Timmons Volkswagen

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3940 Cherry Ave
Long Beach, CA 90807

Sales: (855) 833-7603

Service: (855) 833-7604

Today 8:30am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 11, 2017
Took a couple of days if I remember correctly to answer my email. I was sent a standard response in about 24 hours but my real question took longer. Once I was contacted by Josh he was very attentive. I'm endeavoring to get to the dealership and test drive the vehicle I'm interested in.
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Apr 11, 2017
Octamarc
They did a decent job by answering and calling me back to do an appointment right away. The help me out to get the car I wanted. thank you.
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Mar 28, 2017
Great people to work with. I came in looking for a Crosstrek and left with an Impreza.
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Mar 11, 2017
They were very good, but unfortunately between the time that I called (10am MST), and the time that the sales person spoke to me (1pm MST) someone had walked into the showroom and took the car for a test drive, which resulted in the car selling. Not their fault, but disappointing because I felt that I should have had priority - I am out of state, so could not just drop in.
0 of 1 people found this review helpful.
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Mar 3, 2017
called and been following up with me but I was ready at the time but unfortunately things didn't go as planned and had to wait but there service was quick and gave it much attention,.
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Feb 1, 2017
Very poor. Took a week to get a response. Bought another car from someone who responded right away and answered my questions promptly. Very bad service!
1 of 1 people found this review helpful.
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Jan 2, 2017
Very professional! Immediate response, and there was even a follow-up email letting me know that the car had been sold, which was much appreciated.
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Oct 24, 2016
Called right away even though car was sold offered to find something comparable
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Aug 26, 2016
Chrissy from internet sales responded almost immediately. This car was well-priced, about $1500 lower than the same make/model/year/mileage at another dealership, and on the lower end of the Kelley Blue Book value. The internet price was honored and I drove away in a great little car.
1 of 1 people found this review helpful.
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Jul 27, 2016
They were friendly, and at first, responsive. Not very organized in the sense that employees/managers aren't up to date with current inventory status. After confirming with a manager the availability of a vehicle we test drove the day before (also got no follow up after our test drive) we showed up to be told the vehicle was sold the day before, when we got confirmation a couple hours before that the car was there. Other than that, my first visit was okay, but not the best. Hopefully they can give me a better experience if I visit again since I am still in the hunt for a vehicle.
4 of 4 people found this review helpful.
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May 27, 2016
Replies in a timely manner.
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May 25, 2016
jamespmb
Great experience at Timmons Volkswagen. My salesperson took care of all my concerns and answered all my questions. They were all patient and kind. Very nice and fun to deal with. I am going to refer all my friends and family to this dealership. Thank you for making my experience with your dealership an easy one.
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May 5, 2016
howman22
After multiple times contacting them about a used vehicle I was very interested in, I informed them I would be coming in the next day. That morning I emailed them just after they opened to let them know I was on my way (took time off of work to drive 1.5 hours), I was told they would move the car to the back so no one would see it before I got there. When I was 15 minutes away they sent an email telling me that a deal was being worked on the car. Since I had already been on the road for over an hour I continued to make my way down only to find that out shortly after I arrived that the vehicle was sold. Seriously, who does this!?! Awful experience, no credibility. Go elsewhere!
5 of 5 people found this review helpful.
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Read 10 old reviews
Feb 9, 2014
Extremely satisfied with entire buying experience!
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Feb 1, 2014
well, it is an excellent dealer.
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Jan 4, 2014
starbucksqueen
Cars are priced right, the staff was knowledge, we got straight down to business! Sun and Mario, you guys are great! Highly recommended
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Dec 21, 2013
I bought this car from Timmons Volkswagen them...from one Samuel Andresen, 2006 Mercedes-Benz E-Class E350 Sedan. thought they were very proffesional
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Oct 22, 2013
They had what they said they had. And for what they said they had it for. I really am loving my new car too.
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Mar 11, 2013
Very helpful. Spent time with us explaining everything about different models.
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Jan 21, 2013
Outstanding customer service, helped find car we were looking for and got us a great deal!
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Dec 12, 2012
Quite possibly the worst service on the planet.
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Nov 13, 2012
Drove 120 miles each way only to find out that they sold the car while I was enroute - they knew I was coming, but did not call me. I saw the car and it's new owner. At least they said "sorry". Other than that, they were great. A bird in the hand is worth 2 in the bush - no hard feelings.
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May 7, 2012
Prompt response.
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