. The car was prepared and ready when I arrived, and the condition matched the listing perfectly. The buying process felt smooth with no unnecessary delays. I felt respected as a customer and left satisfied with both the car and the overall experience.
I had a great experience dealing with this dealership. They answered my questions patiently and shared accurate information about the car before my visit. There was no pressure to make a quick decision, which I really appreciated. The vehicle was clean and exactly as described. The process was straightforward, professional, and well organized from start to finish.
Really smooth and comfortable experience overall. The team was responsive from the first inquiry and provided clear details about the vehicle. When I arrived, everything was ready and matched the online listing. The staff was professional and respectful, which made the process easy. I appreciated the honest communication and quick paperwork. I would gladly recommend this dealership to anyone searching for a reliable used car.
Excellent customer service and smooth process overall. The team communicated clearly, answered all my questions, and made sure I felt comfortable with the purchase. The vehicle was exactly as advertised and well prepared when I arrived. Everything was handled professionally and without unnecessary delays. I’m happy with my experience and would consider buying from them again in the future.
This dealership made the car buying process simple and stress free. The staff was friendly, responsive, and very clear about pricing and vehicle details. I felt respected as a customer and never pressured to make quick decisions. The car matched the description perfectly, and the paperwork was handled efficiently. Overall, a very positive experience that I would recommend to others.
Great service and honest communication throughout the process. They provided all the information I needed before I visited, and everything was accurate. The team was polite, professional, and made the buying experience comfortable. The car was clean and ready when I arrived, which I appreciated. The entire transaction felt smooth and well organized from start to finish.
I had a smooth and easy experience buying my car here. The staff was knowledgeable and made sure I understood everything before moving forward. There was no pressure at any point, just clear information and helpful guidance. The vehicle was exactly as described online. Overall, it was a pleasant and professional experience, and I’m very happy with my purchase.
The communication was excellent from the beginning. Every message was answered quickly, and the details provided were accurate and helpful. When I arrived, the car was ready and in great condition. The team was respectful, friendly, and easy to work with. The entire process felt efficient and transparent, which I really appreciated. Would happily do business with them again.
Really impressed with how professional and organized the whole experience was. The staff took time to answer my questions and never made me feel rushed. The vehicle matched the listing perfectly, and the condition was exactly what I expected. The buying process was straightforward and stress free. I would recommend this dealership to anyone looking for a smooth and honest car buying experience.
From inquiry to purchase, everything went smoothly. The team explained the process clearly and kept me updated at each step. I appreciated how transparent they were about pricing and vehicle details. The car was clean and well prepared when I arrived, and the staff made the experience comfortable. It felt like they genuinely cared about customer satisfaction, which made a big difference.
I had a very positive experience working with this dealership. Communication was fast, polite, and professional from day one. They listened to what I needed and helped me find a vehicle that fit my budget without trying to upsell. The paperwork was handled smoothly, and the car was ready when promised. I left feeling confident about my purchase and the service I received.
The staff was friendly and very helpful throughout the entire process. They answered all my questions quickly and provided extra photos and details before I visited. Everything matched what was listed online, which I respected a lot. The buying process was simple and transparent with no surprises at the end. Overall, a solid and professional experience from start to finish.
Great experience from the first message to driving away. The team was responsive, patient, and clear about every detail of the vehicle and pricing. I never felt rushed or pressured, which made the process stress free. The car was clean, exactly as described, and ready on time. Really appreciated the honest communication and smooth paperwork. I would definitely recommend this dealership to anyone looking for a reliable used car.
Feb 17, 2026
The response was quick. However there were multiple sales people contacting me. I requested only one. I informed that one sales person I have questions that needed to be addressed prior to driving 4 hours to test drive and possible purchase the vehicle (cash). I did not get a response from the salesperson until a week later reminding me of my appointment to conduct a test drive. My questions were not ever answered. For an out of town buyer, if it is a vehicle you really want. . . you will probably have to stay on them. I can't honestly say that the Liberty was available at the point of initial contact because none of my questions were answered that required hands on contact with the vehicle.
Feb 11, 2026
I had a great experience at this dealership. The team was professional, transparent, and patient in answering all my questions. There was no sales pressure at all. The car was clean, well-maintained, and priced fairly. Overall, a smooth and trustworthy buying experience.
recently purchased a 2024 Mercedes from Autos of Chicago and had an excellent experience. The vehicle was in outstanding condition, extremely clean, and drove perfectly. The staff was professional, knowledgeable, and very transparent throughout the entire process. They explained all details clearly, including pricing and paperwork, and never made me feel pressured. Everything was handled smoothly and efficiently, which made the purchase stress-free. I truly appreciated the level of customer service and attention to detail. Autos of Chicago is a trustworthy dealership, and I would highly recommend them to anyone looking for a high-quality vehicle.
I purchased a 2008 BMW from Autos of Chicago and had a great experience overall. The car was in very good condition for its age and drove smoothly during the test drive. The staff was honest and upfront about the vehicle’s history, maintenance, and pricing, which I really appreciated. There was no pressure to buy, and all my questions were answered clearly. The paperwork process was simple and straightforward. I’m very satisfied with my purchase and would recommend Autos of Chicago to anyone looking for a quality used car.
I had a very smooth experience at Autos of Chicago. The staff was friendly, honest, and took time to explain all the details clearly. There was no pressure to buy, which I really appreciated. The car was clean, reliable, and fairly priced. Overall, great service and a trustworthy used car dealership.
Autos of Chicago made buying a used car a stress-free experience. The team was welcoming and took the time to listen to my needs before recommending vehicles. They were transparent about all details and answered my questions honestly. I appreciated the fair pricing and the condition of the cars on the lot. The paperwork process was quick and straightforward, with no hidden fees. Everything went smoothly from start to finish. I left feeling confident in my purchase. Autos of Chicago is a trustworthy dealership, and I would happily recommend them to anyone searching for quality used cars.
My experience at Autos of Chicago was outstanding from beginning to end. The staff was welcoming, professional, and extremely patient throughout the entire process. They took the time to understand exactly what I was looking for and showed me several options that fit both my needs and budget. I appreciated their honesty and transparency when discussing pricing, vehicle history, and financing options. There was absolutely no pressure, which made the experience comfortable and stress-free. The vehicle I purchased was clean, well-maintained, and exactly as described. The paperwork was handled efficiently, and everything was explained clearly. It’s rare to find a used car dealership that truly values customer trust and satisfaction. I left feeling confident and happy with my purchase and would highly recommend Autos of Chicago to anyone looking for a reliable and trustworthy used car dealer.
My experience at Autos of Chicago was excellent from beginning to end. The staff was professional, friendly, and very patient while helping me explore different vehicle options. They explained everything clearly, including pricing, vehicle condition, and paperwork, which made the process easy to understand. I never felt rushed or pressured at any point. The car I purchased was clean, reliable, and fairly priced. The entire transaction was smooth and well-organized. It’s refreshing to work with a used car dealer that values honesty and customer satisfaction. I would definitely recommend Autos of Chicago to anyone looking for a dependable vehicle.
Jan 23, 2026
Great customer service and very responsive to any queries or concerns
Jan 23, 2026
Response from current dealership:
Your kind review motivates us to keep doing what we love. Thank you for sharing your experience with us!
Jan 6, 2026
Very quick process for purchasing a vehicle.
Jan 19, 2026
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Dec 20, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Facts about car were false and employee who called me lied and had no idea about the model details. Now they won't stop contacting me. I wish I never gave them my information.
Dec 15, 2025
Response from current dealership:
Hi there, David. I am so sorry to hear about your recent experience with our store; it is not how we want our customers to feel or deserve to feel. I would like to connect with you to learn more and make sure we are learning from this situation. Would you be able to give our store a call or send me an email at bdc@autosofchicago.com.
Dec 2, 2025
Horrible dealer. I found an issue with the car during pre purchase inspection, the car voltage was dropping while running. I brought this issue to the dealers attention and since then they have been giving excuses and ignoring my calls. On the face face they are nice but they are lying and selling bad cars with problems. Byers beware.
Dec 4, 2025
Response from current dealership:
We’re disappointed to hear this Aun. Our goal is always a positive customer experience. Please email us so we can address your concerns personally. We’re investigating the issue and will take appropriate action to ensure it doesn’t happen again.
