Volkswagen dealerships near me (Lighthouse Point, FL)

I contacted the dealer about a vehicle that had been on their lot for a while. Got an immediate response with some videos (great!), but then they went quiet for a couple days. Then came back and said "we accept your offer but we have to do this TODAY." Ok, so far. I had some followup questions about taxes and logistics that were communicated by email even though I requested a phone call. Then all of a sudden there was another buyer in the mix -- "and he is paying more than you, so I think they're going to sell it to them." Then about 20min later, "they sold it to the other guy." Really disappointing experience. I thought we had a deal -- I live in TX and they were trying to charge me Florida taxes and I needed to arrange for shipping. Simple questions/logistics that should have been easily handled. 3 days later, car is still showing up on website and CarGurus app. The sales guy I was working with said "the other guy just put a deposit." Lame.

Great

Great experience. This was the easiest car buying experience.

The salesman that contacted me promised to call back after he got in with another department and just never called back.

awesome car buy, received out the door price via text email, went to test drive, purchased the car, and was in and out in under an hour

very good comunications

This is a great dealer who keeps you informed and even works with you at a distance. They don’t seem to be as aggressive as some other dealers. I wish I could have purchased the car.