Dealerships near me (Sandston, VA)

I’ve had to take the car back. Few issues. They haven’t gotten back with me. They may get it back

The salesman called right away. I went there and I liked the truck They told me it had not been inspected and it would be a couple of days and they would call me I asked if I could put money down to hold it. The lady sales person said yes and $500 would work The sales manager came out and said they didn’t hold vehicles. I said okay call me when I can get it. This was on Monday. I waited until Thursday and called to check I was told someone came that day right after me and bought it. What happened to the inspection? Why didn’t the sales lady know they didn’t hold vehicles? When I called checking on it the guy knew immediately what I was calling for They should have let me know it was sold the next day It’s very disappointing. They don’t give a damn Live and learn

What a disappointment and a waste of time! An hour before my arranged appointment I received an e-mail/text asking me to confirm. When I arrived and saw the vehicle sitting out front I opened the door to take a look. A salesman came by to tell me the vehicle was already sold. I told him, that I had an appointment to take a look at it. He took me inside to meet Madisen whom I had previously spoken with. After a minute or so, she came by to tell me the vehicle had been sold. I asked her why wasn't I told and how is it that an hour earlier I was asked to confirm my appointment. She apologized and started to tell me about another Bronco on the lot that is available. It was very unprofessional not to let me know the vehicle was sold. IDK if this was an internal miscommunication or just an attempt to still get e to come by and try and sell me something else. However, it was very poorly handled and I would not go back to that particular Haley dealer again. Enid O.

Great communication

Working with Steve was a very pleasant experience for my not so pleasant situation. I was in a motor vehicle accident a few weeks ago and total lost my vehicle. Undecided if I was going to purchase a new vehicle or not, we noticed this vehicle online and it was still available when I finally made my decision to purchase. We went out to inspect the vehicle on Friday evening in hopes of taking it home that day. But with getting a few minor adjustments to the vehicle, Monday was my pickup day. I came with my preapproval in hand, and he had me in and out in no time. Photos online were what I saw in person. Thanks

Very responsive Pleasant to deal with I just want a different direction