BDC@autosofchicago.com
224-858-4007 EXT #34
BDC@autosofchicago.com
224-858-4007 EXT #34
I would not buy a car from these people. I’ve reached out to them several times inquiring about the car. I talked to someone he was supposed to reach back out to show me pictures of the vehicle and I never heard no more back from them, to me that was a red flag that I should be buying a car from them, Buyers please be ware
Dec 1, 2025
Response from current dealership:
We’re disappointed to hear this. Our goal is always a positive customer experience. Please email us so we can address your concerns personally. We’re investigating the issue and will take appropriate action to ensure it doesn’t happen again.
BDC@autosofchicago.com
224-858-4007 EXT #34
BDC@autosofchicago.com
224-858-4007 EXT #34
Nov 17, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
They are very helpful and I appreciate the support and im going to be getting an new car from they very soon and im happy with this dealership
Nov 17, 2025
Response from current dealership:
Your kind review motivates us to keep doing what we love. Thank you for sharing your experience with us!
Make this car buying experience flawless with easy wire to pay for vehicle and they arranged shipping to my front door which is over 600 miles away! I would definitely recommend and buy again from this dealership!!!!!!!!!
Nov 15, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Nov 14, 2025
The dealership did not disclose important CARFAX details (rental use, damage report, and auction resale) before I contacted them. When I asked for proof of repairs or inspection records, none were provided. Instead of answering the questions, they deflected or gave general statements with no documentation.
I value honesty and transparency when buying a used car, and I did not feel I received that here. Would recommend getting full proof of repairs before considering any purchase.
Nov 15, 2025
Response from current dealership:
Thank you for bringing this to our attention, Joseph. We regret that you felt disappointed. We take pride in our customer service and would like to discuss this further to better understand what went wrong. Please connect with me at your earliest convenience.
BDC@autosofchicago.com
224-858-4007 EXT# 34
BDC@autosofchicago.com
224-858-4007 EXT# 34
Birdnow was a great choice. They were very friendly and made me feel very comfortable. I enjoyed the experience.
Oct 24, 2025
Response from current dealership:
Thank you for taking the time to leave us a few thoughts as well as 5 stars. We greatly appreciate it!! I hope all has been well.
They are vey knowledgeable about vehicles, patient and very helpful when I comes to different people and situations. I am definitely going to keep coming back to them!
Oct 23, 2025
Response from current dealership:
Your kind review motivates us to keep doing what we love. Thank you for sharing your experience with us!
Oct 23, 2025
Response from current dealership:
Thank you for your kind words! We’re so glad we could provide you with a great experience and look forward to future chances at earning your business!
Oct 22, 2025
Slow response. Purchased elsewhere because this dealership didn't respond quickly enough.
Oct 23, 2025
Response from current dealership:
Thank you for bringing this to our attention, Anthony. We understand your frustration and apologize. We regret that you felt disappointed. We take pride in our customer service and would like to discuss this further to better understand what went wrong. Please connect with me at your earliest convenience.
BDC@autosofchicago.com
224-858-4007 EXT# 34
BDC@autosofchicago.com
224-858-4007 EXT# 34
Oct 17, 2025
It was a pleasant buying experience. From the first contact to to negotiating the price, to transferring the funds and taking delivery there was
no pressure. Deanna was the first contact, she and Yassin were highly responsive and polite. Everything was settled before I was introduced
to Stan who was also responsive.
I have nothing negative to say and I recommend them again.
Oct 21, 2025
Response from current dealership:
Thank you for taking the time to leave us a few thoughts as well as 5 stars. We greatly appreciate it!! I hope all has been well.
Oct 21, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Oct 21, 2025
Response from current dealership:
Your kind review motivates us to keep doing what we love. Thank you for sharing your experience with us!
Oct 13, 2025
Overall pretty "meh" experience - I've bought and sold A LOT of cars, and the salesman who contacted me from Autos of Chicago was
actually extremely helpful and you can tell he wanted to make a deal. However, that's when the hidden fees and time wasters came in -
after "talking with the manager" and "finance" they tacked on all kinds of unnecessary fees and tried to pass it off as normal practice
(which in fact is NOT). After wasting a week with these guys ended up buying a Benz in Dallas at a much more helpful dealer who knew
how and when to deal and not waster someone's time.
Oct 21, 2025
Response from current dealership:
We’re sorry to hear about your experience. While we always strive for excellent service, this doesn’t reflect our standards. Please contact us directly so we can make it right.
BDC@autosofchicago.com
224-858-4007 EXT# 34
BDC@autosofchicago.com
224-858-4007 EXT# 34
Oct 13, 2025
Response from current dealership:
Thank you for taking the time to leave us a 5 stars review. We greatly appreciate it!! I hope all has been well.
Didn't get the car but the service was impeccable. Ron Reed was a huge help. Great dealership.
Oct 10, 2025
Response from current dealership:
Thank you for taking the time to leave us a few thoughts as well as 5 stars. We greatly appreciate it!! I hope all has been well.
Oct 6, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Oct 4, 2025
Response from current dealership:
Your satisfaction is our top priority, I do apologize on the lack of email response but I am glad to see our consistency reflected in your experience in a positive way. Thank you for sharing! I hope all has been well since our last interaction Michael!!
Oct 4, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Sep 26, 2025
One star only because I can’t give zero. Beware of bait-and-switch! They advertised a lower price on a 3rd-party site, then refused to honor it.
Misleading and untrustworthy.
Sep 27, 2025
Response from current dealership:
We’re disappointed to hear this. Our goal is always a positive customer experience. Please email us so we can address your concerns personally. We’re investigating the issue and will take appropriate action to ensure it doesn’t happen again.
BDC@autosofchicago.com
224-858-4007 EXT #34
BDC@autosofchicago.com
224-858-4007 EXT #34
Sep 22, 2025
Response from current dealership:
Good afternoon, I hope all is well. I am extremely sorry for the delay on pictures we are working to get all vehicles photographed and posted online but sometimes a delay does occur. Please reach out to me directly so we can take care of this!
Yassin E
224-858-4007 EXT# 34
bdc@autosofchicago.com
Yassin E
224-858-4007 EXT# 34
bdc@autosofchicago.com
Sep 6, 2025
They were very prompt in responding to my questions.
Sep 8, 2025
Response from current dealership:
Thank you for your kind words! We’re so glad we could provide you with a great experience and look forward to future chances at earning your business!
Sep 4, 2025
Very prompt and followed up. Nice people too.
Sep 8, 2025
Response from current dealership:
Your kind review motivates us to keep doing what we love. Thank you for sharing your experience with us!
If I could give zero stars I would. Worst car buying experience of my life! DO NOT, I
repeat, DO NOT purchase a vehicle from Autos of Chicago. I can't even write all of the
ways they screwed me. First, they would not honor the price listed on Car gurus stating
they've tried to get car gurus to fix their price. Second they did not disclose all of the
issues the car had. Third, they flat out lied about the condition of the tires stating they
were brand new when in reality, there were three different treads on the tires. Fourth,
they did not know how to title a vehicle in WI, gave incorrect info and did not charge
me tax on my purchase. Had to do it all myself at the DMV and online. Finally, the
salesman actually accused me of having brain damage or a problem with my memory!
DO NOT BUY FROM THESE CROOKS!!!!
Sep 8, 2025
Response from current dealership:
Thank you for bringing this to our attention. We understand your frustration and apologize. We regret that you felt disappointed. We take pride in our customer service and would like to discuss this further to better understand what went wrong. Please connect with me at your earliest convenience.
BDC@autosofchicago.com
224-858-4007 EXT# 34
BDC@autosofchicago.com
224-858-4007 EXT# 34
Sep 1, 2025
Very helpful, VERY prompt response. I am in Texas , they even offered to ship the vehicle . If I lived in the Chicago area, I would definitely purchase a vehicle from them.
Sep 8, 2025
Response from current dealership:
Your satisfaction is our top priority, and we’re glad to see that reflected in your experience. Thank you for sharing! I hope all has been well since our last interaction Kathryn!!
Aug 31, 2025
Never got to see the car they had listed. Even
after 2 different visits. The right hand didn’t
seem to know what the left hand actually had in
stock.
They gave me an appointment . I drove 1 1/2
hours to see it with my family in tow only to find
out the car was not there. It was being repaired
for a recall. That same thing happened the next
weekend.
Sep 8, 2025
Response from current dealership:
We apologize for falling short of your expectations. Please allow us another opportunity to provide the level of service you deserve.
BDC@autosofchicago.com
224-858-4007 EXT# 34
BDC@autosofchicago.com
224-858-4007 EXT# 34
Terrible! Communication horrible as well, placed on hold for long a** time, no answer then raised prices on vehicles that was interested to go see & also raised prices on all cars during labor day weekend, claiming "deals" never will purchase anything there, buyer beware!!!
