Used 2018 Subaru Impreza for Sale Nationwide

More then a week of messages ( about a bunch of nothing) not 1 email addressed my simple question that I asked at the started & again even after that & I would of been a cash paying customer & they knew cause I said it in the emails and with every rely I got from them, they NOT ONCE addressed my question.... Not the kind of place I want to do business with cause seems their business practice is very poor with communication

Called right away

Five stars would have included having the car already pulled out and ready for us as we had an appointment. Also we were a cash purchase and had to wait quite awhile for the finance person. For five stars, they’d need to pick up the pace and move the whole process along quicker. Love the little car; perfect for pulling behind our RV

10/9/21 Stop looking. This VW Beetle has a new home, OURS!!!! Mike, thank you for all your help, for meeting us this morning and making this purchase happen!!!!

To my surprise I was contacted within minutes of my inquiry and made an appointment to drive the car. Vehicle was as advertised and everyone at the dealership were great to work with. We ended up buying the car and are very happy. I would highly recommend this dealership to anyone.

Everything was perfect!

Excelente service, they pick me up from the airport, provided all the services required, had great conversations. Great experience…

They tried to add a $500 rip off to our loan. The whole process I was lied to. They repaired a simple repair that would cost little to fix with a piece of tape. Very dishonest dealership.

Great and easy buying experience

They called to check fini was still interested

Quick and Clear response. Clear all the queries.

Contacted me immediately. Had questions that needed to be researched never return the call back. Still waiting for a response

Very good customer service

I had a great experience with Shift. They were very attentive and detailed. I bought my vehicle from out of state. They set me up with a personal Purchase Advisor who was there every step of the way. The virtual car tour they gave me was very thorough. I felt taken care of, which is the feeling you want.

It was wonderful.

Everyone was professional and friendly. Props to Koda and Cameron and Jason. Top marks.

I responded back to them asking some questions about the vehicle. They never got back to me with any of them. And now the car sold.

They were awesome and super nice

Great!

I received a email on saturday the truck was still available, but on monday morning i was told there was a pending sale, sorry.

Quick response, didn't purchase.

Shaver Auto is a very Lame dealer. Never answered my simple questions about a vehicle, but did continue to ask me if I was satisfied with their response. Just completely lame. I tried several times, but I couldn't get past the email chatbot & couldn't get anywhere with them. They had a car I was interested in buying but I ended up buying elsewhere because of their poor communication.

They reached out, answered all my questions and were extremely transparent about everything. Didn’t have the opportunity to go out but with the service I received over email they seemed professional and straight forward

I purchased a 2019 Lexus RX 450h Hybrid. Salesman Jon Butterworth met me at the appointed time and was professional and courteous. I received a fair value for my trade in and would use this dealership again.

Very responsive and kind people. Transaction was seamless.

Over all quick response to my initial email. Didn't visit dealership do to pricing over my budget sadly.

Awesome courtesy

Prompt response.

Good

I put down a $500 deposit and was never given my money back after I went with another vehicle.

My experience with this dealership was the worst ever, the vehicle has several unreported accidents, dents and scratches not shown on the add. Don't waste your time, they are no good. I felt ripped off after driving 4 hours both ways to go see the trash they have on ground.

We bought the Car!! GREAT Sales man and great customer service!

Great bunch of people! Very helpful. They went out of their way to explain things.

Great company

I would like to purchase a car camshaft however I'm reading some of the reviews and I am so concerned and skeptical. Yes everyone is right about that the huge service fee not they tag on the loan for no reason and also they choose the text messages that they want to answer if it's a easy question they'll reply back and say yes but when you get into the details of the loan no one responds. Help I really want to purchase this car

They were enthusiastic and professional. We love our new car!

I worked with Jeff. I got the 2020 RAV4 XLE. And there was absolutely ZERO pressure in buying. I was able to check out the vehicle at my leisure and any issue I had (minor cosmetic), he was able inform me of a free touch up and made it even less hassle-free. He even helped get top dollar for my trade-in. I’ve never felt so at ease at buying a vehicle. Honestly best customer service I’ve ever had at a dealership.

Gary is great to work with!

Was super nice and was willing to give me any information I wanted right over the phone.

it is good service.

I worked with Stephanie, Cassandra, and Adeel at Fort Mill Ford - all of whom were very professional and responsive to my inquiries. They provided accurate, clear, and timely info about the car. Car was clean and ready for test drive. I highly recommend Fort Mill Ford. While I haven't made a decision about my new car yet, I purchased my previous used Escape Hybrid from this dealership and it ran great for many years and had around 240K miles on it.

Awesome place to do business. Adrian Ashley went outta his way to make u feel welcomed Best place I've dealt with.