Dealerships near me (Rio, WI)

Great service!

Contacted the dealership and received a prompt response. Asked for info and they said they’d email it over right away. A couple of hours I still hadn’t received any info and asked. They apologized and said they’d get me the info the next morning. The next morning I didn’t receive anything and asked later in the afternoon, via text, and they apologized and said they’d make it priority and get back to me quick. A couple of hours later I received a text verifying I got the info (which I hadn’t). I said I did not and they apologized and agreed it was unacceptable. At the is time I said I was moving on. A couple of days ago I emailed them again asking about the vehicle and did not receive any reponse.

I contacted them in regards to the 2005 Colorado on Saturday, was told they would contact me Monday morning when they opened, they contacted me at 9:00 am on Monday, they told me they were getting the numbers ready and they would call me back shortly, never heard back, I called twice and left messages to call me back, they never did, I sent emails and even left a voice mail and nothing, I finally received a couple of days later a video about the dealership I responded to it and he said they other people show up wanting to buy it, I thought, based on what the lady told me Monday I was the person who they were working with, I feel lied to, was told things that were not true, betrayed, I have NEVER been treated so badly in my 50 plus years of buying cars, my opinion is they are a bunch of low life's with no morals.

Tarris,(the owner), from the moment I started talking with him about the Mercedes, he was completely forthright with me and extremely willing to help me with my questions and my desire to drive the car to Mercedes in Madison to have a pre purchase inspection completed. The car passed the inspection with flying colors and I bought the car upon my return to River Motors. I would recommend River Motors and Tarris to anyone. Great guy and great experience.

They didn't bother to tell me about the horrible smoke oder that they masked.