Sep 8, 2025
Response from current dealership:
We always strive to deliver exceptional service, so we’re disappointed this wasn’t your experience. Let’s connect directly to resolve the issue.
BDC@autosofchicago.com
224-858-4007 EXT# 34
BDC@autosofchicago.com
224-858-4007 EXT# 34
Aug 28, 2025
Ali was a great help. We bought a Z4 from him. He went above and beyond to help us. Sent us multiple pictures of the car. After we purchased the Z4 he had it shipped to us and it was everything he said it was. Ask for Ali he will help you out.
Sep 8, 2025
Response from current dealership:
Your feedback is greatly appreciated. We strive to deliver the best, and your words let us know we’re on the right track. I hope all has been well.
Everything started out pleasant for a car I was interested in buying. The car was listed as being
there 88 days when I expressed interest. I started my paperwork that evening the next day I get
a notification of a price change of $5000 increase to car. When I contacted them, they told me
prices fluctuate. I asked them why the price went up once I expressed interest less than 24 hours
and they kept repeating ting the same thing about price fluctuating. So, I decided to go to
another dealership. I spoke with two different people, and they kept getting smart with me, I have
text messages of the whole interaction and told them I would post a review, they said thank you.
Sep 8, 2025
Response from current dealership:
We’re disappointed to hear this. Our goal is always a positive customer experience. Please email us so we can address your concerns personally. We’re investigating the issue and will take appropriate action to ensure it doesn’t happen again.
BDC@autosofchicago.com
224-858-4007 EXT #34
BDC@autosofchicago.com
224-858-4007 EXT #34
Aug 19, 2025
I would like to thank Luca, Felix, John and Magy for
helping me navigate this new world of online car
buying. Can’t wait to get my new ride!
Sep 8, 2025
Response from current dealership:
We’re so grateful for your kind words. Customers like you make all the difference — thank you for being part of our community! I hope all has been well since our last interaction!
Sep 8, 2025
Response from current dealership:
I hope all has been well, I am sorry for the miscommunication. We do offer financing with a wide variety of competitive banks & lenders. I would be more than happy to work for a strong offer! Please contact us directly.
BDC@autosofchicago.com
224-858-4007 EXT 34
BDC@autosofchicago.com
224-858-4007 EXT 34
Sep 8, 2025
Response from current dealership:
Attentive is the goal!! Thank you for taking the time to leave us a few comments & a 5 star review!! It is greatly appreciated. I hope all has been well since our last interaction!
Sep 8, 2025
Response from current dealership:
Thank you for taking the time to leave us a 4 star review!! Although, we always strive to deliver exceptional service, so we’re disappointed that wasn’t the experience you had. Let’s connect directly to resolve the issue!
BDC@autosofchicago.com
224-858-4007 EXT #34
BDC@autosofchicago.com
224-858-4007 EXT #34
Sep 8, 2025
Response from current dealership:
Thank you for taking the time to leave us a few thoughts as well as 5 stars. We greatly appreciate it!! I hope all has been well.
Aug 3, 2025
Bate and switch there advertised price is not what one can buy it for example the advertised price of $28,855 ended up to be 31, 400 witch did not include sales tax due to their REQUIRED warranties and other services fees
Sep 8, 2025
Response from current dealership:
We apologize for the situation. Our management team has been notified and will be reviewing what happened immediately. Please reach out directly Michael, so we can resolve this!!
BDC@autosofchicago.com
224-858-4007 EXT 34
BDC@autosofchicago.com
224-858-4007 EXT 34
Stay away! The whole place is a scam. We called ahead, scheduled an appointment for a specific vehicle
and was reassured the vehicle would be ready. Felix even confirmed he had seen the vehicle and vouched
for how nice it would be. Upon arrival we provided the customary license and waited for them to pull up the
vehicle. They issued the carfax and after waiting 30 minutes were told- "the car is not available it is being
detailed." Complete lie!!!!! Kya lied directly to us. She did not provide any details as to why it was being
detailed when it had been listed for over 50 days with 30 beautiful pictures of the vehicle in the room I was
standing. She offered no apology. I later called Felix back who was extremely apologetic and could not offer
any expaination for why the sales department would lie so directly. Stay away! Buyer beware! You've been
warned!
Sep 8, 2025
Response from current dealership:
We apologize for the inconvenience at hand. We’re actively reviewing your feedback with our team to improve future service. Please allow us the chance to make this right by contacting us directly.
BDC@autosofchicago.com
224-858-4007 EXT #34
BDC@autosofchicago.com
224-858-4007 EXT #34
Sep 8, 2025
Response from current dealership:
Thank you for taking the time to leave us 5 stars we greatly appreciate it!! I hope all has been well.
Great dealership even better people that work there I decided to temporarily hold off on making a purchase, but if I was ready to pull the trigger, these guys would definitely be a first stop for me
Sep 8, 2025
Response from current dealership:
Your review made our day! Our team works hard to provide the best service possible, and we’re thrilled to hear it’s showing. I hope all has been well!
In my experience, the dealership was not the best. I have been calling them back and forth asking them for more photos of a vehicle and to give me an idea for my trade in. I couldn’t drive all the way there so I was asking for their help.
Seems like they weren’t interested in helping me much.
I was eager to buy this car but after the experience I’ve decided to move elsewhere.
Sep 8, 2025
Response from current dealership:
We’re sorry to hear about your experience. While we always strive for excellent service, this doesn’t reflect our standards. Please contact us directly so we can make it right.
BDC@AUTOSOFCHICAGO.COM
224-858-4007 EXT #34
BDC@AUTOSOFCHICAGO.COM
224-858-4007 EXT #34
Sep 8, 2025
Response from current dealership:
Thank you for the 5 stars!! We greatly appreciate every customer. I hope all has been well.
Sep 8, 2025
Response from current dealership:
We’re so grateful for your review and even more grateful for customers like you. Thank you for choosing us!
Jul 22, 2025
Response from current dealership:
Thank you for the feedback!
This is an excellent dealership. This was my first time walking in here, however, I did not purchase a vehicle this time around. I was looking for something specific, and unfortunately, the car was not available anymore. I looked on the lot, but I did not see anything else that peaked my interest. I have had a few conversations with the manager of this company and they are in the process of helping me find the perfect vehicle! What an excellent business and they are a wonderful example of how you deliver excellent customer service!
Jul 12, 2025
Response from current dealership:
Thank you for your feedback it is greatly appreciated, I am glad you felt comfortable when stopping by & everything was handled correctly!
They list vehicles sold. Ive called 2 weeks apart and both times told the vehicle sold yesterday. In the meantime they will take your information down and spam you. Try to sell you something else from inventory. Very shady way to do business. Avoid them.
Jul 12, 2025
Response from current dealership:
I hope all is well. I would love to connect with you to discuss this further so I can ensure it does not happen again. Would you please be so kind to call our store and ask for Yassin or email me at bdc@autosofchicago.com. Thank you.
Jul 12, 2025
Response from current dealership:
Thank you for the feedback! I am glad we met your needs in a timely matter, I hope all is well!
Jul 12, 2025
Response from current dealership:
Thank you for your response, Robert! I hope all is well & we appreciate the feedback.
Jun 24, 2025
Response from current dealership:
Hi Kara! Thank you for your review. (:
Jun 20, 2025
Response from current dealership:
Hi gmurphy56! Thank you for an opportunity to work with you and your review. Please let us know if there is anything else we can assist you with.
My experience was unpleasant because the sales person was very rude with his comments to me about the vehicle that I was interested in. I would never go there again.
Jun 20, 2025
Response from current dealership:
Hi there. I am so sorry to hear about your recent experience with our store; it is not how we want our customers to feel or deserve to feel. I would like to connect with you to learn more and make sure we are learning from this situation. Would you be able to give our store a call and ask for Mercedes or send me an email at bdc@autosofchicago.com.
Jun 13, 2025
Response from current dealership:
Hi Rodney! Thank you for your review; please let us know if there is anything else we can do to assist you!
Jun 6, 2025
Dealer, Rami Smith, was trying HARD to get me to put down more than 50% for a down payment! Proceeded to contact my partner in hopes of sealing the deal over my head. Very disrespectful and I would not recommend.
Jun 9, 2025
Response from current dealership:
Hi there Vanessa. I would love to connect with you to discuss this further so I can ensure it does not happen again. Would you please be so kind to call our store and ask for Mercedes or email me at bdc@autosofchicago.com. Thank you.
