Toyota dealerships near me (Lancaster, CA)

Rick was very helpful

They have been very professional and communicative. I am still considering buying a Toyota from here. Come check them out.

I had the best service experience at Longo Toyota. I buy all my cars here. Jimmy Phan went out of his way to help me get the best deal. You don’t see customer service like this anymore. Thank you! 🙏

We were informed the vehicle would be ready on a Wednesday after the inspection, before it was available on the lot for the public. The vehicle was sold on Monday to another buyer. The sales rep and manager were well aware my family was seriously interested, and we completed their documents and were willing to put a deposit as well as we were going to pay cash, yet the vehicle sold to another party earlier than when the vehicle was available. Also, they posted a higher price than what was advertised. I bet the people bought it at a higher price than me, too bad for them. I had the lower original price. Maybe that's why West Covina did not sell it to my family. So basically, they gave me the runaround. I'll make sure to share my experience with my associates.

They don’t respond

Had told them that I was traveling down 5 hours, got there and car was not ready. They said it was going to be ready on Friday and this was Sunday. They said vehicle had had the Toyota inspection, but car was trash. Shocks were bad, door panels caving in, tires were cracked and defining safe. Would not recommend buying from this dealer.

FANTASTIC experience with Valley-Hi! Shout out to Nallely (internet sales), Alonzo (sales) and Ron (finance). I sent an email at 8am re: car. Nallely called me right at 9am. She confirmed the price and reassured me that it would be there upon my arrival. I checked in with her on my 2 hr drive to the dealership in case they pulled the "oh, the car just sold before you arrived" (looking at you SM BMW - you suck!). Alonzo showed me the car and Ron closed the deal. No pressure to get any add-ons! Sale done in 3 hrs. I didn't test drive. Final price was 1.5k under internet list. No trade in, no financing. I got a PHENOMENAL deal (don't think they knew) as my car is limited to 350 units in the US and was sold for 5-7k OVER MSRP just 7 months prior. I got it for 7k UNDER MSRP! It also had $$$$ of mods done which I will undo. This was the 2nd car I purchased within 3 weeks and was the easier of the 2. I'm a woman and appreciate the no BS. I would absolutely recommend Valley-Hi.

Ashley was very helpful to describe the car and the features that come with it!

Great customer service! Staff was very helpful in getting us the car we wanted. I highly recommend this dealership!