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77 Auto
About Us
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Today 9:00 AM - 8:00 PM (Closed now)
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2574 Cherry Rd
Rock Hill, SC 29732
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Feb 27, 2026
They weren’t able to finance me, but they were very nice about it
Feb 4, 2026
Very responsive and desiring to be helpful.
Dec 9, 2025
The dealer was very professional and knowledgeable about the
vehicle. He demonstrated a trustworthy attitude and was willing to
answer any questions that were asked. Great service and I would
purchase another vehicle from the business, as my experience
was great.
Dec 4, 2025
Very kind, friendly, knowledgeable and ready and willing to help any way they can!!
They called me quickly. However, when we arrived nobody knew anything about anything. Lost the keys and then the car was in horrible shape. Smelled like mold and really not clean at all. Could not find the car because it was on the back lot. Not the best experience.
Sep 8, 2025
Response from current dealership:
We’re very sorry to hear about your experience. What you described with the vehicle’s condition and the lack of communication during your visit does not reflect the level of service we strive to provide. I’d appreciate the opportunity to speak with you directly to learn more and make things right. Please give us a call at 803-677-8777 and ask for Jesse so we can address your concerns personally.
Aug 16, 2025
The dealer DID NOT LISTEN. They ignored everything I said. The listing left out damage, making me wonder if
there was something else they left out. They didn't bother to clean the vehicle and it was full of other people's dirt. I
was clear about paying cash and they tried to charge me a "finance fee". We walked away and they called and
texted us and continued to not listen. Every question I asked was met with boilerplate "dealer speak". For example,
I brought up the damage and they said it went through a 169 point inspection. Well that's nice, but what about this
damage you didn't list? I brought up the fact they didn't even vacuum the inside and they said "we did everything
that requires by safety." So, in other words, they did the bare minimum. I never got answers to my questions.
Aug 26, 2025
Response from current dealership:
We’re very sorry to hear about your experience and that we didn’t meet your expectations. Your feedback is important, and we’d like the chance to better understand what happened so we can address your concerns directly. Please give us a call at your earliest convenience so we can work toward a resolution. 803.677.8777.
Apr 9, 2025
Great
Poor customer care. Tried to buy a $55,000car and they weren’t interested in dealing with me
Mar 19, 2025
Response from current dealership:
Patrick, we appreciate the opportunity to earn your business. The Expedition you were interested in is already priced $3,800 below market value, and while we’re always open to negotiation, we weren’t able to meet the offer you proposed. We’re still happy to work with you to find a deal that’s fair for both sides. Let us know if you’d like to revisit the conversation!
Jan 16, 2025
Absolutely horrible experience. Took the day off work to purchase
a car from them. I had an appointment set, documents sent, my
trade in vehicle was meticulously cleaned, and we brought plenty
of capital for a down payment. The Ford Escape they advertised
was exactly the vehicle and package that I had spent hours
researching. I called before I left Fountain Inn to verify my
appointment and wanted to see if it was OK if I showed up a bit
early, which I was assured would be fine. After a two plus hour
drive up I was informed that the vehicle WAS NOT THERE!!!! After
almost two hours sitting at this âdealershipâ I was then given the
salesman upsell of a more expensive vehicle that I was offered at
an insultingly high price. No apologies or no concessions for their
ENORMOUS BLUNDER!! Soâ¦â¦..back in my original vehicle we
go, sat in traffic for an hour and a half, and then the lovely two
hour drive back to Fountain Innâ¦â¦â¦.WITHOUT THE NEW CAR!!
This debacle cost me a days work, gas, unnecessa
Jan 17, 2025
Response from current dealership:
We truly regret the inconvenience and frustration that arose when you visited our dealership. We recognize that you took time out of your day and made a substantial trip to see the Ford Escape, and we understand how disappointing it was to learn upon arrival that the vehicle needed to be pulled from our lot for mechanical reasons. We never intend for a customer to leave empty-handed or feeling misled, and we apologize for not better communicating the status of that vehicle in advance.