May 31, 2025
Response from current dealership:
Thank you, Zayn! Please let us know if there is anything else we can do to help you with your purchase.
May 20, 2025
Response from current dealership:
Hi there Bfoxy68! Thank you for taking some time to post this review. I am happy to hear we responded to your inquiry with a quick response and an eagerness to help. Please let us know if there is anything else we can help with!
May 17, 2025
They are very friendly. informative and answer all questions.
May 17, 2025
Response from current dealership:
Thank you for your kind words, Ibrahim. Please let us know if there is anything else we can assist you with!
I bought a car from them. There was rust, that was originally covered by a for sale sticker. They did some work, but it was not to spec, and caused an emission sensor to go off and that work was redone by my mechanic. They did not keep their word on when the repairs we agreed to would be complete. I will more than likely not buy from them again or recommend them. All in all, in my 34 years of buying cars, this was one of my worst deals.
May 5, 2025
Response from current dealership:
Hi there GuruSJXBR! I am so sorry for your recent experience with us. Would you mind sending me an email with your information so I can look further into this and come up with a resolution. My email is bdc@autosofchicago.com. Thank you.
May 2, 2025
Response from current dealership:
Thank you for your review, Richard. Please let us know if there is anything else we can do to assist!
May 2, 2025
Response from current dealership:
Hi Patrick! Thank you for the kind words! Please let us know if we can assist you in any other way.
I really like this car. But the DOC fee is way to high. they asked $12,700 + a $2,800 fee. they were unwilling to work with me on the price.
Apr 28, 2025
Response from current dealership:
Hi there AJ. Thank you for taking some time to leave us a review for Autos of Chicago. I'd love to look into this further for us, would you mind sending me an email to bdc@autosofchicago.com? Thank you!
The vehicle I desired sold and they didn’t tell me. Then they tried to put me in something that met none of my desires or needs.
Apr 28, 2025
Response from current dealership:
Hello GuruDSV5TW. I am so sorry to hear about your recent experience with our dealership. I'd love to look into this further. Would you be able to email me at bdc@autosofchicago.com so I can investigate and try to right our wrong! Thank you.
The car was exceptionally clean and met their description. They did what they promised and their pricing was very fair. They were prompt to respond and were very respectful. Compared to other dealers this was a pleasure.
Apr 28, 2025
Response from current dealership:
Hi there GuruDV8X9L. Thank you for your positive review on our dealership, I really appreciate it. Please let me know if there is anything else we can help you with!
Apr 18, 2025
Everyone at this dealership is exceptionally friendly and the vehicle I purchased was just how it was described
Apr 28, 2025
Response from current dealership:
Hi Jenifer! Thank you for your kind words with your review on our dealership. I am glad you are happy with your experience and purchase. If you need anything else in the future, please let us know!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Rockenursy! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Car price is very good.
However, I didn’t like when they were charging fee that were over the top and it someone who is not familiar with these details, that customer will be rippped off .
Apr 28, 2025
Response from current dealership:
Hi GuruDCT92F. Thank you for taking some time to share your experience with our dealership. Would you be able to email me some more background of your visit to bdc@autosofchicago.com. Thank you!
Apr 16, 2025
Response from current dealership:
Thank you so much for the review, Baggs88! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
A couple of contacts, I think the ad said it had a moonroof which would be the glass. I’m looking for, but it does not.
Apr 28, 2025
Response from current dealership:
Hi there Guru9SRK3. Thank you for sharing your experience with us and also, thank you for your feedback. We’re sorry for any confusion regarding the listing. The Ford Mustang had been equipped with a moonroof, which typically refers to a glass panel that tilts or slides open. We understand terms like "moonroof" and "glass roof" can sometimes be interpreted differently. We appreciate you bringing this to our attention and will continue working to keep our listings as clear as possible. Please let us know if there’s anything else we can assist you with.
Sat down with the salesman, he told us prices were firm, then went to go get the car and left us sitting there for about a half hour, so we decided to leave. On the way out, saw him talking to some other customers. Terrible experience, we would never contact them again.
Apr 28, 2025
Response from current dealership:
Hi there Mustangboi1. I am so sorry to hear about your experience with our dealership. I know it has been a while but can you please send me an email with some more background and I can try to right our wrong. My email is bdc@autosofchicago.com. Thank you!
They seem very outgoing I just know my credit not ready to get approved so I'm gone wait.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Corey! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
yes, they were finally quickly and the car was ready and clean
when I got there and yes, they describe the condition of the car
and yes, it was a good visit.
Apr 28, 2025
Response from current dealership:
Hi Jimmy! Thank you for your kind words with your review. Please let us know if there is anything else we can do to assist you at this time.
Mar 3, 2025
Very responsive and helpful.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Dermot! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Mar 2, 2025
Very attentive. Wanting to help wasn't pushy unfortunately the car was just not big enough for me
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Jonathan We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Awesome experience, brand new process for me, but the dealer explained everything in detail.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Calvin! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
They were very responsive, over accommodating and great people to deal with. You're going to love the service, call them.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Edward! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Feb 16, 2025
I asked if the vehicle had any rust. The reply was “ There is no rust on the vehicle as you can see in the pictures.” He never responded whether there is rust under the vehicle, where there were no pictures. Typical salesman.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDC6WZW! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
I found a car elsewhere, but experience with Autos of Chicago was positive. We just couldn't reach an agreed
upon price.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Marc We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Guru9VWVM9! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
First sales person I spoke with didn't know much about the vehicle. Said she'd have someone call me back. After two days, I reached out again. Still nothing. I reached out again before someone emailed me (5 days later). Although they offered to ship for free, they wanted to charge me around $2300 in various dealer fees and would not negotiate price of vehicle.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Tracy! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Travis! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Jan 27, 2025
Responds time and knowledgeable of vehicle
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Godfrey! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Kurt We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Jan 24, 2025
Luna and Eddie was AMAZING to work with!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Kiacie! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Saju! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Jamaal! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
I was contacted by the dealer, who informed me that their finance representative would reach out to me. We discussed pricing, and they emphasized that the price was non-negotiable. Unfortunately, we couldn’t reach an agreement, and I assumed that would be the end of it. However, I have been receiving persistent text messages about the same vehicle, despite their previous refusal to proceed with a deal. I've opted to stop receiving texts and marked the number as junk, yet the messages keep coming. At this point, it feels like harassment. STOP contacting me!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDBY2FM! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Even though I didn't purchase a vehicle from them, they reached out to me on numerous occasions. Unfortunately the vehicle of choice had already sold.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Jody! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Jan 5, 2025
The dealer actively followed up but I decided to go a
different direction
Apr 16, 2025
Response from current dealership:
Thank you so much for the review, Bob! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Contacted me right away and stayed in contact when I was on the fence about this car. They even wished me happy holidays when I said I was going with another dealership.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Richard! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
De Angelo and Joe were super nice guys! They made my car purchase wayy too easy. Joe made the whole process flow really smoothly. I’d definitely do business with all of them again! I’m excited to receive my car soon!
Good way to start off my New Year! Cheers!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDB3D3S! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Ralph! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Dealership was responsive. And also provided all the information I needed to make purchase.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDWJQKJ! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
I bought this car COMPLETELY on line. Shipping was a little bit expensive and I feel I should have the car sooner than 7 days.
But Eddie and the team there were GREAT!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, April! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
They were great - They answered my questions, and followed up with me when they said they would!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GBarber726! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
My experience of this dealer is excellent. The staff was great management answered all my questions.i specially like their warranty on car purchases. Will recommend.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDTDT91! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 29, 2024
Internet sales (Sarah) was very helpful. Fast, timely response with excellent updates/followup. The Financial Director (Luna) was beyond easy to work with.
I have bought/sold many many vehicles over the past 50+ years. Autos of Chicago was without doubt the easiest/best experience.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Daniel! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 27, 2024
great experience very respectful and been helpful and patient with me
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Rashad! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDBZQT! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDXFVMD! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Trung! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 21, 2024
They where great
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, Keith! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Apr 15, 2025
Response from current dealership:
Thank you so much for the amazing review, Brandt! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
I called and messaged numerous times to sales rep and sales manager. Sales rep not very responsive, never gets back to me with specific inquiries. Sales manager was very nice but I asked them if someone else can work with me because the sales rep wasn’t responsible. She said she would get someone else but they never did. Very unprofessional & disappointing.
