Volkswagen dealerships near me (Pasadena, CA)

Good response. Fast and friendly.

Hello, the issue is that the app supposedly scheduled an appointment but the dealer had no idea. I don’t believe that so I’ll never go back there. Makes no sense that an app has the authority to schedule appointments on their own. It was a waste of time for me to commute in a hurry to go to an appointment that’s don’t exist

A+++++++++++

Both the sales person and the sales manager were responsive. Contacted me when a car arrived I was interested in and worked with me to get to a fair deal.

They did not respond to multiple requests fir information and failed to remove the car I wanted to purchase from online advertising well after the car was sold

They contacted me after they reduced the price of the car and sold it to someone else. I contacted them by phone and text and just got a response, 10 days later. Glad business is so good for you at Pacific VW.

I inquired about this vehicle and talked to a younger sales man on the phone. After some discussion he told me the vehicle had an intake and downpipe but could not specify if it was the mid cat or the full cat delete. He also told me the car was tuned with Unitronic and was smog legal (not possible). When I told him this was incorrect (CA checks Calibration ID and that changes when a vehicle is tuned) he got upset, became defensive and insisted he was correct. I asked if the dealer would consider making the vehicle emissions compliant and he said the vehicle was being sold AS-IS. Furthermore he tried stating that modifications increased the value although the way dealers appraise the vehicle makes that a false statement. After loyally owning 4+ VW/Audi products I will never support the VW/Audi dealer network ever again.