Dealerships near me (Norfolk, VA)

Very nice

As someone who spent 15+ years in the automotive industry, in both new and used vehicle sales and service, I'm happy to say the industry has evolved in a good way, and Checkered Flag is serving as a great example of it. In short, the internet has greatly empowered the consumer and CF has changed with the times. The sales process was very straightforward, and their pricing was fair for the vehicle I purchased. I should also say that I was very thorough in my research and had been in the market for a newer vehicle for over a year, so I took my time. I dealt with Elijah and Marques and was out of the dealership in about a hour. Everyone I dealt with was very polite and professional. So far I'm very pleased with the vehicle and the experience, and would be comfortable in recommending them to friends and family.

Good customer service, very helpful.

very professional and helpful

I arrived for an appointment to look at the car. The salesman handed me the key and told where the car was on the lot. He stayed inside the office and never came out to check on me to see what I thought about the car. I walked away from the car because I noticed antifreeze present when I checked the oil, possible head gasket issue.

Great communication

Absolutely the best experience buying a vehicle. No pressure, no lurking salesman, no up selling, no harassing phone calls or emails. Very pleasant people. Answered all my questions and provided all pertinent paperwork i requested. I would Absolutely recommend them and will buy another vehicle there as well. Thank you! We love our new to us truck. It runs great!

Kevin called was very pleasant.

Excellent experience. Dealer was friendly, helpful, and engaged in providing good customers service, going above and beyond "normal expectations".