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, GuruDXYKL3 We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Lrogers449! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Sep 22, 2024
Not even worth one star. They use a 3rd party to lure you in with lies and untruths!!! We drove two hrs and l was superpissed! The mgr said he felt so bad heâd call me the next
day to compensate me. Never called, what a shock. This just perpetuates the bad rep car dealers have. Specifically, they had a Mercedes C300 I was interested in but only
with an even trade for my Mercedes A220 with fewer miles, same year and new tires. Mike promised me they could do that with a warranty. He put me on hold for a minute as
if to check with a manager. He came back and said they have three interested buyers for my A220 so definitely come in. He'd have the car washed and ready. None of this
was true.
Nov 12, 2024
Response from current dealership:
Hi Shelley I am sorry this happened to you but I don't see you in our records, you might have the wrong dealership, I don't have a male manager at my location just 2 female managers. I also don't have a A220 in my inventory and haven't had one for months but if you would like to reach out to us and provide your information I can try to get you the vehicle you are looking for 224-858-4007
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Fcraig71! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, GuruX6ZB5! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
They did reach out very quickly which was very good. I have not been able to get to the location or to busy to talk to them at this time. Not ready to purchase just needed more re information.
Apr 16, 2025
Response from current dealership:
Thank you so much for the amazing review, GuruDTHSHW! We at Autos Of Chicago in Arlington Heights are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Great Service. Staff was very personal and helpful. Stan was very knowledgeable about the vehicle, and was willing to work with us.
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Pearl! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, GuruDTYGRR! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Hishort! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, GuruDYBWH4! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Zrookd79! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Dealer was quick to respond but the car I was interested was listed as "OverPriced". Got them to come down $2 off asking, but still would let come down to where it could be rated a "Fair" or "Good" deal. I believe they over paid on the trade-in for it and are trying to make up for it. Other wise they are a good dealership with nice selection of cars.
Nov 11, 2024
Response from current dealership:
Hi WK, thank you for your feedback sorry we weren't able to earn a 5 star review or make a deal but please keep us in mind for the future.
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Niki! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Stan called me back and gave me an update on the vehicle I was checking on and I really appreciate that.
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Danny! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Jul 26, 2024
Persistent and available.
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Ed! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
They were prompt with the appropriate level of communication and follow-up. If this dealership were closer to me and was a brand dealer instead of assorted brands, I will have already purchased from them. They are fantastic.
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Atty4u2! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
They responded and work with me well, when I was ready to buy the vehicle, someone beat me to it…….
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Guru9FP2YM! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nov 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Guru93VKHS We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
On June 25, my husband called to see if this car was available and they told him yes and I just happen to be on the road coming up to your area so I came by your dealership to see it and I do believe the salesman I talk to with Stan The boss of the dealership came out and told me that it had been taken somewhere to have a recall taken care of and told me it would probably be back tomorrow so I called Stan back on the 26th and he was somewhat short with me and told me that no it wasn’t back and he would call me as soon as it was. I have not received one call. I have left two or three messages for someone to call me and that’s not happened so all I can say is this you lost a cash sale and he knew it was a cash sale
Jul 8, 2024
Response from current dealership:
Holly, I do apologize for the inconvenience, unfortunately we can't control safety recalls the vehicle is still at the dealership and probably the reason you haven't heard back from anyone. Again I do apologize hopefully we can make it right and I will make sure our salesperson does reach out to you, when it gets back and Hopefully you will be interested so we can make things right to earn your business.
Jul 8, 2024
Response from current dealership:
Thank you so much for the amazing review, Jorde77! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Jul 8, 2024
Response from current dealership:
Thank you so much for the amazing review, GuruDWKQ2R! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
After scheduling an appointment to see the vehicle I realized I had a scheduling conflict. I texted the salesman that I was still interested and that I wanted to know how late in the day would I be able to come that afternoon-evening. I didn’t get a reply so I later called the person that I was trying to meet with, only to learn from him that the car had just sold
Jul 8, 2024
Response from current dealership:
Hello GuruDZW1XF, I do apologize about the miscommunication, but after checking our records we don't see any communication that you were planning on coming in or asked about what time you are able to come in. Our records show only you were asking about features of the vehicle. Again I do apologize but maybe you have us mistaken with another dealership. If you want to discuss this matter further please contact Autos of Chicago Management 224-858-4007
Not a place I would purchase a vehicle. I made an appointment and the car was not pulled up for me to test drive. Additionally, I was told it was almost sold which was not communicated when I made the appointment. This dealership is full of games and pressure tactics to try to make you purchase. I won’t ever return to this dealership or spend my money with them.
Jul 8, 2024
Response from current dealership:
Anthony, I do apologize about the miscommunication, but after checking our records we are not able to find you. Again I do apologize but maybe you have us mistaken with another dealership. If you want to discuss this matter further please contact Autos of Chicago Management 224-858-4007
Jun 8, 2024
Response from current dealership:
Thank you so much for the amazing review, Thomas! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
May 29, 2024
The dealer was very responsive ? they got back to me right away .Angelo in Sales was most helpful, resourceful and easy to work with . I would highly recommend this dealer
Jun 8, 2024
Response from current dealership:
Thank you so much for the amazing review, Heather! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Service, communication, delivery of car was top notch. Tom and Stan were great to work with. I would recommend them highly.
May 14, 2024
Response from current dealership:
Thank you so much for the amazing review, GURUD5R737! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
May 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Lucio! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Scheduled an appointment. Sold car the day before and never contacted me. Wasted my time going there. Never again
May 11, 2024
Response from current dealership:
Hello GuruDY8NC3, I am very sorry to here this happen, but please understand, we are in the business to sell vehicles if a deposit was left or some kind of commitment on the vehicle that wouldn't of happen we are a dealership that is loyal, honest with integrity to all our customers. We get vehicles in weekly, please reach out so we can make it up to you and resolve this matter. Contact us 224-858-4007
-Autos of Chicago Management.
-Autos of Chicago Management.
Quick response. Unfortunately someone purchased one of the vehicles I was seeking. I'm still searching.
May 11, 2024
Response from current dealership:
Thank you so much for the amazing review, Kimberly! We get vehicles in weekly so keep an out at our inventory! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
May 1, 2024
Would not buy from this dealer.
Unethical sales practices.
Most car dealers list a price an that's the price. Understanding tax, title, license, an filing fees. So when you speak with your bank for pre approval. You know your good to go Understanding these some extras on top of the listed price.
All was good called for the final out the door price to let my bank know an plan the 9hr drive from where I live to go pick up my car.
They packed fees on fees almost $3k over there sticker price an that still didn't include tax title and license for the vehicle. They fee'd there way out of a sale all said an done with there fees an what I would have to pay for tax title license pushed it from a good value price to $5k over book value
May 4, 2024
Response from current dealership:
Hello Cecil, I am sorry you feel this way, but most dealership do not add tax, title and license in the list price. Also most dealership will not discuss the out the door price until your in the showroom, since we are very transparent with our customers and would of hate for you to drive 9 hours we like to be very straight forward and honest with our customers. I am sure if we didn't share the information with you and you drove the 9 hours you would be very upset. I hope you can understand, also Sir most dealership have additional fees and charges and most are not as transparent as we are. Als
More ...
They did respond to my request regarding the van. They are helpful and answer my questions.
May 4, 2024
Response from current dealership:
Hi GuruDZLG7P, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
Apr 19, 2024
Response from current dealership:
Hi Meredith, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
My wife bought the Range Rover, we had exceptional service with the help of our salesman and Luna in accounts who went above and beyond to finalize the deal, we are happy buyers and will return anyday for other vehicles in the future
Apr 10, 2024
Response from current dealership:
Hi Joseph, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
Be very careful in dealing with these guys. The base price is a low ball offer and then they add $3,000 in add on's you
don't need or want. Then, out of nowhere, bam another $1K is added because of miscommunication. I walked away as
fast as I could...
Apr 10, 2024
Response from current dealership:
Hello Dennis, I am not sure if you have the correct Dealership, I can't find you in our database can you please give us a call so we can discuss this matter. 224-858-4007 Autos of Chicago Management
Apr 10, 2024
Response from current dealership:
Hi Damon, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
Show older dealer reviews 156
Mar 31, 2024
Quick response
Apr 3, 2024
Response from current dealership:
Hi Gayla, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
Apr 3, 2024
Response from current dealership:
Hi Nancy, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
Mar 29, 2024
Response from current dealership:
Hi Oyesola, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago
Mar 26, 2024
The folks at Autos of Chicago were responsive, helpful and courteous. Special thanks to their finance manager who went the “second mile” to be helpful.
