Used Nissan NV Passenger for Sale in Los Angeles, CA

Sales man Mike was nice but we went with a different vehicle.

Great .

James was very quick to respond to my MANY questions. He delivered the car to my home. Shopping for a car was never easier. Thank you James :)!

Very pro!

They were very goo sharing all information on the car and gave important feedback. When I had to cancel due to health concerns in the current situation we are under the day prior via email I received no response. I reached out a second time because I did feel bad and still no response. I feel with our current situation this could’ve been handled better, but everything else was very good

Idea shopping experience

Emily was great to work with however, when we went in to discuss the deal and my trade in (2015 Hyundai Genesis 5.0 Ultimate with 30k miles) the Sales Manager wanted me to give it to them for $5k than what it was worth. No bueno!

Sales man Mike was nice but we went with a different vehicle.

dealer was fine to work with. answered questions and sent additional pictures in a timely manner. Went with a different vehicle.

Friendly, professional and helpful. Didn't buy a car due to the price not what I'm willing to pay for a used Tesla, but dealership makes a good impression otherwise. /Daniel

Great

Dealer adds over $2,000 dollars to the price that's advertised. Says it's things like paint protection, fabric protection, security system and so on. When you tell them you don't want any of that they say, unfortunately it's already installed in the vehicle.

Dealer responded.

Excellent customer service, very Professional how it should always be!

Great communication. but they sold the vehicle before we could make a deal. Will use again if they have a vehicle I'm looking at.

Very relaxed car sales environment everybody was kind and very helpful, one thing that wasn’t cool was the markup price for tracking system and 3M coating, that was not disclosed until I arrived, 2 to 3 grand more

Responded to my message promptly. When I informed them I was no longer looking for the truck, they did not pressure me into anything.

Salesman Angel and Juan were great. Anthony was very professional at finance. I would recommend my friends come here and see their inventory.

Very shady dealings with these people They have some kind of a BS $1500 charge for GPS system that supposedly the install on all the cars for customers to be able to track their cars if they get stolen sounds good on the surface, but it’s a scam. The minute I told them I’m not interested to have the system installed they hung up on the phone on me. Stay away! doesn’t smell right!

erica was very courtious and promt

Good job!!

They were helpful and responded to my inquiry quickly. We just did not agree with the price because KBB’s market value is different than the listing price. But overall staff were very respectful and helpful.

Truck has been sitting for at least 6 months, they knew I was coming and didn't even wipe it down, spider webs in all engine bay plus the tags on it were expired since 2016 or something like that, they said "oh, they must have fallen off" yeah tags don't just fall off...

Amazing they sold me trucks no gimmicks...

Overall my experience with Nissan of Costa Mesa was great. John was very helpful in getting all the paperwork ready for my signature. Due to COVID19, his office was set up to protect the consumer as well as himself.

Very helpful. Bought the car. There was a discrepancy in the trim level of the car as I seen it on Cargurus and what they had on the website. But we worked it out.

While I did not move forward with this vehicle or Dealer, the Sales Rep was friendly, provided all the information I requested and appreciated my contacting them when I decided against this vehicle.

No follow up. Dealer new I was coming from out of the country. No heads up they sold the vehicle I needed. Even after telling me I would receive a reply on it being sold a day or two before I arrived. Now I’m frantically searching for another option.

They got back to on another listing but were very helpful and professional !

Excellent dealer