Used 2019 Kia Niro for Sale in Los Angeles, CA

They sold the car i wanted before i had a chance to see it, i still rate them 5 stars because luis kept in contact with me and was very honest and was not pushy. I can tell the customer service is excellent and i regret the car sold too fast.

Luis was very kind, he went out of his ways to please me. I am very happy I found this place. I got the best car and the lowest price after 5 weeks of long search. I will definitely come back to buy more in the future. Thank you Patrick for the crazy low rate.

They were very kind and professional, they explained everything transparently. Rami was very honest and not pushy, he made sure I leave very satisfied. He even bought me lunch and a drink while waiting. Very happy to have found this dealer.

The car became available and it fit my needs. The salesperson, James, was very helpful with the acquisition. Was able to get it quickly and efficiently.

After agreeing to the purchase, Kia Glendale securing financing, as I was leaving to pickup car- received call that they sold the car to someone else! “Kevin” is most unethical salesman ever-

Wonderful experience. Saeed, Benjamin, Matt, Eric took wonderful care of us. I purchased the car that I went to test drive and am very, very pleased with it. I highly recommend Car Pros of Glendale.

Contacted me right away.

Solid 4 stars for communication of the salesman. Solid 2 stars for putting a price online but forcing $4k of extra's to strike a deal. Had my own financing ready to purchase assuming the test-drive goes good and the vehicle checks out in person. Price adjusted to over $19k PLUS taxes.. come on. Who are you kidding?

I am so happy to have found this dealership. I ended up buying a Mercedes Benz ML instead of the Stelvio I initially inquired about. Luis was great to work with, he let me try 5 different cars without showing any signs of getting annoyed. Because of his patience I ended up buying a totally different car and I love it. I can say this has been a very rare experience buying a car. Thanks Luis for the awesome service you provided.

Toshi is a nice person to deal with. He actually listened to what I had for a budget and was there to help. I may or may not buy from this dealership but I would recommend them anyday compared to my experiences with another Kia dealership.

$1000 mark-up on vehicles for a security system. Need to improve their processes for online customers.

I worked with Brian, Toshi, & Pual (finance)... I made a fair cash offer and with some light negotiations we came to terms... all 3 showed themselves professional in every aspect. I would recommend Garden Grove Kia to anyone looking to purchase a vehicle. Overall a fabulous experience!!

Dealership contacted me several times. I am still waying in my options and will purchase the 2019 Silverado if it is available.

Sent Generic email asking about questions I had. Responded to them 4 times with ZERO response. They did not address the question I had regarding FALSE information listed in the listing for the vehicle: Images of vehicle did not match description - Keyless start for example.

Raymond gave me a quick, professional response

Car is still up for sale but was sold 5 days before I got there. Now almost 2 weeks later it still shows forsale when I contacted them again they said the internet sales manager has not taken the ad down. This is a trick they do to get you in the door.

Great guys. He remembered me from months ago. That really made me feel great. Unfortunately the car I wanted someone else was purchasing it. It's Ok because I found the exact one about the same mileage and purchased it from another dealer.

George was a great sales man. Not pushy.. only thing was I got there and this truck was not even on the lot. They assume it was sold but couldn’t really say. Instead they tried to sell me a truck with 156k miles….

There is not enough words to express how happy to buy my Alpha Romeo from this dealership. Elie was the best salesman I ever dealt with. He was very honest from the very beginning, I felt he gave me a very fair deal. To top it off Chris took his sweet time to explain the agreement thoroughly and he was very patient with me. I went to 4 other stores and I felt at home at West coast.

I felt the need to phrase this more direct . Best service around period.

I am very glad to have found Westcoast auto, from the minute we walked we felt at home! Rami and Chris did fantastic job. I got the lower payment than i had in mind, better price overall, excellent experience in general, Chris was a story teller lol and he gave us much lower rate than our own credit union. Guys you will see us again.