Mar 27, 2024
Response from current dealership:
Hi John, thank you for your 5-star review of Autos Of Chicago! We're thrilled to hear that you had a great experience with our used car dealership in Downers Grove. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing us! -Autos Of Chicago & Thank you for the Donuts!
They are relentless. I've asked them to stop calling me because they no longer have the car I was interested in and they continue to call over and over and over again.
Mar 21, 2024
Response from current dealership:
Hi Adam, we are sorry you feel that way but we are only doing our job and follow up with all our customers. I understand the vehicle is sold but we have 200+ vehicles and I am sure they were reaching out to see if you liked anything else in our inventory. Again we are sorry I hope you can understand, you can just reply back to the messages if your not interested. If you want to discuss this matter further with management please reach out 224-858-4007
Jan 12, 2024
Responsive. No pressure.
Jan 17, 2024
Response from current dealership:
Hi Allen, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Jan 17, 2024
Response from current dealership:
Hi Franco, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
The entire buying process was great until the purchase was complete. Then the transportation process was nightmare. The dealer set up the transport. They charged $600 and it was not even a direct transport. It was difficult to get an ETA and they could not even get the vehicle to my house. I could have went and got it myself for less than $600 and had it a day sooner.
Dec 21, 2023
Response from current dealership:
Hi Marcus, I apologize for the experience you had with transport, unfortunately since it is a third party company we have no control with that part. We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Dec 21, 2023
Response from current dealership:
Thank you so much for the amazing review, Michael! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Dec 21, 2023
Response from current dealership:
Thank you so much for the amazing review, Richard! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
I spoke with a very nice lady and she told me that the car was sold but was so willing to show something else. Very prompt and professional. I recommend this dealership!
Nov 24, 2023
Response from current dealership:
Thank you so much for the amazing review, Katrina! We at Autos Of Chicago in Downers Grove are glad to hear that you had a great experience with us. We strive to provide the best used car dealer services in the area. Thank you for your kind words and support!
Nice salesman not pushy I’m so far away to go look at it an test drive it beautiful car
Nov 18, 2023
Response from current dealership:
Hi Guru9P6VS9, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Nov 18, 2023
Response from current dealership:
Hi Guru9GQ7GV, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Nov 4, 2023
I want to thank " Autos of Chicago " for their assistance in saving me money. I emailed several times to get info, asking specifically for " out the door price ". The response was come in and test drive the vehicle. Also received one that told me how wanted the vehicle is. I find it has only been on the market for 74 days. Truly a much wanted vehicle.
Reading some of the reviews, it seems that some people have experienced the same thing.
Once again, I want to thank " Autos of Chicago " for their assistance in saving me money after not purchasing a vehicle from them. Great job people.
Nov 18, 2023
Response from current dealership:
Hi Don, I am sorry to hear about this, unfortunately I can't find you in our system if you can call directly so we can address this matter, we would greatly appreciate. 224-858-4007 -General Manager
They sold the car I was looking for supposed to call me back and I'm still waiting that was 3 days ago
Sep 26, 2023
Response from current dealership:
Hi Jamie, sorry about this but our records show we did reach out to you and left you a message. Unfortunately with no commitment, like deposit, we can't hold vehicles for days. I hope you understand we are in the business to sell vehicles. We have many vehicles in stock maybe we can see if we have something that interests you. Also we get vehicles in weekly. So please reach out so we can resolve this issue.
Sep 26, 2023
Response from current dealership:
Hi Rashad, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Sep 11, 2023
Response from current dealership:
Hi Guru9kb86G, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Sep 8, 2023
Prompt and Professional
Sep 11, 2023
Response from current dealership:
Hi Anthony, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Just take your business somewhere else. They are the kind of people you hear horror stories about and give dealers a bad rep. They shove their own overhead costs down to your throat like “dealer prep fees” and “mandatory 90 day warranty” adding about $2,000 on top of the listed price. Don’t show you the car claiming it’s in service, lie saying the car is at the dealership getting a recall done but the car is nowhere to be found…Horrible and full of lies top to bottom. To top it all off I never even saw the car after going to the dealership. They pulled every trick to NOT show me the car or even tell me who and where it was being serviced. If better call Saul was a dealership, this place would be it. RED FLAG.
Sep 7, 2023
Response from current dealership:
Hi Galip, I am sorry you feel this way, but we told you and explained to you in detail that the vehicle wasn't available prior to you showing up. All our vehicles go through a safety inspection this is something you should apprieicate and understand and not get upset over it. Management also tried to reach out to you numerous times and we can't get a hold of you. Please reach out so we can address this issue.
Sep 4, 2023
Response from current dealership:
Hi Twoee, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Great response from dealership ..they addressed all my questions and concerns. Alize was fantastic ..she took additional photos & video of the vehicle for me. Although I did not purchase the vehicle ..they offered great communication & follow through throughout my experience!
Sep 4, 2023
Response from current dealership:
Hi GuruD9H95M, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Prompt contact was received but when questions were asked they said that they would contact me with
follow-up and that never happened.
Aug 21, 2023
Response from current dealership:
Hi Schliepcorey, we are sorry to hear this, I can't seem to find you in our system, we would like to address this matter and make things right, Can you please give us call 224-858-4007 ask for Managememt.
Aug 9, 2023
They answered my question promptly
Aug 10, 2023
Response from current dealership:
Hi David, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
They were very friendly, knowledgeable, & they kept in contact with me throughout the entire process.
Aug 10, 2023
Response from current dealership:
Hi Audrey, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
They were very helpful and open about all pricing, options, etc. Kept in communication.
Because I am over 5 hours drive from them I wasn't able to purchase the RS5 I wanted
but I will look at their cars 1st before searching elsewhere because of the amazing
customer service they provided.
Aug 10, 2023
Response from current dealership:
Hi GuruD9928L, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Aug 4, 2023
Response from current dealership:
Hi GuruD4KW2Q, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Terrible customer service. Got the run around and several people telling me different things. Not friendly at all. Not easy to work with. I went elsewhere.
Jul 27, 2023
Response from current dealership:
Hi Alisha, sorry there was some miscommunication we don't see you in our system, feel free to contact management so we can address this matter.
Jul 14, 2023
Response from current dealership:
Hi Guru52XHB, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
It was an wonderful experience…they made sure the SUV was in tip top shape before selling it to us…I highly recommend these guys to anyone in the market for a new vehicle
Jul 5, 2023
Response from current dealership:
Hi Rashaaan, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Very responsive and upfront with their vehicle information. Sales reps were not pushy and allowed me to take my time to do my due diligence on several vehicles
Jun 26, 2023
Response from current dealership:
Hi Ren0716, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Jun 24, 2023
They were very timely with their reply to my inquiry and made every effort to assist me.
Jun 26, 2023
Response from current dealership:
Hi Patricia, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Jun 19, 2023
Response from current dealership:
Hi Newbuyer2021, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Jun 5, 2023
Response from current dealership:
Hi Lahonda, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
May 30, 2023
Response from current dealership:
Hi Glittaz, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback, Let us know what we can or could of done to earn a 5 star review. :)
Jasmines never returned a reply to my offer . Not Great . But I still have my Money !! And they Don't . LOL
May 13, 2023
Response from current dealership:
Hi GuruTF3k6, I am sorry to hear about your experience, we try to get to our customers in a timely fashion. I would like to see if we can make it right, Please give us a call 224-858-4007 ask for management.
May 13, 2023
Response from current dealership:
Hi Maxwell, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Worked with Zae & Rick while at the dealership. Although we could not make a deal on a vehicle that I was looking at, I
would highly recommend Autos of Chicago for anyone looking for a used luxury vehicle. The staff is friendly, very helpful
and has an outstanding selection of pre-driven vehicles to choose from.
May 13, 2023
Response from current dealership:
Hi Snotarus, Glad to hear you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Mar 29, 2023
Worst customer service
Apr 1, 2023
Response from current dealership:
Hi George I am sorry to hear you had a bad experience, I would like to see if we can make it right, Please give us a call 224-858-4007 ask for management.
The dealer was very cooperative and communicated well with me! They made sure to list all the conditions of the vehicle and explain the terms needed. I enjoyed the customer service provided as well and was really impressed with my visit! I’m glad I came to get the car I wanted and had a great experience here.
Mar 3, 2023
Response from current dealership:
Hi Canoaydaisy2002, Congratulations glad you had a wonderful experience and Thank you for your continued support, we appreciate your feedback!
