2014 Ford Edge for Sale in Hartford, CT

Dealer responded quickly however we could not close a deal

I had written some questions on the CarGurus website about the vehicle and Balise Ford got right back to me. Very informative, no pressure when the time comes after the Corona virus hysteria I'll give them a call back.

Very good on response time but I decided on a different vehicle

Drove 1 hr and 45 minutes to see vehicle (I had an appt) to be told that they are not dealing with NYS drivers at this time due to DMV. I asked is I could still see vehicle and maybe have it transported to NYS....answer was just plain NO.

I was contacted by Wendy C. She showed me the car and worked with me to get it. Car sales just make me want to run but she wasn't high pressure. I was choosing between two cars and the Buick Regal Premium is what I chose. Wendy at Balise helped me to sort through the options.

Responded quickly but didn’t buy the truck

I’m not a big fan of Bertera had some bad experiences in the past but Pedro and the staff at the Mitsubisi dealership including the manager were very easy and pleasant to work with not your normal pressure car sale

Made an appointment. Two hours away. Drove to find our the car was sold..Test drove a car with all the lights on(hadn't gone through the shop) crack in windshield super unsafe. Dealer showed up a few minutes late for our appointment. Super unprofessional and a waste of 4 total hours.

First of all the cars are filthy and not at all presentable for sales. Basically you buy as it. I drove 1.15 min to look at two suburbans which I was ready to buy however they were in horrible shape. Will never go there.

Great

I’m not a big fan of Bertera had some bad experiences in the past but Pedro and the staff at the Mitsubisi dealership including the manager were very easy and pleasant to work with not your normal pressure car sale

I was surprised to find out that the car I was interested in was waiting for a new motor. Probably listed too soon.

Enjoyed my conversation regarding the vehicle. The dealer was very courteous and professional.

They reached out and the car was sold. However, it was nice that they at least told us it was gone and could have left us chasing them. Very unusual for these companies to be that proactive. So that is a good sign.

Great experience. Steve was professional and helpful. I would buy another car from Bart's Automotive. No hassle, no pressure, and he even gave me $10 back as I was leaving because I paid too much.

Excellent dealer!

Responded that they would get back to me after they returned from vacation, then didn’t follow up.

People are friendly and honest. However you go and see the car that’s exactly how they’ll give it to you. No detailing not even the simplest clean. I understand it’s not required for them to do but my last dealership filled up my tank. They gave it to me on empty. Next time I would go back to my previous dealership.

We ultimately decided against visiting the dealership, but they were very responsive to my outreach.

My sales lady was as honest as I can be.

I talked to Vin and he was extremely helpful and easy to work with. He even offered to meet me with the vehicle so I could take a look at it as I live 4 hours away. I wouldn't hesitate to contact him again.

they responded in a timely manner

They were responsive and cooperative. I bought a similar car elsewhere but they were helpful and flexible showing me their car.

Not really a dealer so to speak - no salesmen, they just hand you the keys and say take it for a drive. Cars were not clean (let alone detailed) - they really were looking for a cash sake as opposed to helping with financing. I was very uncomfortable there -

Great.

Very nice tried everything in their power to get me into a vehicle.

The sales person that assisted me was not pushy and not looking at making a quick sale. Understood my needs and budget and was very helpful.

Fast response to my inquiry. They provided the information requested, and promptly asked when I could come in to test drive. Working on that now. I would highly recommend this company.

I contacted the dealer and set an appointment with a sales associate regarding the car, they sold the car before my appointment and didn't call me to tell me I drove from CT to MA for no reason

I called about the car. They called back, seemed honest but never contacted me after the work was done on the vehicle. I was willing to drive down to buy if the price was right but didn't receive a call back with a price.

Don't go but over the phone they did everything they could to make it easier

Nice people

Had me drive all the way to another state and didn't have the car after calling me at 9am to come see it!!! Won't be calling on them again!!!

I reached out to the dealership after seeing a vehicle on Cargurus. I sent a few questions and left my number. I was contacted promptly. However questions not answered but promptly and someone left me a voicemail. Afterwards I checked the Online reviews and decided not to move forward with the vehicle inquiry. One thing I've learned in life, where there is smoke, there is fire. Based on my experience however I give a 4 rating.

Very nice dealership

Salesman was Ok, but when we made a cash deal the sales manager increased the price by $1000.00 over asking price then tried to add in another $700+ for document and registration fees...so the real dealer price is over $23k. What documents? All I need is the title and odometer statement.

We were in the area so stopped by, the truck hadn't been through safety inspection yet and it started raining so we didn't drive it. I did leave my number and tell them to call me after it had been through their shop.

Nice people

good communication in the beginning about vehicle but then dropped off and never heard back to schedule an appointment.

They got back to me very quickly, but the truck had already sold.

Very helpful!

Wonderful experience. Salesman was personable, informative and low pressure. Long story short, I bought the truck and am very happy with the outcome.

Great service.

J&M was a pleasure to deal with. Know that their prices are firm - no negotiation. They drove the car to my mechanic for an inspection and waited while it was done. The car was very nice. I would recommend them to anyone.

No issues throughout the entire process. They're all extremely nice people and answer every question you have. Would definitely buy from them again.

Rachel was prompt in her responses and very accommodating. Unfortunately I could not follow through with my search at the time due to unforeseen situation.

responded quickly and still working with me

Polite and quick to respond

Fast response great follow up.

We eventually purchased the 2017 Crosstrek after the price was reduced. Both the online communication and phone contact was courteous and friendly. Brooke was persistent via email but never pushy. Damian in the finance department worked hard to find us the lowest rate to finance. We drove 2 hours to pick up the car and the paperwork was simple and well explained. We currently lease an Atlas and if they were closer we’d renew the lease with them!