2018 Dodge Journey for Sale in Houston, TX

Good, prompt

They called me back great job

Good folks and efficient. Just keep in mind that the price you see on Cargurus and their website IS NOT the actual price. They add “accessories” which was $1500 in my case. I did my homework and read the fine print so I knew the price would be higher than advertise. I’d buy from them again.

Sales manager was very rude and non responsive. They did not want to sell me the Jeep as I wanted to go through my leasing company. Looks like lot of hidden financing fees could have been lost.

Contacted dealer to purchase a mustang with 83,000 miles only to discover via Carfax report mileage 134,000 miles. The Salesperson was unresponsive after numerous phone calls. Finally received a call back from dealer stating mileage was 134,000 and price would remain the same. Salesperson & Sales Manger were not helpful in locating another vehicle for me.

Best dealer experience Ever. Everyone there was professional , personable , and I Will definitely recommend that dealer to everyone I Know. Thanks again

Good experience at Ryan Ford, Josh helped me and answered my questions about the car and Randy helped me through the financing process. Great jobs guys Good luck!

I was contacted to confirm availability. I was contacted again to ask if I was happy with the quote. I replied that I had not recieved a quote, which I hadn't. I was contacted back to be informed that the online advertised price was the best they would do.

Nice people. Very helpful.

Very helpful and professional Thanks Jessie

Good people

The dealership reached out to me very quickly. Though the vehicle was sold before I could go to the dealership, they were kind and communicated effectively.

Called about this car. They said it was there. Drove from Louisiana for this car. He said it was no longer there but the one they had was a higher price. I’m looking at this car same miles etc. was very disappointed

Great vehicles at great prices and the sales manager always on guard answering all my questions and clearing my doubts

Great experience at the store. Great salesperson. They didn't have the car shown on Car Gurus that has been on there for over 3 months but they did find me a better one. Same color and a little more money but still a good price.

Best car buying experience I’ve ever encountered. It was fast, in and out in about an hour give or take. It was straightforward, no run arounds. Financing was easy and price was the best on the market.

The salesman was very nice but they already sold the car

Very prompt and courteous.

Happy with their professional and prompt service.

Real nice really helpful an understanding

You expect better from Avis. I will never rent from them. There was a problem today with picking up the vehicle the finance would release the vehicle even though the check was sitting in his mail box from the bank. Transport was there and now have to reschedule another week. Finance choked like a inexperienced quarter back. Never an apology or offer to help with the delivery.

Good response time!

I was given the wrong address By a salesman so needless to say I drove around for 30 minutes looking for the location. When I finally located the right address the car I was interested in was not on the lot and was told that particular car was at “the Shop” and had no idea when it’d be back on the lot. Honestly it was a waste of my time.

It was a good experience. Avis was cordial and courteous during the vehicle presentation. No high pressure sales pitch and the vehicle a good deal.

Will definitely do business again, no hassle whatsoever. The staff was very friendly and straight forward with all the questions and pricing. That’s my way of doing Business!!

At this time I was just shopping and comparing the vehicles I have in mind to buy. The sales team was prompt at seeing about my interest in a vehicle but was not pushy or rude. Understood my position at the time and this is hard to find in a dealership. Will most likely buy from here when I have my situation set to do so.

Should be a zero star rating, told me vehicle was available, did the paperwork, they would not call me back, when i finally got ahold of them the next day they had sold vehicle to someone else. Will never use them again.

Fast response but wasn't sure about purchasing with somewhat high miles.

Excellent customer service. I would definitely buy another car from them in the future. Pleasure to work with!

I did not end up getting a car here but the dealer trie to help me out every way he could, financially. In the end, I didn't buy, but the dealer was understanding and didn't pressure me...

responsive. however there is a hidden cost not included in the price as advertised. extended warranty should be part of the price from the beginning not after customer being prepared to make a deal.

Don't waste your time. We went cause they offered us more for our car and when we got there they tried to make us buy a $3000 warranty from them. I showed them their paper where they offer it at no charge for certain cars and they tried to give me some BS response out of it and refused to drop it so we left.

Good

DO NOT WASTE YOUR TIME, MONEY OR ENERGY HERE! This dealership had their Internet Sales Consultant, Christian Spiers, lie to me over the phone. This was multiple times over a couple of days about the availability and price of variety of Ford SUVs on their lot. Cancelled the appointment because I want an HONEST dealership. If you are looking for a dealership that wants to take advantage of you then this is the one. AVOID Christian Spiers is the best advice I can give.

It was perfect. Sales, finance all staff helpful, respectful. I bought the Jeep.

Extremely helpful and courteous

Apparently there’s a problem with the contract, but no one can tell me what. Every time I call I get a different person who doesn’t know what is going on.

Everything was fine until I was told to give them 500 dollars to take the car of the web which I didn’t understand for what reason if I’m getting the car it’s going to get taken off remind you that I submitted all my info an we both spoke to my bank smh

This is the first car I have purchased entirely online. So far, Vroom has done a great job on getting the financing and paperwork together for me.

They were very helpful!!!

Sold truck but at least called and told me before I drove 2 hours there

I had to repeat what I was looking for too much. Salesman was only interested in turning my attention elsewhere instead of answering my questions quickly. I repeatedly told them I was looking for a 2015. I want THAT year model, saw that Big Star had one, but it's out of my price range. Haven't heard back from them since.

I inquired on 2 vehicles including this one and was contacted by the other seller right away and bought that vehicle. They did get back to me but I it took awhile and I had already purchased from a local dealer.

Purchased vehicle during holidays. Still awaiting delivery. Great Communication and ease of paperwork process.

Very helpful and workable. Great service.

Very professional experience.

Requested a drive out the door cost, just a comment to come in and lets talk.

The dealer was very quick to respond to all of my questions. The staff was friendly, helpful and went above and beyond to make the car buying transition a smooth and efficient process. The dealer listing of the vehicle was accurate and the vehicle was clean and ready for the scheduled test drive. I would recommend you consider Avis.

Good

Very informative and helpful

I would have to say this was the best car buying experience I've had. Our salesman Shawn was on point. He didnt try to push us into buying something we didnt want. He was super responsive and helpful from the first call to the dealership to handing the keys over-- 10/10. Financing was great as well. The finance guy was very helpful in laying out our options for payments and what would work best for us. Will definitely be visiting them again for our next car.

Good experience at Ryan Ford, Josh helped me and answered my questions about the car and Randy helped me through the financing process. Great jobs guys Good luck!

Nice people. Very helpful.

Everyone was helpful. Not the right vehicle for us.