Dealerships near me (Occoquan, VA)

staff unorganized unprofessional and miscommunication problems bad and no support at all and not helpful at all i need someone yo contact me about the bad manner the manager had

Staff at location was very helpful and friendly. I felt like they were family and they took great care of my questions and concerns.

Dealer was very helpful and professional and politeness overload

Their price was fair, negotiation was fair but Jesus Christ their communication was horrendous. I spoke to many different people over several days and I had to constantly call in to check the status of everything. I would only deal with them again if there was a car I absolutely wanted there. They need better turnaround times and communication.

They’ve called but won’t email me back. I want to communicate via email before going out talking to a salesman

I almost bought at another dealer until their pushiness turned me off. I returned to Koons Kia. They treated me right. The battery was as old as the car and gave me trouble. They immediately diagnosed the problem and replaced it. I would definitely recommend Kal and the folks who handled my purchase.

Dealer quick to respond to my inquiry. Listing accurately describe the conditions of the vehicle. The truck was clean and ready for me to test- drive. The dealership staff were friendly and accommodating. They were honest and respectful. Highly recommended.

They ran my credit—impacting my score—then sold the vehicle from under me anyway. No transparency, no accountability, and no respect for my time or finances. Completely unprofessional.