Feb 7, 2023
Amazing and want the best deal for you!!
Feb 13, 2023
Response from current dealership:
Hi Sanela, Thank you for your feedback, we appreciate it!
Jan 27, 2023
Response from current dealership:
Hi Robin, thank you for your feedback, we appreciate it.
Jan 27, 2023
Response from current dealership:
Hi Shopper, Thank you for your feedback we do appreciate it, please let us know what we could of done to get 5 stars.
Jan 20, 2023
Response from current dealership:
Hi Shopper, we appreciate your feedback, Thank you.
Jan 18, 2023
Response from current dealership:
Hi Latoya sorry the vehicle was sold, we do appreciate your feed back, but we have many vehicles and our inventory changes weekly so keep checking back with us. We would love to earn your business and sell you one of our beautiful luxury vehicles.
Jan 10, 2023
Response from current dealership:
Hi Shopper I appreciate your feedback our prices are very aggressive based off the market. Also keep in mind equipment and condition, year and miles of the vehicle factors in. All our luxury vehicles are marked down 1000 off. I am sorry you feel this way but glad my salesperson took care of you while you did come in. Please keep us in mind for the future.
Dec 28, 2022
Called back but I change my mind on car
Jan 3, 2023
Response from current dealership:
Thank you Tina for sharing your feedback, it's greatly appreciated!
I was contacted and I will be actively looking to make a purchase at some point early next year.
Dec 28, 2022
Response from current dealership:
Thank you Jose for sharing your feedback, it's greatly appreciated!
Dec 16, 2022
Great very helpful wonderful service
Dec 28, 2022
Response from current dealership:
Thank you Anthony for sharing your feedback, it's greatly appreciated!
Slow response time however the vehicle are priced excellently and when they do respond I am always greeted with a friendly and polite representative from AOC
Dec 28, 2022
Response from current dealership:
Hi Shopper sorry for the delay in response we will work better, Thank you for sharing your feedback, it's greatly appreciated!
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
I had a great experience with these guys! Very professional and great customer services. I purchased my Lexus and love it!
Nov 15, 2022
Response from current dealership:
Thank you Tonia for sharing your feedback, it's greatly appreciated!
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
The salesman, Eddie, was very nice and informative. I can tell this dealership is very organized and well ran.
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Great experience with Auto’s of Chicago, very helpful and patient. Thanks for the help Eddie!
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Sep 21, 2022
Responded very fast
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Sep 19, 2022
Receptionist was very nice.
Facility was bright and clean.
Going through the finance process was one of the easiest, concise and quickest experiences I had at a car dealership.
Sales could use a little more work with clear communication, not over promising and under delivering when it came to the scheduling delivery of my vehicle. He and the finance coordinator eventually did get my truck to me in the time frame that we agreed to. And it was delivered on a flatbed truck in excellent condition!
Other than that the salesmen were nice and professional when addressing my concerns and questions I had about the truck.
I’m not a fan of independent car dealerships but I would highly recommend Autos of Chicago.
Nov 15, 2022
Response from current dealership:
Hi Valerie Thank you for sharing your feedback, it's greatly appreciated! I will address the sales department regarding communication but with delivery is very hard since it is a third-party company and it's not easy to control an outside source. I am glad it was taking care and your happy with your purchase! Thank you and congratulations once again.
Sep 12, 2022
Good experience !!!
Nov 15, 2022
Response from current dealership:
Thank you Bertrand for sharing your feedback, it's greatly appreciated!
Sep 11, 2022
Responded quickly
Nov 15, 2022
Response from current dealership:
Thank you John for sharing your feedback, it's greatly appreciated!
Sep 3, 2022
They responded quickly but the car had sold.
Nov 15, 2022
Response from current dealership:
Thank you Sandra for sharing your feedback, it's greatly appreciated!
Great experience. Rick literally walked me through with everything. He help made the process much more smooth and easy. Car was in great condition. Rick replied quick to my texts and was always willing to answer any of my questions with no attitude. Will definitely recommend the place.
Nov 15, 2022
Response from current dealership:
Thank you Zack for sharing your feedback, it's greatly appreciated!
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Nov 15, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Very disappointing, my offer was not accepted. The salesperson said that he preferred to sit on it a few more days before he reduces the price.
Nov 15, 2022
Response from current dealership:
Hi Safari, I am sorry you are disappointed I am not sure what the offer was or on which vehicle we would like to make it right if you can reach out and ask for management regarding this matter. 224-858-4007
Jul 14, 2022
I have been looking to purchase a car since April. I found the Range Rover on Car Gurus at Autos of Chicago. They worked with me for over a week finalizing everything. UPS even delayed sending the paperwork!! Luna is absolutely phenomenal and worked to get my car delivered in two days since I am 5 hours away!! Will definitely purchase here again!!
Jul 10, 2022
I just wanted to mention that this dealership worked extra hard to get me the car i want and get my great APR in financing. They also helped me to buy 4 new tires to my other car. Adam and the guys in service were great . THANK YOU GUYS!
Jul 9, 2022
Great experience no pressure beautiful vehicle love their attitude very relaxed, smooth painless painless process! Thank you
Nov 16, 2022
Response from current dealership:
Thank you Zain for sharing your feedback, it's greatly appreciated!
Jun 29, 2022
They have been very coopertive
Nov 16, 2022
Response from current dealership:
Thank you Jay for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Jun 6, 2022
Fantastic people to work with. Set me all the information I needed including videos on how they convertible top operates plus a good walk around of the car. Special thanks to Eddie for all your time communicating with me.
Nov 16, 2022
Response from current dealership:
Thank you Richard for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Mersayliss for sharing your feedback, it's greatly appreciated!
May 27, 2022
This was a very organized and helpful organization. The people are very kind and know what they are doing. Would definitely recommend!
Nov 16, 2022
Response from current dealership:
Thank you Stacia for sharing your feedback, it's greatly appreciated!
May 12, 2022
Dealer would only allow test drive if non-negotiable price was agreeable. Was given misleading information on recommended maintenance schedule of vehicle.
Nov 16, 2022
Response from current dealership:
Laura sorry there was some miscommunication we would like to make it right, feel free to contact management so we can address this matter.
This dealership sucked. First they said they would call me back after doing my online application that never happened then after i reached back out to them they said i was approved for financing then a hour before i was supposed to pick up the car they called me and said i wasn't approved.
Nov 16, 2022
Response from current dealership:
Hi Shopper, sorry there was some miscommunication we would like to make it right, feel free to contact management so we can address this matter.
Nov 16, 2022
Response from current dealership:
Thank you Jason for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Peter for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Mar 2, 2022
Good
Nov 16, 2022
Response from current dealership:
Thank you Bernard for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Feb 16, 2022
I had a great experience with the salesman and especially the finance department. It was a mostly seamless process and I would definitely
recommend Autos of Chicago!
Nov 16, 2022
Response from current dealership:
Thank you Shannon for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Ayauna We are truly sorry this happened to you, please keep us in mind in the future would like a chance to make it right.
Jan 23, 2022
Kevin and Luna were very helpful. I bought the car and am very pleased.
Nov 16, 2022
Response from current dealership:
Thank you Dennis for sharing your feedback, it's greatly appreciated!
I never got a reply other than to my Gmail really like the truck great mileage on it and a great price I would have came and got it out the door
Nov 16, 2022
Response from current dealership:
Thank you Robin for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Jerrico for sharing your feedback, it's greatly appreciated!
I made an appointment they gave it to me for the next day and when I got to the dealer the car was sold and they did not notify me and I traveled 50 miles away
Nov 16, 2022
Response from current dealership:
Hi Francisco Sorry this happened if there was no deposit made on the vehicle we can't control if it was sold or not. I hope you can give us another chance in the future to make it right!
Nov 16, 2022
Response from current dealership:
Thank you Jeremy for sharing your feedback, it's greatly appreciated!
Nov 16, 2022
Response from current dealership:
Thank you Shopper for sharing your feedback, it's greatly appreciated!
Jan 3, 2022
Very positive and friendly experience buying my S6 very happy with the car and the dealer .
Nov 16, 2022
Response from current dealership:
Thank you Tom for sharing your feedback, it's greatly appreciated!
Dec 28, 2021
2nd trip to this business to test drive the car and they said “no, not unless you plan to buy the car today.” As consumers we have too many options to deal with this type of approach
Nov 16, 2022
Response from current dealership:
Hi Dennis, I am sorry this happened to you. Hopefully you can give us another chance to make it right! Please ask for management when you do!
