Dealerships near me (Woodbridge, VA)

As I was actively purchasing this vehicle and submitting all required documentation, another salesperson sold the vehicle. This demonstrates poor internal communication and constitutes a bait-and-switch, particularly since I was subsequently asked to consider purchasing a different vehicle.

Their ad price is a bait. And the free nationwide shipping is also a bait. They do not ship for free as i have been told. You're gonna get passed around between messages from different people as well, communication isn't the best and fastest.

This vehicle was over priced for its condition. The paint was as on the hood. $1500.00 to repaint and clear coat. So offered $1500.00 less than asking price. Not willing to consider the offer after test driving. Then 2 days later they dropped the price of the vehicle. No negotiations at this dealership when valid. Sell as is and think the vehicles are worth more than hey are.then received several emails and texts wanting to negotiate after the fact said willing to negotiate within reason. I drove 2 hours to make a purchase and they just waisted my time They want to then negotiate after you walk away. I don't like games. The offer was reasonable went I was there.

Dealer quick to respond to my inquiry. Listing accurately describe the conditions of the vehicle. The truck was clean and ready for me to test- drive. The dealership staff were friendly and accommodating. They were honest and respectful. Highly recommended.

The advertised price is to bring in customers, then they tell the customer that there is additional service done that they will add costs to the price. Dishonest service. Second, they said the car is in the shop.

I almost bought at another dealer until their pushiness turned me off. I returned to Koons Kia. They treated me right. The battery was as old as the car and gave me trouble. They immediately diagnosed the problem and replaced it. I would definitely recommend Kal and the folks who handled my purchase.

Their price was fair, negotiation was fair but Jesus Christ their communication was horrendous. I spoke to many different people over several days and I had to constantly call in to check the status of everything. I would only deal with them again if there was a car I absolutely wanted there. They need better turnaround times and communication.

Great experience, great customer service, great communication, helped me find a deal suitable for me, I was definitely satisfied and I love this car!! It’s perfect for me and my needs

Process was easy. I felt comfortable with my purchase. Staff was extremely helpful!