Dealerships near me (Waterloo, NE)

I am extremely disappointed with my experience at Village Point regarding the purchase of a 2015 Toyota RAV4. What should have been a smooth and exciting car-buying process turned into a very frustrating and stressful situation. The customer service did not meet my expectations, and I feel like my concerns were not properly addressed after the purchase. When someone is spending thousands of dollars on a vehicle, they deserve honesty, clear communication, and proper support before and after the sale. Unfortunately, that was not my experience. I expected better professionalism, transparency, and follow-up. Instead, I was left feeling dissatisfied and unsupported. I would strongly advise anyone considering buying a vehicle from Village Point to be very careful, ask detailed questions, inspect everything thoroughly, and make sure everything is clearly documented before signing anything.

Provided answers and prompt responses.

What a pleasurable experience dealing with this dealership and the staff. Everyone is very professional, yet personable, and I quickly reached a comfortable level of trust and confidence that they were working diligently on my behalf to help me purchase the vehicle I was interested in. They went the extra mile and I would recommend them to anyone hoping to find a reputable and reliable dealership.

Timely, professional, informed! Thxs much. Tom

They responded immediately. They went out of their way to connect with me

Friendly, professional.

Great people to work with