Dealerships near me (Watertown, MA)

Sale price on CarGurus and credit application were not honored. A second credit application was run and I was not given the sales price quoted online. Trade in was low balled, told the color would be hard to sell even though Acura also makes cars with a similar color. Overall the dealership and people were ok.

My overall experience was ok, not good and not bad. A few hidden costs along the way once we got to the negotiating point. After a conversation with the sales person to go over these charges, the second version also came back incorrect. The dealbreaker for me was the shipping costs. There is also a charge for them to receive and deliver your trade-in, which was more than the value they offered for my car. That is what caused me to look only at local options.

Josh was great to work with

Very quick, personable & professional contact.

I was displeased with my time here. The staff member responsible for showing me the vehicle was not knowledgeable about the vehicle at all, albeit I was at a Volvo dealership. Unfortunately, the car that I wanted to trade-in for credit towards the Santa Fe was extremely undervalued. Even though they knew I came from far (they saw my drivers license), I wasted my time, just for them to call me back multiple times the next day wanting to reach the deal that could have been done that same day