2019 Kia Niro for Sale in Los Angeles, CA

They were great!

Sales person was great. Finance person was great. The sales manager offered us 75-month loan term after I told him I was preapproved for 72 months at a lower rate. I brought the discrepancy up to the finance manager who quickly lowered the APR and brough the loan term back to 72 months.

They contacted me by email and SMS. Very helpful.

They worked for my service

The sales person contacted me right away, but I’m all the way in the inland empire, and with the horrible traffic, it’s very hard even to think that I’m going all the way to Cerritos. I appreciated his help though.

Very informative and helpful!

A quick in and out!! We came in from out of town the car was ready and paper printed out

I decided to buy another car but this dealer washer nice and helpful!

Very friendly people !

Typical dealer shinanigans. "Come on down before we can talk price". No thanks.

I WOULD NEVER RECOMMEND THIS DEALER. The vehicle pictured WAS not the vehicle they we’re actually selling! I drove over 100 miles to buy it, and it had extensive rear end damage. And the salesman’s response when I asked about it was “WHAT DO YOU EXPECT FROM A USED CAR!” Extremely UNPROFESSIONAL!

They advertise on Cargurus for $13188 but when I showed up out the door was $18000. They added $3192 in accessories.

Best car buying experience I've ever had

Was going to purchase another vehicle from this dealer but just too many issues. Some were taken care of but just simple things like a car manual and accessories missing from the vehicle that should have been included and should have been taken care of by the manager to gain more referrals and make you a happy customer were ignored. It seems that once you drive out of the car lot all of a sudden you're not welcome anymore.

Awesome

This dealer adds on at least $2000 to every car for paint protection and theft tracking. I gave them 3 stars because they gave me a price quote by text and lowered the extra fees to $1000. I still did not buy the car because I don't like the deceptive pricing that many dealers are doing in online ads.

Sale was smooth and easy. COVID precautions in place. Customer friendly.

Too aggressive initially but after the first call they are basically non responsive.

Prompt friendly service. Gabby was a delight to work with. Financing was quick and easy.

Not very helpful. I was not able to get my questions answered and felt they did not want my business.

Contacted us right away. Polite.

They had me come in to purchase a car but when I got there the car had sold the days prior. I even asked to verify if the car was on the lot and was told yes. I got there and they drove me around looking for a vehicle that was never there. Completely wasted my time.

I scheduled a test drive but the car had been sold earlier in the day. They spent 30 minutes looking for the car then brought out a different model and never actually told me that the car I wanted to see was no longer available.

Sales did contact me and I was informed the vehicle that was advertised on car gurus was apparently Sold !??????? Wondering could it be a bait and switch

Quick response

$1500 clear coat wax and $500 anti theft device added to your car ..... come on !!

We went in for the Ford Flex but it wasn’t the right car for me and After talking with Rusty he understood what I wanted he and George helped my Wife and I look for the right fit and we left with a Camero great service from everyone there 5plus stars!!!

Freddie was a polite man but the truck was not ready when l first contacted them, he called me back but we had already bought a truck elsewhere.

The vehicle was in terrible condition the seat was Really nasty and the truck has a lot of scratches and bumps

They were nice but the car I came to look at was clearly no good. The whole thing had been repainted really poorly. Be really careful out there guys.

Great place to deal with

Dealer told me car was in stock over the phone, so I drove an hour to look at it. The car we had spoken about had sold 4 days previously, so I guess they were hoping I would just buy something else while I was there?

Didn't buy from this dealer but they checked in regularly to make sure I was updated while in the market for a car.

This dealer got back to me very quickly. Andrea and Maria have been nothing short of fantastic. They have stayed in touch with me for a week and the General manager, Ben Ariz has even reached out to help in any way. Great group of people. I would not hesitate to buy from Hamer Honda. Three other dealers did not respond at all. Hamer has called, texted and emailed me. My rating could not be higher for Hamer. 5 Stars all the way.

Courtesy with professionalizam

Disappointed price shown doesn't include $1,500 fee they added for the guard protection and anti theft system. Went there to find out price, just wasted everyone’s time.

Immediate contact and all Still in work-- I am comparing a few makes to see which works best for me!

I've been emailing the person back and forth and then all of a sudden is gone the car is sold 2 days prior to me talking to the sales rep for two days knowing that she's sold the car ready. It was like she was waiting for another car to come in to try to sell that to me trying to put phone my appointment

Great customer service. Quick to respond with answers.

Great

I wasnt happy to see that they tried to add a security system on the listed price of the car for $1000, especially because the car was probably originally sold with an alarm. So they're trying to double charge for the same alarm that somebody else had bought!

I bought a similar SUV and got a great deal due to this Ad.

Excellent

Excellent and fast service. Had car ready for a test drive and worked to get the best financing possible. In and out of dealership in under 2 hours. Car was a great value.

Even though I decided to wait and look for a different car, this dealership was extremely helpful and responsive. Thanks!

SJ great sales man person

Very good response.

Pleasant experience

Great selection of used cars. Many sales personal available willing to work with you. Will buy again from them

They responded to all my inquiries without hesitation.

This is our 4th car purchased from STG. Great service from the moment we stepped onto the lot until the close of the deal.

Still looking but they were helpful

Replied back in a timely fashion

I don’t remember the people who sold us a Mazda 15 years ago at Tustin Mazda but they were great. Just last week we ruturned to consider a new vehicle and left with one. Let me tell you the service was once again great! We could not be any happier. No haggle smooth transaction.

I worked with Brian, Toshi, & Pual (finance)... I made a fair cash offer and with some light negotiations we came to terms... all 3 showed themselves professional in every aspect. I would recommend Garden Grove Kia to anyone looking to purchase a vehicle. Overall a fabulous experience!!

they were more than helpful answered all my questions now its my time to act.soon as iam able to get a day to trolly down the hill from Victorville I will let them know have a blessed day

Abby & Bryanna were a great team. Responding immediately to a Facebook ad on a low mileage CPO Optima that looked like new. After researching many dealers GGK was the best price as well.. Working together they made this the fastest purchase I’ve ever made.. Thanks to everyone at GGK especially Abby & Bryanna