The car became available and it fit my needs. The salesperson, James, was very helpful with the acquisition. Was able to get it quickly and efficiently.

After agreeing to the purchase, Kia Glendale securing financing, as I was leaving to pickup car- received call that they sold the car to someone else! “Kevin” is most unethical salesman ever-

Very helpful

Great customer service! Friendly.

Responded quickly, but car was sold.

The sales department tacks on over $2k in aftermarket gimmick products to the advertised price to pad their invoice. When did Hyundai start allowing this dishonest behavior from dealerships?€

They were nice and polite. Also forthcoming with information about the car. I appreciate that.

Very unfriendly dealership. Lynn Williams is one of the rudest sales persons I encountered in my life. He doesn’t know much about cars and asks you stupid questions..

They would have had a deal but do not want to negotiate instead sends email about other cars not the one I'm interested in.

Great!!

They were helpful, and willing to work with us. There was more wear on the car then I wanted

Vehicle had to be found, Dirty, Body misalignments, drywall screws and duct tape for headlamp fasteners. Test drive was around the block, not on freeway. Will not re-visit the dealer.

I did not purchase the vehicle because of a family issue but they were quick to respond and answered whatever questions I had.

Ashley was extremely helpful, kind and prompt in answering all of our questions!

Stopped responding to text messages. Last I heard the vehicle was sent to GM for recalls. Bought elsewhere. Keep your mask on and hide.

I did not purchase the vehicle because of a family issue but they were quick to respond and answered whatever questions I had.

Great experience at Kia of Irvine. Anthony and Sammy were very helpful and professional. They provided great customer service. Thanks Kia of Irvine for helping us buy this car!! Stay safe and healthy!

Smart and kind

Keith has been great to work with. Responsive, friendly, and no BS. Made the process of buying remotely easy and painless.

Advised the car was available, drove 200 miles, observed vehicle, then advised someone placed a down payment on it. Apparently additional funds would have fixed that problem. However, the car was on the lot and was even there the next day. Valencia auto mall has always been a positive experience, except for Kia apparently. 3 days later, the car remains on this site. CarGurus should start banning these crooks. Horrible online sales team.

Received full attention from dealer . Detailed explanation of vehicle for sale.

They were very responsive and courteous. Rami was honest and answered my questions transparently, he even offered to follow me and deliver the car for free. Patrick gave me better rate than my own credit union. Thank you Rami and Patrick for making my purchase sweat free.

I bought 2019 Honda civic from Elie, the car was super clean and priced $5500 cheaper than any other similar car I've looked at. I am very happy with my purchase, on top of that chris in finance got me much lower rate than my credit union. I am very glad I found them. Thank you guys.

Everyone there was very friendly and extremely informative. Everytime I buy a car I will be going through them! Highly recommended

After agreeing to the purchase, Kia Glendale securing financing, as I was leaving to pickup car- received call that they sold the car to someone else! “Kevin” is most unethical salesman ever-

I never made it to this dealer. However they provided me with lots of information and I am still in contact with them.

Very helpful

Wonderful experience. Saeed, Benjamin, Matt, Eric took wonderful care of us. I purchased the car that I went to test drive and am very, very pleased with it. I highly recommend Car Pros of Glendale.

Very good to work with

Was going to purchase another vehicle from this dealer but just too many issues. Some were taken care of but just simple things like a car manual and accessories missing from the vehicle that should have been included and should have been taken care of by the manager to gain more referrals and make you a happy customer were ignored. It seems that once you drive out of the car lot all of a sudden you're not welcome anymore.

Very good to work with

Best car buying experience I've ever had

Was going to purchase another vehicle from this dealer but just too many issues. Some were taken care of but just simple things like a car manual and accessories missing from the vehicle that should have been included and should have been taken care of by the manager to gain more referrals and make you a happy customer were ignored. It seems that once you drive out of the car lot all of a sudden you're not welcome anymore.