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1A Auto Mart Inc
About Us
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Closed Today (Sun)
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250 N Lowry Street building B
Smyrna, TN 37167
Our Amenities
- Amenities coming soon!
Service Info
Service Hours
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Feb 12, 2025
Responded quickly.
Show older dealer reviews 23
May 14, 2024
Response from current dealership:
Im glad you enjoyed your experience! Thank you for your review
They sent over pictures and everything I asked for but I ended up not being able to make the trip to purchase. Very timely in their response and answered my questions.
May 14, 2024
Response from current dealership:
Always happy to help! Thank you for your review
Replied back to me but I haven’t went to see the car. Got several emails and they were efficient in their response time. Thank you.
May 14, 2024
Response from current dealership:
Thank you for your review! Let us know if you are ever in the market again we'd be happy to assist you
Mar 13, 2022
They responded quickly and helped me get set up with my own lender. I had it checked out by a shop nearby, and the car was in great condition. Couldn’t ask for a better experience!
I purchased this 2011 Chevy Traverse for my wife because we needed a family vehicle to haul the kids
in and so far we love it! It drives smoothly and had all needed maintenance done by the good people at
1A Auto before we purchased it which was really nice. The price was great here and the service was
even better; I would not hesitate to send my friends and family to 1A if they were in need of a vehicle!
Was informed that the vehicle was in the shop due to the lights not working but will be back in a few days.
Jun 12, 2021
Response from current dealership:
We always try to make sure that our inventory is in best shape it can be before selling to our valued customers. Thank you for your review!
On 5/31/20, I purchased a vehicle from 1A Auto Mart Inc. According to the advertisement through CarGurus, the vehicle is a 2006 Volkswagen Beetle with 85,562 miles with a
purchase amount of $3500. Since I purchased the vehicle, the exhaust needed replacement, the vacuum brake booster needed replacement, the power brake booster need
replacement, both front-wheel struts needed replacement, bearing, clutch master cyl. needs replacement. Plus, the radio does not work, the motor in the windshield wiper is
out, and the passenger car windows are not aligned correctly and leaks water inside the vehicle. I spent over $2000 in parts and repairs. I am still unable to drive the vehicle
due to the clutch transaxle needing to be repaired. This repair will cost $1834. Since purchasing the vehicle, I have driven it for about two weeks. I called the dealership
concerning the issues with the vehicle. He responded that "he did not care anymore". and the car was in good condition. Disappointed!
Jun 12, 2021
Response from current dealership:
Hi Bridgett, I apologize for your experience. Buying used cars can be troublesome sometimes given that all the parts are not in the condition they were in when first manufactured. Customers are more than welcome and often advised to get the car checked out by a mechanic of their choice to get a better understanding of the car's condition. As far as this vehicle it was running and driving great with no check engine and free of any major mechanical problems. We do care about your concerns but you purchased this car as is with no warranty and there was not much we could do about it. Thank you
Jun 12, 2021
Response from current dealership:
Glad you enjoyed your experience! Thank you for stopping by.
Jan 13, 2020
He was very knowledgeable and I really appreciate that he answered all my questions. I really still want the car but still checking on the fiancé part
Jun 12, 2021
Response from current dealership:
We always make sure to let our customers know everything we know about our vehicles and make it as easy as can be for you. Thank you for coming by and supporting our small business!
Oct 10, 2019
We ended up buying this van! It was a seamless experience.
Jun 12, 2021
Response from current dealership:
I'm glad to have made it an easy process for you! Thank you for supporting our business.
Apr 27, 2018
The light blue Mercedes SLK 350 still shows on CarGurus site since 3/18/18 as not sold. Today is 4/27/18. I was told that it had been sold that morning after i submitted an application and offered a higher priced vehicle. With a "sold" vehicle still showing, could this be considered as " bait and switch" practices. How long do the vehicles stay on the website after they are sold ? This can be very misleading.
Jun 12, 2021
Response from current dealership:
Hi Katrina, I apologize for the misunderstanding. Sometimes customers leave a down payment to save the car for them before we process it in our system which leaves it to still be showing online. By no means do we use any sales tactics of that sort, we simply wanted to let you know about a similar car that we had on the lot that was available. We will try to make sure that we remove the online post in a similar situation looking forward. Thank you for your review
Jun 12, 2021
Response from current dealership:
Glad you had a good experience! Thank you for supporting our small business.
This dealer is very sketchy I contacted them on going to look at the vehicle but they gave me the run around about who’s car is who’s and they gave me a run around about a car fax and pricing I wouldn’t recommend them honestly
Jun 12, 2021
Response from current dealership:
Hi Sarah, I'm sorry you didn't enjoy your experience with us. We used to have two business partners which might have caused some confusion for you, but I can gladly tell you we currently only have one. Carfax and pricing are very important things to discuss when shopping for a car so we can tell you about the car's history and market value. Thank you for coming by!
Mar 23, 2018
very nice super great guys. helped me find what i was looking for in my price range. thank you!!
Jun 12, 2021
Response from current dealership:
Thank you for your review! Very happy to help.
Mar 5, 2018
Very communicative and gave me all the information I need. I didn’t purchase a vehicle tho
Feb 14, 2018
Dealer told me the car has not been in an accident, and showed me their report that confirmed no accidents. I ordered a car fax report and found out it had been in a accident involving both the front and rear end.
Jun 12, 2021
Response from current dealership:
Hi Jay, I would like to apologize for this as it is not something that aligns with our mission and goals. We have stopped using the reporting system that we previously used as it is obviously not always accurate. Thank you for letting us know!