Dealerships near me (Upland, CA)

BackLotAuto was polite, respectful, courteous and most of all extremely helpful. I’m glad I went through them when purchasing my car.

They answered my question

Great experience berry friendly..

The staff was very helpful

Good communication beforehand, was assured there were no add-on fees, just the tax, title and registration. Car was in excellent condition, none of the warning signs associated with the model (flashing green LEDs on a/c panel, damaged rubber door seals, etc.) were present. Everyone there was super friendly and helpful and they gave me a fair price on my trade-in (this dealer was only a few blocks away from where I'd bought the car I traded in). All in all, a relatively painless experience and I wouldn't hesitate to recommend them.

The dealer provided a Purchase Order that had inaccurate mileage (60,987/62,207 actual). Provided a CarFax. While the CarFax indicates no damage, the car has a damaged windshield. The dealer stated that the cracks had been filled, but they were not. The surface was still irregular. The is also a fresh deep scratch on the protective film (driver-side rear door). The dealer bushed it off with "the scratch did not reach the paint surface. All this I was supposed to take his word for it, and the dealer had ample opportunity to divulge the information before I obtained a purchase order and drove 50 miles. The dealer indicated that he has worked with my credit union on many occasions, yet refused to provide my credit union with a non-purchase notice to clear the drop letter the credit union generated. I had to wait 15 days for CU policy clearance. I have photos of damage, emails, and text messages to the dealer regarding the NPN. I would not recommend the dealer to anyone!

They were super helpful and handled our needs with complete professionalism. We bought 2 cars at the same time, had zero issues with financing, and the whole process was handled quickly. We went in for what we saw advertised and got exactly that. They were friendly & positive and we would definitely recommend friends or family buy with them.

Jaime and his son Jeremy are wonderful! Up front, polite, answer your questions, and no pressure!