Used Honda HR-V for Sale in Houston, TX

Very professional dealership. Salesman and fiancé guy was great

good experience. will definitely contact them next time.

Rapid response.

My car has already to be fixed but crossroad will do it for free, so it's ok.

Contacted me quickly, very helpful

Very kind and helpful! Although I didn't purchase a vehicle I was impressed with their customer's services. I spoke with Cameron and Jarvis very helpful guys!

One of the worst experience I have ever had while shopping for a car. Drove almost an hour only for the guy who help to never bring the car around for me to even test drive or check out the car. And then lord and told me that was a cash only price after I stated that I had a bank willing to finance it.

Very good customer service

They were ve6r helpful and courteous

They sent me tons of information about cars I didn’t inquire about. However, the car I asked about NONE, but it is still available on Cargurus, like bait and switch.

Absolutely horrible experience. Fabian was totally disorganized, did not respond in a timely manner, constantly making excuses. He ghosted me for several days, then tried to lie out of it! DON'T waste your time there!!!

This dealer was super helpful and very pleasant. I appreciated his "no pressure" attitude.

The dealership contacted me immediately

I bought this vehicle! Brandon Garcia worked hard to get the deal done! Vehicle was as advertised! A great find!

Excellent team

Yes he responded back pronto. And the conversation was grand

Lied and said you couldn’t leave a deposit. Called back and they said someone put down a deposit….super shady

Very helpful and to the point about the car information

Great customer service. With good deals

Great experience. Tatiana was very helpful and although it was a long experience, it was pretty smooth. I would recommend this dealership

I contacted the dealer about the 2016 Dodge Charger R/T in white with the blue stripes on the hood. Well I was waiting patiently for them to contact me back after they pulled my credit reports, never heard from them again, and I have very good credit, I really don't know what the problem was, I guess they just did not want to sell a car at the time. Their loss not mine I found an R/T somewhere else.

The dealer experience went very well. I am satisfied with the vehicle.

I test drive this vehicle but no sale. The arm rest was torn off, the seat was stuck and wouldn’t move to adjust to me, and the seat leather was torn.

I contacted the Dealership in reference to the 2013 LTZ Chevy Avalanche Black Diamond, I traded in a 2011 Chevy Avalanche LTZ, The truck the Dealership listed was in great condition, It only had a minor issue the rear passenger outside door handle was broken, the Dealership agreed to repair it when the part came in. The part came in yesterday, I'm taking it back today 21July21, The Dealership gave me great service throughout the process.

Called about car. Came to see. They told me it didn’t pass safety test and tried a bait and switch to sell me cars more than double that we’re not good deals

Good service

Wonderful buying experience! Jorge was excellent! Loved the low pressure approach. I highly recommend Houston Direct Auto! Thanks, Edward

very professional. no extra fees

We had a wonderful experience at Echo Park. We purchased the Honda Civic. Thank you for such great service!

Emailed me and reached out the same day.

Honestly and great people had the best sales lady! Thank you Alyssa! I’m one happy customer here .!

Great customer service!

Thank you for prompt response but I have decided to wait due to personal reasons!!!

Dealer response was quick and to the point

Made several attempts to contact but didn't read the email only part of my message. But ontop of their game other than that.

If I could give a 0 star I would. Just like the other reviews they tried to add on a bunch of services I didn’t ask for such as paint protection and other add ons. Henny asked what did I expect to pay and I pointed at the original Listing and he said let me ask manager if she can shave off that price. In other words shave of prices in add ons I didn’t ask for. They lost a purchase just because they wanted yo add 3k plus in services I didn’t ask for. Look at reviews they do it to everyone.

I’m giving them a star because I have to but in reality it’s a 0 star dealership. Do not waste your time with this dealership they will simply just sell the car out from underneath you. I had gone through 75% of the buying process just to be told the vehicle was sold. Submitted a credit app, had a pre purchase inspection done, negotiated price, was ready to go into finance and was informed they sold the vehicle.

Crooked crooked crooked, listed price 1399, drive out 20,000!! Laughable $6000 in add ons and “market adjustments” give me a break, don’t bother just run $1000 for window tint you’ve got to be kidding me, how are you even still in business!? Needless to say I won t be shopping at any of the Gilman dealerships ever again!

Complete joke. Three different employees gave me a prive of $37,836 yet when after 3 days decided to then change their price to $59,000 after I already told then I would purchase the vehicle. This dealership is a complete scam and not worth anyone's time. DO NOT BUY!!!!!

excellent communication

The internet sales person that contacted me, Joshua, is very nice, informative and professional. But we couldn't make a deal because the the dealership didn't honor the advertised price. They added more than $1,400 to the advertised price in addition to the TT&L. Not a very trustworthy set of people. I would stay away from these dealership at all cost.

Great!

Fast delivery

Wasted my time for a week and had me drive 700 miles to purchase a vehicle with money in hand. They had sold it and lied to me about everything. Do not recommend them AT ALL!!!!

They where playing games where the truck was didn’t know if it at this location or sold . They may not have the truck or it wasn’t presentable for sale yet . Too many stories on it

Busy dealer. A lot of young customers trying to get financed. Good price vehicles. Vehicles are not detailed. I tried to buy a corvette but sales did not want to work with me.

Nice people

Communicated well

I changed my mind and went for an Explorer, Josue the sales associate was really helpful