Subaru dealerships near me (New Castle, DE)

Dane my sales manager was great and Kevin the Finance manger was too. I couldn’t ask for more.

They responded within an hour with an i packet. Salesperson later in the day shot a video tour and sent it to me to view. Listing was accurate. The car was reasonably clean when I arrived to look at it. The staff was immediately friendly and helpful. Allowed me to test drive the car for over 2 hours. Came down a little on price. I would recommend this dealer to other people.

My salesperson was good. We started negotiations before arriving since I live over an hour away. Wouldn't let me drive it until after agreeing to price. Whe I sat down the salesman showed the sale price which was back up to original. Then advised the GM was not going to reduce the price. After raising my voice and starting to walk out, they went down a little but refused any further negotiations. The GM was giving me and my wife dirty looks. He then was almost yelling at me across the showroom. Very rude and talked down to me. I was told they had no room for negotiating. Having extensive prior experience in the industry I find that hard to believe. If I was given the original price I negotiated I would have purchased the car. I felt like I had stepped back in time with the way I was treated. I feel like if I had a trade in they would have refused to give me my keys back to keep me there.

10 out of 10 experience from start to finish. Very professional. Would recommend Rafferty Subaru to anyone looking to buy a new or used car.