Used 2021 BMW 2 Series for Sale Nationwide

Jose is a very honest and professional salesperson.

Awesome dealer to work with. Quick and easy purchase

Jose and Paul are true pros Sent video and slated a no pressure visit to Bmw dealership where we scouted 7’s and 6’s and discussed the options and opportunities for a 740/750 and an i and an e

Rudi was awesome and professional

the dealer did reply to my emails and then just stopped. had check in hand ready to buy. the follow up was subpar.

Called back and always polite.

Great dealer!

Other best and easiest car buying experience I ever had. Super nice and helpful. Monica was great, and Mayra!!!! Their manager was very nice and even gave me a break on my trade! I'd give them more of my business when I need to purchase another car.

I bought a 2017 BMW X3 from Valley BMW. Monique is the salesperson that assisted me. She was friendly, prompt, efficient, and extremely helpful as I went through the process of buying a car. I have never bought a car sight unseen before and the experience was fantastic! Thanks Monique and Valley BMW.

Hans was very nice to work with.

They experience was wonderful, they helped us everything I expected

bait and switch scammers, added the paint protection without me agreeing to it. i bought a 2014 honda pilot last week, i’m very particular with not paying any dealer add on service, when i was signing the paperwork they pull out the invoice for a 2600 add on of xzilon paint and interior protection, i never agreed to it, basically raising the out the door price i was quoted on, classic bait and switch

Tried to sell us the car for above the listed internet price. Told us the car was in demand - we knew it had been sitting in the lot for a few months. Didn’t wash the car or provide an overview on the car features. Immediately after driving away maintenance light came on for an oil change. Definitely wasn’t a service orientated sale.

The salesman told me they do not sell at MSRP. He told me they add-on $4000 in accessories.

Nice customer service

Very helpful in my search for a vehicle, stayed in touch with me when something came up. Thank you Michael for all your help.

Professional, yet personable attention. We didn't agree on price but it was nevertheless a good experience.

Online sales department was quick to respond with requested information. My sales person was easy to work with, no high pressure tactics.

Poor customer service. Allen Shoar provided with a carfax which didn’t reflect 2 accidents. One of them was substantial.

Very responsive and helpful.

Good

I contacted the dealer and made an appointment to see the car. The price at that point was 36,899. Within the time frame of my appointment I called the dealer to confirm my appointment and the price of the car at that point jumped to 38,999. When I questioned it, the rep told me to come in and negotiate the price. Also the mileage of the car jumped from 21k miles to 30k miles. Misrepresentation? I definitely think so.

Offered me the car , I accepted the offer and went to bank to get certified check, they called back 30 minutes later as we were driving to dealership said they sold the car, but would sell me another car with 20k miles for the same price. they have poor communication and customer service.

Literally had to constantly contact dealer.. Did not seem interested in the sale of vehicle.. When I was about to drive there (6hrs) I had him verify car was there after he said it was and later received a message saying it was sold.. Customer service was horrible!

Too much virtual contact they even set up an appointment to look at a car that they didn’t even have on the lot I was over 120 miles from there location my wife and I were driving down to look at it because I couldn’t get an answer on what color of the interior was finally I talk to a real person not virtual and he apologize and said we don’t have any of those cars on the lot so don’t come down

Responsive, polite.

I love how we were able to do the majority of the transaction over the phone. I knew what I wanted, they had it, I did not want to test drive and yet got all my issues & questions answered. When I went in to pick up the car, it took longer than I had hoped it would, but we got it done! They were very professional, accommodating and easy to work with. I was very pleased with experience.

My salesman was extremely responsive and answered every question I had immediately. Manager followed up several times to make sure I had everything I needed.

Jeremy did a great job and make the transaction effortless. Good experience

I received immediate contact from the dealer and was able to setup an appointment the next day Yo test drive the car. I got great service and received no pressure.

A one just because you can’t rate 0. I was told we had a deal. Luckily I checked in with them before I wired the money. I was told something completely different the day I was supposed to wire the money and get the vehicle. I was the one who had to check in with them to Find out things had changed. I get it, stuff happens but I was just outright lied too. Terrible communication and lies to cover their tracks. I’m a very experienced buyer at an average of 3 vehicles a year.

Very helpful and responsive

good followup, we changed car we wanted

Mike Guido was very helpful and friendly!

Answered my question quickly and precisely

Great experience, replied promptly, car was exactly as represented, no hidden internet fees. Ed my salesman was very patient and helpful. Beautiful dealership. Went home with the car.

Called way too much. 4 to 5 times a day. Never returned their calls because of it.

received on email from the deal. An auto respond messge

Easy transaction. Quick response. Knowledgeable sales staff.

Great service 123 you will get car in 1 hour

Good price just didn't have the towing capacity I needed

Good

Great to deal with.

Best car buying experience that I've ever had

Great service...really easy to deal with...Glen is the best... building was super nice and clean