Dec 12, 2021
My experience was great! No hassle, no surprise changes! It was quick and painless!
Car paint felt rough & Didn’t want to let us see the car until after we talked about the numbers didn’t let us go look around their lot to see other cars.
Nov 16, 2022
Response from current dealership:
Hi A_Mendez134, I am sorry this happened to you. Hopefully you can give us another chance to make it right! Please ask for management when you do!
Nov 16, 2021
It was wonderful. Saw the car and the next day she was mine. Great experience!!!
Nov 12, 2021
Kevin and Luna were Exceptional!! Made the experience Pleasurable!
Oct 28, 2021
Kevin was extraordinary, helped get me in the car and did everything possible to help make this car mine. Outstanding.
Oct 27, 2021
I service my BNW there, so I knew everything was going to be professional and courteous
Sep 28, 2021
Misrepresented vehicle. Hit in front left, hood repainted, front bumper repaired. Claims clean
Carfax.
Sep 21, 2021
The Mercedes-Benz C-Class looked amazing in the pictures. I drove two hours to take a personal look at the car with the full expectation of purchasing it. The car was positioned for me to look at it and take it for a test drive, however, upon visual inspection the grill was cracked, the front bumper had been bumped thus paint fractures were obvious and "chrome" molding near the back passenger side window was bent. Very disappointed in the experience. With such low mileage, I expected better - much better!
Sep 14, 2021
Ed followed up promptly. Unfortunately I lived too far away to do a deal
Aug 11, 2021
They handled the sale very well
Jul 27, 2021
Dealership owner Agreed on a price with me for a vehicle I looked at and at the end wanted to switch it up and increase the final price. Never buying from here and don’t recommend anyone to buy from here, they’ll try to rip you off
Apr 22, 2021
I call them asking. About a jeep and they said wont be ready ? Will call u when it is.... waiting ... And never call me and found it online. SOLD!!!!?
Apr 17, 2021
Thank you so much for sharing what you have
Apr 2, 2021
Super helpful
Apr 2, 2021
salesman was very rude once i expressed disinterest in the car… hung up the phone and said “whatever”…
Apr 1, 2021
Only gave one star because I had to... it's a NO STAR FOR ME!!!!.....Went back and fourth with the sales person for a couple days went to test drive the car he told me it was available to drive saying something was wrong with it very unacceptable they should've known if it was something wrong before he scheduled the appointment for me to test drive/purchase it and tried to sale me another car it was a no for me I let a week later I purchased a even better one else where!!!
Mar 9, 2021
Nice people, was not the exact car I was looking for. Great follow through.
Feb 24, 2021
They reply
I felt very unwelcomed at this dealership. I couldn't test drive the car and the sales people kept hovering around asking how do I plan to pay. I got a very bad vibe from this place and would recommend anyone to stay away from this place.
Nov 16, 2022
Response from current dealership:
Hi Tierra we are sorry this happened please keep us in mind in the future to make it right.
Aug 19, 2020
Responded back .an very informative
Aug 16, 2020
Responsive and attentive. However, I did not buy due to lack
of details of front and rear damage in car facts report.
Jul 28, 2020
I usually don’t write reviews,I’m still in the process of buying this vehicle, but those guys know what they doing, got nice cars, good customer service, Polina great on the phone, Adam been great, and by the way this is my second car from these guys, keep up the good work, definitely recommended..
Jul 18, 2020
This dealership was very awesome!! Salesmen and staff friendly no pressure!! I lost out on the deal with my slow decision making but I will purchase from them if another vehicle comes in.
Diana at the front desk was very helpful and good with communication but not much else was that great. They promised to have some scratches fixed before delivering the car (which he also tried to go back on his word but I got it in writing) and it took them nearly two weeks to deliver the car and when they did it was 10:30pm and the scratches were still never fixed. Then it took them over a month to send the title to the DMV so the temporary plates expired and I am now forced to drive it without plates and their employee Yelena that was supposed to send the plates to the DMV was ENTIRELY incompetent. They didn’t even tell the company it’s financed through my correct address so that was delayed as well. The car otherwise seems great and it was a good price but I wish I bought it through someone else
Jul 6, 2020
Response from current dealership:
Hello Chase, We are sorry to hear that you were not completely satisfied with your experience but we are glad to hear that you drove off happy in your newer car. Due to the hard time we all going through including our DMV and due to the limited stuff we are still trying so hard to help our customers as much as we can.
Thank you for your feedback we appreciate your business.
Sardar Motors management
Thank you for your feedback we appreciate your business.
Sardar Motors management
Excellent service. Kevin was very knowledgeable and helpful. Even with the COVID lock down he was able to get my financing done
on Saturday at 7PM. Very impressed with his contacts. Excellent price. The owner was truly amazing when he showed interest in his
client and overall experience. Omar drove 55 miles to deliver the car to my front door. Highly recommend.
Mar 9, 2020
Response from current dealership:
Jillo, we are glad to hear this about our team. we are always here for our customers. Thank you for your feedback
Feb 13, 2020
Very nice response.
Mar 9, 2020
Response from current dealership:
Hello Mukesh, Thank you for your feedback, we are glad to hear this from our customers. we are always here for our customers
Feb 1, 2020
Dealer responded promptly via email to my initial inquiry. Unfortunately, I then shared that I was no longer interested after seeing the aftermarket sunroof in one or two of the photos. The dealer quickly replied to acknowledge this in a professionally courteous manner. Based on this accommodating experience I would gladly engage in future business with Sardar.
Feb 3, 2020
Response from current dealership:
Thanks for the awesome review, Gary! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Sardar Management
Sardar Management
Jan 30, 2020
Response from current dealership:
Hello Guru1849H
thank you for your wonderful feed back. it was our pleasure speaking with you and answered all your questions
Sardar Motors Management
thank you for your wonderful feed back. it was our pleasure speaking with you and answered all your questions
Sardar Motors Management
Jan 30, 2020
Response from current dealership:
Hello GuruSZ8J7 , thank you for your wonderful feed back. we are glad to hear this about our sales team. it was our pleasure doing business with you.
Sardar Motors management
Sardar Motors management
Jan 30, 2020
Response from current dealership:
Hello Gurukwqlx
thank you for your wonderful feed back. it was our pleasure speaking with you and answered all your questions
Sardar Motors Management
Sardar Motors management
thank you for your wonderful feed back. it was our pleasure speaking with you and answered all your questions
Sardar Motors Management
Sardar Motors management
Dec 12, 2019
I had an amazing experience buying my car from Sardar Motors ! The stuff was so friendly and patient working with! They was all the time making sure for me to get what i was looking for ! Thank you so much Sardar Motors ! I want to say that they have the best prices around and they work with u on that ! I definitely recommend this place to anyone who is looking for a good car and best price ! Their professional work made me as a costomer trust them with my purchase! Thanks again
Jan 30, 2020
Response from current dealership:
Hello Lediana, thank you for your wonderful feed back. we are glad to hear this about our sales team. it was our pleasure doing business with you
Sardar Motors management
Sardar Motors management
Sep 1, 2019
The people there are very nice.
Sep 12, 2019
Response from current dealership:
Hello Dan,
Thank you for your feedback appreciate your support.
Thank you for your feedback appreciate your support.
Although I did not buy from them at this time, the customer service was over the top perfect. DK provided me with the best service I have ever received from a Car Dealer. Follow up with care & Professionalism defines her!
Aug 10, 2019
Response from current dealership:
Hello David, thank you for your wonderful feed back. we are glad to hear this about our sales team. we were hoping to earn your business but its always a pleasure working with our customers even if they didn't bought a vehicle from us.
Jul 24, 2019
Contacted me via email, I requested photos, but they were never sent
Jul 26, 2019
Response from current dealership:
Thomas, sorry to hear about your recent experience with our dealership. The vehicle you were interested in is not here yet, still in transit, However, since you didn't leave your number I was not able to locate you in the system. but i believe my internet team was in touch with your brother since he's the one who submit the inquiry.
Please do not hesitate to contact me if you have any questions or concerns.
Best,
Please do not hesitate to contact me if you have any questions or concerns.
Best,
Jun 8, 2019
Very professional and courteous .Price of the car was a great deal with all the specifications I was looking for.A very pleasant experience.
Jul 26, 2019
Response from current dealership:
Hello Ladele, congratulations on your second purchased. Thank you for your wonderful feedback. It is always a pleasure to hear this about our sales associates being personable and treating our customers well. Thank you for your business!