2009 Mercedes-Benz M-Class for Sale in Chicago, IL

They did respond fast , They really know what they talking about that's make Them professional

Barry, is a great guy with top shelve auto. The car he had was perfect-I decided i want a newer model. I hope to do business in the future.

Responded

Ozzy is nice and he’ll work wit you

Great dealer experience. Bad vehicle. I pulled the oil dip stick prior to test drive to check oil. Looks like oil never changed. Almost like sand in the oil. So that ended the test drive. Other than that car looked ok with some minor rust just starting. But good looking vehicle.

I requested Information for bottom price. I was sent an email to come see the car. I responded that I didn’t want to drive 50 miles to see the car without negotiating a better price and made a low offer to start negotiating. I think we know the drill, if you’re going to take a loan they want to know where you want your monthly payment to be and will move the price of the vehicle accordingly. I think that is a racket. Needless to say, I never heard another word.

Good dealer. They were honest and helpful.

Excellent experience! Purchased a vehicle near closing time of the dealership. The salesman Honero however, waited for my arrival, beyond closing time. The Paperwork was handled very promptly, and details explained very well by the finance dept. Vehicle was in great condition. Application and docs were handled via text/email which was super convenient. Entire purchase was under an hour. I would recommended this dealership to anyone!

The sales department was prompt and polite answering my inquiries. Though I did not buy I would consider them again.

Great sales support & excellent price!

Had everything ready when I got there

Prompt response, helpfull, provided additional photos upon request

Professional. family owned business. informative. Easy buying experience. Helpful! Enjoyable first time buying a vehicle.

Car was in bad shape for the price and had no gas in it. Very unprofessional and they ran my credit then told me they couldn’t even sell me the car. Stay away!

We called about the car, went through the process of financing and put a deposit down to hold the car. 3 days later they called to tell us they apologize but they sold our car. I gave 2 stars because the beginning of the process was great and we had great customer service.

Good follow-up. I was not able to meet since I was out of county

The dealer agent contact me if I'm interested in the car , they were able to make an appointment

The communication was prompt from the beginning. They confirmed appointments and sent text reminders. The listing was accurate and the car was available when I arrived to test drive the vehicle. I wasn't pressured into buying which I liked that aspect greatly. I came back the following week and the customer service was prompt. Overall impression was pretty good. I have a concern about the vehicle and they will get back with me to handle that the following business day.

Very smooth and pleasant transaction. During test drive, I noticed a small issue with the accelerator pedal position sensor. They checked it, diagnosed the faulty part, and replaced it immediately. I was on my way the next morning as planned. Great experience.

Great car, great sales crew

Seemed first rate at responding to my inquires.Also a friendly attitude.

Spoke with Glenn but was to late for the car I was interested in. He told me he had another one that he just got in and was nicer with less miles than the one I was interested in. I declined as it was one of the colors I wasn't interested in. He was very nice and will keep an eye open for me.

Good Customer Service

I purchased this vehicle from Glenn and George. They were honest, responsive and reasonable during negotiation. They assisted me by dropping the car off at a nearby mini cooper dealership for a pre-purchase inspections (I paid for inspection.). The car inspection came back exactly as they described. I had peace of mind, a great deal and fun vehicle in less than 48 hours. Thanks

The car they showed me was different from the one we agreed on phone. They got good cars though.

Purchased a suv less than a month ago. And it had to be towed to them the day after I purchased it. Since then it been to to dealership twice for other repairs. The warranty i was sold. Everything that needed to be fix they said they don't cover. But it says they do. And when then car lot had the sun picked up. I got it back with a long scratch on the fender. I called sent pictures. And never got a call back. Never again.

Very good to work with. Quick with responses to my questions and did great follow up

Best experience ever everyone was very nice and helpful sales man Guillermo was super helpful and patient answered all of my questions. Finance department also very helpful Claudiu Timoftica explained everything and answered all of my questions. Give information on the pros and cons of any decision I would make. I would not have any problem recommending anyone to purchase a vehicle from this dealership or even to stop by for a test drive

Izabela was outstanding to work with!

Helped us very well the purchase of the SUV and solving the problem with it

Whats the point of putting up and ad of the car if you don’t even have the car in stock and then when you get the car you post no pics . Staff was friendly though.

Very transparent and easy to get along with no hidden fees very honest

Great responsiveness. Good pricing. Next buy they will be looked at more seriously.