Dealerships near me (Surprise, AZ)

Patrick was the least helpful car salesman I've ever talked to. Everything was constantly changing. The price went up $10000. It was just overall a horrible experience.

Lack of Transparency - Would Not Recommend ⭐ (1 star) I inquired about a 2022 Lexus as an out-of-state buyer. After multiple conversations with Darius and the manager, I discovered the “internet price” wasn’t the actual price. They wanted to charged me Georgia sales tax and I live in another state. $999 in dealer fees was excessively high. They refused to provide a clear breakdown of the out-the-door price - I waited for 5 days. I had a mechanic inspect the car and had to ask repeatedly about a check engine light issue, no one knew why??? Finally, threw out a battery issue. The lack of transparency created trust issues, and I ultimately walked away from the deal. If you value honest communication and clear pricing, look elsewhere.

Doesn't take people from outside of state.

The price advertised was $28,978 when I contacted the dealership. When I went to see the truck on Sunday, they updated their price of the truck to $30,998. I then purchased the truck trusting the sales associate that I misread the price of the truck. We attempted to drive the truck home and on the way home, electronics in the truck started acting funny. My husband and son had to pull over at the 101 freeway and 90th St. My husband drove into a parking lot and put the car in park and attempted to shut off the engine and the truck would not shut down. It acted as if the car was still in drive even though it wasn't and would not shut off. We had to call a flatbed tow truck to pick up the vehicle and tow it to the nearest Jeep dealer to diagnose the problem. I later looked at my paperwork and discovered the finance representative charged me $31,002 for the vehicle, not even the $30,998 that was agreed. I am extremely disappointed in this purchase experience. Buyer beware!

They never responded to my request for information.

Everyone was very helpful, kind and knowledgeable.