When it comes to credit applications and financing, we work with several lending institutions in an effort
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When it comes to credit applications and financing, we work with several lending institutions in an effort
Sep 14, 2024
Fast response time, very knowledgeable and friendly. Would definitely recommend.
Sep 9, 2024
Very helpful and great customer service!
Sep 3, 2024
Total experience was excellent. Raheim was the sales person I worked with. He was extremely professional listening to me carefully and providing all the info I needed.
Jul 18, 2024
Terrible……I drove over 110 miles for this vehicle, Confirmed with the salesperson hours before arriving., once I arrived another salesperson informed me that he had sold the vehicle the night before
I was inquiring about a particular truck that was listed on car gurus for a significant amount of time and was told it was still available and for me to come check it out and make them an offer because they would really like to sell the truck. Drove an hour to dealership and the salesman could not locate key for the truck and after him entering and exiting the building several time checking the numbers to locate key he comes out and says oh that truck has been sold but the manager gave him a key to another truck he wanted me to drive, of course it was a newer model with a bigger price tag and immediately I knew what they were trying to accomplish. After several little sales tricks I suppose you could call it not from the salesman but assuming it was his supervisor try to convince me to purchase the higher priced truck I finally had enough of my time wasted and left the dealership. The salesman JR I think was his name was great and I think he was put in this position by his superiors
Show older dealer reviews 21
Aug 29, 2023
Communication was good and the people were very nice. Facilities
were excellent.
The truck had transmission problems when we went to look at it and was on their rack being repaired. They didn't let us know before we came it was being repaired. So we wasted a trip. Then they called and said it was repaired. We went back, drove it, liked it, and wanted to talk money. They kept us waiting for 20 minutes, and wouldn't come down 1 dollar on the truck. Then said the price was going up because they'd made repairs, not for us, for the next customer...it was a waste of at least 4 hours. But the salesman, Shelton, was a very nice gentleman!
May 13, 2021
Excellent service
Jan 12, 2021
Buyer Beware....Facts: on
Saturday December 26th,
2020 I traded a fully paid for
2020 Toyota Rav4 Hybrid
XSE to get what I thought
would be a reliable 2019
Toyota Camry Hydrid SE
along with cash.
Unfortunately I took
possession of the vechile.
Within an hour of leaving the
dealerahip I noticed there
was major rust and
corrosion on all of the
brakes and calipers hidden
beneath the nice rims. Got
stuck w/2017 Volkswagen
Passat and Out $8500,
dealership refused to give
me back the vechile and
make things right, stating by
law they were under no
obligation legally to do so.
Nov 9, 2020
Very helpful and caring
Aug 29, 2020
Great phone call. I ended up getting a car from a different dealership.
Sep 1, 2020
Response from current dealership:
Thank you for the awesome review!! I am glad you had a great experience. Congrats on your new purchase
I was very pleased with my experience with this dealership. Great information was provided and they will definitely be considered when I make my vehicle purchase.
Jul 1, 2020
Response from current dealership:
Thank you so much for the kind words! Let us know when you are ready to move forward as we would love to help.
Jul 1, 2020
Response from current dealership:
Thank you so much for the review and we are glad you had a great experience.
The car in many ways what just what we wanted, but the driver's seat look in need of cleaning and the seatbelt was disgustingly filthy, so we turned the car down. The agent we were trying to work with then got pushy, trying to sell us some other model. My wife told him she was not interested in an electric blue car, but what did he show us...An electric blue car. I had enough and we left.
Jul 1, 2020
Response from current dealership:
Thank you for the review. I apologize that the experience you had with us was not a great one. We would definitely love the chance to make this up to you and discuss further. Please reach out to Robin at 803-677-8777. Thank you again.
Feb 5, 2020
Everybody was great and really friendly. It was almost like being at a friend’s house rather than a car dealership. Marquis was great to work with.
Jul 1, 2020
Response from current dealership:
Thank you so much for the review and we are glad you had a great experience.
