Dealerships near me (Mundelein, IL)

Jeremy is a great representative.

Alex has been very helpful throughout the process. I'm not in the state but Alex has made it so easy and his communication is stellar. I haven't received the car but Alex said that they vet all the cars before coming and have a thorough clearing process before shipping the car-- I'm very excited :)

Very satisfied when everything there, good people to talk to as well

TOP TIER!!

This dealer is a total scammer. They list the lowest price on Cargrus and then add a hefty dealer fee, resulting in a ridiculously high final price. Don't waste your time with this dealer.

The car shopping experience was odd. I’ve purchased multiple vehicles from different dealerships and I’ve never experienced what I did at this dealer before. The financial aspect was off. I was being guilt tripped into purchasing warranty and bumper to bumper coverage. Then they forgot to have me sign certain documents and misspelled my name and my home address. They sent a staff member to bring me the missing documents for me to sign. Then I had to call the bank to confirm my home address until I discovered that they wrote my address wrong. Then I get the car and they didn’t do an oil change on the car. The car was used, but I’ve never bought a used car before that didn’t have an oil change or was thoroughly cleaned inside. It wasn’t a bad experience, it was just odd and not well organized. But I’m happy with the car and the deal that I got! Just an odd experience.

Fantastic dealership to work with. Staff is friendly, highly knowledgeable and extremely professional. Vehicle arrived exactly as described.

They were prompt in replying and answering my questions and even today FaceTime call with me. They walked around the vehicle and show it all the concerns I might have and we're not trying to hide anything.

I contacted the dealership with interest in buying the vehicle. I had expressed how much I wanted it and I was unable to be there due to work. I was scheduled a time to come in picked by the dealership not me. Then notified the vehicle was sold that night after our communications. Dealership never reached out. I even let them know I was pre qualified and would start the process over the phone. Just a very unprofessional handling and I would never buy a car from them or any other Napelton dealerships not recommend them to anyone.

Excellent experience