Dealerships near me (New Haven, MO)

Staff was great and attentive, but we couldn’t agree on price. They’re entitled to that, but I wasn’t asking for much considering there’s usually a negotiation cost built in to the sales price.

Friendly and helpful

Online buyers beware. I rarely write negative reviews but this experience got to me. On Friday I found a truck listed on CarGurus from this dealership. Checked their website to verify and it was listed for sale. I sent an email asking what the price was since none was listed aGarrett responded with the price. We quickly agree on a price that was okd by the sales manager and an nvoice was sent to me. Since I live in Ohio I advised them I'd fly in on Monday and drive it home. They requested $1,000 deposit to hold the truck which immediately sent. Garrett advised he received it and would see me on Monday. I then take Monday off work and buy a plane ticket. Saturday morning Garrett emails " bad news the truck was sold last week." But I have another truck I'd sell you for the same price....The days of a hand shake deal are long gone. Pretty sad if you ask me.

The team at Straatmann were courteous and quick to respond to all inquiries. They made valuing our trade in and finding the right vehicle easy and stress free. I would highly recommend working with this dealership!