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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Eric
Feb 16, 2026
The salespeople and manager at #1 Cochran provide excellent communication, up-front pricing, and were very professional. They offered me a fair value for my trade the first time, and made us feel comfortable making our purchase. We are happy with the used 2025 Honda CR-V Hybrid Sport Touring AWD.
Is this review helpful? Yes | No
Feb 24, 2026
Response from current dealership:
Thank you for the kind review! It's our pleasure to provide a Clearly Better Car Buying experience. We appreciate you choosing to work with us, and hope you're enjoying your new CR-V!
Joe
Feb 7, 2026
Set up a apt to look at it the dealership finally contacts me 3 days later after the car is sold
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Feb 24, 2026
Response from current dealership:
Thank you for sharing your experience with us. We apologize for the miscommunication and any resulting inconvenience. We have shared your comments with our management team to be addressed internally.
Lawrence
Sep 20, 2025
Kept in touch and did everything they could to help me.
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Sep 22, 2025
Response from current dealership:
It's our pleasure to help, Lawrence! Thank you for choosing us!
Kimberly
Sep 12, 2025
We bought this car and another! Good experience!
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Sep 15, 2025
Response from current dealership:
Thank you for your loyalty, Kimberly! We're so glad to hear of your experience and look forward to being your dealer of choice for years to come!
Jan 26, 2025
Said they couldn't finance unless it was over 500 grand so he tried to get me one over but couldn't. Was friendly and helpful.
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Jan 27, 2025
Response from current dealership:
We're glad to hear you had a positive interaction with our team. Please let us know if you have any further questions- we are here to help!
Louis
Dec 5, 2024
The dealership was responsive, courteous, helpful and professional. They were excellent in every regard.
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Dec 9, 2024
Response from current dealership:
Thanks for the glowing review, Louis! We appreciate the kind words. Please let us know if there is anything else we can do to assist.
Sep 23, 2024
Very nice. I bought a 2013 Escape from them
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Sep 24, 2024
Response from current dealership:
Thanks for the great rating! We hope you're enjoying your Escape.
Aug 11, 2024
Great all around
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Aug 12, 2024
Response from current dealership:
Thanks so much!
May 1, 2023
I would have purchased this car in a heart beat! I drove 100 miles to do so, but once I arrived the agreement on price was changed only to be increased by $500. I was shocked! Most rating are positive for this dealer. I guess they simply did not want to do business with me. I had my check book open and my plate for transfer in hand - plus they had a $500 deposit they required to hold the car pending my arrival to process the purchase agreement. The deposit was processed on my VISA card and I am still waiting for the return of those funds. If they sale this car to YOU congratulations! I am looking at another one on CarMax and hope to pick it up this week.
11 of 11 people found this review helpful.
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May 14, 2023
Response from current dealership:
Thank you for sharing your experience with us. Your deposit has been refunded- if there is anything else we can do to assist, please contact us directly.
Nov 11, 2021
Very nice staff. They were very responsive to messages.
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cynthia
Aug 22, 2021
very rrsponsive
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paul
May 15, 2021
Helpful
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Feb 20, 2021
Evan did a great job working with me and explaining different areas to me about the ats. I recommend team to anybody interested in a vehicle.
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don
Jan 9, 2021
They are great to work with
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Sarah
Jun 12, 2020
Overall I really like my dealer, she was extremely helpful and sweet. I took a star off because when I got the car home I went to wash the vehicle the next day and found a few chips out of the window. Over all a good experience but slightly disappointed.
1 of 1 people found this review helpful.
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Heather
Mar 21, 2020
Very nice & helpful
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Jul 5, 2019
The car was waiting on me as soon as I got there. There were a few issues with the car and they are being taken care of. First time I ever bought a car and didn't leave with it but I would rather have it fixed first.
1 of 1 people found this review helpful.
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Peggy
Jun 3, 2019
Dealer contacted me on my way there had car ready to take a test drive, damage from hail storms to car but was compensated for it
1 of 1 people found this review helpful.
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Hermann
May 16, 2019
Very responsive dealership but I decided to purchase from a dealership that is closer to my home and had better pricing on the car that I wanted.
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Steve
Apr 18, 2019
Very helpful!
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Feb 28, 2019
Great people to deal supper experience
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Dec 24, 2018
I ended up purchasing my vehicle elsewhere but would've probably enjoyed working with Thomas Team Honda. Their communications were caring and tastful.
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Jan 24, 2019
Response from current dealership:
Thanks for the review and sorry we were not able to locate what you wanted.
Bill
Oct 25, 2018
Prompt response
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Oct 25, 2018
Response from current dealership:
Thank you Bill !!!
Theresa
Sep 11, 2018
I had an awesome experience with Thomas Team Honda!!! The staff was so professional and friendly!!!
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Oct 10, 2018
Response from current dealership:
Thanks so much for the kind words.  We appreciate your business Theresa !!!
Leslie
Jul 6, 2018
Responded immediately! Will be looking at the vehicle soon
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Jan 24, 2019
Response from current dealership:
Thanks Leslie ! It's our job but thanks for noting
Jun 14, 2018
Although the vehicle I inquired about had been sold the night before, they contacted me promptly and ask if there were other vehicles of interest to me. They didn't have any at the moment, but asked for what vehicles interested me and if they got any in trade they would contact me.
1 of 1 people found this review helpful.
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Jun 2, 2018
Quick to contact seamed nice
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Bill
Mar 21, 2018
bought the car great people. makes you feel like family
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Mark
Nov 24, 2017
Prompt reply and follow-through. Ben K. was genuine and the vehicle as advertised. The sales mgr., John, was easy to work with during the process of purchasing our Honda Pilot. Definitely will shop Thomas Honda in the future.
1 of 1 people found this review helpful.
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Sep 21, 2017
Contacted back quickly, and shows interest in helping out your car search needs. Thanks for your help!
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Kathy
May 28, 2017
Very fast response; and polite provided additional information as requested....follow up note to see if I needed anymore
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Jennifer
Apr 5, 2017
Quick response, helpful but not pushy.
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Apr 1, 2017
Quick and responsive and friendly
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Wayne
Oct 2, 2016
Yes, it was a good experience. the salesman did all he said he would do.
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Aug 27, 2016
Very prompt and courteous reply via email and phone call(s).
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David
May 22, 2016
Fast response.
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Daniel
Oct 8, 2015
Prompt and professional responses
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kevin
May 25, 2015
drove 2 hours to test drive santa fe ask for the best deal no more than got home and price dropped 500.00 they have no respect for the customer .i would watch them close
1 of 1 people found this review helpful.
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Ron
May 6, 2015
Most amazing Car buying experience I have ever had, their first price was the best price nobody Could beat it. Extremely easy to work with and delivered the car to my house never even had to come in the store.
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Dennis
Jul 15, 2014
Contacted me via email that evening(requested contact after dealer was closed) and called me first thing the next morning. Vehicle was as described and purchased that next day
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Jennifer
May 2, 2014
did not look at vechicle. dealer responded quickly decided on another vehilce closer to my home.
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John
Jan 25, 2014
Great support from Lindsey.
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